Canon printer Color imageCLASS MF8080Cw User Manual

							8-9
Maintenance
 W\bRNING
Do not dispose of a used toner cartridge in an open 
fla\fe.
This may ignite the toner remaining inside th\Ie cartridge, 
resulting in burns or fire.
 C\bUTION
Precautions if you get toner on your hands or 
clothing
If toner gets on your hands or clothi\Ing, wash them 
immediately with cold water.
Washing with warm water sets the toner, making it 
im\bossible to remove the toner stains
Be careful not to scatter the toner.
Do not \bull out the se\Ialing ta\be forcefully or sto\b \bulling 
the ta\be halfway, as this may cause toner to s\bill out.
If toner gets into your eyes or mouth, wash t\Ihem 
immediately with cold water and consult a \bhysician.
Precautions when closi\Rng the front cover
Be careful not to catch your fingers.
8 Remove the drum protective cover (A).
* Kee\b the drum \brotective cover. You will need them wh\Ien you 
remove the toner cartridge for machine maintenance or other 
\bur\boses.
	 		(A)
9 Inst\fll the toner c\frtridge.
Be careful not to let the drum im\bac\It the frame of the\I toner 
cartridge tray.
	 		
10 Push the toner c\frtridge tr\fy b\fck in.
11 Close the front cover.
If you cannot close the fr\Ront cover
Make sure that the toner cartridge tray is closed.
Do not try to forcefully close the fr\Iont cover, as this may damage 
the machine.
Precautions when Replac\Ring Toner Cartridge
See “Maintenance and Ins\bections” (→P.xviii) in “Im\bortant 
Safety Instructions” as well.
 IMPORT\bNT 
\bbout replace\fent toner cartridges
For o\btimum \brint quality, re\blacement is recommended using 
genuine Canon toner cartridges.
Model n\fme Supported C\fnon genuine toner c\frtridge
MF8380Cdw Canon	Cartridge	118	
Yellow
Canon	Cartridge	118	Magenta
Canon	Cartridge	118	Cyan
Canon	Cartridge	118	Black
MF8080Cw Canon	Cartridge	116	
Yellow
Canon	Cartridge	116	Magenta
Canon	Cartridge	116	Cyan
Canon	Cartridge	116	Black
Be Careful of Counterfeit Toner Cartridges
Please be aware that there are counterfeit Canon toner cartridges 
in the market\blace.
Use of counterfeit toner cartridges may result in \boor \brint quality 
or machine \berformance.
Canon is not res\bonsible for any malfunction, accident or \Idamage 
caused by the use of counterfeit toner cartridges.
For more information, see the following website.
htt\b://www.canon.com/counterfeit
Shake the toner cartridge before setting
If toner is not distributed evenly, this may result in a deterioration in 
\brint quality.
Hold the toner cartridges properly
When handling the t\Ioner cartridges, hold them \bro\berly as shown 
in the figure. Do not \blace them vertically or u\bside-down.    
						

							8-10
Maintenance
Do not touch the toner cartridge \fe\fory (\b) or the 
electrical contacts (B)
This may result in damage to the cartridge.
(B)
(A)
(B)
(A)
Do not touch the dru\f (\b).
Print quality may deteriorate if you touch or damage the \Idrum (A) 
at the bottom of the toner cartridge.
			
Bottom View
(A)
Do not touch the high-voltage contacts (\b)
This may result in damage to the machine.
(A)(A)
Precautions when insta\Rlling toner cartridges
The \bosition of the \Itoner cartridges in the \brinter is determined 
by the toner color. Install the toner cartridges in the slots \Ithat have 
labels of the same \Icolor.
Do not leave the front cover open for a long ti\fe with\R 
the toner cartridges installed.
This may result in a deterioration in \brint quality.
\bfter replacing toner cartridges
To maintain image q\Iuality, it is recommended to \berform 
automatic gradation adjustment\I.
		
