Home > Epson > Printer > Epson AcuLaser C3800N User Manual

Epson AcuLaser C3800N User Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Epson AcuLaser C3800N User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1734 Epson manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							11
    EPSON AcuLaser C3800 Users Guide
    Paper does not feed from the optional paper cassette  . . . . . . . . . . . . . . . . . . . . . . . .  270
    Feed jam when using the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . .  270
    An installed option cannot be used  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  270
    Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  271
    USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  271
    Windows operating system  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  271
    Printer software installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  271
    Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  276
    Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  276
    Printing in the PostScript 3 Mode Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  276
    The printer does not print correctly in the PostScript mode . . . . . . . . . . . . . . . . . . . . .  276
    The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  277
    The printer driver or printer that you need to use does not appear in the Printer 
    Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center (Mac OS 10.2.x), 
    or Chooser (Mac OS 9)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  277
    The font on the printout is different from that on the screen  . . . . . . . . . . . . . . . . . . . .  278
    The printer fonts cannot be installed  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  278
    The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . .  278
    The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . .  279
    The printer does not print normally via the network interface  . . . . . . . . . . . . . . . . . . .  279
    An undefined error occurs (Macintosh only)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  280
    Insufficient memory to print data (Macintosh only)  . . . . . . . . . . . . . . . . . . . . . . . . . . .  280
    Appendix A  Customer Support
    Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  281
    Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  281
    Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  281
    Help for Users in Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  282
    Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  283
    Help for Users in Vietnam  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  283
    Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  283
    Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  284
    Help for Users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  285
    Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  286
    Help for Users in the Philippines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  287
    Appendix B  Technical Specifications
    Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  288
    Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  288
    Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  289
    Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  290
     
    						
    							12
    EPSON AcuLaser C3800 Users Guide
    Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  290
    General  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
    Environmental  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  291
    Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  292
    Electrical  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
    Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  292
    Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  294
    USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  294
    Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  294
    USB Host interface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  294
    Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  295
    Optional paper cassette unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  295
    Duplex Unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  296
    Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  296
    Imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  296
    Fuser unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
    Transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
    Index
     
    						
    							Safety Instructions13
    EPSON AcuLaser C3800 Users Guide
    Safety Instructions
    Safety
    Warnings, Cautions, and Notes
    w
    Warnings
    must be followed carefully to avoid bodily injury.
    c
    Cautions
    must be observed to avoid damage to your equipment.
    Notes 
    contain important information and useful tips on the operation of your printer.
    Safety precautions
    Be sure to follow the precautions carefully to ensure safe, efficient operation:
    ❏Because the printer weighs approximately 31 kg (68.2 lb) with consumable products 
    installed, one person should not lift or carry it. Two people should carry the printer, 
    lifting it by the correct positions as shown below.
     
    						
    							Safety Instructions14
    EPSON AcuLaser C3800 Users Guide
    ❏Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, 
    or the surrounding areas. If the printer has been in use, the fuser and the surrounding 
    areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow 
    the heat to subside before doing so.
    1. CAUTION HIGH TEMPERATURE
    2. Do not insert your hand deep into the fuser unit.
    ❏Do not insert your hand deep into the fuser unit as some components are sharp and 
    may cause injury.
    ❏Avoid touching the components inside the printer unless instructed to do so in this 
    guide.
    ❏Never force the printer’s components into place. Although the printer is designed to be 
    sturdy, rough handling can damage it.
    ❏When handling an imaging cartridge, always place it on a clean, smooth surface.
    ❏Do not attempt to modify an imaging cartridge or take it apart. It cannot be refilled.
    ❏Do not touch the toner. Keep the toner away from your eyes.
    ❏Do not dispose of used imaging cartridge or transfer unit in fire, as they can explode 
    and cause injury. Dispose of them according to local regulations.
    ❏If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to 
    clean it up. Because the fine particles can cause a fire or explosion if they come into 
    contact with a spark, do not use a vacuum cleaner.
    ❏Wait at least one hour before using an imaging cartridge after moving it from a cool to 
    a warm environment to prevent damage from condensation.
    1
    2
     
