Canon Pixma Mp630 User Guide
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Replace the ink tank. Routine Maintenance The following ink has run out. Replace the ink tank. U163 Ink has run out. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Cover). Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. Routine Maintenance Note If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the LCD when checking the current ink level. Routine Maintenance There are no photos in memory card.There are no image data saved on the memory card that can be read by this machine. The machine may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters. Photo data edited or processed on a computer must be printed from the computer. Contact the support center or service center for ink absorber replacement. Press OK to continue printing. The ink absorber is becoming full. The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning. Press the OK button to cancel the error so you can continue printing. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the machine.) Ink absorber full. Service required. The ink absorber has become full. The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning. When the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the machine.) Timeout error has occurred.Some errors occurred while copying and a certain time passed. Press the OK button to dismiss the error, and try to copy again. The device may be incompatible. Remove the device and check the manual supplied with the connected device. Check the device connected to the Direct Print Port. Printing photos directly is possible with a PictBridge compliant device or the optional Bluetooth Unit BU-30. A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable. When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual. If the error is still not resolved, check if you can print another photograph. Page 701 of 805 pages An Error Message Is Displayed on the LCD
Auto head align has failed. Press OK and repeat operation. Print Head nozzles are clogged. Press the OK button to dismiss the error, and print the nozzle check pattern to check the status of the Print Head. Routine Maintenance Paper of size other than A4 or Letter is loaded in the Rear Tray. Press the OK button on the machine to dismiss the error, then load a sheet of supplied paper (Paper For Print Head Alignment) or A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side (whiter side) facing UP in the Rear Tray. For Automatic Print Head Alignment, always load paper in the Rear Tray. The Paper Output Slot is exposed to strong light. Press the OK button to dismiss the error message, and then adjust your operating environment and/or the position of the machine so that the Paper Output Slot is not exposed directly to strong light. After carrying out the above measures, if the problem continues after aligning the Print Head again, press the OK button to dismiss the error, and then perform Manual Print Head Alignment. Manual Print Head Alignment An unsupported USB hub is connected. Remove the hub.If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine. B200 Printer error has occurred. See the manual. Turn off the machine, and unplug the power cord of the machine from the power supply. If the problem is not resolved, contact your Canon service representative. **** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual. **** is displayed in the alphanumeric character and depends on the error occurred. 5100/5110 is displayed: Cancel printing, and turn off the machine. Then clear the paper jam or foreign object that is preventing the Print Head Holder from moving. Caution Be careful not to touch the components inside the machine. The machine may not print out properly if you touch it. Turn the machine back on. If the problem is not resolved, contact your Canon service representative. In other cases: Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact your Canon service representative. Scanner is not operating correctly.Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, contact your Canon service representative. The card is currently writable from PC. Set to [Not writable from PC]. The Card Slot is set to Writable from PC. You cannot print from the memory card or save the scanned data to the memory card when the Card Slot is set to Writable from PC. After writing on the memory card, set to Not writable from PC again. Page top Page 702 of 805 pages An Error Message Is Displayed on the LCD
Advanced Guide > Troubleshooting > LCD Cannot Be Seen At All LCD Cannot Be Seen At All If the Power lamp is lit: The machine is not powered on. Connect the power cord and press the ON button. If the Power lamp is lit: The LCD may be in the screen-saver mode. On the Operation Panel, press a button other than the ON button. Page top Page 703 of 805 pages LCD Cannot Be Seen At All
Advanced Guide > Troubleshooting > An Unintended Language Is Displayed on the LCD An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1.Press the HOME button and wait for about 5 seconds. 2.Select , and then press the OK button. 3.Press the button to select , then press the OK button. 4.Press the button five times, then press the OK button. If the Bluetooth unit is connected to the machine, press the button six times, and then press the OK button. 5.Use the button to select the language for the LCD, then press the OK button. Page top Page 704 of 805 pages An Unintended Language Is Displayed on the LCD
