compaq lte elite User Manual

							The keylock assembly is replaceable. The blocker is integrated into the
bottom cover. To replace the blocker, the bottom cover must be replaced.
NOTE: In addition to the keylock assembly, the expansion base is designed
with a provision for an optional cable lock to secure the expansion
base to an immovable object (Section 6.9).
Horizontal Guides 
						

							Two horizontal guides [1] located at the front of the docking bay (Figure
6-17) help align the computer in the expansion base. The horizontal guides
engage in the grooves that are located between the upper and lower halves
of the computer [2]. The guides also prevent the computer from being
vertically removed while it is docked in the expansion base to prevent
damage to the connectors and to provide additional security.
6.7 Running Computer Setup 
The first time you dock the computer in the expansion base or install
optional devices, the computer may detect a configuration change and prompt
you to run Computer Setup.
If you are using a Compaq LTE Elite in the SmartStation, run Computer Setup
from the computer hard drive. (Computer Setup resides in a hidden
partition.) If you are using a Compaq LTE Lite in the SmartStation, run
Computer Setup from the Compaq Diagnostics diskette included with the
SmartStation Adapter.
Running Computer Setup from a Compaq LTE Elite
If you are using a Compaq LTE Elite in the expansion base, run Computer
Setup by completing the following steps: 
						

							1. Turn on or reboot the system.
2. Press the F10 key as soon as the cursor moves to the upper-right corner
of the screen.
3. When prompted, select the desired language.
4. Select Computer Setup from the Configuration and Diagnostics menu.
5. Follow the instructions on the screen.
Running Computer Setup from a Compaq LTE Lite
If you are using a Compaq LTE Lite in the expansion base, run Computer
Setup from the Compaq Diagnostic diskette included with the SmartStation
Adapter. Do not run Computer Setup from the computer ROM or from the
diagnostics diskette that was included with the computer.
To run Computer Setup, complete the following steps:
1. Turn off the system.
2. Insert the diagnostics diskette into drive A.
3. Turn on the system.
4. Follow the instructions on the screen.
NOTE: The diagnostics diskette that was included with the SmartStation
Adapter is used to run Computer Setup, Computer Checkup, Power
Management, and Security Management for the Compaq LTE Lite when used
with the Compaq SmartStation.
6.8 Power Management 
When a Compaq LTE Elite is docked in the expansion base, the following
components are capable of operating in a power management mode:
o An Energy Star compliant monitor connected to the expansion base.
o An IDE hard drive installed in the expansion base.
Power conservation settings are selected through the Power Management
utility to maximize power for the above devices. If the power conservation
settings are not selected, the computer uses default settings. Refer to
Section 1.10 for more information on power conservation settings.
6.9 Security 
The expansion base has the following security features:
o Keylock assembly that locks the expansion base to prevent docking and
undocking of the computer 
						

							o Override blocker to prevent unauthorized manual undocking of the
computer
o Horizontal guides to prevent vertical removal of the docked computer
o A slot provided for an optional cable lock to lock the expansion base to
an immovable object (Figure 6-18)
Refer to Section 6.6 for more information on the keylock assembly, the
override blocker, and the horizontal guides.
NOTE: The cable lock, Kensington MicroSaver Security System Model 64068
(Figure 6-18), is available from Kensington Microware Limited or
major computer resellers worldwide at 1-(415)-572-2700. The cable
lock is not available through Compaq. 
						

							Chapter 7 - Compaq SmartStation Troubleshooting 
 
Introduction 
This chapter contains troubleshooting tables that provide a quick reference
for diagnosing problems with the SmartStation. It includes EXTDSK.SYS error
messages (Section 7.2) that may occur when the Compaq LTE Lite is docked.
To troubleshoot the SmartStation, complete the following steps:
1. Go to the troubleshooting table that covers the type of problem you are
encountering.
NOTE: Since symptoms can appear to be similar, carefully compare the
symptoms of the malfunction with the problem description in the
troubleshooting tables to avoid a misdiagnosis.
2. Follow the recommended actions in the table one at a time in given
order.
3. If the recommended actions include part replacement, refer to Before
Replacing Parts. If required, follow the procedures provided in Chapter
9 for any recommended removal or replacement procedures.
4. After completing each recommended action, check to see if the problem is
solved before going to the next step. (Once the problem is solved, do
not complete the remaining recommended actions.)
NOTE: If the problem was intermittent, check the unit several times to
verify that the problem is solved.
5. After completing the repair, dock the computer in the expansion base
(Appendix D) and run POST and Computer Checkup (Chapter 2) to verify
that the system is functioning properly.
Before Replacing Parts
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WARNING >>>>>
						

							install optional devices, the computer may detect a configuration
change and prompt you to run Computer Setup. (Section 6.7).
o Verify that all required device drivers are installed.
o Verify that all required changes have been made to the CONFIG.SYS file.
o Verify that all required changes have been made to the AUTOEXEC.BAT file.
o Verify that printer drivers have been installed for each application.
o Determine whether an external device or its cable is responsible for the
problem by running POST with and without the external device connected.
NOTE: To deactivate most of the sensors for the purposes of troubleshooting
a problem, turn configuration switch number 6 off (Section C.2).
Turning switch number 6 off deactivates the keylock switch and all
sensors except for the motor position sensor and the computer-present
sensor.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CAUTION >>>>>
						

