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Comdial Impact Dsu Instructions Manual

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Page 211

3.11.4 Unanswered Call Transfer Recall Time
For Direct Department Calling
Description:A transferred call that remains unanswered in a department after a programmed length of
time will return to the transferring station for answering. Set the department transfer
recall time with this programming procedure.
To Program:1. Dial11.“TRANSFER RECALL”
2. Dial2(department transfer recall).“DEPT XFR RCL XXX”
3. Choose transfer time.
—Dial1or PressA1“STA XFR RCL 10”
—Dial2or PressA2“STA XFR RCL 20”
—Dial3or...

Page 212

3.11.5 Call Forward on Busy/Ring—No Answer
The system can automatically forward busy and ring-no answer calls to a new station. The system sends
these calls to any idle station associated either by intercom hunt group or by department with the called
station. Use this feature to arrange for calls to cycle rapidly through such associated stations by testing
each one in turn with several rings.
Enable Call Forwarding
Description:Enable call forwarding for individual stations using this feature.
NOTE: If...

Page 213

3.12 Direct Inward Station Dialing (DISD)
The DISD feature allows an external party to call an intercom station directly without assistance by the
attendant. The system must receive the DISD call on a line that you have programmed to allow this
feature. You can program any line to be a DISD line for both the normal mode of operation and the night
transfer (of ringing) mode of operation.
You can program the number of rings that the system allows on a DISD line. If you set a large number of
rings, stations...

Page 214

3.12.1 Dial Time Limit
Description:When a caller does not complete extension number dialing within the programmed dial
time limit, the system routes a DISD call to the assist station if you have programmed
one; otherwise, it drops the line.
To Program:1. Dial44.“DISD DIALTIME X ”
2. Press program button to select dial time limit: (LED On = Enabled)
—Dial1or pressA1= 6 seconds“DISD DIALTIME 6”
—Dial2or pressA2= 9 seconds“DISD DIALTIME 9”
—Dial3or pressA3= 12 seconds“DISD DIALTIME 12”
—Dial4or pressA4= 15...

Page 215

3.12.3 DISD Assist Station
Description:When a caller does not complete extension number dialing within the programmed dial
time limit, the system routes the call to the DISD assist station.
To Program:1. Dial46.“DISD ASSIST”
2. Choose operating mode to be programmed
—Dial1or pressA1= normal mode“DISD ASSIST DAY X ”
—Dial2or pressA2= night transfer (of ringing) mode.“DISD ASSIST NITE”
3. Select assist station.
—Dial00for no DISD assist station (line drops after timeout)
—Dial10–57or pressC10–C57(LED On =...

Page 216

3.12.4 DISD Incoming Rings
Description:The number of rings that occur on a DISD line before it is answered is programmable.
Setting a large number of rings allows time for a call to be serviced in a regular manner
by stations that have line appearance for the DISD line if such action is desired.
To Program:1. Dial45.“DISD RINGS”
2. Press program button to choose operating mode
—Dial1or pressA1= normal mode“DISD RINGS DAY X”
—Dial2or pressA2= night transfer (of ringing) mode.“DISD RINGS NITE X”
3. Select...

Page 217

3.13 Data Printer Service
When you connect a data printer to the system, the system automatically prints the station message detail
record (SMDR) for the entire system without any programming or user intervention.
You call also command the data printer to print partial or complete printouts of the configuration data for
the system. While you are using the printer to print the configuration data or SMDA information, the
system temporarily halts the SMDR printout although it continues to collect the SMDR...

Page 218

3.14 Voice Mail Interface
The digital telephone system supports the use of a voice mail system connected to the common
equipment’s station ports through the ATI-D analog terminal interface device. The ATI-D is a
multipurposeon-premiseaccessory that has dual circuits to allow a 2-port system to interface to two
digital station ports. Two ATI-D devices are needed to interface 4-port systems.
In addition to the required programming task of identifying the station ports as voice mail ports, there are
several...

Page 219

3.14.1 Voice Mail Port
Assign The Voice Mail Port
Description:When you connect the voice mail equipment to a common equipment station port either
through the ATI-D or directly to the port (depending upon the type of voice mail
equipment you are using), you must use the assign voice mail port feature to enable the
station port as a voice mail port. The assign voice mail port programming procedure only
applies to voice mail systems supported by Comdial’s proprietary DTMF integration.
Once you perform this...

Page 220

Assign Ringing For Automatic Attendant Operation
Description:With its automatic attendant feature, the voice mail system automatically answers any
line that is ringing at a voice mail port. As a default, the system automatically enables
ringing line preference for any port that you have identified as a voice mail port. You
must choose a ringing assignment for the lines that you have assigned to the voice mail
ports before the voice mail system can provide the automatic attendant feature.
To Program:1....
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