    						
    							Safety Instructions15
    EPSON AcuLaser C3800 Users Guide
    ❏When removing the imaging cartridge, do not expose it to sunlight at all and avoid 
    exposing it to room light for more than five minutes. The imaging cartridge contains a 
    light-sensitive drum that is purple. Exposure to light can damage the drum, causing 
    dark or light areas to appear on the printed page and reducing the service life of the 
    drum. If you need to keep the imaging cartridge out of the printer for long periods, cover 
    it with an opaque cloth.
    ❏Be careful not to scratch the surface of the drum. When you remove the imaging 
    cartridge from the printer, always place it on a clean, smooth surface. Avoid touching 
    the drum, since oil from your skin can permanently damage its surface and affect print 
    quality.
    ❏To get the best print quality, do not store the imaging cartridge in an area subject to 
    direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations 
    subject to extreme or rapid changes in temperature or humidity.
    ❏Be sure to keep consumable components out of the reach of children.
    ❏Do not leave jammed paper inside the printer. This can cause the printer to overheat.
    ❏Avoid sharing outlets with other appliances.
    ❏Use only an outlet that meets the power requirements of this printer.
    Important Safety Instructions
    Read all of the following instructions before operating your printer:
    When choosing a place and power source for the printer
    ❏Place the printer near an electrical outlet where you can easily plug in and unplug the 
    power cord.
    ❏Do not place the printer on an unstable surface.
    ❏Do not put your printer where the cord will be stepped on.
    ❏Slots and openings in the cabinet and the back or bottom are provided for ventilation. 
    Do not block or cover them. Do not put the printer on a bed, sofa, rug, or other similar 
    surface or in a built-in installation unless proper ventilation is provided.
    ❏All interface connectors for this printer are Non-LPS (non-limited power source).
     
    						
    							Safety Instructions16
    EPSON AcuLaser C3800 Users Guide
    ❏Connect your printer to an electrical outlet that meets the power requirements of this 
    printer. Your printer’s power requirements are indicated on a label attached to the 
    printer. If you are not sure of the power supply specifications in your area, contact your 
    local power company or consult your dealer.
    ❏If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
    ❏Avoid using outlets that other appliances are plugged into.
    ❏Use the type of power source indicated on the label. If you are not sure of the type of 
    power available, consult your dealer or local power company.
    ❏If you are unable to insert the plug into the outlet, contact a qualified electrician.
    ❏When connecting this product to a computer or other device with a cable, ensure the 
    correct orientation of the connectors. Each connector has only one correct orientation. 
    Inserting a connector in the wrong orientation may damage both devices connected by 
    the cable.
    ❏If you use an extension cord, make sure that the total of the ampere ratings on the 
    products plugged into the extension cord does not exceed the extension cord ampere 
    rating.
    ❏Unplug this printer from the wall outlet and refer servicing to a qualified service 
    representative under the following conditions:
    A. When the power cord or plug is damaged or frayed.
    B. If liquid has been spilled into it.
    C. If it has been exposed to rain or water.
    D. If it does not operate normally when the operating instructions are followed. Adjust only 
    those controls that are covered by the operating instructions since improper adjustment 
    of other controls may result in damage and will often require extensive work by a qualified 
    technician to restore the product to normal operation.
    E. If it has been dropped or the cabinet has been damaged.
    F. If it exhibits a distinct change in performance, indicating a need for service.
     
