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Canon Pixma Ip110 User Guide

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    							Cannot Communicate with the Printer with USB Connection
    Check1 Make sure that the printer is turned on.
    Check2
     Make sure that the USB cable is connected properly.
    See 
    Connecting the Printer to the Computer Using a USB Cable  to connect the USB cable properly.
    Check3
     Do not start up IJ Network Tool while printing.
    Check4  Do not print while IJ Network Tool is running.
    Check5 Make sure that  Enable bidirectional support  is selected in the Ports sheet of
    the properties dialog box of the printer driver.
    How to Open the Printer Driver Setup Window
    461
     
    						
    							Print Head Holder Does Not Move to the Position for Replacing
    Check1 Is the POWER  lamp off?
    Check if the  POWER lamp is lit.
    The print head holder will not move unless the power is on. If the  POWER lamp is off, close the print head cover
    and turn the printer on.
    Check2  Is the Alarm lamp flashing?
    Close the print head cover, confirm the number of times the  Alarm lamp is flashing, take the appropriate action
    to resolve the error, and then reopen it. For details on how to resolve the error, see 
    Support Code List .
    Check3
     Has the print head cover been left open for 10 minutes or longer?
    If the print head cover is left open for more than 10 minutes, the print head holder moves to the position to
    protect it to prevent the print head from drying out. Close and reopen the print head cover to return the print head
    holder to the position for replacing.
    Check4  Has the printer been printing continuously for a long period?
    Close the print head cover, wait a while, then reopen it.
    If the printer has been printing continuously for a long time, the print head holder may not move to the position
    for replacing since the print head may overheat.
    Note
    •
    Opening the print head cover while printing moves the print head holder to the position to protect it.
    Close the print head cover, and reopen it after printing finishes.
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    							Printer Status Monitor Is Not Displayed
    Check Is the printer status monitor enabled?
    Make sure that  Enable Status Monitor  is selected on the Option menu of the printer status monitor.
    1.
    Open the printer driver setup window.
    How to Open the Printer Driver Setup Window
    2.
    On the  Maintenance  sheet, click View Printer Status .
    3.
    Select Enable Status Monitor  on the Option menu if it is not selected.
    463
     
    						
    							Problems with Installation/Downloading
    Cannot Install the Printer Driver
    Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not
    Appear
    How to Update Printer Driver in Network Environment
    Uninstalling IJ Network Tool
    464
     
    						
    							Cannot Install the Printer Driver•
    If the installation does not start even after the Setup CD-ROM is inserted into your computer'sdisc drive:
    Start the installation following the procedure below.
    1.
    Select items as shown below.
    ◦
    In Windows 8.1 or Windows 8, select the  Explorer icon in Taskbar  on Desktop , then select
    Computer  from the list on the left.
    ◦
    In Windows 7 or Windows Vista, click  Start then  Computer .
    ◦
    In Windows XP, click  Start then  My Computer .
    2.
    Double-click the  CD-ROM  icon on the displayed window.
    If the contents of the CD-ROM are displayed, double-click  MSETUP4.EXE.
    If you cannot install the printer driver with the Setup CD-ROM, install it from our website.
    Note
    •
    If the CD-ROM icon is not displayed, try the following:
    •
    Remove the CD-ROM from your computer, then insert it again.
    •
    Restart your computer.
    If the icon is not yet displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the Setup CD-ROM. In this case, contact the service center.
    •
    If you are unable to proceed beyond the Printer Connection screen:
    465
     
