Comdial Dsu II Non-LCD Telephone Reference Manual

							9.6 Response Message Programming
This program lets you set up a button to be used for making a
non-verbal response to a SOHVA or an intercom call. The response
appears in the display of the calling station.
·To assign a button for non-verbal response:
1. PressINTERCOMSS1.
2. Press the programmable button you want to use for
message access.
3. Dial5.
4. Dial a message number (0through9).
NOTE: The preprogrammed messages are created by the
attendant.
5. PressSPEAKERto end.
9.7 Automatic Redial Programming
·To program a button on your telephone for redialing calls you make
that are either busy or do not answer,
1. PressINTERCOMSS1.
2. Press programmable button.
3. Press#.
4. PressSPEAKERto end.
When you push this programmed button after having made a call that is
busy or doesn’t answer, the system will automatically dial the number
every minute for 10 minutes and ring the number for approximately 30
seconds. To cancel auto-redial, simply lift and replace the handset.
NOTE: When the party you are calling in the automatic redial mode
answers, you must lift the handset to end the automatic redial
mode and establish the conversation. At anytime thereafter,
you may revert to the speakerphone mode, if your telephone is
so equipped.
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							9.8 Assist Button Programming
With this feature you can program an “assist” button on your telephone
that will let you send a message to an LCD speakerphone. By pushing
this button you can let a party at another station know, with a tone and a
station message display, that you need assistance with a call.
Then, after receiving the tone and the display message, that person can
join the call or monitor it through executive override or service
observing.
·To program an assist button,
1. PressINTERCOMSS1.
2. Press programmable button you want as assist button.
3. Dial 7.
4. DialSto choose system-provided message. (System message =
“ASSIST” plus name or extension number of station sending
message. Name or extension is automatically added by system.)
—OR—
Dial0-9to choose preprogrammed message (see attendant for
list of messages).
5. If one particular station must always receive message, dial exten-
sion number of that station; otherwise, pressSPEAKERto end.
9.9 Transfer Button Programming
This program lets you set up a button to be used for transferring calls to
voice mail.
·To assign a “transfer to voice mail” button:
1. PressINTERCOMSS1.
2. Press the programmable button you want to use.
3. Dial6.
4. Dial extension number.
5. PressSPEAKERto end.
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							9.10 Subdued Off-Hook Voice Announce
(SOHVA) Button Programming
You can program a button at your station that may be pressed to enable
the delivery of a SOHVA call. With this SOHVA enable button you can
decide, after hearing a busy signal, whether the called party should be
interrupted in a SOHVA manner. If so, you can press the button and
complete the SOHVA call.
·To program a SOHVA button,
1. PressINTERCOMSS1.
2. Press desired programmable button.
3. Dial8.
4. PressSPEAKERto end programming.
9.11 Group Listening Button Programming
Group listening allows others to listen to a conversation over your
telephone speaker while allowing the distant party to hear only that
conversation that is sent through the handset speaker.
·To program a group listening button,
1. PressINTERCOMSS1.
2. Press programmable button.
3. Dial98.
4. PressSPEAKERto end.
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							Operating Your Telephone
With A DSS/BLF Console
10.1 Operating Your Telephone
With A DSS/BLF Console
The IB24X, IB48X, and IB64X consoles have additional buttons and
status lights that extend the memory button capability of your
telephone. You can program the buttons for automatic dialing (speed
dial) or direct station selection (DSS) with busy lamp field (BLF) using
instructions provided in chapter 9,Programming Your Telephone.
When the installer assigns a DSS/BLF console to a station port, the
system recognizes it as such and automatically assigns DSS buttons.
10
ib64x
IB64X DSS/BLF Console
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							10.1.1 Accessing The Button Levels
The IB24X and IB48X DSS/BLF consoles have four levels of buttons,
quadrupling the consoles’ button capacity. The four buttons at the
bottom of each console allow you to select which button level is
currently active. To change button levels, press one of the buttons at the
bottom of the console. The leftmost button activates level 1, the next
button activates level 2, etc. A light beside the appropriate button lights
to indicate which level is currently active. You can use one level on the
IB48X and two levels on the IB24X.
ib48x
Level access buttons
IB48X DSS/BLF Console
ib24x
Level access buttons
IB24X DSS/BLF Console
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							Troubleshooting
Your Telephone
Should yourImpacttelephone fail to operate properly, or if you do not
understand why it is operating in a certain manner, review the following
list of symptoms and causes for help.
