Comdial ExecuTech Model XE Key System Instructions Manual

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							e lfh66-064 System Operation 
CHAPTER 5 
SYSTEM OPERATING PROCEDURES 
SECTION I 
STATION OPERATION 
BASIC OPERATION 
CALLING 
l Press line key to select line. 
NOTE: Selecting a line is not necessary if: 
l A priority line has been assbned to a telephone (prjme hne feature enabled), l The telephone automaGcgl&fiFks gn idle line for 
use when the handset is llfte 
feature enabled). (idle hne preference 
l 
Listen for dial tone. 
l Dial number. 
When party answers, 
l Lift handset 
To end call, 
l Hang up handset 
ANSWERING A CALL 
Calls appear at keys that have actual line assignments. 
l Press line key of ringing line (line key with flashing 
light). 
NOTE: If the priority line assigned to a station (prime line 
enabled) is ringing, or if the telephone can answer 
any ringing line (ringing line preference enabled), 
do not press the line key of the ringing line. 
l 
Lift handset 
PLACING A CALL ON HOLD 
Manual hold (Any telephone with line appearance 
can retrieve held call.) 
l Press HOLD. 
To return to call, 
l Press line key with flashing light 
Exclusive hold (OnJy your telephone can retrieve 
held call.) 
l Press HOLD twice. 
Hold Recall Feature 
After a preprogrammed length of time, a call placed on 
hold will automatically ring back to the telephone which 
placed it on hold. If the call is on exclusive hold, it will 
revert to manual hold after the hold recall time period. The call can then be retrieved by anyone with that line 
appearance. 
PLACING INTERCOM CALLS 
Intercom calls may be manually dialed as described 
below or automatically dialed as described in the para- 
graph provided later Wed Direct Station SelecGon/Busy 
Lamp Field. 
Voice Announce Calling 
l Lift handset 
l Press ITCM. 
l Dial extension number. (To call system operator, dial 
l Speak to called party. 
lone Calling 
l Lift handset 
l Press ITCM. 
l Dial extension number. 
l Press ITCM again. Called telephone will ring. 
NOTE: Some systems may be programmed to tone sig- 
nal as the first option. In that case, pressing the 
ITCM key a second time is not necessav 
ANSWERING INTERCOM CALLS 
To answer a voice announce call, 
l Speak toward the telephone. 
l Lift handset if privacy is desired. 
NOTE: Voice calling can be blocked. See the discussion 
Wed, Voice Announce Blocking for details. 
To answer a tone call, 
l 
Lift handset to talk. 
DIRECT STATION SELECTION/BUSY LAMP FIELD - 
DSS/BLF (One-key intercom calling with visual in- 
dication of telephone status) 
To program DSS, 
l Press ITCM. 
l Dial % +K 3. 
l Press softkey. 
l Dial extension number. 
l Repeat last two steps for all desired telephones. 
l Press SPKR. 
5-l  
						

							IMI 66-064 System Operation 
NOTE: An autodial number can also be programmed as a 
secundary function at every DSS/BLF memory 
location. See Automatic Dialing instructions for 
de tails. 
To voice call a DSS number, 
l Lift handset. 
l Press softkey. 
l Voice announce. 
NOTE: When transferring a call, the outside line is auto- 
matically placed on hold when a DSS key is 
pressed. 
To tone call a DSS number, 
l Lift handset. 
l Press softkey. 
l Press ITCM. When intercom party answers, two-way 
conversation can take place. 
NOTE: The lights (LEDs) adjacent to softkeys indicate 
status of DSS telephones: 
l DARK indicates idle te/ephone l STEADY-ON indicates telephone in use l FL&$HlNG indicates another station is calling this 
TRANSFERRING OUTSIDE CALLS 
l Answer outside call. 
l Press T/C. (Outside call is placed on hold automat- 
ically.) 
l Dial extension number of party to be transferred to. 
l When intercom party answers, announce call and 
line number. 
l Hang up handset. To return to outside call (busy or no answer), 
l Press flashing line key. 
CONFERENCE CALLS 
Conference transmission levels are not compensated 
and are dependent upon the quality of the external lines. 
Multiline conference (2 external parties, 1 internal 
wW 
To set up a multiline conference, 
l Establish first outside call and press T/C. 
l Establish second outside call and press T/C. 
To drop one conferee and remain active in con- 
ference with other conferee, 
l Press HOLD. Both lines placed on hold. 
l Press line key of party to be dropped. 
l Press and release hookswitch. 
l Press line key of party to be retained. 
l Resume conversation. 
Alternately, remain on line while one conferee hangs up. 
