Epson Projector BrightLink 585Wi User Manual
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4. Close the battery cover and press it down until it clicks into place. Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed. Parent topic: Projector Maintenance Replacing the Interactive Pen Batteries Each pen uses one AA alkaline or Sanyo Eneloop rechargeable battery. Replace the battery as soon as it runs out. When the battery is low, the pen light flashes as you turn on the switch. When the battery runs out, the pen light goes out. Caution:Use only the type of batteries specified in this manual. 1. Open the battery cover as shown. 201
2. Remove the old battery. Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury. 3. Insert the battery with the +and –ends facing as shown. 4. Replace the battery cover and press it down until it clicks into place. Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed. Parent topic: Projector Maintenance Replacing the Interactive Pen Tips If the pen tips become damaged or no longer work correctly, you can replace them. 202
1. Twist off the tip of the pen to remove it. 2. Twist on the new tip. Parent topic: Projector Maintenance Transporting the Projector The projector contains precision parts, some of which are glass. Follow these guidelines to transport or ship the projector safely: • Remove any equipment connected to the projector. • When transporting the projector a long distance or as checked luggage, pack it in a firm box withcushioning around it and mark the box Fragile. • When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box Fragile. Note: Epson shall not be liable for any damages incurred during transportation. Parent topic: Maintaining and Transporting the Projector 203
Solving Problems Check the solutions in these sections if you have any problems using the projector. Projection Problem Tips Projector Light Status Using the Projector Help Displays Solving Image or Sound Problems Solving Projector or Remote Control Operation Problems Solving Interactive Problems Solutions When Network Alert E-Mails are Not Received Where to Get Help Projection Problem Tips If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it on. If this does not solve the problem, check the following: • The lights on the projector may indicate what the problem is. • The projectors Help system can display information about common problems, if the projector isoperating. • The solutions in this manual can help you solve many problems. If none of these solutions help, you can contact Epson for technical support. Parent topic: Solving Problems 204
Projector Light Status The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here. 1 Power light 2 Status light 3 Lamp light 4 Temp (temperature) light Power light Status light Lamp light Temp light Status and solution Blue BlueOff Off Normal operation. Blue Flashing blue Off Off Warming up. Wait for an image to appear. Blue OffOff Off Standby or sleep mode. 205
Power light Status light Lamp light Temp light Status and solution Blue Flashing blue Off Off Shutting down. (When the Status light stops flashing, you can unplug the projector.) Blue Varies Off Flashing Projector is too hot. orange• Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. • Clean or replace the air filter. • Make sure the environmental temperature is not too hot. Off Flashing blue Off Orange Projector has overheated and turned off. Leave it turned off to cool down. After about five minutes, do the following: • Make sure that the vents and airfilter are not clogged with dust or obstructed by nearby objects. • Clean or replace the air filter. • If operating the projector at high altitude, turn on High Altitude Mode. • If the problem persists, unplug the projector and contact Epson for help. 206
Power light Status light Lamp light Temp light Status and solution Off Flashing blue Orange Off Lamp has a problem. • Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary. • Clean or replace the air filter. • If operating the projector at high altitude, turn on High Altitude Mode. • If the problem persists, unplug the projector and contact Epson for help. Flashing blue Varies Flashing Varies Replace the lamp soon to avoid orangedamage. Do not continue using the projector. Off Flashing blue Off Flashing A fan or sensor has a problem. Turn orange the projector off, unplug it, andcontact Epson for help. Off Flashing blue Flashing Flashing Auto Iris error. Turn the projector off, orange orange unplug it, and contact Epson for help. Off Flashing blue Orange Orange Power error (ballast). Turn the projector off, unplug it, and contact Epson for help. Off Flashing blue Flashing Off Internal projector error. Turn the orange projector off, unplug it, and contact Epson for help. Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help. Parent topic: Solving Problems Related references Projector Feature Settings - Settings Menu 207
Projector Setup Settings - Extended Menu Where to Get Help Related tasks Cleaning the Air Filter and Vents Replacing the Air Filter Replacing the Lamp Using the Projector Help Displays You can display information to help you solve common problems using the projectors Help system. 1. Turn on the projector. 2. Press theHelpbutton on the projector or the remote control. You see the Help menu. 3. Use the up and down arrow buttons to highlight the problem you want to solve. 4. Press Enterto view the solutions. 5. When you are finished, do one of the following: • To select another problem to solve, press Esc. • To exit the help system, press Help. Parent topic: Solving Problems Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound. Solutions When No Image Appears Solutions When Image is Incorrect Using the USB Display Function Solutions When No Signal Message Appears Solutions When Not Supported Message Appears Solutions When Only a Partial Image Appears Solutions When the Image is Not Rectangular Solutions When the Image Contains Noise or Static Solutions When the Image is Fuzzy or Blurry Solutions When the Image Brightness or Colors are Incorrect Solutions to Sound Problems 208
Solutions to Microphone Problems Parent topic: Solving Problems Solutions When No Image Appears If no image appears, try the following solutions: • Press theA/V Mutebutton on the remote control to see if the image was temporarily turned off. • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources. • If you connected your video source to the Monitor Out/Computer2port, make sure you set the Monitor Out Port setting toComputer2. • Press the projectors power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver. • Check the settings on the Signal menu to make sure they are correct for the current video source. • Adjust the Brightnesssetting or select the NormalPower Consumption setting. • Check the Displaysetting to make sure Messagesis set toOn. • If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons. • If the projector does not respond when you press buttons on the remote control, make sure the remote receivers are turned on. • For images projected with Windows Media Center, reduce the screen size from full screen mode. • For images projected from applications using Windows DirectX, turn off DirectX functions. Parent topic: Solving Image or Sound Problems Related references Projector Setup Settings - Extended Menu Projector Feature Settings - Settings Menu Input Signal Settings - Signal Menu Image Quality Settings - Image Menu Related tasks Unlocking the Projectors Buttons 209
Solutions When Image is Incorrect Using the USB Display Function If no image appears or if the image appears incorrectly using the USB Display function, try the following solutions: • Press theUSBbutton on the remote control. • Make sure the USB Display software has installed correctly. Install it manually if necessary. • Make sure the USB Type Bsetting in the Extended menu is set to one of the USB Displayoptions. • With OS X, select the USB Displayicon in the Dock or from the Applicationsfolder. • For images projected with Windows Media Center, reduce the screen size from full screen mode. • For images projected from applications using Windows DirectX, turn off DirectX functions. • If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson USB Display Settings program on your computer (feature not available with Windows 2000). • Turn off the Transfer layered window setting in the Epson USB Display Settings program on your computer. Parent topic: Solving Image or Sound Problems Solutions When No Signal Message Appears If the No Signal message appears, try the following solutions: • Press theSource Search button and wait a few seconds for an image to appear. • Turn on the connected computer or video source, and press its play button to begin your presentation, if necessary. • Check the connection from the projector to your video sources. • If you are projecting from a laptop computer, make sure it is set up to display on an external monitor. • If necessary, turn the projector and the connected computer or video source off and then on again. Displaying From a PC Laptop Displaying From a Mac Laptop Parent topic: Solving Image or Sound Problems Displaying From a PC Laptop If you see the No Signal message when you display from a PC laptop, you need to set up the laptop to display on an external monitor. 210