Epson AcuLaser C3800N User Manual

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8. Remove the protective material on the transfer unit.
9. Remove the light shielding paper from the printer.
10. Close the front cover.
 
						

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Chapter 11 
Cleaning and Transporting the Printer
Cleaning the Printer
The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off 
the printer and clean it with a soft, clean cloth moistened with a mild detergent.
c
Caution:
Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage 
the components and the case. Be careful not to get water onto the printer mechanism or any 
electrical components.
Cleaning the pickup roller
1. Turn off the printer.
*OFF
*
 
						

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2. Pull the paper cassette unit out.
3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet 
cloth.
4. Insert the paper cassette unit.
 
						

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Transporting the Printer
Finding a place for the printer
When relocating the printer, always choose a location that has adequate space for easy 
operation and maintenance. Use the following illustration as a guide for the amount of 
space required around the printer to ensure smooth operation.
a. 95 mm
b. 140 mm
c. 100 mm
d. 100 mm
e. 100 mm
To install and use any of the following options, you will need the indicated amount of 
additional space.
The 550-sheet paper cassette unit adds 138 mm (5.4 in.) to the bottom of the printer.
In addition to space considerations, always heed the following precautions when finding a 
place to locate the printer:
❏Place the printer where you can easily unplug the power cord.
❏Keep the entire computer and printer system away from potential sources of 
interference, such as loudspeakers or the base units of cordless telephones.
b
a
c
e
d
 
						

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❏Avoid using an electrical outlet that is controlled by wall switches or automatic timers. 
Accidental disruption of power can erase valuable information in your computer’s and 
printer’s memory.
c
Caution:
❏Leave adequate room around the printer to allow for sufficient ventilation.
❏Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.
❏Avoid using outlets that other appliances are plugged into.
❏Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏Only use an outlet that meets the power requirements for this printer.
For long distances
Repacking the printer
If you need to transport your printer for long distances, carefully repack it using the original 
box and packing materials.
Follow the steps below to repack your printer.
1. Turn off the printer and remove the following items:
❏Power cord
❏Interface cables
❏Loaded paper
❏Imaging cartridges
❏Installed options
2. Attach the protective materials onto the printer, then repack the printer in its original 
box.
Adjusting color registration
If you transported your printer for a long distance, you need to adjust the color registration 
for possible misalignment. For instructions, see Adjusting Color Registration on page 
206.
 
						

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For short distances
Always pay attention to the following handling precautions when you need to move the 
printer for short distances.
If you are moving the printer on its own, two people should lift and carry the printer.
Follow the steps below to move the printer for short distances. 
1. Turn off the printer and remove the following items:
❏Power cord
❏Interface cables
❏Loaded Paper
❏Installed options
2. Be sure to lift the printer by the correct positions as shown below.
c
Caution:
When moving the printer, always keep it horizontal.
 
						

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Chapter 12 
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status 
Monitor provide alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏Do not remove jammed paper by force. Torn paper can be difficult to remove and might 
cause other paper jams. Pull it gently in order to avoid tearing.
❏Always try to remove jammed paper with both hands to avoid tearing it.
❏If jammed paper is torn and remains in the printer, or if paper is jammed in a place not 
mentioned in this section, contact your dealer.
❏Make sure that the paper type that is loaded is the same as the Paper Type setting in 
the printer driver.
❏Do not leave the front cover open for more than five minutes to avoid exposing the 
imaging cartridges to light.
❏Do not expose the imaging cartridges to sunlight at all.
 
						

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❏Do not touch the transfer belt and light-sensitive drums to avoid damaging them.
a. light-sensitive drums
b. transfer belt
w
Warning:
❏Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or 
the surrounding areas. If the printer has been in use, the fuser and the surrounding areas 
may be very hot.
❏Do not insert your hand deep into the fuser unit as some components are sharp and may 
cause injury.
Paper Jam MP C1 A
1. Remove all the paper from the MP tray.
a
b
 
						

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2. Close the MP tray.
3. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall 
the paper cassette.
4. Press the latch on the front cover and open the cover.
 
						

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5. Close the front cover.
Paper Jam C1 A
Note:
If the MP tray opens, remove all the paper and then close the MP tray.
1. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall 
the paper cassette.