Canon printer PIXMA MG2920 User Manual
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Checking the Ink Status with the Ink Lamps on the Operation Panel Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide. • When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs In the copy standby mode, you can check the ink status with the Color Ink lamp and Black Ink lamp. * All the lamps on the operation panel are shown lit in the figure below for explanatory purposes. (A) Alarm lamp (B) Black Ink lamp (C) Color Ink lamp Color Ink lamp or Black Ink lamp lights The ink is running low. Prepare a new ink cartridge. Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes An error has occurred. If an Error Occurs * For some types of errors, the Alarm lamp may not flash. Note • You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer 131
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 132
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 133
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status with the Ink Lamps on the Operation Panel Check if the FINE cartridge is installed correctly. Replacing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed. • If the Alarm lamp lights or flashes, see If an Error Occurs . • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern. From the machine Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Step2 Examine the nozzle check pattern . If there are missing lines or horizontal white streaks in the pattern: Step3 Clean the print head. From the machine Cleaning the Print Head From the computer 134
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved: Step5 Replace the FINE cartridge. Replace a FINE cartridge Note • If the problem is still not resolved after replacing the FINE cartridge, contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the machine Aligning the Print Head From the computer Aligning the Print Head Position Automatically from Your Computer 135
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray. 3. Pull out the paper output tray and the output tray extension. 4. Hold down the Stop button until the Alarm lamp flashes once, then release it immediately. The nozzle check pattern will be printed. Do not perform any other operations until the machine completes the printing of the nozzle check pattern. 5. Examine the nozzle check pattern . 136
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required. (D) Good (E) Bad (lines are missing) If there are horizontal white streaks in the pattern (B): Cleaning the print head is required. (F) Good (G) Bad (horizontal white streaks are present) Note • The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern. 137
Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.1. Make sure that the power is turned on. 2. Hold down the Stop button until the Alarm lamp flashes twice, then release it immediately. The machine starts cleaning the print head. The cleaning will be complete when the ON lamp lights after flashing. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 30 seconds. 3. Check the print head condition. To check the print head condition, print the nozzle check pattern . Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply. 138
Cleaning the Print Head DeeplyIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.1. Make sure that the power is turned on. 2. Hold down the Stop button until the Alarm lamp flashes three times, then release it immediately. The machine starts cleaning the print head deeply. The cleaning will be complete when the ON lamp lights after flashing. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 1 minute. 3. Check the print head condition. To check the print head condition, print the nozzle check pattern . If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, replace the FINE cartridge with a new one. If the problem is still not resolved after replacing the FINE cartridge, contact the service center. 139
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray. 3. Pull out the paper output tray and the output tray extension. 4. Hold down the Stop button until the Alarm lamp flashes four times, then release it immediately. The print head alignment sheet will be printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. 140