    						
    							Note•
    The printer is not detected. Check the connection. may be displayed depending on the
    computer you use.
    Check1  Make sure that the USB cable is securely plugged in to the printer and the
    computer.
    Check2  Follow the procedure below to connect the printer and the computer again.
    1.
    Turn the printer off.
    2.
    Unplug the USB cable from the printer and the computer, then connect it again.
    3.
    Turn the printer on.
    Check3 If you cannot resolve the problem, follow the procedure below to reinstall the
    printer driver.
    1.
    Click  Cancel .
    2.
    Click Start Over  on the Installation Failure  screen.
    3.
    Click Exit on the "PIXMA XXX" screen (where "XXX" is your printer's name), then remove the CD-
    ROM.
    4.
    Turn the printer off.
    5.
    Restart the computer.
    6.
    Make sure that you have no application software running.
    7.
    Insert the CD-ROM again, then install the printer driver.
    •
    In other cases:
    Reinstall the printer driver.
    If the driver was not installed correctly, uninstall the printer driver, restart your computer, then reinstall
    the driver.
    Deleting the Unnecessary Printer Driver
    If you reinstall the printer driver, install the printer driver with the Setup CD-ROM or install it from our
    website.
    Note
    •
    If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the driver. Restart your computer before
    reinstalling.
    466
     
    						
    							Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu
    Does Not Appear
    If Easy-WebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm the
    following.
    Check1  Is Canon Easy-WebPrint EX  displayed on the Toolbars menu in the Internet
    Explorer's  View menu?
    If  Canon Easy-WebPrint EX  is not displayed, Easy-WebPrint EX is not installed on your computer. Install the
    latest Easy-WebPrint EX onto your computer from our website.
    Note
    •
    If Easy-WebPrint EX is not installed on your computer, a message asking you to install it may be displayed
    on the notification area on the desktop. Click the message, then follow the instructions on the computer screen to install Easy-WebPrint EX.
    •
    While the installation or download Easy-WebPrint EX is in progress, it is necessary to access the Internet.
    Check2  Is Canon Easy-WebPrint EX  selected on the Toolbars menu in the Internet
    Explorer's  View menu?
    If  Canon Easy-WebPrint EX  is not selected, Easy-WebPrint EX is disabled. Select  Canon Easy-WebPrint EX
    to enable it.
    467
     
    						
    							How to Update Printer Driver in Network EnvironmentDownload the latest printer driver in advance.
    To obtain the latest printer driver, access our web site through the Internet and download the latest printer
    driver for your model.
    After uninstalling the printer driver, install the latest printer driver according to the regular procedure. When
    the connection method selection screen is displayed, select  Use the printer with wireless LAN
    connection . The printer will be detected automatically in the network.
    After making sure that the printer is detected, install the printer driver following the on-screen instructions.
    Note
    •
    You can use the printer over a LAN without performing setup again.
    468
     
    						
    							Uninstalling IJ Network ToolFollow the procedure below to uninstall IJ Network Tool from your computer.
    Important
    •
    Even if IJ Network Tool is uninstalled, you can print over network. However, you cannot change the
    network settings over network.
    •
    Log into a user account with administrator privilege.
    1.
    Perform the procedure to uninstall IJ Network Tool.
    •
    In Windows 8.1 or Windows 8:
    1.
    Select  Control Panel  from the Settings charm on  Desktop > Programs  > Programs and
    Features .
    2.
    Select Canon IJ Network Tool  from the program list, then click  Uninstall.
    If the  User Account Control  screen appears, click Continue.
    •
    In Windows 7 or Windows Vista:
    1.
    Click Start > Control Panel  > Programs  > Programs and Features .
    2.
    Select Canon IJ Network Tool  from the program list, then click  Uninstall.
    If the  User Account Control  screen appears, click Continue.
    •
    In Windows XP:
    1.
    Click Start > Control Panel  > Add or Remove Programs .
    2.
    Select Canon IJ Network Tool  from the program list, then click  Remove.
    2.
    Click Yes when the confirmation message appears.
    When the message prompting you to restart your computer is displayed, click  OK to restart your
    computer.
    469
     
    						
    							About Errors/Messages Displayed
    If an Error Occurs
    A Message Is Displayed
    Error Message Appears on a PictBridge (Wireless LAN) Compliant Device
    470
     
    						
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