Comdial Dsu II Non-LCD Telephone Reference Manual
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M Messaging:Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a message on the display of a telephone that gives information on your status. Mute:A fixed feature button that keeps a distant party from hearing your conversation. This button also lets you adjust the telephone display contrast from light to dark. N Night transfer:Transferring incoming calls to a particular station(s) for off-hour answering. P Personal ringing tones:A telephone can be arranged to ring in one of six distinctive tones. Prime line:A line designated to a particular telephone and automatically selected when the handset is lifted. Programmable buttons:Each telephone or station has buttons that can be user-programmed for autodialing numbers or feature codes, or other special purpose dialing requirements. Pulse/Tone switching:Changing from pulse/rotary dial signals to tone/DTMF signals. R Response messaging: Responding non-verbally to a calling station by pressing a programmed button that sends a message to the calling station’s display. Ringing line preference: An automatic connection to any outside line ringing at the station when the station handset is taken off-hook. S Saved number redialing:Saving a last manually dialed number for later autodialing. GCA70–244 Glossary Speakerphone Reference Manual G–3
Subdued off-hook voice announce:A private announcement that can be made to a busy party which they hear through the receiver of their handset. Speed dialing:Autodialing using the keypad buttons. Speed dialing can be station calls (personal and accessed by only one specific user) or system calls (numbers used and accessed by anyone in the system). System Alarm Reporting:Allows you to view (through the LCD telephone screen) the various system alarms and the stations with which those alarms are associated. T TA P :Depending on your system’s programming, this button gives you a fresh dial tone or activates a hookflash. Tone call:A ringing intercom call. Tracker:The Tracker optional pager system allows you to send and receive messages to Tracker pagers assigned to station extension numbers. TRNS/CNF:A fixed feature button that allows you to transfer outside calls and set up conference calls. V Voice call:A verbal intercom call. Voice announce blocking:A telephone can be set to block voice calls sent to it over the speaker. Z Zone paging:Paging through the intercoms of some stations or departments in the system. Glossary GCA70–244 G–4 Speakerphone Reference Manual
Index A Accessing The Button Levels (OnTheDSS/BLFConsole)........................... 10–2 Account Code Entry.................................... 7–1 Activating The Call Forward Outside System (CFOS) Feature . . 7–5 Adjusting Your Telephone’s Pedestal...................... 1–12 AnsweringCalls....................................... 2–1 AnsweringIntercomCalls ............................... 2–1 AnsweringOutsideCalls ................................ 2–1 AssistButtonMessaging ................................ 8–5 AssistButtonProgramming.............................. 9–6 Autodial .............................................. 3-8 AutodialProgramming.................................. 9–1 AutomaticCallback .................................... 3–7 AutomaticDialing(Autodial) ............................ 3–8 AutomaticRedialProgramming .......................... 9–5 AutomaticRedialing(AutoRedial)........................ 3–9 AutomaticSetRelocation................................ 7–3 Auto-Redial ........................................... 3-9 B BackgroundMusic..................................... 7–3 Blocking, Voice Announce.............................. 7–14 Button,Hold.......................................... 1–8 Button,Intercom....................................... 1–8 Button,Mute......................................1–8, 7–9 Button,Shift.......................................... 1–9 Button,TAP .......................................... 1–9 Button,Transfer/Conference ............................. 1–9 ButtonLevels,AccessingThe ............................ 10-2 Buttons,Programmable ................................. 1–8 C Call Forward Outside System (CFOS) Feature, Activating The . . 7–5 CallForwarding ....................................... 7–4 CallPark(parkingacalltoanorbit) ....................... 4–2 Call Pickup, Using..................................... 2–2 CallWaiting ........................................... 3-8 Callback,Automatic.................................... 3–7 Call,ManuallyHoldingA ................................ 4-1 GCA70–244 Index Index – 1
Calls,Answering....................................... 2–1 Calls,Conferencing .................................... 6–1 Calls,Making......................................... 3–1 Calls,MakingIntercom ................................. 3–3 Calls, Making Supervised Conference....................... 6-1 Calls, Making Unsupervised Conference..................... 6-2 Calls,Transferring ..................................... 5–1 CFOSFeature,ActivatingThe............................ 7–5 ConferenceCalls,MakingSupervised...................... 6–1 ConferenceCalls,MakingUnsupervised.................... 6–2 ConferencingCalls..................................... 6–1 Control,Volume ...................................... 7–15 D DataButtonLight,UnderstandingThe .................... 7–16 DepartmentalStationOperation........................... 