Comdial ExecuTech Model XE Key System Instructions Manual
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BLf LIGHTS DSS station idle Steady off DSS station busy on intercom calling you Continuous flash (560 msec. on - 560 msec. off) DSS station busy on Steady on outside lifle or intercom line DSS station in do not disturb mode.
u L . SPEAKER LIGHT On line and speaker on Steady on (mike also on if speakerphone) Do not disturb mode Background music on Mute Continuous flutter -OR- (70 msec. on - 70 msec. off) Handsfree answer inhibit Do not disturb plus Mute Flutter with repeative on periods -OR- (flutter rate - 560 msec. on) Active line plus Mute
ill 66-064 Maintenance CHAPTER 6 MAINTENANCE TECHNICAL ASSISTANCE AND REPAIR SERVICE TECHNICAL ASSISTANCE Should you experience difficulty with installation, checkout, or programming, and have made an attempt to isolate the problem using information provided herein; or should you encounter problems at a later date which cannot be resolved by referring to this manual, call the Comdial Technical Service staff. They can be reached at l-800-366-8224 between the hours of 8:00 AM and 8:00 PM Eastern time, Monday through Friday. When calling for technical assistance, you should be at the job site and you should have in your possession, as a minimum, an accurate volt-ohm meter and a copy of this manual. REPAIR SERVICE If your common equipment cabinet or an individual station needs repair, it may be returned to Comdial. Comdial will, at their option, either repair the defective equipment or replace it with a remanufactured unit, This repair will be done for a fixed charge. For information on this charge, please call or write to the address given below. Comdial P.O. Box 7266 Charlottesville, VA 22906 Attention: Repair Department Telephone: (804) 978-2400 l-800-877-4448 When returning equipment for repair, pack it carefully to prevent damage. Any damages during shipment will be the responsibility of the purchaser. The equipment should be shipped freight or postage prepaid. The shipping address is: Comdial 1180 Seminole Trail Charlottesville, VA 22901 Attention: Repair Department FUSE LOCATION The system is protected against short circuit damage by a 1 amp slow-blow fuse located on the left side of the common equipment cabinet. Always replace the fuse with one of the same value and type, otherwise, equipment damage could result. WIRING Refer to Chapter 2, Section 3, Checkout and Failure Isolation, for instructions for testing the system wiring and components for possible failure. 6-1
hi 66-064 Publication Index PUBLICATION INDEX A Abandoned Hold Release .............. 4-10,4-22 AC Power Connection .................... 3-3 AC Power Connection And System Grounding ....... 3-4 Access Denied ................ .2-5,4-i 2,4-24 Add-on Conference .................. .2-l, 5-2 All Intercom Links Busy indication .............. 2-1 Ail-Call And Zone Paging ......... 2-5, 4-14, 4-25, 5-4 Answering A Call ..................... .5-l Answering Intercom Calls .................. 5-l Attendant Programming .................. .4-2 Attendant Station Operation ................. 5-6 Auto Dial .......................... .2-l Automatic Abandoned Hold Release ............ 2-5 Automatic Dialing ...................... 5-3 Automatic Hold Transfer To Intercom (Answer Hold) .... 2-l Automatic Pause Insertion ................ .2-5, Automatic Privacy ............... .2-5,4-10,4-22 Automatic Redial ................... .2-l, 5-3 Auxiliary Equipment Interface ................ 2-l Auxiliary Line ........................ 4-9 Auxiliary Station Interface ................. 3-15 Auxiliary Station Ringer Interface .............. 2-l B Background Music ................... .2-l, 5-5 Basic Key Service (lA2) ................... 2-1 Basic Operation ....................... 5-l , Battery Back-up .................... .2-l, 3-3 Battery Back-up Interface .................. 2-2 Block diagram, System Programming ......... .4-2,4-3 C Cable Requirements .................... l-2 Call Announce With Handsfree Answerback ........ 2-2 Call Pickup ................... 4-8, 4-21, 5-5 Call Pickup - Directed .................... 2-5 Call Pickup - System .................... 2-5 Call Transfer ......................... 