Cisco Touch 8 User Guide

11
About Placing Calls
Tap Dial, as outlined, 
to invoke the numerical 
dialpad.Type the IP address.
Tap and hold 
* to type 
the point sign used in IP- addresses.
When you are 
ready to place the 
call, tap the green 
Call button.
Place Call Using an IP Address
You may call someone who is not 
listed in your list of contacts by 
keying in their name, address or 
number using the virtual keyboard of 
the Touch pad.
Anyone you have previously called  will appear in the Recents list (until 
you clear that...

12
Tap Dial, as outlined, 
to invoke the numerical 
dialpad.
Place Call Using NumberAbout Placing Calls
You may call someone who is not listed in your list of contacts by 
keying in their name, address or 
number using the virtual keyboard of 
the Touch pad.
Anyone you have previously called  will appear in the Recents list (until 
you clear that list) and you may then  transfer any of them to your list of 
Favorites. This is described in the  section Contacts.
Calling extensions. Sometimes 
you may be...

13
Receive Call
• If someone calls you, you may 
accept, decline or ignore the call. 
• If you decline the call, busy 
information will be sent to the 
calling party.
• If you ignore the call, the calling 
party will perceive this as if you 
were absent (you did not pick up  the call. 
• You may want to set your system  to respond automatically to an incoming call ( Auto Answer). This 
is described in “Administrator 
Settings—Call Details” on page  67 . Observe that your video 
support team may have...

14
Receive Call While in Another Call
 Add: If your system is equipped with 
the MultiSite option 
you may merge the 
incoming call with the  existing.  
For systems without  MultiSite installed, 
the incoming call may  still be merged, but 
as an audio-only call  (not shown). Decline the incoming call 
and carry on as you have  been doing.
Accept the incoming call, 
while ending the current call  or group of calls.
Accept the incoming 
call, while holding the 
current call or group of 
calls. The...

15
Transfer
Basically, you have two options when 
transferring calls; viz. unattended 
and consultative transfer.
The scenario described on this page  is the unattended transfer, where 
you transfer the call to someone  else without consulting that person before the transfer is carried out.
If you consult the person first, you 
will transfer after having used the  swap feature—see the next page for 
more on this.
About Transfer
Place the call in 
the usual way.
In a call tap 
Transfer, as 
outlined....

16
This feature allows you to be in a call with two parties, but one at a time only.
You may swap whom you are in call  with, and you may connect the two together, while you leave the call. 
About Consult and Transfer
Locate 
whom to 
call in the 
usual way. 
Assume that 
you are in a 
call. Tap Hold, 
as outlined. Tap + Place New Call, as 
outlined, or tap Resume to go back to the one you were in  call with (to undo your action).
Place the call in the  usual way.
You are now in the new 
call while the...

17
Disconnect Yourself From Call
End Call
To disconnect yourself from a call, tap End, as 
outlined.
Tapping End in a call will disconnect 
yourself from a call. In a call with two parties only, this will then terminate 
the call. 
In a conference call with multiple 
participants tapping End will 
terminate your participation only if 
you are a regular participant.
However, if you are the host of such 
a conference, i.e. the one who  initiated it, tapping End will cause 
the entire conference to...

18Mute Call
A few words on microphone behavior and privacy
The Mute button has an LED indicating whether the microphone 
is transmitting or muted. 
The microphone will transmit only when the green LED is illuminated! 
D1458221 User Guide Cisco TelePresence
Profile Series, Codec C-series, Quick Set C20 
SX20 Quick Set, MX200, MX300
Produced: December 2014 for TC7.3
All contents 

19Hold
Put Call on Hold and Resume a Call on Hold
Assume that 
you are in a 
call. Tap Hold, 
as outlined.Tap Resume to 
go back to the 
one you were in call with (to undo 
your action).
Putting someone on hold is typically 
something you do as an initial step 
when transferring someone to  another person, but it may also be used when you need to consult a 
person or as an alternative to muting 
also including stopping the video 
transmission.
About Putting on Hold 
D1458221 User Guide Cisco...

20Call Rate
Change Call Rate
Change the call rate by moving the slider, 
as outlined.This can be done 
before you call 
someone only.
Tap More  
(
) to gain 
access to the options, as 
outlined. Tap Call Rate, 
as outlined.
Call rate is the term used to express 
the amount of bandwidth allocated 
to the call and is measured in kbps 
(kilobits per second). 
The higher the call rate is, the  better the quality will be, but on 
the expense of higher bandwidth 
consumption.
The system comes with a default...