Add-on conference (1 external party, 2 internal par- 
ties) 
l Establish outside call. 
l Press T/C (outside call placed on hold automatically). 
l Dial extension number.of intercom party. 
l Wait for answer. 
l Press T/C (a three-way connection is established}. 
5-2  
						

							Ii.4 66-064 System Operation 
FEATURE OPERATION 
REDIALING 
Last Number Redial 
The last number previously dialed can be redialed. 
l Press #. (If on line listening to dial tone, press HOLD 
w 
l Listen for ringing or busy tone. 
l Ringing tone: When party answers, pick up 
handset. 
l Busy tone: Press SPKR to disconnect. 
Automatic Redial 
The last number previously dialed can be redialed 
repeatedly. 
To program a softkey for automatic redial, 
l Press ITCM. 
l Dial~~l. 
l Press desired softkey. 
l Press #. 
l Press SPKR. 
To activate automatic redial, 
l Press softke 
listening to cy programmed forthat purpose (if on line 
ial tone or busy tone, ress HOLD then 
P ress auto redial key). Intercom kg twill flash rapidly  R 
o indicate feature is active. 
l Number will be dialed once a minute for ten minutes. 
If call is answered, 
l Take control by lifting handset. 
To cancel automatic redial, 
l Press auto redial key, lift and replace handset, or 
press any station key. Any user originated station act 
WIII cancel this feature. 
AUTOMATIC DIALING 
An autodial number can be programmed at any softkey 
location that does not have a line assigned to it. An 
autodial number can also be programmed as a secon- 
dary function at every DSS/BLF memory location. 
To program autodial numbers, 
l Press ITCM. 
l Dial%+Kl. 
l Press desired softkey. Listen for fast tone bursts. 
l Listen for fast tone bursts. 
l Press specific line ke 
tion storage (optional . 
ry or ITCM for circuit pre-selec- 
NOTE: When automatic dialing is used and no circuit pre- 
selection is programmed, the system will automat- 
ically pick the prime line assigned to the telephone 
(if enabled) or pick the most previous/y used line 
at that station. 
l 
Dial the number sequence to be stored. (Up tc 15 
digits can be stored. Digits can be l-0, #, and +) 
l To store a pause, press HOLD. 
l To store a flash, press TAP. 
To store another number, 
l Press T/C. 
l Press next softkey. 
l Repeat above programming procedure beginning 
from softkey selection step. 
To end programming, 
l Press SPKR 
H/NE Store intercom line pre-selection plus often- 
used, host PBX or CENTREX feature access 
dialing codes at memory locations to provide 
one-key access to system features. 
To automatically dial numbers, 
l Press desired softkey. 
-OR- 
@ If desired softkey is also programmed for one-key 
intercom calling, 
l Press HOLD and then press desired softkey. ’ 
When party answers, 
l Lift handset. 
STATION SPEED DIALING 
To program numbers, 
l Press ITCM. 
l Dial 4~ 4~ 2. 
l Follow same steps given for Automatic Dialing using 
the keypad digits 0 - 9 as ten softkey locatrons. 
To dial numbers 
l Press desired dial pad digit 0 - 9. 
-OR- 
* If on line listening to dial tone, 
l Press HOLD and then press desired keypad 
digit 0 - 9. 
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							IMI 66-064 
SYSTEM SPEED DIALING 
To dial numbers, System Operation 
l Press ITCM and dial paging code. 
HINTz Program a softkey with ITCMplus the paging 
l Press f. 
l Press desired ke 
locations 1 throug iY pad digits 01 - 30 for memory 
30. 
-OR- 
code to provide one-key access to paging. 
l Dial code for zone paging if required (refer to paging 
equipment instructrons). 
@ If on line listening to dial tone. 
l Press HOLD +Ic and then press desired keypad 
digits 01 - 30. 
VOICE ANNOUNCE BLOCKING 
To block voice calls, 
l Lift handset, make announcement, and hang up. 
ALL-CALL AND ZONE PAGING 
To Paw, 
l Press ITCM. 
l Lift handset. 
l Press ITCM. 
l Dial t 2 
To un-block voice calls, 
l Press ITCM. 
l Dial # 2. 
LINE MONITORING 
To activate while using handset on a call, 
l Dial zone number - (4, 5, 6, or 7 for all-call). 
l Make announcement. 
l Hang up handset. 
DO NOT DISTURB 
To silence a station ringer and appear busy to in- 
tercom calls, 
0 Press SPKR. Speaker light will turn on. 
l Hang up handset. 