Advanced Guide > Troubleshooting > Cannot Install the MP Drivers Cannot Install the MP Drivers If the installation does not start even after the Setup CD-ROM is inserted into your computers disc drive: Start the installation following the procedure below. 1.Click Start then Computer. In Windows XP, click Start then My Computer. In Windows 2000, double-click the My Computer icon on the desktop. 2.Double-click the CD-ROM icon on the displayed window. If the contents of the CD-ROM are displayed, double-click MSETUP4.EXE. Double-click the CD-ROM icon on your desktop to start installation. Note If the CD-ROM icon is not displayed, try the followings: Remove the CD-ROM from your computer, then insert it again. Restart your computer. If the icon is still not displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the Setup CD-ROM. In this case, contact your Canon service representative. If you are unable to proceed beyond the Printer Connection screen: If you are unable to proceed beyond the Printer Connection screen, make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then Page 705 of 805 pages Cannot Install the MP Drivers
follow the procedure below to reinstall the MP Drivers. Note In Windows Vista, The printer is not detected. Check the connection. may be displayed depending on the computer you use. In this case, wait for a while. If you still cannot proceed to the next step, follow the procedure below to reinstall the MP Drivers. 1.Click Cancel on the Printer Connection screen. 2.Click Start Over on the Installation Failure screen. 3.Click Back on the screen that appears next. 4.Click Exit on the PIXMA XXX screen, then remove the CD-ROM. 5.Turn the machine off. 6.Restart the computer. 7.Make sure that you have no application software running. 8.Follow the procedure described in your setup manual to reinstall the MP Drivers. In other cases: Follow the procedure described in your setup manual to reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Uninstalling the MP Drivers If you reinstall the MP Drivers, select Custom Install on the Setup CD-ROM. Note If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the drivers. Restart your computer before reinstalling. Page top Page 706 of 805 pages Cannot Install the MP Drivers
Advanced Guide > Troubleshooting > Cannot Connect to Computer Properly Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work/ This device can perform faster Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing speed may slow down due to communication speed. Check: Check the following to make sure that your system environment supports Hi-Speed USB connection. Does the USB port on your computer support Hi-Speed USB connection? Do the USB cable, and the USB hub if you are using one, support Hi-Speed USB connection? Be sure to use a certified Hi-Speed USB cable. We recommend that the cable is no longer than around 10 feet / 3 meters. Does the operating system of your computer support Hi-Speed USB connection? Obtain and install the latest update for your computer. Does the Hi-Speed USB driver operate properly? Obtain the latest version of the Hi-Speed USB driver compatible with your hardware and reinstall it on your computer. Important For details on Hi-Speed USB of your system environment, contact the manufacturer of your computer, USB cable, or USB hub. Page top Page 707 of 805 pages Cannot Connect to Computer Properly
Advanced Guide > Troubleshooting > Print Results Not Satisfactory Print Results Not Satisfactory If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. Check 1: Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type setting may reduce the quality of printout color. Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper. The method to confirm the paper and print quality settings differs depending on what you do with your machine. To copy by operating the machineConfirm by using the Operation Panel on the machine. Setting Items To print from your memory card by operating the machine Confirm by using the Operation Panel on the machine. Setting Items To print from printed photo by operating the machine Confirm by using the Operation Panel on the machine. Setting Items To print from a PictBridge compliant deviceConfirm by using your PictBridge compliant device. Printing Photographs Directly from a Compliant Device Confirm by using the Operation Panel on the machine. Changing the Machine Settings on the LCD To print from a wireless communication deviceConfirm by using the Operation Panel on the machine. Changing the Machine Settings on the LCD To print from a computerConfirm by using the printer driver. Printing with Easy Setup Check2: Make sure that the appropriate print quality is selected according to the media type and printing data referring to the table in Check 1. Select a print quality option suitable to the paper and image for printing. If you notice blurs or uneven colors, increase the print quality setting and try printing again. Note When printing from a PictBridge compliant device, set the print quality setting by using the Operation Panel on the machine. You cannot make this setting from a PictBridge compliant device. You cannot change the print quality setting when printing from a wireless communication device. Check 3: If the problem is not resolved, there may be other causes. See also the sections below: Cannot Print to End of Job Part of the Page Is Not Printed Page 708 of 805 pages Print Results Not Satisfactory
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Lines Are Misaligned Printed Paper Curls or Has Ink Blots Paper Is Smudged/Printed Surface Is Scratched Back of the Paper Is Smudged Vertical Lines Are Printed on the Sides of the Printout Colors Are Uneven or Streaked Page top Page 709 of 805 pages Print Results Not Satisfactory
Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Cannot Print to End of Job Cannot Print to End of Job Check 1: Is the size of the print data extremely large? Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog. Check 2: Is the space of your computers hard disk sufficient? Delete unnecessary files to free disk space. Page top Page 710 of 805 pages Cannot Print to End of Job