    						
    							Safety Instructions17
    EPSON AcuLaser C3800 Users Guide
    When using the printer 
    ❏The printer weighs about 31 kg (68.2 lb). One person should not attempt to lift or carry 
    the printer. Two people should carry it.
    ❏Follow all warnings and instructions marked on the printer.
    ❏Unplug this printer from the wall outlet before cleaning.
    ❏Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
    ❏Avoid touching the components inside the printer unless instructed to do so in this 
    guide.
    ❏Never force printer components into place. Although the printer is designed to be 
    sturdy, rough handling can damage it.
    ❏Be sure to keep consumables out of the reach of children.
    ❏Do not use printer in a damp environment.
    ❏Do not leave jammed paper inside of the printer. This can cause the printer to overheat.
    ❏Never push objects of any kind through cabinet slots as they may touch dangerous 
    voltage points or short out parts that could result in a risk of fire or electric shock.
    ❏Never spill liquid of any kind on the printer.
    ❏Except as specifically explained in the printer’s documentation, do not attempt to 
    service this product yourself.
    ❏Adjust only those controls that are covered by the operating instructions. Improper 
    adjustment of other controls may result in damage and may require repair by a qualified 
    service representative.
    Safety Information
    Power cord
    c
    Caution:
    Be sure the AC power cord meets the relevant local safety standards.
    Use only the power cord that comes with this product. Use of the another cord may result in 
    fire or electric shock.
    This product’s power cord is for use with this product only. Use with other equipment may 
    result in fire or electric shock.
     
    						
    							Safety Instructions18
    EPSON AcuLaser C3800 Users Guide
    Laser safety labels
    w
    Warning:
    The performance of procedures and adjustments other than those specified in the printer’s 
    documentation may result in hazardous radiation exposure.
    Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label 
    shown is attached to the back of the printer in countries where required.
    Internal laser radiation
    This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer 
    head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened 
    under any circumstances. An additional laser warning label is affixed to the inside of the 
    printer.
    Ozone safety
    Ozone emission
    Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is 
    produced only when the printer is printing.
    Ozone exposure limit
    The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an 
    average time-weighted concentration over an eight (8) hour period.
    The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous 
    printing.
    Max. Average Radiation Power: 5 mW at laser aperture
    Wavelength: 770 to 800 nm
     
    						
    							Safety Instructions19
    EPSON AcuLaser C3800 Users Guide
    Minimize the risk
    To minimize the risk of exposure to ozone, you should avoid the following conditions: 
    ❏Use of multiple laser printers in a confined area
    ❏Operation in conditions of extremely low humidity
    ❏Poor room ventilation
    ❏Long, continuous printing together with any of the above
    Printer location 
    The printer should be located so that the exhaust gases and heat generated are:
    ❏Not blown directly into the user’s face
    ❏Vented directly out of the building whenever possible
    Power On/Off Cautions
    Do not turn off the printer:
    ❏After turning on the printer, wait until Ready appears on the LCD panel.
    ❏While the Ready light is flashing.
    ❏While the Data light is on or flashing.
    ❏While printing.
     
    						
    							Getting to Know Your Printer20
    EPSON AcuLaser C3800 Users Guide
    Chapter 1 
    Getting to Know Your Printer
    Where to Find Information
    Setup Guide
    Provides you with information on assembling the printer and installing the printer software.
    User’s Guide (this manual)
    Provides you with detailed information on the printer’s functions, optional products, 
    maintenance, troubleshooting, and technical specifications.
    Network Guide
    Provides network administrators with information on both the printer driver and network 
    settings.You need to install this guide from the Network Utilities CD-ROM to your 
    computer’s hard disk before referring it.
    Paper Jam Guide
    Provides you with solutions for paper jam problems about your printer you may need to 
    refer to on a regular basis. We recommend printing this guide and keeping it near the 
    printer.
    Font Guide
    Provides you with information on fonts used on the printer. You need to copy this guide, or 
    you can open it directly from following directory on the software CD-ROM.
    /COMMON/MANUAL/ENG/FNTG
    Online Help for printer software
    Click Help for detailed information and instructions on the printer software that controls 
    your printer. Online help is automatically installed when you install the printer software.
     
    						
    All Epson manuals Comments (0)

    Related Manuals for Epson AcuLaser C3800N User Manual