Epson X410 Manual

							• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your products network settings to their factory defaults.
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your internet connection when you
initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Heresheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
Parent topic: Solving Network Problems
Related concepts
When to Uninstall Your Product Software
Related tasks
Printing a Network Status Sheet
Product Does Not Appear in Mac OS X Printer Window If your product does not appear in the Mac OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is not displayed onthe products LCD screen, make sure your product software was installed correctly. If necessary,
reinstall your software.
• Make sure you installed your product software correctly for your network. See the Start Heresheet for
instructions.
• If your Mac includes both wired and wireless network services, make sure the network to which you connected your product is at the top of the Set Service Order list. Check your Mac documentation for
instructions.
Parent topic: Solving Network Problems
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							Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your products network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status isDisconnected, check any cable connections and turn your product off and then on again.
• If you are using TCP/IP, make sure the products IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is not displayed on the products LCD screen, make sure your product software was installed correctly. If necessary,
reinstall your software.
Parent topic: Solving Network Problems
Related tasks
Printing a Network Status Sheet
Selecting Wireless Network Settings From the Control Panel
Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions:
• If you are scanning a large original at a high resolution, a network communication error may occur. Tryscanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan again.
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							• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8: Navigate to the Startscreen and select EPSON Scan Settings. Make sure the
Connection setting is set to Network, then click the Testbutton.
Windows (other versions): Click or Start>All Programs orPrograms >EPSON >EPSON
Scan >EPSON Scan Settings. Make sure the Connectionsetting is set to Network, then click the
Test button.
Mac OS X: Open the Applicationsfolder, clickEpson Software, and click EPSON Scan Settings.
Make sure the Connectionsetting is set to Network, then click the Testbutton.
• Make sure the option selected as the Timeout Settingin the Epson Scan Settings program is long
enough to complete scanning over a network.
• You may need to disable the firewall and any anti-virus software on your wireless router or access point.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epsons driver
download site (U.S. downloads orCanadian downloads ).
Parent topic: Solving Network Problems
Related topics
Scanning
Solving Copying Problems Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic:Solving Problems
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary.
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							• If the nozzle check page does not print, but the products power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Cleaning
Print Head Nozzle Check
Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal.
Parent topic:Solving Copying Problems
Solving Paper Problems Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems
Paper Ejection Problems
Parent topic:Solving Problems
Paper Feeding Problems If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right sideand beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guide.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load more than the recommended number of sheets.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the sheet feeder printable side up.
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							• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems
Paper Loading Capacity
Related topics
Loading Paper
Paper Jam Problems If you have problems with paper jams, try these solutions:
1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the output tray and sheet feeder.
3. Press the start button to resume printing. If the product messages still show an error, continue withthe next step.
4. Press the power button to turn the product off.
5. Lift up the scanner unit, and remove the jammed paper and any torn pieces.
6. Lower the scanner unit and press the power button to turn the product back on.
7. Carefully follow all paper loading instructions when you load new paper.
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings
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							Related tasks
Cancelling Printing Using a Product Button
Related topics
Loading Paper
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems
Paper or Media Type Settings
Related tasks
Cancelling Printing Using a Product Button
Related topics
Loading Paper
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Error After Cartridge Replacement
Printing is Slow
Parent topic:Solving Problems
Nothing Prints If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
• Make sure any interface cables are connected securely at both ends.
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							• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.
• In Windows, make sure your product is selected as the default printer.
• In Windows, clear any stalled print jobs from the Windows Spooler: •Windows 8: Navigate to the Startscreen, right-click the screen, and select All apps. Select
Control Panel >Hardware and Sound >Devices and Printers. Right-click your product name,
select See whats printing, and select your product name again if necessary. Right-click the stalled
print job, click Cancel, and click Yes.
• Windows 7: Click and select Devices and Printers. Right-click your product name, select See
whats printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click and select Control Panel. ClickPrinterunderHardware and Sound,
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• Windows XP: Click Startand select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and clickYes.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:•Windows 8: Navigate to the Startscreen, right-click the screen and select All apps. Select
Control Panel >Hardware and Sound >Devices and Printers.
• Windows 7: Click and select Devices and Printers.
• Windows Vista: Click , select Control Panel, and clickPrinterunderHardware and Sound.
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							•
Windows XP: Click Startand select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and Printers and Faxes.)
2. Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
3. Click the Maintenance tab.
4. Click the Extended Settings button.
5. Click the Monitoring Preferences button.
6. Click the Register the shortcut icon to the taskbar checkbox.
7. Click OKto close the open program windows.
Parent topic: Solving Problems Printing from a Computer
Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps:
1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder shouldbe beneath the cutout in the product case, allowing access to the cartridges.)
Note: If the print head is not in the ink cartridge replacement position, follow the instructions on
replacing an ink cartridge in this manual to move it.
2. Remove and reinsert the ink cartridge you replaced, making sure to push it all the way into its slot.
3. Complete the ink cartridge installation steps.
Parent topic: Solving Problems Printing from a Computer
Related topics
Replacing Ink Cartridges
Printing is Slow If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a high-resolution image, you may need more than the minimum requirements. If necessary, increase your
systems memory.
• If you are using Windows 7, close the Devices and Printerswindow before you print.
• Clear space on your hard drive or run a defragmentation utility to free up existing space.
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							• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
• Windows: Click the Maintenancetab, selectExtended Settings, and select the following settings:
• High Speed Copies
• Always spool RAW datatype
• Page Rendering Mode
• Print as Bitmap
Parent topic: Solving Problems Printing from a Computer
Related references
Windows System Requirements
Mac System Requirements
Paper or Media Type Settings
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Border Appears on Borderless Prints
Incorrect Characters Print
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							Incorrect Image Size or Position
Slanted Printout
Parent topic:
Solving Problems
Inverted Image If your printed image is inverted unexpectedly, try these solutions:
• Turn off any mirror or inversion settings in your printing application.
• Turn off theMirror Image, Flip horizontally, or Reverse page orientation settings in your printer
software. (This option has different names, depending on your operating system version.)
Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if
available for your product.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Too Many Copies Print Make sure that the Copiessetting in your printing program or printer software is not set for multiple
copies.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Blank Pages Print If blank pages print unexpectedly, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip
Blank Page setting in your printer software.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
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