Comdial Dsu II Non-LCD Telephone Reference Manual

							Sending And Receiving
Non-Verbal Messages
8.1 Lighting The Message-Waiting Light
If the system installer designates your speakerphone as acentral
message deskor programs it to have message-wait originate ability, you
can turn on the message-waiting light of any other telephone. This light
lets that telephone user know that you have a message for him or her.
The message waiting light is located in different places on the various
model telephones. On the 8124S and 8112S telephones, the message
waiting light is located above theHOLDbutton. On the 8112N
telephone, the message waiting light is located above the dial pad. The
8212S and 8212N telephones have a dedicated message waiting button
and light, labeledMESSAGE.Formoreinformationonbutton
locations, see pages 1–6 and 1–7.
If your telephone receives a message and has a Direct Station Select
(DSS) button that is programmed to call the station that left the
message, the light next to that station’s DSS button on your telephone
will flash.
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							•To receive a message at an alerted station,
1. Observe flashing HOLD or MESSAGE light.
2. PressINTERCOM,thenHOLD;orMESSAGE(connection to
station that left message is automatic).
•To turn on the message waiting light at another station,
1. PressINTERCOMS3,orMESSAGE.
2. Dial extension number of station to be alerted (the message
waiting light of called station will flash).
•To turn off the message waiting light at another station,
1. PressINTERCOM # 3,orMESSAGE.
2. Dial extension number of station that was alerted (the message
waiting light of called station will turn off).
•To turn off the message waiting light during message-delivering
conversation,
1. PressINTERCOM.
NOTE: Any station, if programmed with “Message Wait Originate,”
can have this messaging capability.
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							8.2 Sending Messages To LCD Speakerphones
You can set system-supplied messages at your station to be received
and displayed by a calling LCD speakerphone. These messages give the
caller information on your telephone status. Get a list of the available
messages from the attendant and write them on the blank chart on the
next page.
•To turn on message,
1. PressINTERCOMS02.
2. Dial the desired code number from your message list. The default
messages of “Back At” and “Call” may be used:
For default message 1which is “Back At,” dial time in
twelve-hour format using the#as a colon.
For default message 2which is “Call,” dial telephone number of
where you will be.
3. PressSPEAKER(intercom light flashes steadily).
•To turn off message and your intercom light,
1. PressINTERCOM # 0 2.
LCD MESSAGE LIST
(Write the attendant supplied messages here.)
Dial Code Message
0
1 Back at (default message 1)
2 Call (default message 2)
3
4
5
6
7
8
9
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							8.3 Sending Response Messages
When you receive a Subdued Off-Hook Voice Announce or an intercom
call, this feature lets you send a message back to the calling station’s
LCD.
The response messages are preprogrammed and stored at individual
stations. You may send them by pressing a programmable button
designated for sending response messages. Get a list of the messages
from the attendant.
NOTE: When you send a response message, the calling party will be
disconnected.
8.4 Station-To-Station Messaging
When a station-to-station call is made and no one answers, the caller
may leave a message by activating the BLF light at the called station if
the calling station is stored as a DSS/BLF at the called station.
•To turn on message light,
1. Make intercom call.
2. When there is ringing with no answer, dialS7(BLFlightatcalled
station flutters).
•To turn off message light,
1. PressINTERCOM # 7.
2. Dial extension number of station to turn off light.
•To answer messaging,
1. PressDSSassociated with lighted BLF light.
If the calling station is not stored as a DSS at the called station, then the
call will transfer to the central message desk, if programmed. Then the
central message desk (usually the attendant’s station) can light the
message waiting light of the originally called station.
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							8.5 Assist Button Messaging
By using a programmed assist button on your telephone, you can send a
message to your supervisor, asking for assistance.
•To send a message for assistance,
1. Press preprogrammedASSISTbutton.
•If you have not programmed the extension number of the station
you need help from,
1. Press the DSS button that is assigned to that station after
pressing the ASSIST button.
