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Comdial Toal Control Pc Attendant Console Instructions Manual

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Page 41

2.8.6 Other Greetings
When a system has DID (Direct Inward Dialing) lines, those lines can be set by your installer to ring
directly at the PC Attendant. If the DID lines come to the PC, you can set different greetings for each
DID line.
·To program greetings for DID lines,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the menu bar from the main screen, position the cursor on
“Programming,” and pressEnter,
3. move the cursor to highlight...

Page 42

TrackerEscHelp
MuteHeadsetI.D. Split
ParkBothRetrieveSerial ConfOverflowPage
Line TAP
Intercom
NJI *
8
BHU &
7
VGY ^
6
CFT %
5
XDR $
4
ZSE #
3
AW @
2
Q !
1
Silent
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Down Page
Up Home Insert
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Volume
CtrlShift Ta b
Shift Caps Lock
Enter Backspace
Ctrl AltAlt
Break
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PRSABC
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Transfer
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6
9Next
Screen
2nd...

Page 43

2.8.7 Keyboard Macros
The Macro Programming menu allows you to program up to 10 custom key–sequences (each containing
up to 20 entries) that you can then play back with single–key access. You can set a keyboard macro to
perform any one of several functions, (ALT 1 = Hold, ALT 2 = Tap, ALT 3 = Transfer, for example). If
you insert more than 20 entries, the system will automatically drop the last event (number 20) when you
insert the new one.
·To program a keyboard macro,
1. activate the Programming...

Page 44

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Page 45

2.8.8 Enabling The Tracker Paging System
Before you can use theTrackerpaging system, you must first enable the paging feature. You can enable
the paging feature in either thelocalmode or thesystemmode. In either mode, you can create and send up
to eight default messages (see2.8.9).
In thelocalmode, you will be able to make your own intercom-pager assignments. These assignments
will not change any assignments previously programmed into the DXP system by the installer or system
programmer. To use the local...

Page 46

2.8.9 Programming The Tracker Default Messages
You can set a maximum of eight defaulted messages. Each defaulted message can contain a maximum of
32 characters (any printable characters); however, some pagers only accept 20-character messages and
others only accept numeric pages.
NOTE: To use the Tracker pager, you must enable the Tracker base unit first (2.8.8).
·To program default messages,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the...

Page 47

2.8.10 Programming The Tracker Pager Numbers
Assign a pager number to the specificDXPstation number. You can assign a pager number to an unused
extension number so that the user can be paged even if he or she doesn’t have a station. All extensions
default to pager number 0 and no pager type.
NOTE: To use the Tracker pager, you must enable the Tracker base unit first (2.8.8).
·To program a pager number,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the...

Page 48

EscHelp
MuteHeadsetI.D. Split
ParkBothRetrieve TrackerSerial ConfOverflowPage
LineTA P
Intercom
NJI *
8
BHU &
7
VGY ^
6
CFT %
5
XDR $
4
ZSE #
3
AW @
2
Q !
1
Silent
MKO (
9

:
:
+
=
?
/


_
-
PickMessagePrint
ScreenPause
Scroll
Lock
Page
Down Page
Up Home Insert
Delete
EndHold
A
n
s
w
e
r Num
Lock
#*
SysReq
Volume
DownVolume
Up
CtrlShift Ta b
Shift Caps Lock
Enter Backspace
Ctrl AltAlt
Break
QZ
GHI
PRS
OPERATOR
ABC
JKL
TUVDEF
MNO
WXY
Transfer
R
e
l
e
a
s
e
Num Caps Scroll
Lock
LockLock
1
4
7
02
5
83
6...

Page 49

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Page 50

Using Specialized Features
3.1BothFeature
Often, a caller will need to hold while you locate an individual. Once the person is connected to the PC
Attendant console, you can use theBothkey to establish a conference among the PC Attendant console,
the last call placed on hold, and the current call.
·To use the both feature, while on current call, pressShift/2nd FunctionandSplitsimultaneously.
The last call placed on hold is then part of the established three-way conference.
·To place both parties on hold...
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