Canon Pixma Mp630 User Guide

							For information on cleaning the inside of the Cassette, refer to Routine Maintenance.
Check 9: Is the Rear Cover closed completely?
Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is
closed completely.
Refer to Overview of the Machine for the position of the Rear Cover.
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Page 731 of 805 pages Paper Does Not Feed Properly
 
						

							Advanced Guide > Troubleshooting > Paper Does Not Feed from the Paper Source Specified in the Printer Driver
Paper Does Not Feed from the Paper Source Specified in the
Printer Driver
Check: Is the paper source setting inconsistent between the application
program and the printer driver?
Change the application software setting corresponding to the printer driver setting, or click the Print
Options on the Page Setup sheet in the printer driver and select Disable the paper source setting of
the application software on the Print Options screen.
When the paper source setting is inconsistent between an application program and the printer
driver, the application software setting takes precedence.
Setting the Paper Source for Plain Paper
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							Advanced Guide > Troubleshooting > Paper Jams
Paper Jams
Note
If you need to turn off the machine to remove jammed paper during printing, press the Stop button
to cancel print jobs before turning off the machine.
If the paper is jammed in the Paper Output Slot or the Rear Tray:
Remove the paper following the procedure below.
1.Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,
whichever is easier.
Note
If the paper tears and a piece remains inside the machine, turn the machine off, open
the Scanning Unit (Cover), and remove the paper.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Cover), and turn the machine back on.
If you cannot pull the paper out, turn the machine off and turn it back on. The paper may
be ejected automatically.
2.Reload the paper on the machine, and press the OK button on the machine.
If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if
necessary.
Note
When reloading the paper, confirm that you are using the correct paper and are loading it
correctly.
Loading Paper / Originals
A5-sized paper is suited to printing documents consisting mainly of text. We do not
recommend using such paper to print documents with photos or graphics, since the
printout may curl and cause paper exit jams.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error
continues after removing the paper, contact your Canon service representative.
If paper is jammed inside the machine at the transport unit:
Remove the paper following the procedure below.
1.Detach the Rear Cover.
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							2.Pull the paper out slowly.
Note
Be careful not to touch the components inside the machine.
If you cannot pull the paper out, turn the machine off and turn it back on. The paper may
be ejected automatically.
3.Attach the Rear Cover.
Push the left side of the Rear Cover until it is closed completely.
If you were not able to remove the paper out in step 2:
4.Remove the Cassette.
5.Pull the paper out slowly.
6.If any paper is sticking out of the Cassette, remove the paper, align and reload
the paper in the Cassette.
If you did not remove the jammed paper out in step 1 to 5 when automatic duplex printing,
check the duplex transport section.
If the jammed paper is not removed out when automatic duplex printing:
Note
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							When reloading the paper into the machine, confirm that you are using the correct paper
and are loading it into the machine correctly.
Loading Paper / Originals
7.Insert the Cassette into the machine again, and press the OK button on the
machine.
If you turned off the machine in step 2, all print jobs in queue are canceled. Reprint if
necessary.
If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error
continues after removing the paper, contact your Canon service representative.
If the jammed paper is not removed out when automatic duplex printing:
Remove the paper following the procedure below.
1.Turn off the machine, and unplug the power cord of the machine from the
power supply.
2.Remove the Cassette.
If the paper is loaded on the Rear Tray, remove the paper from the Rear Tray and retract the
Paper Support.
3.Set the machine upright with the left side down.
Caution
When standing the machine, make sure that the Scanning Unit (Cover) is closed
securely.
4.Slowly pull the jammed paper out so that the paper does not tear.
Note
Set the machine back to its original position immediately after removing the jammed
paper.
5.Align the paper, then reload it in the Cassette.
Reload paper in the Rear Tray, if necessary.
Note
When reloading the paper into the machine, confirm that you are using the correct paper
and are loading it into the machine correctly.
Loading Paper / Originals
6.Insert the Cassette into the machine again.
7.Plug the machine back in and turn the machine back on.
All print jobs in queue are canceled. Reprint if necessary.
If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error
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							continues after removing the paper, contact your Canon service representative.
In other cases:
Make sure of the following:
Check 1: Are there any foreign objects in the Rear Tray or around the Paper
Output Slot?
Check 2: Is the Rear Cover closed completely?
Check 3: Is the paper curled?
Check 3: Load the paper after correcting its curl.
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							Advanced Guide > Troubleshooting > Message Appears on the Computer Screen
Message Appears on the Computer Screen
Service Error 5100 Is Displayed
Error Regarding Automatic Duplex Printing Is Displayed 
Error Regarding Automatic Print Head Alignment Is Displayed 
Writing Error/Output Error/Communication Error
Error Number: 300 Is Displayed
Error Number: 1700 Is Displayed
Ink Info Number: 1600 Is Displayed
Ink Info Number: 1683 Is Displayed
Ink Info Number: 1688 Is Displayed