If assisting station is idle, ring burst sounds.
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							Programming
Your Telephone
9.1 Autodial Programming
·Autodial is a feature that lets you
— dial lengthy numbers using one or two buttons,
— store frequently used feature codes.
·Autodial can be stored
— at a blank programmable button, or
— on a secondary level under a DSS button.
·Before you begin programming, write down the following:
— the line(s) you will use to dial the number,
— the number or feature code you are storing.
As you program numbers, fill in the identification strips on your
telephone.
Because the programming steps foroutside numbers, intercom
numbersandfeature codesvary slightly, they appear here as separate
steps.
NOTE:The Federal Communications Commission (FCC) requires that
when programming emergency numbers and making test calls
to emergency numbers you do the following:
(1) Remain on the line and briefly explain to the dispatcher the
reason for the call;
(2) always make such a test call during the off-peak hours,
such as early morning or late evening.
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							9.2 Programming Outside Numbers
·To Program Outside Numbers
1. PressINTERCOMSS1.
2. Press programmable button you want for storage.
3. Press a line button to dial out on or pressINTERCOM,
—OR—
if your system provides line groups, dial1,2,3,or4,ordial0to
have the system automatically choose a line for you.
4. Dial the numbers to be stored (you can enter up to 16 digits; all
digits on the keypad are valid).
You may need a pause between numbers to compensate for differences
in response time between your system and the host system.
·To insert a pause,
1. Press theHOLDbutton to insert a pause of approximately one
second, then continue dialing.
·If your system is behind a host system that needs a hookflash to access
a feature,
1. Press theTA Pbutton, then continue dialing.
·To store another number,
1. Press theTRANSFER/CONFERENCEbutton and repeat pre-
vious steps (beginning with selecting the button you want for
storage).
2. PressSPEAKERto end.
You can store an autodial number under a DSS button. Just repeat
steps in theProgramming Outside Numberssection, using a DSS
button as the programmable button mentioned in the second step.
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							9.3 Programming Intercom
Numbers (DSS/BLF)
·To store an individual intercom number,
1. PressINTERCOMSS3.
2. Press the DSS button you want to use for storage.
3. Dial the intercom number to be stored.
·To store another number,
1. Repeat above steps, beginning with DSS button selection.
2. PressSPEAKERto end.
9.4 Programming Feature Codes
For convenience and quick access, you might want to store feature codes.
Some examples of these are:
— Call Forwarding (on and off)
— Call Pickup
·To program feature codes,
1. PressINTERCOMSS1.
2. Press programmable button you are using for storage.
3. Enter the codes for the feature.
Example: For Call Forwarding to a specific extension, press
INTERCOMS05and extension of the telephone you
want calls forwarded to.
·To store another code,
1. Press theTRANSFER/CONFERENCEbutton and repeat
above steps, beginning with selecting the programmable button
you wish to use for storage.
2. PressSPEAKERto end.
NOTE: See Quick Reference Guide in back of this guide for complete
feature code listing.
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							9.5 Station Speed Dial Programming
Using the keypad digits, you may store frequently used telephone
numbers that only you will access. Before you begin, make a list of the
following:
— The storage location you are using (0through9on the keypad).
— The line over which the call will be placed.
— The telephone numbers or feature codes you are storing.
If you have a 8112S or 8124S speakerphone, use the directory under
the handset to store the list.
·To program station speed dial numbers,
1. PressINTERCOMSS2.
2. Press a keypad button (0through9) that you are using for stor-
age.
·Choose the line to be used:
—0= last line used or prime line (if assigned) line key
—INTERCOM= intercom
—1through4= line groups
1. Dial the number to be stored, up to 16 digits (if you need
a pause between numbers, press theHOLDbutton).
2. PressTRANSFER/CONFERENCEto continue entering num-
bers.
3. PressSPEAKERto end.
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