7–7 DialingOutsideCalls,Manually .......................... 3–1 Dialing,Automatic..................................... 3–8 Dialing,Speed ....................................... 3–10 DirectStationHold..................................... 4–2 DIU,OptionalDataInterfaceUnit........................ 7–16 DoNotDisturb........................................ 7–8 DSS/BLF Console, Operating Your Telephone With A........ 10–1 E Entry,AccountCode..................................... 7-1 ExclusiveHold,Using .................................. 4–1 Executive Override..................................... 7–6 F FeatureCodes,Programming............................. 9–3 Functions,KnowingYourTelephone’s...................... 1–8 G Glossary ............................................. G–1 GroupListening ....................................... 7–8 GroupListening,ButtonProgramming..................... 9–7 Guide, Quick Reference..................... QuickReference–1 Guidelines,SpeakerphoneUser........................... 1–5 H HoldButton .......................................... 1–8 HoldRecallFeature,UsingThe........................... 4–3 Index GCA70–244 2–Index
Hold,DirectStation .................................... 4–2 Hold,PlacingCallsOn.................................. 4–1 HoldingACall,Manually ............................... 4–1 I IMIST Module, Using The.............................. 7–17 IntercomButton ....................................... 1–8 IntercomCalls,Answering............................... 2–1 IntercomCalls,Making ................................. 3–4 IntercomNumbers(DSS/BLF),Programming ............... 9–3 Introducing The Telephone............................... 1–1 K KnowingYourTelephone’sFunctions...................... 1–8 L LastNumberRedialing ................................ 3–11 LCD Speakerphones, Sending Messages To................. 8–3 LightingTheMessageWaitingLight....................... 8–1 Lights,UnderstandingWhatTheyMean................... 1–10 LineGroups,ProgrammingOutsideNumbersUsing.......... 9–3 LineGroups,Using .................................... 3–2 Listening,Group....................................... 7–8 M MakingCalls.......................................... 3–1 MakingIntercomCalls.................................. 3–4 MakingSupervisedConferenceCalls ...................... 6–1 MakingUnsupervisedConferenceCalls.................... 6–2 ManuallyDialingOutsideCalls........................... 3–1 ManuallyHoldingACall................................ 4–1 MessageWaitingLight.................................. 1–8 MessageWaitingLight,LightingThe ...................... 8–1 Messages,SendingAndReceivingNon-Verbal............... 8–1 Messages, Sending Response............................. 8–4 Messaging,AssistButton................................ 8–5 Messaging,Station-To-Station............................ 8–4 Microphone Opening................................... 1–8 Monitoring,UsingStation ............................... 2–3 Music,Background..................................... 7–3 MuteButton ......................................1–8, 7–9 GCA70–244 Index Index – 3
N NightTransfer,Using................................... 2–2 NonVerbalMessages,SendingAndReceiving ............... 8–1 O Operating Your Telephone With A DSS/BLF Console........ 10–1 OutsideCalls,Answering................................ 2–1 OutsideCalls,ManuallyDialing .......................... 3–1 OutsideNumbers,Programming .......................... 9–1 Override,Executive .................................... 7–6 Overview............................................. 1–3 P Paging............................................... 7–9 ParkingACallToAStation,UsingDirectStationHold........ 4–2 ParkingACallToAnOrbit,CallPark...................... 4–2 Pedestal, Adjusting Your Telephone’s..................... 1–12 Personal Ring Tones................................... 7–10 PlacingCallsOnHold .................................. 4–1 Privacy ............................................. 7–10 ProgrammableButtons.................................. 1–9 ProgrammingFeatureCodes ............................. 9–3 ProgrammingIntercomNumbers(DSS/BLF)................ 9–3 ProgrammingOutsideNumbers........................... 9–1 ProgrammingOutsideNumbersUsingLineGroups........... 9–1 ProgrammingYourTelephone ............................ 9–1 Programming,AssistButton ............................. 9–6 Programming,Autodial ................................. 9–1 Programming,AutomaticRedial .......................... 9–5 Programming, Response Message......................... 9–5 Programming,StationSpeedDial ......................... 9–4 Programming, Subdued OffHook Voice Announce (SOHVA)Button..................................... 9–7 Programming,TransferButton............................ 9–6 Pulse/ToneSwitching.................................. 7–15 Q Queuing,WaitingForALine............................. 3–3 QuickReferenceGuide ..................... QuickReference–1 R Redial,Automatic...................................... 3–9 Index GCA70–244 4–Index