e-Manual → Maintenance → Adjusting → Correcting the 
Gradation → Making Full Adjustment
Miscellaneous precautions
•  Do not ex\bose the toner cartridge to direct sunlight or strong 
light.
•  Never disassemble or m\Iodify it.
•  Condensation may form in and on the toner cartridge if it is 
brought into an environment that ex\boses\I it to sudden changes 
in tem\berature and/or humidity. If you move the toner cartridge 
to a location that i\Is warmer or has higher \Ihumidity, leave the 
cartridge in the new location for two hours or longer w\Iithout 
o\bening the \brotective bag to allow it to adjust to the new 
tem\berature.
 NOTE 
\bbout the packing \faterials
The \backing materials may be changed in form or \blacement, or \I
may be added or removed without notice.
If  is set to 
You can kee\b \brinting fax document\Is or re\borts without re\blacing 
a toner cartridge. However, the \brinted documents may be light 
or blurred because of lack \Iof toner. The data is erased \Iwhen 
the documents are \brinted out, so you cannot \brint the same 
documents again. 
 “Continue Printing When Toner Is Low” (→P.6-27)
Collecting used toner cartridges
 “Recycling Used Cartridges” (→P.8-11)   
						

							8-11
Maintenance
	Canon	has	instituted	a	worldwide	recycling	program	for	cartridges	called	“The	Clean	Earth	Campaign”.	
This	program	preserves	precious	natural	resources	\fy	utilizing	a	variety	of	materials	found	in	the	used	
cartridges
that	are	of	no	further	use,	to	remanufacture	new	cartridges	which,	at	the	same	time,	keeps	the	
environment	cleaner	\fy	reducing	landfill	waste.
Complete	details	concerning	this	program	are	enclosed	in	each	Cartridge	\fox.
The Clean Earth Ca\fpaign
 
● THE Canon C\bRTRIDGE RECYCLING PROGR\bM
The	Canon	Cartridge	Recycling	Program	fulfills	the	first	initiative	of	Canon’s	Clean	Earth	Campaign,	which
supports	four	critical	environmental	areas:
•	 Recycling	in	the	 Workplace
•	 Conserving	Environmental	Resources
•	 Scientific	Research	and	Education
•	 Encouraging	Outdoors	Appreciation
The	remaining	 “Clean	Earth”	initiatives	are	supported	in	the	\b.S.	through	sponsorships	of	the	National	Park	Foundation,	the	National	
Wildlife	Federation,	and	 The	Nature	Conservancy	and	in	Canada	through	donations	to	the	 World	Wildlife	Fund	Canada	and	 The	
Nature	Conservancy	of	Canada.
Since	its	inception,	 The	Canon	Cartridge	Recycling	Program	has	collected	huge	amount	of	cartridges	that	otherwise	would	have	
\feen	discarded	into	landfills	or	similar	facilities.		
Instead,	this	rapidly	growing	program	returns	used	cartridges	to	the	manufacturing	process,	thus	conserving	an	array	of	resources.	
Becoming	a	part	of	this	worthwhile	program	is	easy.	 When	your	cartridge	is	of	no	further	use,	simply	follow	the	instructions	
detailed	for	\b.S.	or	Canadian	residents.	
We	appreciate	your	support	of	 The	Canon	Cartridge	Recycling	Program.	
Working	together	we	can	make	a	significant	contri\fution	to	a	cleaner	planet.
•	 Cartridges	collected	through	this	program	are	not	refilled.
•	 You	are	not	entitled	to	a	tax	deduction	or	re\fate	for	the	return	of	empty	cartridges.
•	 This	program	may	\fe	modified	or	discontinued	without	notice.
U.S.\b. PROGR\bM
Packaging
 
● Option \b-1: Single Box Return
•	 Repackage	the	empty	cartridge	utilizing	the	wrapper	and	pulp	mould	end-\flocks	from	the	new	cartridge’s	\fox.
•	 Place	the	empty	cartridge	in	the	\fox	of	your	new	cartridge.	Seal	the	\fox.
Recycling Used Cartridges   
						

							8-12
Maintenance
 
● Option B: Volu\fe Box Return
We	encourage	you	to	use	this	option	as	a	more	efficient	way	to	ship	cartridges.
•	 Place	as	many	cartridges	as	possi\fle	into	one	\fox.	
Carefully	seal	the	\fox	with	tape;	
or
•	 Call	1-800-OK-Canon	to	receive	your	free	eight	cartridge	collection	\fox.
 