NOTE: If a distant parfy places a station user on hold, the 
station user can monitor in a handsfree manner 
until the party returns, and then lift 
the station 
handset to resume the call. 
To cancel, 
l Press SPKR. Speaker light will turn on. 
NOTE: The calling party will hear two quick tone bursts 
every three seconds. rile feature cannot be over- 
ridden by the calling party. 
To cancel, 
Press SPKR again. Speaker light will turn off. 
l Lift handset to resume conversation 
-OR- 
. ;;ss SPKR to disconnect. Speaker light will turn 
TAP (RECALL/FLASH) 
Flash (PBX, CENTREX and custom calling services 
may require this feature.) MUTE / HANDSFREE ANSWER INHIBIT 
The MUTE key is in a non-latching mode when the 
station,handset is lifted and in a latching mode when the 
station is operated in a hands-free manner. 
To prevent distant party from hearing while hand- 
set is lifted on a call, 
l Press and hold MUTE. SPKR light will flash. 
To resume two-way conversation, 
If a system has been configured for flash, 
l Press TAP to generate a timed flash signal. 
Recall 
l Release MUTE. SPKR light will turn off. 
To prevent distant party from hearing while station is 
being operated in a hands-free manner, 
-OR- 
If a system has been cohfigured for recall, 
l Press TAP to disconnect current line call and receive 
a new dial tone for another line call. 
NOTE: A system can be configured for either flash or 
recall but not for both. 
EXTERNAL PAGING 
(requires external paging unit) 
l Press line key dedicated to paging. 
-OR- 
To inhibit handsfree answer of intercom calls, 
l Press and latch MUTE. SPKR light will flash. 
To resume two-way conversation, 
l Press and release MUTE. SPKR light will turn off. 
PULSE/TONE SWITCHING 
If the local telephone service is pulse (rotary) but tone 
generation is required during the call, convert to tone 
while dialing as follows: 
l Lift handset. 
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							I’MI 66-064 System Operation 
l Press # at point in dialin 
sion to tone is required. sequence where conver- 
pulse dialing when call b 
is ystem will switch back to 
ended.) 
NOTE: Pulse/Tone switching can be programmed into 
softkeys by pressing # during number storage. 
MESSAGE WAITING 
The message waiting light, located above the HOLD 
key, is controlled by other stations in the system. The 
light will flash when a message for the station awaits 
pick up. 
To receive messages, 
l Press ITCM HOLD. (Station that turned on MW light 
will be automatically called.) 
To turn on MW light, 
l Press ITCM. 
l Dial X 3. 
l Dial station number. (MW light of called station will 
flash.) 
To turn off MW light, 
l Press ITCM. 
l Dial # 3. 
l Dial station number. (MW light of called station will 
turn off.) 
To turn off MW light while delivering message, 
l Press HOLD. 
BACKGROUND MUSIC 
Music must be supplied by the system before it can be 
turned on at a telephone. 
To turn music on, 
l Press ITCM. 
l Dial % 1. Speaker light will turn on. 
l Ad’ust loudness of music with call monitor speaker 
vo ume control.  1 
To turn music off, 
l Press ITCM. 
l Dial # 1. Speaker light will turn off. 
NOTE: Background music automatically turns off during 
calls. 
CALL PICKUP 
To answer a call that is ringing at another 
telephone, 
l Lift handset. 
l Press ITCM. 
l Dial +# 4. 
l Dial extension number of ringing telephone. 
-OR- 
@ Dial # 4 and answer ringing at any telephone in 
system. 
PERSONAL RINGING TONES (allows selection of 
one of four distinctive tones for ring signals) 
To program tones, 
l Press ITCM. 
l Dial +++ % 4. 
l Dial 1, 2,3, or 4 (selects tones 1, 2,3, or 4) 
TONE FREQUENCY PAIR WARBLE RATE 
TONE 1 509/610 Hz 10Hz 
TONE 2 763/l 016 Hz 10Hz 
TONE 3 509/610 Hz 19Hz 
TONE 4 763/l 016 Hz 19 Hz 
SPEAKERPHONE OPERATION 
The optional speakerphone can exercise the previously 
described features in a handsfree manner. Handsfree 
calling and call answering is as described below. 
To place a call, 
l Press line key. 
l Dial number or press softkey. 
l When party answers, speak toward the telephone. 
To answer a call, 
l Press line key. 
l Speak toward the telephone. 
To end a call, 
l Press SPKR. 
To switch from speakerphone to handset, 
l Lift handset. 
To switch from handset to speakerphone, 
l Press SPKR. 
l Hang up handset. 
5-5