Epson Xp 214 Manual
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Print head needs cleaning • Ifthere arenogaps, clickFinish . • Ifthere aregaps orthe pattern isfaint, clickClean toclean theprint head again. If you don’t see anyimprovement aftercleaning theprint head upto4times, turnoffthe product andwait at least 6hours. Thentrycleaning theprint head again. Ifquality stilldoes notimprove, oneofthe ink cartridges maybeold ordamaged andneeds tobe replaced. Parent topic:PrintHead Cleaning Related topics Replacing InkCartridges Print Head Alignment If your printouts becomegrainyorblurry, younotice misalignment ofvertical lines,oryou seedark or light horizontal bands,youmay need toalign theprint head. Note: Banding mayalsooccur ifyour printhead nozzles needcleaning. Aligning thePrint Head Using aComputer Utility 131
Parent topic:Adjusting PrintQuality Related concepts Print Head Cleaning Aligning thePrint Head Using aComputer Utility You canalign theprint head using autility onyour Windows computer orMac. 1. Load afew sheets ofplain paper inthe product. 2. Doone ofthe following: • Windows: Right-clicktheproduct iconinthe Windows taskbar. • Mac OSX10.6/10.7/10.8 :In the Apple menuorthe Dock, select System Preferences .Select Print &Fax orPrint &Scan ,select yourproduct, andselect Options &Supplies .Select Utility and select OpenPrinter Utility. • Mac OSX10.5 :In the Apple menuorthe Dock, select System Preferences .Select Print&Fax , select yourproduct, andselect OpenPrintQueue .Select Utility. 3. Select PrintHead Alignment . 4. Click Next,then clickPrint toprint analignment sheet. Note: Donot cancel printing whileyouareprinting ahead alignment pattern. You seeawindow likethis: 132
5. Check theprinted pattern andfollow theinstructions onthe screen tochoose thenumber representing thebest printed pattern foreach set. • After choosing eachpattern number, clickNext. • Ifno patterns arealigned inone ormore ofthe sets, choose theclosest oneineach setand click Realignment .Then printanother alignment sheetandcheck it. Note: ClickSkip(where available) ifyou want toskip aparticular alignment sheet. 6. When youaredone, clickFinish . Parent topic:PrintHead Alignment Cleaning thePaper Path If you seeinkonthe back ofaprintout, youcanclean thepaper pathtoremove anyexcess ink. 1. Load afew sheets ofplain paper inthe product. 133
2. Use theproduct controlpaneltomake acopy, butwithout placing adocument onthe scanner glass. 3. Check theback ofthe ejected papertosee ifitis clean. 4. Repeat asnecessary untilthepaper comes outclean. Parent topic:Adjusting PrintQuality Related tasks Copying Documents orPhotos 134
Cleaning andTransporting YourProduct See these sections ifyou need toclean ortransport yourproduct. Cleaning YourProduct Transporting YourProduct Cleaning YourProduct To keep yourproduct working atits best, youshould cleanitseveral timesayear. Close theoutput trayand paper support whenyouarenotusing theproduct toprotect itfrom dust. Caution: Donot use ahard brush, alcohol, orpaint thinner toclean theproduct oryou may damage it. Do not use oilorother lubricants insidetheproduct orlet water getinside it. 1. Turn offthe product. 2. Unplug thepower cable. 3. Disconnect anyconnected cables. 4. Remove allthe paper. 5. Clean thescanner glasswithasoft, lint-free cloth(microfiber isrecommended), moistenedwitha little glass cleaner. Caution: Donot spray glasscleaner directlyonthe glass anddonot press theglass surface with any force. 6. Clean theouter caseandcontrol panelwithasoft, drycloth. Donot use liquid orchemical cleansers. Parent topic:Cleaning andTransporting YourProduct Transporting YourProduct If you need toship your product ortransport ita long distance, prepareitfor transportation asdescribed here. Caution: Duringtransportation andstorage, followtheseguidelines: • Avoid tiltingtheproduct, placingitvertically, orturning itupside down;otherwise inkmay leak. 135