SYMPTOM POSSIBLE CAUSE
INTERCOM light is
flashing.Your messaging is set. Dial
INTERCOM,then#02andhangup.
HOLD or MESSAGE light
is flashing.Another telephone has activated your
message waiting light.
PressINTERCOMand then press
HOLDorMESSAGEto retrieve
message. This action will call the party
who activated light. Once you have
received message, party who activated
light (while still talking to you) must
pressINTERCOMtoturnoffthelight.
MUTE light is on. MUTE is activated.
To cancel, press MUTE.
SPEAKER light on steady. Background music feature activated even
though you may not have background
music provided. Dial INTERCOM then
#1andhanguptocancel.
Error Tone
(three steady tones)May occur when incorrect buttons are
pressed during autodial or speed dial
programming. For example, if a button
has a line assigned to it, it is not available
as a programmable button and an error
tone sounds if it is pressed during
programming.
You can not receive a voice
announce call.Voice announce block has been activated.
To cancel (if desired), dialINTERCOM
then#2.
NOTE: You can perform a self-test on your telephone by pressing and
holding the 1 button on the dialpad while connecting the line
cord.
11
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							Glossary
A
All-call paging:Paging through the intercoms of all stations in the
system.
Assist button:A button that you can program that will let you send a
message requesting assistance to the LCD of another telephone.
Automatic callback:System will ring a calling telephone when a busy
called telephone becomes idle.
Automatic dialing (or Autodialing):Using programmable buttons to
store numbers for one- or two-button dialing.
Automatic redialing:Turning on a program that automatically redials
the last number dialed once a minute for 10 minutes.
C
Call forward:Designating another telephone to receive intercom calls
normally directed to the user’s telephone.
Call park:Placing an active call at a particular telephone in system hold
(park orbit) and retrieving it by any telephone.
Call pickup:Answering a call at one telephone when it is ringing at
another telephone.
Call transfer:Transferring a call from one station to another. The
transfer can be screened, i.e., you find out who is calling and announce
them to the party being called; or unscreened, i.e., you transfer the call
without identifying the calling party to the called party.
Central message desk:A station that has been assigned to control
message waiting lights and deliver messages to other stations in the
system.
Class of Service programming:Customized programming of your
system by the installer that establishes the basic operating parameters of
the system and individual stations.
D
Data Interface Unit (DIU):This optional unit provides connections for
your standard multiline digital telephone and and Industry Standard
Telephone (IST) device such as a FAX machine or answering machine.
GCA70–244 Glossary
Speakerphone Reference Manual G–1 
						

							Departmental station operation:The operation of stations that are
organized into departments.
Direct Inward Station Dialing (DISD):This feature allows an outside
party to call an intercom station directly without an attendant’s assistance.
Direct Station Selection/Busy Lamp Field (DSS/BLF):Using one
button to place intercom calls; the button is sometimes referred to as a
DSS button. Busy lamp field or BLF is a term for a light that identifies
current call status of DSS station.
Do not disturb:A mode that disables incoming call ringing and
intercom calling.
Dual Tone Multiple Frequency (DTMF):The tones made by your
telephone when you dial.
Dynamic line button:System temporarily assigns a normally
unassigned line to an idle line button for certain call handling operations.
E
Exclusive hold:Only the telephone placing the call on hold can retrieve
it.
Executive override:Breaking into a conversation at a busy called
telephone. This intrusion is announced by several quick tone bursts over
the conversation.
H
Handsfree answer inhibit: A telephone can be set to block voice calls
sent to it over the speaker.
Hookflash:Action that occurs when the TAP button is pressed. Needed
for activating host system features.
Hookswitch:The switch on a telephone which, when depressed
manually or by the handset, disconnects a call.
K
Keypad:Buttons 0 through 9,Sand # used for dialing.
L
Last number redialing:Automatically dialing the last number dialed.
Glossary GCA70–244
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