2-2 Calling ........................... .5-l Calling Station Identification ................. 2-2 Central Office Limits ..................... l-3 Checkout And Failure Isolation .............. 3-16 Class Of Service Programming ............ .2-5, 4-4 Common Audible And Auxiliary Station Interface ... 2-2, 3-12 Common Equipment Description .............. l-4 Compatibility With Telephone Network .......... 3-18 Conference, Add-On .................... 5-2 Conference Calls ...................... 5-2 Conference, Multiline .................... 5-2 Configuration ........................ l-4 Connection, Off-Hook Voice Announce .......... 3-l 1 Connection, Power Failure Station ............ 3-l 1 i Connections, Auxiliary Station Interface .......... 3-15 Controls And Indicators ................... 5-7 D Default Functional Program ................ .2-5 Delayed Ringing ...................... .2-5 Description, Common Equipment .............. l-4 Description, DSSlBLF ................... .1-4 Description Of System Features .............. .2-l Description, Station ..................... l-4 Description, System ..................... l-l Dial 0 For System Attendant ................ .2-2 Dimensions .......................... l-2 Direct Station Selection Intercom ............. .2-2 Direct Station Selection/Busy Lamp Field - DSSlBLF ... .5-l Distinctive Ringing ..................... .2-2 Do Not Disturb ..................... 2-2, 5-4 DSSIBLF Console ..................... .2-6 DSSlBLF Console Connection .............. 3-10 DSS/BLF Console Description ................ l-4 DSSlBLF Console Self Test ................ 3-17 E End-To-End Signafling On Intercom ............ .2-2 Environment ......................... l-2 Exclusive Hold ................ 2-6 4-8, 4-21, 5-l External Paging ...................... .5-4 External Paging Interface ........... .2-6, 4-l 4, 4-26 External Paging Interface - Line Port ........... 3-14 External Paging Interface - Station PA Port ........ 3-13 F Failure Indications ..................... 3-17 Failure Isolation ...................... 3-17 FCC Registration Number .................. l-3 Feature Dialing Code Numbering Plan .......... .5-8 Feature Operation ..................... .5-3 1 Flexible Line Assignment ................. .2-6 Flexible Ringing Assignment ......... .2-6, 4-11, 4-23 Flexible Toll Restriction ............. 2-8, 4-5, 4-19 Fuse Location ....................... .6-l G General Check ....................... 3-16 General Information .................. l-l, l-4 H Handsfree Answer Inhibit/Mute ............ 2-2,5-4 Headset Interface ............... .2-6,4-14,4-26 Hearing Aid Compatible Handset ............. .2-3 Hold Recall ........................ .5-l I I Hold And I Use Indications ................ .2-3 Idle Line Preference .............. .2-6,4-l 3,4-25 Installation ......................... .3-l Installation Checkout ................... 3-16 Installation Requirements ................. 3-18 installer Information ..................... l-l Installer/User Information Regarding FCC Rules And Regulations ............... 3-18 Intercom Call Progress Tones ............... .2-3 l-l
Intercom Line Lockout .................... 2-3 Interconnection Details ................ .3-8, 3-9 introduction ...................... .1-l, 4-1 L Last Number Redial .................. .2-3, 5-3 LCD Support ....................... .2-6 Limits, Central Office .................... l-3 Line Connections ................... .3-4,3-5 Line Disabled ........................ 4-9 Line Monitoring ....................... 5-4 Line Preselection ...................... 2-3 Line Type ....................... .2-6,4-g Locations, Program Key ................... 4-l M Maintenance ........................ .6-l Manual Hold ........................ .2-3 Manual Scope ........................ l-l Memory Retention ...................... l-3 Memory Retention Without Batteries ............ 2-3 Message Waiting ...................... 5-5 Modular Wiring And Jacks/4-Conductor Wire System . , , . 2-3 Momentary Keys With LED Indicators ............ 2-3 Mounting Considerations .................. 3-l Mounting Details ...................... 3-2 Mounting Procedure .................... .3-l Multiline Conference ................. .2-3, 5-2 Music Interface ................. l-3, 2-4, 3-15 Music-On-Hold ................. 