Comdial Dsu II Non-LCD Telephone Reference Manual

							Conferencing Calls
6.1 Making Supervised Conference Calls
You can make conference calls that involve up to five parties, including
you as the originating station, in any combination of outside lines and
inside stations. For example, to make a 5-party conference call, you
can conference three outside lines and two inside stations or four
outside lines and one inside station or five inside stations - the
combinations are up to you.
•To set up a conference call that includes either outside lines and
inside stations, or just inside stations,
1. Make first call.
2. PressTRANSFER/CONFERENCE(call is placed on hold
automatically).
3. Make next call.
4. PressTRANSFER/CONFERENCEto establish conference.
5. Repeatsteps2-4toadduptotwomoreparties.
NOTE: When setting up a conference call with outside lines and
inside stations, you must call the outside lines first.
•To continue conversation with last conferee after three outside
lines have dropped out of conference,
1. Press the line button of the remaining party.
•To drop outside lines from the conference,
1. PressHOLDto put all lines on hold before the caller hangs up.
Not doing this will result in a tone sounding in the handset
receiver, interrupting the remaining conferees.
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							•To retrieve lines from hold and bring them back into the
conference,
1. Repeat previous steps 1 - 5, pressing active conference line
buttons each time.
NOTE: If all the conference circuits are busy, you will not be able to
add a party to the conference.
6.2 Making Unsupervised Conference Calls
Dropping out of a conference call and leaving two outside lines in the
conference is known as an unsupervised conference call.
You can drop out of a conference only when you are involved in a
three-party conference call.
•To drop out of a conference call,
1. Dial#and hang up (lights next to conferenced lines remain
lighted).
•To rejoin conference from your telephone,
1. Press one of the lighted line buttons.
NOTE: Conference volume levels are dependent upon the
quality of the external lines.
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							Using The Other
Telephone Features
7.1 Account Code Entry
If you need to enter an account code for the SMDA report while calling
a number, you can do so using this feature. Code entry is either
voluntary or forced. If the codes are forced, you must enter the account
code to place a call; if the codes are voluntary, the call will still go
through if you do not enter a code. (Pre-programmed emergency
numbers will automatically go through even with forced account codes.)
•To enter account code on an incoming call,
1. Answer the call.
2. PressINTERCOMS04(call is automatically placed on hold).
3. Dial account code.
4. Continue talking.
•To enter account code on an outgoing call,
1. Select line.
2. PressINTERCOMS04.
3. Dial account code and listen for dial tone.
4. Dial number you are calling.
NOTE: If you hear an error tone after step 3, check the account code
for validity.
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							Your telephone may be equipped with anACCOUNT CODEbutton
by the installer. If so, account code entry is as follows:
•To enter account code on an incoming call,
1. Answer call.
2. PressACCOUNT CODEbutton (LED will flutter).
3. Dial account code anytime during the call (LED will turn off).
NOTE: If LED continues to flutter after you enter an account code,
check the account code for validity and re-enter to correct code.
•To enter account code on an outgoing call,
1. Select line.
2. PressACCOUNT CODEbutton (LED will flutter).
3. Dial account code (LED will turn off).
4. Dial number you are calling.
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							7.2 Automatic Set Relocation
If your system is equipped with this feature, you can move your
telephone to another location and either keep the old programming
(intercom number, name, button mapping, etc.) or reprogram at the new
location.
•If you want automatic relocation to take place,
1. Do nothing and wait for the light to turn off on its own,
—OR—
press theHOLDbutton to immediately accept the relocation.
•If you do not want the automatic relocation to take place,
1. Press the#button while the message waiting light is flashing.
7.3 Background Music
If supplied by your main system, music can be set to play through your
telephone speaker.
•To turn music ON,
1. PressINTERCOMS1(speaker light will turn on).
2. Adjust loudness of music with speaker volume control.
•To turn music OFF,
1. PressINTERCOM # 1(speaker light will turn off).
NOTE: Background music automatically turns off during calls and
returns after a call is completed.
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							7.4 Call Forwarding
You can forward your calls to ring at another station.