● Option \b-2: Multiple Box Return
We	encourage	you	to	use	this	option	as	a	more	efficient	way	to	ship	cartridges.
•	 Complete	Option	A-1.
•	 Bundle	multiple	cartridge	\foxes	together	securely	with	tape.
Please	\fe	sure	that	the	shipment	does	not	exceed	\bPS	specifications.
Maxi\fu\f weight = 70 lb. (31.8 kg)
Maximum	length	=	108” 	(2,743	mm)
Maximum	girth	(length	+	2	x	width	+	2	x	height)	=	130” 	(3,302	mm)
If	your	shipment	exceeds	the	a\fove	limits,	please	call	1-800-OK-Canon	for	special	shipping	information.
Please	Note:
Do not send	defective	cartridges	for	replacement.
Defective	cartridges	under	warranty	should	\fe	exchanged	\fy	an	authorized	dealer	or	service	facility	as	provided	in	the	
warranty.
Shipping
Apply	the	\bPS	authorized	returning	la\fel	provided	in	this	guide.
Residents of \blaska and Hawaii:	Do	not	use	the	\bPS	authorized	returning	la\fel.	For	Alaska	and	Hawaii	Canon	set	up	alternative	
mail	service	with	the	\b.S.	Postal	Service.
Please	call	1-800-OK-Canon	to	receive	\b.S.	Postal	Service	merchandise	returning	la\fel.
•	 Give	the	shipment	to	your	\bPS	driver	when	you	receive	your	next	regular	delivery;	(\bPS	may	charge	a	fee	for	customers	who	
call	\bPS	to	pick	up	a	cartridge	shipment	if	they	do	not	already	have	a	delivery	scheduled.)	
or
•	 Take	the	shipment	to	your	local	\bPS	receiving	point.  
						

							8-13
Maintenance
C\bN\bD\b PROGR\bM-C\bN\bD\b PROGR\bMME
 
● Option \b: Single Box Return
•	 Repackage	the	empty	cartridge	utilizing	the	wrapper	and	pulp	mould	end-\flocks	from	the	new	cartridge’s	\fox.
•	 Place	the	empty	cartridge	in	the	\fox	of	your	new	cartridge.	Seal	the	\fox.
•	 Apply	the	Canon	Canada	Inc./Canada	Post	la\fel	provided	in	this	\frochure.	Canon’s	la\fels	are	specially	marked	so	that	Canon	
pays	the	postage.
•	 Deposit	your	empty	cartridge	in	any	full	size	street	mail\fox	or	take	it	to	your	local	Canada	Post	outlet	or	franchise.
 
● Option B: Volu\fe Box Return (eight or \fore cartridges)
We	encourage	you	to	use	this	option	as	a	more	efficient	way	to	ship	cartridges.
•	 Call	1-800-667-2666	to	receive	your	free	Canon	collection	\fox	kit.
•	 The	collection	\fox	can	accommodate	eight	individual	cartridge	\foxes.
•	 Place	your	eight	individually	packaged	\foxes	of	empty	cartridges	into	the	Canon	collection	\fox.	Seal	the	\fox.
•	 Apply	the	Canon	Canada	Inc./Canada	Post	la\fel	provided	in	this	\frochure.
•	 Canon’s	la\fels	are	specially	marked	so	that	Canon	pays	the	postage.
•	 Deliver	to	any	local	Canada	Post	outlet	or	franchise.	Customers	who	hold	a	Commercial	pick-up	agreement	with	Canada	Post	
may	have	their	collection	\fox	picked	up.
Working	to	preserve	endangered	species	is	a	long-standing	Canon	interest.
To	this	end,	for	every	cartridge	collected,	Canon	Canada	donates	$1,	shared	equally	\fetween	 World	Wildlife	Fund	Canada	and	the	
Nature	Conservancy	of	Canada.	 This	donation	is	utilized	in	Canada.
•	 For	further	information	a\fout	 The	Clean	Earth	Campaign	in	Canada,	please	call	or	write	to	Canon.	
1-800-667-2666
Canon	Canada	Inc.	
Corporate	Customer	Relations	
6390	Dixie	Road	
Mississauga,	ON	L5T	1P7  
						

							8-14
Maintenance
Before trans\borting the machine, see “Precautions when 
Relocating the Machine” (→P.8-15).
When	changing	the	location	of	the	machine	or	moving	the	
machine	for	maintenance,	\fe	sure	to	perform	the	following	
procedure.
1 Turn the power OFF, then disconnect the c\fbles 
\fnd cord from the m\fchine.
 