2-6, 4-28, 5-6 Music-On-Hold System-Wide Enable/Disable ........ 2-6 Mute / Handsfree Answer Inhibit ........... .2-4, 5-4 N Night Transfer (Of Ringing) ..... 2-7, 4-l 2, 4-24, 4-28, 5-6 Non-Square System ............... 2-8, 4-l 5, 4-27 Notification To Telephone Company ........... 3-18 Numbering Plan ...................... 5-8 0 Off-Hook Voice Announce Connections .......... 3-l 1 Off-Hook Voice Announce With Hands Free Answer-B&U, 3-10 On-Hook Dialing ....................... 2-4 Operation, Basic ....................... 5-3 Operation, Feature ..................... 5-3 Option Installation Details ................. 3-10 OPX Support ....................... .2-7 Originating Denied .... ; ......... .2-7, 4-l 2, 4-24 Outline Dimensions - Common Equipment ......... l-5 Outline Dimensions - Station ................ l-7 P Party Lines And Coin Lines ................ 3-18 Pause Time ..................... .4-5,4-18 PBX/Centrex/Central Office Compatible .......... 2-4 Personal Ringing Tones .......... 2-7, 4-14, 4-26, 5-5 Personalized Ringing Tone ................. 2-7 Pulse/Tone Switchable ............... 4-10,4-22 Placing A Call On Hold ................... 5-l Placing Intercom Calls .................... 5-l Publication Index Iy1,6~-06h, r Port Definition .................... 4-l 1,4-23 Power Failure Station ................... 3-l 1 Power Failure Station Connection ............. 3-l 1 Power Failure Transfer .................. .2-4 Power On Visual Indication ................ .2-4 Power Requirements .................... l-2 Prime Line ................... .2-7, 4-l 3;4-25 Prime Line Automatic ................... .2-7 Privacy Release ................ .2-7,4-l 2,4-24 Program Key Locations .................. .4-l Programmable DSSlBLF ........... : ..... .2-4 Programmable Features .................. .2-5 Programmable Keys .................. 2-4, 2-7 Pull Out Directory ..................... .2-4 Pulse Dial Time .................... 4-5,4-18 Pulse/Tone Switchable ................ 2-7, 5-4 R Radio Frequency Interference ............... 3-18 Recall/Flash (TAP) .............. 2-8, 4-5,4-18, 5-4 Redialing .......................... .5-3 Related Publications ..................... l-l Repair Authorization .................... 3-18 Repair Service ....................... .6-l Resistance Check ..................... 3-16 Ringer Equivalence Number ............. . l-3,3-18 Ringer Volume Control .................. .5-9 Ringing Line Preference ............ .2-7, 4-13, 4-25 S Secure Off-Hook Voice Announce .......... .2-8,3-10 Self Diagnostics ...................... .2-4 Single-Digit Station Dialing ................. 2-4 Speakerphone ....................... .2-4 Speakerphone Operation ................. .5-5 Specifications, System .................... l-2 Square/Non-Square System ........... 2-8,4-l 5,4-27 Standard Features ..................... .2-l Standard Installation Details ................ .3-l Standards, Industry/Regulatory ............... l-3 Station By Station Privacy ................. .2-8 Station Connections ................ 3-4,3-6,3-7 Station Description ...................... l-4 Station Images ........................ l-8 Station Operation ..................... .5-l Station Pairing ....................... .3-4 Station Self Test ...................... 3-17 Station Speed Dial ................... 2-4, 5-3 Status Indicators And Tone Sequences .......... .5-9 Subdued Ringing ..................... .2-4 System Administration Programming ........... 4-17 System Capacity ....................... l-2 System Clock .................... .4-28,5-6 System Description ..................... l-1 System Grounding ...................... .3-3 System Grounding, AC Power Connection ........ .3-4 System Operating Characteristics ............. .5-8 System Operating Procedures ............... .5-l System Programming ................... .4-l l-2
