Comdial Dsu II Non-LCD Telephone Reference Manual

							2.5 Responding To A Subdued
Off-Hook Voice Announcement
Your telephone can be set up for Subdued Off-Hook Voice Announce
(SOHVA).
This feature allows an intercom caller to break into your outside call
with an announcement through your handset receiver.
A Subdued Off-Hook Voice Announce consists of several short tone
bursts and then an announcement in the handset receiver. The distant
party cannot hear the announcement.
•You can respond to SOHVA in one of two ways:
—Verbally:Press and holdMUTEbutton down and reply by
speaking into handset (distant party cannot hear response). To
return to distant party after your reply is complete, release the
MUTEbutton. (Since the 8112N does not have a MUTE button,
this feature is not available on that telephone. If you have an
8112N telephone, you must use the procedure described below to
respond to a SOHVA.)
—Non-verbally:If the announcing station has an LCD
speakerphone, pressing a preprogrammed message response
button causes a message to appear in their display and disconnects
the announcing station. (If the telephone to which you attempt to
send a non-verbal message is not an LCD telephone, no message
is sent and that station is immediately disconnected from the call.)
2.6 Using Station Monitoring
If your station is set up for station monitoring, when a BLF light
flashes (indicating station ringing), you can pick up the call by pressing
the DSS button.
However, after you answer the call and either put it onHOLDor begin
to transfer it, the DSS light will go out.
1. PressTA Pif you have to retrieve the call from hold.
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							Making Calls
3.1 Making Calls
The 8212N and 8112N telephones require that you lift the handset
before performing any operations with the telephone. When using the
8212S, 8112S, and 8124S, however, you may do one of three things in
order to use the telephone: lift the handset, press theINTERCOM
button, or press a line button.
3.2 Manually Dialing Outside Calls
•To dial an outside call manually,
1. Press button to select line.
2. Listen for dial tone.
3. Dial number.
4. Lift handset to talk when party answers.
NOTE: Selecting a line is not necessary if a prime line has been
assigned to your telephone; simply lift handset and listen for
dial tone before making call.
3
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							3.3 Using Line Groups
Some systems have telephone lines arranged into line groups that are
made available at the telephone instead of individual lines. Your
system administrator can tell you how your system is arranged. When
line groups are available, you may access them for outside calling
instead of pressing a line button to select a line for use.
•If your system has line groups,
1. PressINTERCOM.
2. Dial line group access code:
9 = line group 1
81 = line group 2
82 = line group 3
83 = line group 4
3. Listen for dial tone.
4. Dial number.
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							3.4 Waiting For A Line (Queuing)
If all the lines in the group are busy, you can place your station in a
queue to await an idle line.
•To queue for an idle line group:
1. PressINTERCOM.
2. Dial the line group access code(9,81,82,83).
3. Hear busy tone.
4. DialS8and hang up.
When line group is free, your telephone will sound five short ring
bursts:
1. Lift handset, hear dial tone, and place call.
•To cancel queuing,
1. PressINTERCOM.
2. Dial#8and hang up.
•To queue for a line that appears on your telephone,
1. PressHOLD.
2. Press line button.
3. Hear short ring through speaker.
When line is free, your telephone will sound five short ring bursts
telling you that you can use your line.
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							3.5 Making Intercom Calls
You can dial intercom calls manually (using the keypad) or
automatically (using a pre-programmed DSS button). You may make
an intercom call that causes your voice to sound out at the called
station, or you may make a call that causes the called telephone to ring.
Keep in mind that a called party can set a voice-announce block
condition at his or her telephone to prevent all voice-announce calls (in
which case the telephone would always ring).
(The following instructions assume a tone-first default setting. Any
user can change a call to voice signaling for a particular call simply by
pressing the INTERCOM button again after dialing the intercom
number or, as with automatic dialing, by pressing the DSS button
again.)
•To tone call manually,
1. PressINTERCOM.
2. Dial extension number (called telephone will ring).
•To tone call automatically,
1. Press DSS button (called telephone will ring).
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							(The following instructions assume a voice-first default setting. Any
user can change a call to tone signaling for a particular call simply by
pressing the INTERCOM button again after dialing the intercom
number or, as with automatic dialing, by pressing the DSS button
again.)
•To voice call manually,
1. Lift handset.
2. PressINTERCOM.
3. Dial extension number.
4. Speak your announcement.
•To voice call automatically,
1. Lift handset
2. Press DSS button.
3. Speak your announcement.
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							3.6 Using Subdued Off-Hook
Voice Announce (SOHVA)
•To make a voice announcement to another station that is
off-hook and busy on a call,
1. Make intercom call.
2. Hear several quick tone bursts for a SOHVA.
3. Make announcement (if you hear a busy tone, this means the
station is on the speakerphone or has enabled the Voice Announce
Block feature and you cannot make an announcement; the person
you are calling will, however, hear a ring from his telephone).
4. Wait on line for reply.
You can program a SOHVA button on your telephone. It will allow you
to decide whether to deliver a SOHVA message or hang up when you
hear an intercom busy tone.
•Make a SOHVA call using the SOHVA button as follows:
1. Make intercom call and hear busy tone.
2. Decide whether to interrupt or not.
3. PressSOHVAbutton and hear several quick ring bursts.
4. Make announcement (if you continue to hear a busy tone, this
means the station is on the speakerphone or has Voice Announce
Block enabled and you cannot make an announcement; the person
you are calling will, however, hear a ring from his telephone).
5. Wait on line for reply.
NOTE: The caller cannot control how the announcement is received.
This depends upon the equipment used and class-of-service
programming.
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							3.7 Automatic Callback
If the intercom station you have called is busy, is in the Do Not Disturb
mode, or rings with no answer, you can have the system ring your
telephone when the called station becomes idle (if it was busy) or when
the station becomes active (if it was in Do Not Disturb mode or rang
with no answer before).
•To initiate an automatic callback,
1. DialS6when you hear a busy signal or DND tone, or receive no
answer.
2. Hang up.
NOTE: If you make a voice announce call and receive no answer at
the called station, press INTERCOM before dialingS6in
order to set an automatic callback condition at that station.
Your telephone will ring with five short ring bursts when the tele-
phone you called becomes idle or active. After you lift the handset,
the telephone you called will ring. If you don’t lift the handset, the
callback is canceled.
•To cancel automatic callback before it rings,
1. PressINTERCOM # 6.
2. Hang up.
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							3.8 Call Waiting
You can send a call waiting tone to a busy station and wait for an
answer.
•To activate call waiting,
1. Make intercom call and hear busy signal.
2. DialS01(called party will hear tone).
3. Remain on line, waiting for called party to respond.
•To cancel call waiting,
1. Hang up handset.
•To answer call waiting if you receive a call waiting tone while on a
call,
1. Hear short tone burst in receiver.
2. Either place call on hold or complete present call and hang up
(waiting call will begin ringing).
3. Lift handset to answer.
3.9 Automatic Dialing (Autodial)
Automatic Dialing is one- or two-button dialing using programmable
buttons other than keypad buttons.
•To automatically dial numbers,
1. Press button programmed for desired number.
•If button is programmed on second level (under DSS button),
1. PressSHIFTandthenpressDSSbutton.
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