Canon Imageprograf Ipf8300 User Guide

							The paper is too small.CauseCorrective ActionWhen Detect Mismatch  in the Control Panel
menu is set to  Pause, paper smaller than the
size specified in the printer driver is loaded.Press  ▲ or  ▼ to select  Print, and then press the  OK button to resume
printing.
However, note that this error may cause paper jams and affect the
printing quality.Adjust the paper size setting in the printer driver to match the size loa-
ded in the printer as follows.
1. Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK but-
ton.
2. Change the paper size setting in the printer driver to the size loaded
in the printer and try printing again.Replace the loaded paper with paper of a size that matches the size set-
ting in the printer driver as follows.
1. Press  ▲ or  ▼ to select  Change Paper , and then press the  OK but-
ton to stop printing.
2. Replace  the  loaded  paper  to  match  the  paper  width  setting  in  the
printer driver and try printing again.When  Detect Mismatch  in the Control Panel
menu is set to  Warning, paper smaller than
the size specified in the printer driver is loa-
ded.You can continue to print, but note that this error may cause problems in the printing results.
The paper is too small.
" Replace paper with A4/LTR (vertical) or larger "
CauseCorrective ActionThe loaded paper is too small.
(When you have attempted to print a test
print sheet or other printer status informa-
tion.)Replace the paper with paper of A4/Letter (vertical) size or larger as fol- lows.
1. Press  ▲ or  ▼ to select  Change Paper , press the OK button, and re-
move the paper.
 (See " Removing Sheets .")
→P.810
2. Switch to paper A4/Letter (vertical) or larger.
 (See " Loading and Printing on Sheets .")
→P.6
The printer will resume printing.
Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK button.
"Replace roll with 10 in. wide or larger roll. "
CauseCorrective ActionThe loaded paper is too small.
(When you have attempted to print a test
print sheet or other printer status informa-
tion.)Replace the roll with a roll 10 inches in width or larger as follows.
1. Press  ▲ or  ▼ to select  Change Paper , and then press the  OK button.
 (See " Removing the Roll from the Printer .")
→P.786
 (See " Removing the Roll Holder from Rolls .")
→P.789
Error Message 
>
 Messages regarding paper 
>iPF8300The paper is too small.131083
 
						

							CauseCorrective ActionThe loaded paper is too small.
(When you have attempted to print a test
print sheet or other printer status informa-
tion.)2. Replace the roll with a roll 10 inches wide or larger.
 (See " Attaching the Roll Holder to Rolls .")
→P.774
 (See " Loading Rolls in the Printer .")
→P.777
The printer will resume printing.
Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK button.
PaprWidth Mismatch
CauseCorrective ActionWhen  Detect Mismatch  in the Control Panel menu
is set to  Pause or Warning , the width of the loa-
ded roll does not match the width specified in  Fit
Roll Paper Width  in the printer driver.Press ▲ or  ▼ to select  Print, and then press the  OK button to
resume printing.
However, note that this error may cause paper jams and affect
the printing quality.Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK
button.Follow these steps to replace the roll to match the width speci- fied in the printer driver.
1. Press  ▲  or  ▼  to  select  Change  Paper ,  and  then  press  the
OK  button.
 (See " Removing the Roll from the Printer .")
→P.786
 (See " Removing the Roll Holder from Rolls .")
→P.789
2. Replace the paper with paper compatible for borderless print-
ing. (See " Attaching the Roll Holder to Rolls .")
→P.774
 (See " Loading Rolls in the Printer .")
→P.777
The printer now starts printing the print job.
Make sure the roll width selected in the dialog box displayed
when you select  Fit Roll Paper Width  in the printer driver
matches the width of the roll loaded in the printer, and then try
printing again.
Paper size not detected.
CauseCorrective ActionPaper has been loaded askew, or warped paper has been loaded.Follow these steps to reload the roll.
1. Lift the Release Lever.
2. Adjust the right edge of the roll to
make  it  parallel  to  the  right  Paper
Alignment Line.
3. If  " Not  finished  printing.  Finish
printing  remaining  jobs? "  is
shown  on  the  Display  Screen, press the  OK button.
Printing  will  resume,  starting
from  the  page  on  which  the  error occurred.
Error Message 
>
 Messages regarding paper 
>PaprWidth MismatchiPF8300131084
 