•To forward intercom and prime line calls to another telephone,
1. PressINTERCOMS05.
2. Dial extension number of telephone to which calls are to be
forwarded.
3. Hang up.
•To cancel intercom and prime line call forwarding,
1. PressINTERCOM # 0 5andhangup.
•To forward all calls to another telephone,
1. PressINTERCOMS5.
2. Dial extension number of telephone to which calls are to be
forwarded.
3. Hang up.
•To cancel all call forwarding:
1. PressINTERCOM # 5and hang up.
NOTE: To remind you that your calls are being forwarded, your
station will ring with a short ring burst each time an intercom
call is forwarded
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							7.5 Activating The Call Forward
Outside System (CFOS) Feature
The Call Forward Outside System (CFOS) feature gives DSU II station
users the ability to forward line calls to a remote location outside the
system. CFOS remains in effect in the event of a loss of power or a
system reset.
·To activate the CFOS feature,
1. PressINTERCOMS07.
2. Press the speed dial button programmed with the target number,
—OR—
Press a line button,
—OR—
Dial0for the Prime line or last used line,
—OR—
Dial1–4Line Group number.
3. Dial desired digits0–9(max 16 digits)
4. PressHOLDfor Pause or pressTA Pfor Flash.
5. PressSPEAKERto end.
·To deactivate the CFOS feature,
1. PressINTERCOM # 07.
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							7.6 Executive Override
If your telephone has this feature, you can break into a conversation at
another station.
•When you make an intercom call and hear a busy signal:
1. DialS03(several short tone bursts will be heard by all parties).
2. Join in-progress call.
7.7 Service Observing
For training purposes, this feature allows you, undetected, to monitor a
conversation at another station. You can use this feature on-hook or
off-hook.
•To monitor an in-progress call,
1. PressINTERCOM # 0 3.
2. Dial extension number of station you are going to
monitor.
3. Listen to conversation.
4. PressSPEAKERto end.
•To initiate a SOHVA call to a station you are actively monitoring,
1. Press pre-programmedSOHVAbutton while actively monitoring.
2. Make announcement (distant party will not hear the
announcement; party receiving your SOHVA can press MUTE
button to respond to your call).
NOTE: The Voice Announce Block feature, if enabled at the station
you are monitoring, will not block a SOHVA from your station.
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							7.8 Departmental Station Operation
If your station is within a departmental group of stations, you can place
your station in either anoff-dutyor awrap-upmode.
Off-duty mode is used when you leave your station for lunch or for an
extended time period.
•To place station in off-duty mode,
1. PressDo-Not-Disturb (DND)button. Calls will ring at another
departmental station.
•To return to on-duty mode,
1. PressDNDagain.
2. Wrap-up mode is used when you need time after a call to complete
related paperwork, but you remain at your station.
•To place station in wrap-up mode,
1. PressHOLD.
2. Press theDNDbutton. Calls will ring at another departmental
station.
•To return to on-duty mode,
1. PressHOLD.
2. PressDND.
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							7.9 Do Not Disturb
This feature keeps calls from ringing at your station and makes your
station appear to be busy to intercom calls.
If your telephone has this feature, press the button arranged by class of
service programming for this purpose. The light associated with this
feature will turn on when you are using “Do Not Disturb.”
•To cancel this feature,
1. Press theDNDbutton again.
NOTE: Generally, this feature cannot be overridden by the caller; the
caller will hear two quick tone bursts every three seconds.
Some stations, however, have the ability to override “Do Not
Disturb.”
•If your station has the ability to override a DND condition at
another station, you can do so as follows:
1. Make intercom call and hear busy signal.
2. DialS03. The intercom call rings at the DND station.
7.10 Group Listening
You can turn on your telephone speaker while you have the handset
lifted so that others may hear the distant party’s voice. His or her voice
will sound out over the speaker as well as through the handset, but only
the handset microphone is active.
•To activate the group listening feature,
1. While active on a call and using the handset, press and hold the
SPEAKERbutton for 2 seconds,
—OR—
press preprogrammed group listen button.
•To cancel group listening,
1. Press and releaseSPEAKERto end,
—OR—
press preprogrammed group listen button.
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