Error Number: 1851 Is Displayed
Error Number: 1856 Is Displayed
Error Number: 2001 Is Displayed
Error Number: 2002 Is Displayed
Error Number: 2500 Is Displayed
Other Error Messages
Service Error 5100 Is Displayed
Check: Is the movement of the Print Head Holder blocked?
Cancel printing from your computer and turn off the machine. Then clear the jammed paper or
protective material that is preventing the Print Head Holder from moving.
Important
Be careful not to touch the components inside the machine. The machine may not print
out properly if you touch it.
Turn the machine back on.
If the problem is not resolved, contact your Canon service representative.
Error Regarding Automatic Duplex Printing Is Displayed 
Check: See Cannot Print Properly with Automatic Duplex Printing and take the
appropriate action.
Error Regarding Automatic Print Head Alignment Is Displayed 
Check: See Auto head align has failed. in An Error Message Is Displayed on the
LCD and take the appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the Power lamp is off, make sure that the power plug is plugged in,
then turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the MP
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							Drivers.
* In the following instructions, XXX signifies your machines name.
1.Log on as a user account with administrator privilege.
2.Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.Right-click the Canon XXX Printer icon, then select Properties.
4.Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where n is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port setting
according to the interface you are using.
Check 3: Make sure that the USB cable is securely plugged in to the machine
and the computer.
If you are using a relay device such as a USB hub, disconnect it, connect the machine
directly to the computer, and try printing again. If printing starts normally, there is a
problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try
printing again.
Check 4: Make sure that the MP drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Uninstalling the MP Drivers and
reinstall them following the procedure described in your setup manual.
Check 5: Check the status of the device on your computer.
Follow the procedure below to check the status of the device.
1.Click Control Panel, Hardware and Sound, then Device Manager.
If the User Account Control screen is displayed, follow the on-screen instructions.
In Windows XP, click Control Panel, Performance and Maintenance, System, then click
Device Manager on the Hardware sheet.
In Windows 2000, click Control Panel, System, then Device Manager on the Hardware
sheet.
2.Double-click Universal Serial Bus controllers then USB Printing Support.
If USB Printing Support is not displayed, make sure that the machine is correctly
connected to the computer.
Check 3: Make sure that the USB cable is securely plugged in to the machine and the
computer.
3.Click the General tab and make sure that there is no indication of a problem with the
device.
If a device error is displayed, refer to Windows help to resolve the error.
Error Number: 300 Is Displayed
Check 1: If the Power lamp is off, make sure that the power plug is plugged in,
then turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp
stops flashing and remains lit green.
Check 2: Make sure that the USB cable is securely plugged in to the machine
and the computer.
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							If you are using a relay device such as a USB hub, disconnect it, connect the machine
directly to the computer, and try printing again. If printing starts normally, there is a
problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try
printing again.
Check 3: Make sure that your machines name is selected in the Print dialog
box.
Opening the Page Setup and Print Dialog Box (Macintosh)
Error Number: 1700 Is Displayed
Check: See Contact the support center or service center for ink absorber
replacement. in An Error Message Is Displayed on the LCD and take the
appropriate action.
Ink Info Number: 1600 Is Displayed
Check: See The following ink may have run out. in An Error Message Is
Displayed on the LCD and take the appropriate action.
Ink Info Number: 1683 Is Displayed
Check: See The remaining level of the following ink cannot be correctly
detected. in An Error Message Is Displayed on the LCD and take the appropriate
action.
Ink Info Number: 1688 Is Displayed
Check: See The following ink has run out. in An Error Message Is Displayed on
the LCD
 and take the appropriate action.
Error Number: 1851 Is Displayed
Check: Close the Inner Cover, then press the OK button on the machine.
Error Number: 1856 Is Displayed
Check: Close the Inner Cover, then press the OK button on the machine.
A page of print data being sent at the time of the error will be erased, so print that page again.
Error Number: 2001 Is Displayed
Check: See The device may be incompatible. in An Error Message Is Displayed
on the LCD and take the appropriate action.
Error Number: 2002 Is Displayed
Check: See An unsupported USB hub is connected. in An Error Message Is
Displayed on the LCD and take the appropriate action.
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							Error Number: 2500 Is Displayed
Check: See Auto head align has failed. in An Error Message Is Displayed on the
LCD and take the appropriate action.
Other Error Messages
Check: If an error message is displayed outside the printer status
monitor, check the following:
Could not spool successfully due to insufficient disk space
Delete any unnecessary files to increase the amount of free space on the disk.
Could not spool successfully due to insufficient memory
Quit other running applications to increase available memory.
If you still cannot print, restart your computer and retry printing.
Printer driver could not be found
Uninstall the printer driver according to the procedure described in Uninstalling the MP
Drivers, and then reinstall it.
Could not print Application name - File name
Try printing again once the current job is complete.
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