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Comdial Dxp Plus Instructions Manual

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Page 981

DXP Plus Programming InstructionslMl66-123
DVA/Tracker Paging System Application
The DVA gives callers single digit dialing access to the Tracker Paging System. The DXP Plus connects to theincoming call based on the programmed DISA parameters and the DVA plays the appropriate voice prompts to
the caller such as: welcome greeting, day main 
greeting-menu choices, recall busy, recall no answer.
Main NumberDVA Index Number 
10
“Welcome Greeting I 
”“You have reached ABC company. ”
I
I
“I’m sorry, that...

Page 982

lMl66-123DXP Plus Programming hstructions
14.3.2Defining DVA Messages
The available DVA messsages include the following catagories
IXI------ v-L.--l
ht Main Menus l-4
Recall No Answer14
is message promp
on systems that require forced account
Reminder PromptDigit Collection
DISA Callers who are allowed to access advance
system features receive this message if they are
making a line to line connection through the DXP
Plus. The message periodically prompts them to
dial a code to continue the connection....

Page 983

DXP Plus Programming instructionsIMi66-123
14.3.3Programming For DVA Operation
To program the interaction between DVA and DISA, there are several steps that you must take.
1.Program the day 1, day 2, and night ringing begin and end times using the programming procedure given in
Section 
6.9.18. When the system is in the night mode, the night menu message plays versus the day menu
message; likewise, the night routing message plays versus the day routing message. The system goes into the
night mode either...

Page 984

Recording The DVA MessagesDescription:You or the system attendant must record the messages that the DVA plays to the callers. You do
this in one of two ways: either by delivering them from the telephone handset at the attendant
station or by playing the contents of a professionally-supplied tape recording into the DVA
memory. Each DVA stores up to four unique messages. The total message storage time is 
two
minutes and you can divide this time as necessary among the four messages or use the entire
two...

Page 985

Editing The DVA Messages
Description:After DVA messages exist, you can play them, copy them, and delete them as necessary using
the following attendant progamming.Programming:
To play a previously recorded DVA message,
1.Press INTERCOM and dial % #O # 062.
2Dial 10-43 to choose message type.
3.Listen as system automatically plays the message for verification at your
attendant station.
4.Press # to stop verification playback.
5Dial lo-43 to choose next message type to hear.
To copy a previously recorded...

Page 986

14.4PC Attendant Position Programming
The computerized attendant operating position consists of a DOS-based personal computer, a proprietary interface
circuit board (factory-installed in the computer expansion slot), a customized keyboard, a program diskette, and
all necessary cables for connecting the equipment to the system.
The system will accept four PC attendant positions. Each PC attendant position replaces one telephone from the
system because a telephone cannot be connected to the same station...

Page 987

14.4.2Programming A Hunt List For PC Attendant UseDescription:
Assign eight intercom numbers to an intercom hunt list for the PC attendant position’s use. The
assigned numbers must include the personal intercom number of the PC attendant position (the
number for the station location that the PC attendant position occupies) and seven group
intercom numbers that are set aside for its exclusive use (group intercom numbers range from
3 
lOl-3292,4110-4292,500&5023) . When you assign group intercom numbers to...

Page 988

/M/66-123DXP Piws Programming instructions
14.4.3Assigning Lines For PC Attendant UseDescription:
Choose several lines that the PC attendant position can use for call origination; assign them to
line group 16; assign line group 16 to a particular class of service; and assign that particular
class of service to the PC attendant position The line key on the keyboard is fixed to select line
group 16. You must assign lines to line group 16 before the attendant can select a 
line for use.Programming:
1.Press...

Page 989

14.4.4Assigning The PC Attendanf Position Text Messaging ButtonsDescription:Use this programming procedure to assign special text messaging functions to system telephone
buttons.User’s can press these buttons to access the text messaging feature provided by the PC
attendant position. Program the telephone to provide the following button functions:
Text Message button for the user to press to step forward through the fields of a message that
shows in the telephone’s display window,
Print button for the...

Page 990

lM166-123DXP Plus Programming Instructions
14.4.5Mapping PC Attendant Position Function KeysDescription:
The DXP Plus adds programmable function keys to the PC Attendant Position. The
programmable features are in addition to the fixed features currently provided by function keysFl through 
F12. You can assign a different feature to each function key from the list of
functions shown in Section 
7.3.1.Programming:
1. Press CONTROL T for main menu,
2. From main menu, select stations and press ENTER,
3. From...
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