Redialing,LastNumber................................ 3–11 Redialing,SavedNumber............................... 3–11 Responding To A Subdued OffHook Voice Announcement..... 2–3 ResponseMessageProgramming ......................... 9–5 ResponseMessages,Sending............................. 8–4 RingTones,Personal .................................. 7–10 Rings,UnderstandingWhatTheyMean ................... 1–11 S SavedNumberRedialing............................... 3–11 SendingAndReceivingNonVerbalMessages................ 8–1 Sending Messages To LCD Speakerphones.................. 8–3 SendingResponseMessages ............................. 8–4 Service Observing..................................... 7–6 SetRelocation,Automatic ............................... 7–3 ShiftButton........................................... 1–9 SOHVAButton,Programming............................ 9–7 SOHVA, Using Subdued OffHook Voice Announce........... 3–6 SOHVA, Responding To................................. 2–3 Speaker.............................................. 1–9 SpeakerButton........................................ 1–9 SpeakerphoneUserGuidelines ........................... 1–5 Speakerphone,UsingYour............................... 1–4 SpeedDialProgramming,Station ......................... 9–5 SpeedDialing......................................... 3–8 StationMonitoring,Using ............................... 2–3 StationOperation,Departmental .......................... 7–7 StationSpeedDialProgramming.......................... 9–5 StationToStationMessaging.............................. 8–5 Subdued OffHook Voice Announce (SOHVA) ButtonProgramming.................................. 9–8 Subdued OffHook Voice Announce (SOHVA), Using.......... 3–5 Subdued OffHook Voice Announcement, Responding To A..... 2–3 SupervisedConferenceCalls,Making...................... 6–1 Switching,Pulse/Tone ................................. 7–10 T TAPButton........................................... 1–9 Telephone Features, Using The Other...................... 7–1 Telephone, Introducing The.............................. 1–1 Telephone, Programming Your............................ 9–1 Telephone, Troubleshooting Your......................... 11–1 GCA70–244 Index Index – 5
Telephone’s Functions, Knowing Your...................... 1–8 TollRestrictionOverride,Using ......................... 7–11 Tones,PersonalRing .................................. 7–10 TrackerPagingSystem,UsingThe ....................... 7–12 Transfer/ConferenceButton.............................. 1–9 Transferring Calls Screened............................. 5–1 TransferringCalls Unscreened ........................... 5–2 TransferringCalls...................................... 5–1 Troubleshooting Your Telephone......................... 11–1 U UnderstandingTheDataButtonLight..................... 7–16 UnderstandingWhatTheLightsMean .................... 1–10 UnderstandingWhatTheRingsMean..................... 1–11 UserGuidelines,Speakerphone........................... 1–5 UnsupervisedConferenceCalls,Making.................... 6–2 UsingCallPickup...................................... 2–2 UsingDirectStationHold(parkingacalltoastation)......... 4–2 UsingExclusiveHold................................... 4–1 UsingLineGroups..................................... 3–2 UsingNightTransfer ................................... 2–2 UsingStationMonitoring................................ 2–3 Using Subdued OffHook Voice Announce (SOHVA).......... 3–6 UsingTheHoldRecallFeature ........................... 4–3 Using The IMIST Module.............................. 7–17 UsingTheOptionalTrackerPagingSystem ................ 7–12 Using The Other Telephone Features....................... 7–1 UsingTollRestrictionOverride.......................... 7–11 Using Your Speakerphone............................... 1–4 V Voice Announce Blocking.............................. 7–14 VolumeControl...................................1–9, 7–15 W WaitingForALine(Queuing)............................ 3–3 Index GCA70–244 6–Index
Appendix A Quick Reference Guide This quick reference guide provides you with a list of the feature dialing codes used on theImpactdigital telephone system. Feature To Turn On To Turn Off Account CodeProgrammed Button, or INTERCOMS04 Assist Programmed Button Attendant INTERCOM 0 Automatic Callback INTERCOM Ext.S6 INTERCOM#6 Background Music INTERCOMS1 INTERCOM # 1 Call Forwarding: All Calls Personal Calls CFOS (DSU II)INTERCOMS5 INTERCOMS05 INTERCOMS07INTERCOM # 5 INTERCOM # 05 INTERCOM # 07 Call Pickup: Directed GroupINTERCOMS4plus Ringing Ext. INTERCOM # 4INTERCOM Call Park INTERCOMS(91–99) #91–99 to retrieve Call Waiting INTERCOM EXT.S01 Hang Up Directed Hold INTERCOMS90, Ext. INTERCOM # 90 Executive Override INTERCOM Ext.S03 Hookflash Code INTERCOM # 04 LCD MessagingINTERCOMS02, 0–9, SPEAKERINTERCOM # 02 Line Group 1 Line Group 2 Line Group 3 Line Group 4INTERCOM 9 INTERCOM 81 INTERCOM 82 INTERCOM 83 Line Group QueueINTERCOM(grp. code) S8INTERCOM # 8 Message Waiting INTERCOMS3 Ext.INTERCOM # 3 Ext. A GCA70–244 Quick Reference Guide Quick Reference – 1
Feature To Turn On To Turn Off Night Answer INTERCOM 80 Paging Zone 1 Paging Zone 2 Paging Zone 3 Paging All-Call Paging Meet-Me Paging External PagingINTERCOM 84 INTERCOM 85 INTERCOM 86 INTERCOM 87 INTERCOM 88 INTERCOM 89 Personal Ringing Tones INTERCOMSS4+1 (tone 1) INTERCOM SS4+2 (tone 2) INTERCOM SS4+3 (tone 3) INTERCOM SS4+4 (tone 4) INTERCOM SS4+5 (tone 5) INTERCOM SS4+6 (tone 6) Response MessagingProgrammable Button Service Observe INTERCOM # 03 SOHVA Originate Programmable Button Station to Station MessagingINTERCOM Ext.S7 INTERCOM # 7 System Speed DialingS01–99 Tracker Pager INTERCOMS06 INTERCOM # 06 Tracker Pager—Send Tracker PageINTERCOM # 01 Toll Restriction OverrideINTERCOMSS6 Voice Announce BlockProgrammed Button or INTERCOMS2INTERCOM # 2 Volume Save INTERCOMSS5 Quick Reference Guide GCA70–244 2 – Quick Reference