						

							CauseCorrective Action (See "Loading Rolls in the Print-
er .")
→P.777
If this error recurs after you reload
the roll, remove the Roll Holder
from the printer, push the roll firmly
in until it touches the Roll Holder
flange, and reload the Roll Holder in
the printer.
 (See " Attaching the Roll Holder to
Rolls .")
→P.774
Follow these steps to reload the
sheet.
1. Lift the Release Lever.
2. Adjust  the  right  edge  of  the  sheet
to make it parallel to the right Pa-
per  Alignment  Line  and  the  trail- ing  edge  of  the  sheet  to  make  it
parallel  to  the  paper  alignment line under the Paper Retainer.
3. If  " Not  finished  printing.  Finish
printing  remaining  jobs? "  is
shown  on  the  Display  Screen, press the  OK button.
Printing  will  resume,  starting from  the  page  on  which  the  erroroccurred.
 (See " Loading Sheets in the Print-
er .")
→P.802
Because the Platen is soiled with ink or other substances, the size of the clear
film cannot be detected.Open the Top Cover and clean the
entire Platen.  (See " Cleaning Inside the Top
Cover .")
→P.1026
Insufficient paper for job
CauseCorrective ActionThe printer has received a print job longer than the amount of roll paper left when
ManageRemainRoll  in the Control Panel menu is  On.Press  ▲ or  ▼ to select  Print,
and then press the  OK button
to resume printing.
When using the Media Take-
up Unit, press  ▲ or  ▼ to se-
lect  Print , and then press the
OK  button to resume printing.
However, the roll paper may
run out during the print job
and you may not be able to
print all of the document.
Error Message 
>
 Messages regarding paper 
>iPF8300Insufficient paper for job131085
 
						

							CauseCorrective ActionPress ▲ or  ▼ to select
Change Paper , and then press
the  OK  button to stop printing.
Either change the printer driv-
er  Paper Source  setting or re-
place the paper with paper
long enough for the print job,
and then try printing again.
When using the Media Take-
up Unit, press  ▲ or  ▼ to se-
lect  Stop Printing , and then
press the  OK button to stop
printing.
Remove the printed document
from the Media Take-up Unit,
replace the roll with a roll that
has enough paper for the print
job, and then try printing
again.
 (See " Removing the Roll
from the Printer .")
→P.786
 (See " Loading Rolls in the
Printer .")
→P.777
 (See " Removing Printed
Documents from the Media
Take-up Unit (Optional) .")
→P.831
Press ▲
 or  ▼ to select  Stop
Printing  or press the  Stop
button to stop printing.
This paper cannot be used.
CauseCorrective ActionPaper that is too large for the printer has been loaded.Lift the Release Lever and load paper of the correct size.
 (See " Paper Sizes .")
→P.771
Paper that is too small for the printer has been
loaded.Lift the Release Lever and load paper of the correct size.
 (See " Paper Sizes .")
→P.771
Paper has been loaded that is too small to print
the test pattern for printhead adjustment or noz-
zle checking.Lift the Release Lever and load unused paper A4/Letter (vertical) or larger. More than one sheet may be required depending on the ad-
justment.
Roll printing is selected.
CauseCorrective ActionYou have attempted to print on a roll,
but no roll is loaded.Press  ▲ or  ▼ to select  Load Roll Paper , and then press the  OK button.
Load the roll, and then print.
 (See " Attaching the Roll Holder to Rolls .")
→P.774
 (See " Loading Rolls in the Printer .")
→P.777
Error Message 
>
 Messages regarding paper 
>This paper cannot be used.iPF8300131086
 
						