Ir;;rl66-064 Publication index System Programming Block Diagram ......... .4-2,4-3 System Specifications .................... l-2 System Speed Dial ............... 2-8, 4-28, 5-4 System Speed Dial Programming .............. 5-6 System Status Indicator .................. 3-17 T TAP (Recall/Flash) ............. 2-8,4-5,4-18,5-4 Technical Assistance ................... .6-l Technical Assistance And Repair Service ......... .6-l Tenant Service ....................... 2-8 Terminations ........................ l-2 Timed Hold Recall ................ 2-8, 4-5,4-18 Toll Restriction - Flexible ............ 2-8, 4-5,4-19 Tone Calling ........................ .5-l Tone Or Voice Signalling (intercom) ...... 2-9, 4-8.4-21 Transferring Outside Calls ........... 5-2 Troubleshooting . . . . . .......... 3-18 U User Information . . . . . . . . . . . . . . . . l-l V Voice Announce Blocking ........ 2-4,5-4 Voice Announce Calling . ........... 5-l Voltage Check . . . . . .......... 3-16’ Voltage Measurements . .......... 3-16 W Wiring . . . . . . . . . . . . . . . . . . . . . 6-l z Zone Paging, And All-Call 2-5, 2-9, 4-14, 4-25,5-4 l-3
LIMITED WARRANTY ke Comdial) warrants that under normal operating conditions, this Equipment (except for fuses, lamps, and other e from defects in material and workmanship for a period of twenty-four (24) months from the manufacturing date e Equipment. Comdial’s sole obligation under this warranty or under any other legal obligation with respect to the Equipment is to re refur I? ir or replace, at its option, the Equipment if it is deemed defective by Comdial durfng the warranty period free of charge with new or shed equipment or parts, at Comdial’s option, when the Equipment is returned to Comdiaf, freight or postage prepaid, during the warranty period. This warranty does not apply if, in the sole judgement of Comdial, the Equipment has been installed or used in combination or in assembly with products not supplied by Comdial and which are not compatible or inferior quality, design or performance, or the Equipment has been otherwise misused, abused, acddentally damaged, or damaged or malfunctions or fails to function as a result of acts of God such as fire, flood, or lightning or other incidence of excessive or msufficent voltage or failure to follow instructions. Repair or alteration of this Equipment other than as specifically authorized‘by Comdial or its authorized repair agent is prohibited and will void this warranty. This warranty does not cover costs associated with installation, removal, or reinstallatron of the Equipment. Comdial does not warrant that the Equi ment is compatible with all telephone or switching systems. THIS WARRANTY IS EXCLUSIVE, BEING IN LIEU OF ALL OTHER WAkANTlES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR’A PARTICULAR PURPOSE. WITHOUT EXPANDING UPON THE FOREGOING WARRANTY, THE MAXIMUM LIABILITY OF COMDIAL UNDER ANY WARRANTY, STATUTORY, EXPRESS OR IMPLIED, IS LIMITED TO THE PURCHASE PRICE OF THE EQUIPMENT. COMDIAL SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO PROPERTY OR ANY OTHER LOSS OR INJURY, INCLUDING CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES, RESULTING FROM THE POSSESSION, OPERATION OR USE OF THE EQUIPMENT, ALL SUCH CLAIMS BEING HEREBY EXPRESSLY WAIVED. THE PURCHASER’S EXCLUSIVE WARRANTY AND REMEDY SHALL BE ONLY AS STATED HEREIN. This warranty gives you specifk legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. If the Magnuson-Moss Act should be held to apply to the sale of the Equipment by a court of competent jurisdiction, the implied warranty of fitness for a particular purpose shall extend for one year from the date of manufacture. No Comdial deafer nor any other person or entity other than Comdial may extend or modify this warranty, and no such modification or extension shall be effective unless it is in writing. This manual has been developed by Comdial Corporation (the ‘Compan “) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. Ah. le every effort has been made to eliminate errors, the Company disdaims liability for any difficulties arising for the interpretation of the information contained herein. The information contained herein does not pruport to cover all details or variations in equipment nor to provide for every Possible continge?cy : to be met in connection with installation, operation, or maintenance. Should further information be desired, or should pamcular problems arlse which are not covered sufficiently for the purchaser’s purposes, contact, Corndial, CustomerOService Department, P.O. BOX 7266, _, Charlottesville, Virginia 22906.
COMDWL Charlottesville, Virginia 22906-7266 1 (804) 978-2200 Printed in USA IMI 66-064.02 IO/89