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Canon Pixma Mp630 User Guide

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    							Advanced Guide > Troubleshooting > Problems with Scanning > ScanGear (Scanner Driver) Does Not Start
    ScanGear (Scanner Driver) Does Not Start
    Check 1: Make sure that the MP Drivers are installed.
    Insert the Setup CD-ROM into the computers disc drive, then select Custom Install and install MP
    Drivers.
    Check 2: On the File menu of the application, select Select Source and
    select the machine.
    Important
    Do not select the model name that includes WIA in it.
    Note
    The operation may differ depending on the application.
    Check 3: Start from a TWAIN-compliant application.
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    Page 751 of 805 pages ScanGear (Scanner Driver) Does Not Start
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Error Message Appears and the ScanGear (Scanner
    Driver) Screen Does Not Appear
    Error Message Appears and the ScanGear (Scanner Driver)
    Screen Does Not Appear
    Check 1: Make sure that the machine is turned on.
    Check 2: Connect the USB cable to a different USB port on the computer.
    Check 3: If the USB cable is connected to a hub, remove it from the hub
    and connect it to a USB port on the computer.
    Check 4: Make sure that the MP Drivers are installed.
    If it is not installed, insert the Setup CD-ROM into the computers disc drive, then select Custom Install
    and install MP Drivers.
    Check 5: On the File menu of the application, select Select Source and
    select the machine.
    Note
    The operation may differ depending on the application.
    Check 6: Make sure that the application is TWAIN-compliant.
    You cannot open ScanGear (scanner driver) from applications not supporting TWAIN.
    Check 7: Exit ScanGear (scanner driver) if it is running on another
    application.
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    Page 752 of 805 pages Error Message Appears and the ScanGear (Scanner Driver) Screen Does N...
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Scan Quality (Image Displayed on the Monitor) Is Poor
    Scan Quality (Image Displayed on the Monitor) Is Poor
    Check 1: Increase the scanning resolution.
    Resolution
    Check 2: Set the scale to 100%.
    Some applications do not display images clearly if the image is too small.
    Check 3: If moire (stripe pattern) appears, take the following measures and
    scan again.
    On the Basic Mode tab of ScanGear (scanner driver), select Magazine(Color) in Select Source.
    On the Advanced Mode tab of ScanGear (scanner driver), set Descreen in Image Settings to ON.
    Image Settings
    Important
    If moire appears when you scan a digital print photo, take the above measures and scan again.
    If you use MP Navigator EX, set Document Type to Magazine(Color) or enable Descreen in the Scan
    Settings dialog box and scan again.
    Scan Settings Dialog Box (Photos/Documents)
    Check 4: Check the monitors color depth.
    From the Start menu, select Control Panel > Appearance and Personalization > Adjust screen resolution
    to open the Display Settings dialog box. Set the color depth to Medium (16 bit) or Highest (32 bit).
    Windows XP:
    From the Start menu, select Control Panel > Display to open the Display Properties dialog box. On
    the Settings tab, set the color depth to Medium (16 bit) or Highest (32 bit).
    Windows 2000:
    From the Start menu, select Settings > Control Panel > Display to open the Display Properties dialog
    box. On the Settings tab, set Colors to High Color (16 bit) or True Color (32 bit).
    Check 5: The Platen or Document Cover may be dirty.
    Clean the parts by following the procedures in Cleaning the Exterior of the Machine.
    Check 6: If the document is in poor condition (dirty, faded, etc.), use
    Reduce Dust and Scratches, Fading Correction, Grain Correction, etc. in
    Image Settings on the Advanced Mode tab of ScanGear (scanner driver).
    Image Settings
    Check 7: If the color tone of images with consistent color tone (such as the
    sky) is different from the original document, take the following measures
    and scan again.
    On the Advanced Mode tab of ScanGear (scanner driver), set Auto Tone in Image Settings to OFF.
    Image Settings
    Open the Preferences dialog box from the Advanced Mode tab of ScanGear (scanner driver) and set
    Color Matching on the Color Settings tab.
    Color Settings Tab