• Leave theinkcartridges installed.Removing thecartridges candryouttheprint head andmay prevent the product fromprinting. • Do not carry theproduct byitscontrol panel;thismay damage theproduct. 1. Turn offthe product. 2. Liftupthe scanner unitand check tosee ifthe print head isin the farright position (thehome position). Ifnot, turn onthe product, waitforthe print head tomove, thenturntheproduct offagain. 3. Secure theinkcartridge holdertothe case withtape. Caution: Donot place tapeonthe white flatcable inside theproduct; otherwise, youmay damage your product. 4. Lower thescanner unit. 5. Remove allthe paper fromtheproduct. 6. Unplug thepower cable. 7. Disconnect anyconnected cables. 8. Close theoutput trayand paper support. 136
9. Place theproduct inits original packing materials, ifpossible, oruse equivalent materialswith cushioning aroundtheproduct. Keep theproduct levelduring transportation. Besure toremove thetape from theinkcartridge holder before turning onyour product. Ifprint quality hasdeclined whenyouprint again, cleanandalign the print head. Parent topic:Cleaning andTransporting YourProduct Related concepts Print Head Cleaning Print Head Alignment 137
Solving Problems Check thesesections forsolutions toproblems youmay have using yourproduct. Checking forSoftware Updates Product LightStatus Running aProduct Check Solving SetupProblems Solving Network Problems Solving Copying Problems Solving PaperProblems Solving Problems PrintingfromaComputer Solving PageLayout andContent Problems Solving PrintQuality Problems Solving Scanning Problems Solving Scanned ImageQuality Problems When toUninstall YourProduct Software Where toGet Help Checking forSoftware Updates Periodically, itsagood ideatocheck Epsons supportwebsite forfree updates toyour product software. Visit thedriver download siteatglobal.latin.epson.com/Soporte (websiteavailable inSpanish and Portuguese only). With Windows, yourprinter software automatically checksforupdates. Youcanalso manually update the software byselecting Software Updatehere: • Right-clicking theproduct iconinthe Windows taskbar • On the Maintenance tabinthe printer settings window • On the Start screen (Windows 8)orinthe EPSON program groupunderyourproduct name(other Windows versions) Parent topic:Solving Problems Product LightStatus You canoften diagnose problems withyour product bychecking itslights. 138
Lights 1 WiFi 2 power 3 paper 4 ink Light status Condition/solution The product isturned on. The powerlightison The powerlightisflashing The product isbusy. Waitforthe power lighttostop flashing before turning offthe product. If you justreplaced anink cartridge andthe power lightisstill flashing after 3minutes, thecartridge maybeinstalled incorrectly. Reinstallthe ink cartridge. Paper isjammed inthe product. Remove thejammed paper,andpress The powerlightisflashing the B&W copy button orthe colorcopybutton toclear theerror. The paperlightisflashing No paper isloaded ormultiple sheetsfedatone time. Load paper inthe The powerlightisflashing product, andpress the B&W copy button orthe colorcopy The paperlightison button toclear theerror. 139
Light status Condition/solution Ink inacartridge islow. You cancontinue printing,orcheck which The powerlightison or cartridge islow and replace it. flashing The inklight isflashing An ink cartridge isexpended ornot installed correctly. Replaceor The powerlightison or reinstall thecartridge. (Depending onthe color ofthe expended flashing cartridge andhow youareprinting, youmay beable tocontinue printing The inklight ison temporarily.) The inkpads arenear theend oftheir service life.Contact Epsonfor The powerlightison or flashing support. (Tocontinue printing,pressthe B&W copy button orthe color copybutton.) The inklight isflashing The paperlightisflashing An error hasoccurred duringfirmware updating. Connectyourproduct The inklight ison using aUSB cable andtryupdating thefirmware again.Ifthe error The paperlightison message continues, contactEpsonforsupport. The WiFi lightison A printer errorhasoccurred. Turntheproduct offand then back on The powerlightisflashing again. Ifthe error continues, checkforapaper jam.Ifthe error persists, The inklight isflashing contact Epsonforsupport. The paperlightisflashing The WiFi lightisflashing The WiFi lightisflashing WiFi connection error.Press theWi-Fi button onthe printer toclear the error andtryagain. Parent topic:Solving Problems Related concepts Check Cartridge Status Related references Paper JamProblems Where toGet Help Related topics Loading Paper Replacing InkCartridges 140