● MF8380Cdw
	
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
 
● MF8080Cw
	(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
How to re\fove the cables and cord
USB c\fble*(2)	Turn	the	computer	off.
(3)	Remove	it	from	the	machine.
LAN c\fble*(4)	Remove	it	from	the	machine.
Telephone  c\fble*(5)		 \bnplug	the	external	telephone	ca\fle	
from	the	external	device	jack.
(6)		 \bnplug	the	telephone	line	ca\fle	from	
the	telephone	line	jack.
Power cord(7)		\bnplug	the	power	plug	from	the	AC	
power	outlet.
(8)	Remove	it	from	the	machine.
*		 Whether	the	ca\fle	is	connected	or	not	varies	depending	on	
your	environment.
2  Pull out the p\fper c\F\fssette.
Hold the \ba\ber casse\Itte with both hands.
 
● MF8380Cdw
	
 
● MF8080Cw
	
3 Move the m\fchine from the inst\fll\ftion site.
Hold the gri\bs with two or more \beo\ble.
Check the weight of the machi\Ine so it can be ca\Irried safely.
 “Main S\becifications” (→P.11-2)
 
● MF8380Cdw
	 	
Relocating the Machine     
						

							8-15
Maintenance
 
● MF8080Cw
	 	
4 
Put the m\fchine down c\frefully \ft the new 
inst\fll\ftion site.
 NOTE 
Installation Procedures
See the Starter Guide that came \Iwith the machine.
Precautions when Relocating the 
Machine
 IMPORT\bNT 
Do not carry the \fachine with \Ra cover or tray open.
Make sure that the front cover and multi-\bur\bose tray (manual feed 
slot) are closed before carrying the \brinter.
 C\bUTION
Do not carry the \fachine with \Rthe paper cassette 
installed
If you do so, the \ba\ber cassett\Ie may dro\b, resulting in \bersonal\I 
injury.
Do not carry the \fachine with \Rthe optional paper 
cassette (Cassette 2) installed (MF\R8380Cdw Only)
If you do so, the o\btional \ba\ber\I cassette (Cassette 2) may dro\b 
resulting in \bersonal\I injury
Put the \fachine down slowly and carefully
Be careful not to hurt your hands or finger\Is.
 W\bRNING
When transporting the \fachine
Be sure to turn off the \bower switches of the machin\Ie 
and your com\buter, and then un\blug th\Ie \bower \blug and 
interface cables.
Failure to do so can damage\I the cables or cords, resulting in 
a fire or electrical shock.
When transporting the \fachine lo\Rng distance
To \brevent damage to the machine during trans\bort, 
\berform the following.
•	 Remove	the	toner	cartridges
*	See	also	 “Storing	 Toner	Cartridges” 	(→P.8-7).
•	Securely	pack	the	printer	in	the	original	\fox	with	
packing	materials
*	If	the	original	\fox	and	packing	materials	are	not	availa\fle,	
find	an	appropriate	\fox	along	with	packing	materials	and	
pack	the	machine	and	the	parts	appropriately.   
						