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    Page 753 of 805 pages Scan Quality (Image Displayed on the Monitor) Is Poor
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Scanned Image Is Surrounded by Extra White Areas
    Scanned Image Is Surrounded by Extra White Areas
    Check: Specify the scan area.
    Click  (Auto Crop) in ScanGear (scanner driver) to automatically set the scan area for your document.
    You can also manually specify the scan area, for example when there are white margins along the
    document.
    Adjusting Cropping Frames
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    Page 754 of 805 pages Scanned Image Is Surrounded by Extra White Areas
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Cannot Scan Properly with Multi Crop
    Cannot Scan Properly with Multi Crop
    Check 1: Make sure that the documents are placed correctly on the Platen.
    Placing Documents
    Check 2: Scan each item individually without using Multi Crop.
    Some applications do not support multiple image scanning.
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    Page 755 of 805 pages Cannot Scan Properly with Multi Crop
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Cannot Scan Properly in Auto Scan Mode
    Cannot Scan Properly in Auto Scan Mode
    Check 1: Make sure that the documents are placed correctly on the Platen.
    Placing Documents
    Check 2: Multiple image scanning may not be supported.
    Some applications do not support multiple image scanning. In that case, scan each item individually.
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    Page 756 of 805 pages Cannot Scan Properly in Auto Scan Mode
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Slow Scanning Speed
    Slow Scanning Speed
    Check 1: To view the image on a monitor, set the output resolution to
    around 150 dpi. To print, set it to around 300 dpi.
    Resolution
    Check 2: Disable Fading Correction, Grain Correction, etc.
    Image Settings
    Check 3: In MP Navigator EX, deselect the Correct slanted document
    checkbox and scan again.
    Scan Settings Dialog Box
    Check 4: In MP Navigator EX, deselect the Detect the orientation of text
    documents and rotate images checkbox and scan again.
    Scan Settings Dialog Box
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    Page 757 of 805 pages Slow Scanning Speed
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > There is not enough memory. Message Is Displayed
    There is not enough memory. Message Is Displayed
    Check 1: Exit other applications and try again.
    Check 2: Reduce the resolution or output size and scan again.
    Resolution
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    Page 758 of 805 pages There is not enough memory. Message Is Displayed
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Computer Stops Operating during Scanning
    Computer Stops Operating during Scanning
    Check 1: Restart the computer, reduce the output resolution in ScanGear
    (scanner driver) and scan again.
    Check 2: Delete unnecessary files to obtain sufficient free hard disk space,
    then scan again.
    Error message may appear when scanning a large document at high resolution.
    Check 3: For Location of Temporary Files in MP Navigator EX, specify a
    folder on a drive with sufficient free space.
    See General Tab for details.
    Check 4: Multiple devices may be connected to USB ports.
    Disconnect other devices.
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    Page 759 of 805 pages Computer Stops Operating during Scanning
     
    						
    							Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work After Upgrading Windows
    Scanner Does Not Work After Upgrading Windows
    Check: Disconnect the machine from the computer, then uninstall and
    reinstall the MP Drivers and MP Navigator EX.
    Step 1: Uninstall the MP Drivers.
    See Uninstalling the MP Drivers for details.
    Step 2: Uninstall MP Navigator EX.
    1.From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 2.0 > MP
    Navigator EX Uninstall.
    2.When a confirmation appears, click Yes.
    3.When uninstallation is complete, click OK.
    MP Navigator EX is uninstalled.
    Step 3: Reinstall the MP Drivers and MP Navigator EX.
    Insert the Setup CD-ROM into the computers disc drive, then select Custom Install and reinstall the
    MP Drivers and MP Navigator EX.
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    Page 760 of 805 pages Scanner Does Not Work After Upgrading Windows
     
    						
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