							The spare battery pack Remove the spare battery
is not making proper pack, inspect the battery
contact with the charging compartment for
battery charger. any obstructions, then
reinsert it.
--------------------------------------------------
The spare battery pack Replace the spare battery
does not hold a charge pack.
and has reached end of
usefulness.
--------------------------------------------------
The spare battery pack Replace the spare battery
internal fuel gauge pack.
circuit is
inoperative.
--------------------------------------------------
The spare battery pack Replace the spare battery
temperature sensor is pack.
inoperative.
---------------------------------------------------------------------------
The battery charger The spare battery pack Remove the battery pack
LED on the expansion is not the correct and insert a Compaq LTE
base does not turn on battery pack for this Elite battery pack.
when the spare battery charger.
pack is inserted into
the battery charging
compartment.
--------------------------------------------------
The spare battery pack Remove the spare battery
is not making contact pack, inspect the battery
with the battery charging compartment for
charger. any obstructions, then
reinsert it.
--------------------------------------------------
The spare battery pack Keep the spare battery
has too low of a pack in the charging
charge to allow a fast compartment to allow it
charge. to trickle charge to a
level that enables a fast
charge.
--------------------------------------------------
The spare battery pack Allow time for the spare
was exposed to battery pack to return to
temperature extremes. room temperature.
--------------------------------------------------
The spare battery pack Try another spare battery
is defective or has pack that is known to be
reached the end of its good and determine if it
useful life. charges properly. If it
charges properly, replace
the original battery
pack.
--------------------------------------------------
The spare battery is Determine whether the
fast charging but the battery charger LED is
battery charger LED is defective (Table 7-5).
defective.
--------------------------------------------------
The cable on the 1. Ensure that the cable
battery contacts board on the battery 
						

							is not attached or is contacts board is
damaged. attached properly to
the expansion base
system board.
2. Ensure that none of
the wires on the
battery contacts board
cable are damaged or
disconnected from the
rest of the cable. If
they are damaged or
disconnected, replace
the battery contacts
board. Route the cable
properly to ensure
that damage does not
reoccur (Section
9.14).
--------------------------------------------------
The battery contacts are 1. Ensure that all
damaged. battery contacts
are straight.
2. Replace the battery
contacts board and
route the wires
properly (Section
9.14).
--------------------------------------------------
The expansion base system Replace the expansion
board battery charging base system board.
circuitry is defective.
===========================================================================
Table 7-2a. Docking/Undocking Problems (Docking)
===========================================================================
Problem Probable Cause Recommended Action(s)
===========================================================================
The motor does not No power. 1. Ensure that the
engage and no beep is power cord is
emitted. properly connected
to the expansion
base.
2. Verify that the fan
is on and that the
VBatt1 and VBatt2
outputs from the
power supply are in
specification
(Section 10.2). If
the fan is not on
or the VBatt
outputs are out of
specification,
replace the power
supply.
3. Verify that the
power supply
connector has a
tight connection to
the vertical 
						

							circuit board by
removing the card
cage and pushing
the power supply
connector down. If
the connector is
loose, replace the
power supply.
--------------------------------------------------
The motor is not in the Press the eject button
unloaded position. to reset the motor to
the unloaded position.
--------------------------------------------------
There is physical Undock the computer by
interference. pressing the eject
button. If the
computer does not
undock, remove the
computer using the
manual eject override
method (Section D.1),
and complete the
following steps as
required:
1. Check that the
docking mechanism
sled can move
freely back and
forth. If there is
resistance, make
sure that the sled
is clean and free
of foreign
substances.
2. Ensure that the
bottom of the
computer and the
surface of the
expansion base
docking bay are
clean.
3. Ensure that the
rubber feet are
properly located on
the bottom of the
computer.
4. Gently shake the
expansion base
upside down and
listen for any
loose objects.
===========================================================================
Problem Probable Cause Recommended Action(s)
===========================================================================
The computer status sense Check to see if the
pads on the bottom of the sense tabs are bent or
computer are not making deformed. If so,
contact with the sense replace the docking
tabs on the docking mechanism.
mechanism sled. 
						

							---------------------------------------------------------------------------
The motor does not Docking mechanism sled 1. Ensure that the
engage and no beep is is not interrupting the external options
emitted. computer-present sensor. door on the rear
panel of the
computer is open.
2. Ensure that the
computer-present
sensor is vertical.
Ensure that the
flag on the docking
mechanism sled goes
past the center of
the sensor when the
mechanism is pushed
all the way back.
If required, gently
bend the sensor
toward the vertical
position or toward
the front of the
expansion base to
bring it closer to
the sled.
3. Verify that
computer-present
sensor is
functioning
properly by
inserting a thin
object into the
sensor from the top
of the expansion
base. If the
docking mechanism
starts, replace the
docking mechanism.
If nothing happens,
replace the
expansion base
system board.
===========================================================================
Problem Probable Cause Recommended Action(s)
===========================================================================
Defective docking Replace the docking
mechanism. mechanism.
---------------------------------------------------------------------------
The motor does not The expansion base is Ensure that the
engage but there is an locked. keylock is unlocked
immediate beep. and that the keylock
switch on the top
cover is not stuck. If
the keylock switch is
stuck or appears to be
defective, replace the
eject switch cable
harness. *
--------------------------------------------------
The computer is on or in Turn off the computer
Standby while attempting before docking.