Epson X410 Manual

							Parent topic:
Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions:
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on thescanner glass.
• Do not move your original or your product during scanning.
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
• Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
• Adjust the Auto Exposure setting.
• Increase the Resolutionsetting.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as you
scan it.
Parent topic:Solving Scanned Image Quality Problems
Image is Too Dark If your scanned image is too dark, try these solutions:
• Adjust these Epson Scan settings (if available) and try scanning again:•Auto Exposure
• Brightness
• Histogram Adjustment
• Check the brightness and contrast settings of your computer monitor.
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							Parent topic:
Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper
on the back of the original and scan it again.
Parent topic:Solving Scanned Image Quality Problems
Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanners screen and your originals halftone screen. To
reduce this effect, adjust these Epson Scan settings (if available) and try scanning again:
• Select theDescreening setting.
• Select a lower Resolutionsetting.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Image is Scanned Upside-Down Your product scans using the Auto Photo Orientationsetting. This setting checks the preview image
for faces, the sky, and other features, and then correctly rotates the photo when it is scanned, if
necessary. If your photo is not oriented correctly using this option, deselect the Auto Photo Orientation
setting and scan again.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Scanning in Full Auto Mode
Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use
CMYK (cyan, magenta, yellow, and black).
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							Check the color matching and color management capabilities of your computer, display adapter, and the
software you are using to see if they are affecting the palette of colors you see on your screen.
To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try
scanning again:
• Change the
Image Typesetting and experiment with different combinations of the next settings.
• Adjust the Tone Correction setting.
• Adjust the Auto Exposure setting.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions:
• Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
• Switch to Normal preview mode, if available, and preview your image again.
Parent topic:Solving Scanned Image Quality Problems
Related concepts
Image Preview Guidelines
Related tasks
Selecting a Scan Area - Home Mode
Selecting a Scan Area - Office Mode
Selecting a Scan Area - Professional Mode
Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic:Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
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							Solving Memory Card Problems
Check these solutions if you have problems using memory cards with your product.
Memory Card Does Not Fit Into a Slot
Cannot View or Print Photos from a Memory Card
Cannot Transfer Photos To or From a Memory Card
Parent topic:Solving Problems
Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with
your memory card.
Parent topic:Solving Memory Card Problems
Related references
Memory Card Types
Related tasks
Inserting a Memory Card
Cannot View or Print Photos from a Memory Card If you cannot view or print photos from a memory card inserted in your product, try these solutions:
• Make sure you have inserted only one memory card at a time.
• Make sure your memory card is compatible with the product.
• Make sure the files on your memory card are in the correct format.
• If you have too many photos on your memory card, you may not see all the photos you expect or maybe prompted to select a group of photos by date. Reduce the number of photos on your card or select
one group of photos at a time. Check the memory card specifications for the maximum number of
photos.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card Specifications
Memory Card File Specifications
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							Related tasks
Inserting a Memory Card
Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these
solutions:
• Make sure you have inserted only one memory card at a time.
• Make sure your memory card is compatible with the product.
• Make sure your product is securely connected to your computer.
• If you are transferring photos to the memory card, check the memory cards write-protect tab to makesure it is set to allow writing to the card.
• Make sure that the file sharing setting for your product is set correctly.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card Specifications
Memory Card File Specifications
Related tasks
Inserting a Memory Card
Transferring Photos from a Memory Card to Your Computer
When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac OS X
Parent topic:Solving Problems
Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
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							3. Do one of the following:
•Windows 8: Navigate to the Startscreen, right-click the screen, and select All apps. Select
Control Panel >Programs >Programs and Features. Select the uninstall option for your Epson
product, then select Uninstall/Change.
Note: If you see a User Account Control window, clickYesorContinue.
Select your product again, if necessary, then select OK, and clickYesto confirm the
uninstallation.
• Windows (other versions): Click or Start, and selectAll ProgramsorPrograms. Select
EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, clickYesorContinue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: •Windows 8: Select Epson Event Manager and clickUninstall.
• Windows 7 or Windows Vista: Open the Windows Control Panelutility. SelectPrograms and
Features. (In Classic view, select Programsand clickUninstall a program.) Select Epson
Event Manager and clickUninstall/Change.
• Windows XP: Open the Windows Control Panelutility. Double-click Add or Remove Programs.
Select Epson Event Manager and clickChange/Remove.
5. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions: •Windows 8, Windows 7, or Windows Vista: SelectEPSON Scan and clickUninstall/Change.
• Windows XP: Select EPSON Scanand clickChange/Remove.
6. Restart your computer, then see the Start Heresheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: When to Uninstall Your Product Software
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							Uninstalling Product Software - Mac OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note:If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads orCanadian
downloads ).
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstallericon.
5. Select the checkbox for each software program you want to uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the Start Heresheet for instructions.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan
window, select your product name and click the –(remove) icon to remove it.
Parent topic: When to Uninstall Your Product Software
Where to Get Help If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epsons support website at www.epson.com/support(U.S.) orwww.epson.ca/support (Canada) for
solutions to common problems. You can download drivers and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
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							• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3
(U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson
authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Parent topic: Solving Problems
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							Technical Specifications
These sections list the technical specifications for your product.
Note:Epson offers a recycling program for end of life products. Please go to www.epson.com/recyclefor
information on how to return your products for proper disposal.
Windows System Requirements
Mac System Requirements
Printing Specifications
Scanning Specifications
Paper Specifications
Printable Area Specifications
Ink Cartridge Specifications
Memory Card Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Network Interface Specifications
Safety and Approvals Specifications
Windows System Requirements To use your product and its software, your computer should use one of these Microsoft operating
systems:
• Windows 8
• Windows 7
• Windows Vista
• Windows XP Professional x64 Edition
• Windows XP SP3
Note:Visit Epsons support website at www.epson.com/support(U.S.) orwww.epson.ca/support
(Canada) for the latest in compatibility and drivers for your product.
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							Parent topic:
Technical Specifications
Mac System Requirements To use your product and its software, your Mac should use one of these operating systems:
• Mac OS X 10.5.8
• Mac OS X 10.6.x
• Mac OS X 10.7.x
• Mac OS X 10.8.x
Note:Visit Epsons support website at www.epson.com/support(U.S.) orwww.epson.ca/support
(Canada) for the latest in compatibility and drivers for your product.
Parent topic: Technical Specifications
Printing Specifications Paper path Sheet feeder, top entry
Sheet feeder capacity Approximately 100 sheets at 20 lb (75 g/m 2
); load legal-size or user-
defined paper sizes one sheet at a time
Parent topic: Technical Specifications
Scanning Specifications Scanner type Flatbed, color
Photoelectric device CIS
Effective pixels 10,200 × 14,040 pixels at 1200 dpi
Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm)
Scanner glass: US letter or A4
Scanning resolution 1200 dpi (main scan)
2400 dpi (sub scan)
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