							8-16
Maintenance  
						

							9-1
Ch\fpter
9
Troubleshooting
This	section	descri\fes	solutions	for	cases	such	as	paper	jam	and	when	pro\flems	are	not	
solved.
Cle\fring J\fms 9-2
Document Jams in the\I Feeder  9-2
Pa\ber Jams in the Rear Cover and Du\blex Unit  
(MF8380Cdw Only)  9-3
Pa\ber Jams in the Ou\It\but Area (MF8380Cdw Only)  9-\f
Pa\ber Jams in the Ou\It\but Area and Rear Cover  
(MF8080Cw Only)  9-5
Pa\ber Jams in the Pa\ber Cassette (Cassette 1 or 2)  9-5
Pa\ber Jams in the Multi-\bur\bose Tray (MF8380Cdw Only)  9-6
Pa\ber Jams in the Manual Feed Slot (MF8080Cw Only)  9-7
Onscreen Mess\fge 9-9
\brror Codes  9-9
When  Appe\frs  9-13
Troubleshooting  9-14
Check the Following First  9-1\f
Is the \bower switched ON?  9-1\f
Has the \bower switch been just turned ON?  9-1\f
Is the machine in t\Ihe slee\b mode?  9-1\f
Are the settings \bro\berly configured?  9-1\f
Is the Error indicator on or blinking?  9-1\f
Does a message a\b\bea\Ir on the screen?  9-15
Is the tele\bhone line connec\Ited or configured \bro\berly?  9-15
If You Cannot Solve a Problem 9-15
When \f Power F\filure Occurs 9-16
Printing Results Are Not Good  9-17
Pa\ber Curls  9-17
Pa\ber Creases  9-18
Vertical Streaks A\b\bear on the \IOut\but  9-18
Toner Smudges and S\b\Iatters A\b\bear around Text and Images  9-19
The Bottom Edge of Pa\ber or Following Pa\ber Has  
Smudge Marks  9-19
Printing Is Faded  9-19
Data Is Printed Diagonally  9-20
A Portion of the Page Is Not Printed  9-20
When \f Problem C\fnnot Be Resolved 9-21
Customer Su\b\bort (U.S.A.)  9-21
Customer Su\b\bort (Canada)  9-21   
						

							9-2
Trou\fleshooting
Keys to be used for this operation
When		appears	on	the	screen,	a	paper	jam	has	
occurred	in	the	feeder	or	somewhere	inside	the	machine.	To	
remove	the	jammed	document	or	paper,	follow	the	onscreen	
instructions.
	 “Document	Jams	in	the	Feeder” 	(→P.9-2)
		“Paper	Jams	in	the	Rear	Cover	and	Duplex	\bnit	(MF8380Cdw	
Only)” 	(→P.9-3)
	“Paper	 Jams	in	the	 Output	 Area	(MF8380Cdw	 Only)”	(→P.9-4)
		“Paper	Jams	in	the	Output	Area	and	Rear	Cover	(MF8080Cw	
Only)” 	(→P.9-5)
	“Paper	Jams	in	the	Paper	Cassette	(Cassette	1	or	2)” 	(→P.9-5)
		“Paper	Jams	in	the	Multi-purpose	 Tray	(MF8380Cdw	Only)”	
(→P.9-6)
		 “Paper	Jams	in	the	Manual	Feed	Slot	(MF8080Cw	Only)” 	
(→P.9-7)
 IMPORT\bNT 
Perfor\f the operation while the \fach\Rine is still ON
If it is turned OFF, the data that is\I \brinting will be eras\Ied.
If the ja\f\fed paper is torn
Remove all torn \bieces of \ba\ber to avoid further jams.
If paper ja\fs occur repeatedly
Check the following.
•  Fan the \ba\ber stack \Iand ta\b the edge on\I a flat surface to align 
the \ba\ber before loading it into the machine.
•  Make sure that the \ba\ber you are using meets the r\Iequirements 
for use.
 “Su\b\borted Pa\ber Ty\bes” (→P.2-6)
•  Make sure that you have removed all scra\bs of \ba\be\Ir from the 
inside of the mach\Iine.
 NOTE 
Do not force the ja\f\fed docu\fent or paper out of the 
\fachine.
Contact your local authorized Canon dealer or the \ICanon hel\b line 
for assistance, if needed.
Docu\fent Ja\fs in the Feeder
Follow	onscreen	instructions	as	well	as	the	ones	provided	in	
this	section	to	remove	jammed	documents.
1 Press [].
	 		
  Paper jam.
Press [  ] to
display steps.
2 Remove the document lo\fded in the feeder.
3 Open the feeder cover.
For MF8080Cw, \broceed to ste\b 5.
	 		
4 Move the rele\fse lever (A) to the position sho\Fwn 
in the figure. (MF8380Cdw Only)
	 		
(A)
5 Remove the j\fmmed docume\Fnt by pulling it 
gently.
For MF8080Cw, \broceed to ste\b 8.
	 		
Clearing Ja\fs