Epson X410 Manual

							• Make sure your product is selected as the printer in your printing program.
Parent topic:
Solving Page Layout and Content Problems
Related concepts
Print Head Cleaning
Print Head Nozzle Check
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Selecting Printing Preferences - Mac OS X
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic:Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Related topics
Loading Paper
Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions:
• Make sure you are printing on a compatible borderless paper type and size.
Note: Do not select a custom paper size for borderless prints.
• Windows: Make sure you selected the Borderlesssetting in your printer software.
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Mac OS X: Make sure you selected the Borderlesscheckbox or a paper size with a Borderless
option in your printer software.
• Adjust the Expansionsetting to adjust the amount of image expansion on the edges of borderless
prints.
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper.
Parent topic: Solving Page Layout and Content Problems
Related references
Borderless Paper Type Compatibility
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Selecting Print Layout Options - Windows
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all print jobs from the Windows Spooler:•Windows 8: Navigate to the Startscreen, right-click the screen, and select All apps. Select
Control Panel >Hardware and Sound >Devices and Printers. Right-click your product name,
select See whats printing, and select your product name again, if necessary. Right-click the
stalled print job, click Cancel, and clickYes.
• Windows 7: Click and select Devices and Printers. Right-click your product name, select See
whats printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click and select Control Panel. ClickPrinterunderHardware and Sound,
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• Windows XP: Click Startand select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and selectPrinters and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and clickYes.
• Make sure your product is selected as the printer in your printing program.
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							• If your product is connected to a USB hub, connect it directly to your computer instead.
Parent topic:
Solving Page Layout and Content Problems
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printersoftware.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Selecting Print Layout Options - Mac OS X
Related topics
Loading Paper
Slanted Printout If your printouts are slanted, try these solutions:
• Select a higher print quality setting in your printer software.
• Align the print head.
• Make sure the product is not printing while tilted or at an angle.
Parent topic:Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Related topics
Loading Paper
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							Solving Print Quality Problems
Check these sections if your printouts have problems with print quality, but your image looks fine on your
computer screen.
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Parent topic:Solving Problems
White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Print Head Alignment
Related references
Paper or Media Type Settings
Related tasks
Selecting Advanced Print Settings - Windows
Selecting Printing Preferences - Mac OS X
Related topics
Replacing Ink Cartridges
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							Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• Remove each sheet from the output tray as it is printed.
• Avoid handling printouts on glossy paper right after printing to allow the ink to set.
• Turn off any high speed settings in your product software.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavilysaturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
• Align the print head.
• Clean the paper path.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Print Head Alignment
Related references
Available EPSON Papers
Paper Specifications
Related tasks
Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
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							Selecting Printing Preferences - Mac OS X
Cleaning the Paper Path
Related topics
Loading Paper
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Cleaning the Paper Path
Related topics
Replacing Ink Cartridges
Loading Paper
Grainy Printout If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary.
• Align the print head.
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							• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Advanced Print Settings - Windows
Selecting Printing Preferences - Mac OS X
Related topics
Loading Paper
Incorrect Colors If your printouts have incorrect colors, try these solutions:
• Make sure the Black/Grayscale orGrayscale setting is not selected in your printer software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson ink and paper.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Related references
Available EPSON Papers
Related tasks
Selecting Advanced Print Settings - Windows
Managing Color - Mac OS X
Related topics
Replacing Ink Cartridges
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							Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Parent topic:Solving Problems
Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for youroperating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
Scan, visit Epsons driver download site (U.S. downloads orCanadian downloads ).
Parent topic: Solving Scanning Problems
Related references
Windows System Requirements
Mac System Requirements
Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
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							Windows 8: Navigate to the
Startscreen and select EPSON Scan Settings. Make sure the correct
Connection setting is selected, then click the Testbutton.
Windows (other versions): Click or Start>All Programs orPrograms >EPSON >EPSON
Scan >EPSON Scan Settings. Make sure the correct Connectionsetting is selected, then click the
Test button.
Mac OS X: Open the Applicationsfolder, clickEpson Software, and click EPSON Scan Settings.
Make sure the correct Connectionsetting is selected, then click the Testbutton.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epsons driver
download site (U.S. downloads orCanadian downloads ).
Parent topic: Solving Scanning Problems
Related tasks
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
Related topics
Starting a Scan
Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Image is Scanned Upside-Down
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							Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview
Scanned Image Edges are Cropped
Parent topic:
Solving Problems
Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If you are scanning using the Epson Scan Black & Whitesetting, adjust the Thresholdsetting and
scan again.
Parent topic: Solving Scanned Image Quality Problems
Related references
Available Image Adjustments - Full Auto Mode
Available Image Adjustments - Home Mode
Available Image Adjustments - Office Mode
Available Image Adjustments - Professional Mode
Related tasks
Placing Originals on the Scanner Glass
Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.
Caution:Do not spray glass cleaner directly on the scanner glass.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
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