							CauseCorrective ActionYou have attempted to print on a roll,
but no roll is loaded.Press  ▲ or  ▼ and select  Stop Printing  or press the Stop button to stop
printing.
Roll printing is selected, but sheets are loaded.
CauseCorrective ActionA print job for rolls was received
when a sheet is loaded.Follow these steps to load and print on a roll.
1. Press  ▲  or  ▼  to  select  Eject  Paper ,  press  the OK  button,  and  remove  the
sheet.  (See " Removing Sheets .")
→P.810
2. Load a new roll.
 (See " Loading Rolls in the Printer .")
→P.777
The printer now starts printing the print job.
Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK button.
The roll is empty.
CauseCorrective ActionThe roll is empty.Follow these steps to replace the used roll with a new roll of the same type and size.
1. Lift the Release Lever and remove the roll.
 (See " Removing the Roll from the Printer .")
→P.786
 (See " Removing the Roll Holder from Rolls .")
→P.789
2. Load the new roll.
 (See " Attaching the Roll Holder to Rolls .")
→P.774
 (See " Loading Rolls in the Printer .")
→P.777
3. If no barcode was printed on the roll, specify the type of paper.
 (See " Changing the Type of Paper .")
→P.784
4. When you have selected  ManageRemainRoll > On  in the control panel menu and a barcode
is not printed on the roll, also specify the paper length.  (See " Specifying the Paper Length .")
→P.785
5. If  " Not  finished  printing.  Finish  printing  remaining  jobs? "  is  shown  on  the  Display
Screen, press the  OK button.
Printing will resume, starting from the page on which the error occurred.
There is remaining
roll paper, but be-
cause it could not
be advanced, it
could not be detec-
ted.The unused portion of the roll is heavy, and this is placing a burden on the printer. It may be
helpful to change the printing mode, which will change the paper feed timing. Choose a higher level of  Print Quality in the Advanced Settings  of the printer driver.
 (See " Giving Priority to Particular Graphic Elements and Colors for Printing .")
→P.51
Error Message 
>
 Messages regarding paper 
>iPF8300Roll printing is selected, but sheets are loaded.131087
 
						

							No sheets.CauseCorrective ActionA sheet has come out of the printer during printing.1.Lift the Release Lever and remove the paper.
2. If " Not finished printing. Finish printing re-
maining  jobs? "  is  shown  on  the  Display
Screen, press the  OK button.
Printing  will  resume,  starting  from  the  page on which the error occurred.
Sheet printing is selected.
CauseCorrective ActionYou have attempted to print on a sheet, but
no sheet is loaded.Press  ▲ or  ▼ to select  Load Paper , and then press the  OK button. Load
a sheet, and then print.  (See " Loading and Printing on Sheets .")
→P.6
Press ▲ or  ▼ and select  Stop Printing  or press the Stop button to stop
printing.
Regular printing is selected, but a roll is loaded.
CauseCorrective ActionA print job for printing on
sheets was sent when a roll is
loaded.1. Press  ▲  or  ▼  to  select  Remove  Roll  Paper ,  and  then  press  the  OK  button  to
stop printing.
2. After removing the roll, load and print on a sheet of the type and size of paper you
have specified in the printer driver.
 (See " Removing the Roll from the Printer .")
→P.786
 (See " Loading and Printing on Sheets .")
→P.6
Press ▲ or  ▼ to select  Stop Printing , and then press the  OK button to stop printing.You are using a roll with the
Media Take-up Unit, but a
print job requiring sheets was
sent.1. Press the  OK button to stop printing.
2. After removing the roll, load and print on a sheet of the type and size of paper you
have specified in the printer driver.
 (See " Removing the Roll from the Printer .")
→P.786
 (See " Loading and Printing on Sheets .")
→P.6
Error Message 
>
 Messages regarding paper 
>No sheets.iPF8300131088
 
						

							Paper loaded askew.CauseCorrective ActionPaper loaded crooked was detected when the paper was advanced.Follow these steps to reload the roll.
1. Lift the Release Lever.
2. Adjust  the  right  edge  of  the  roll  to  make  it
parallel to the orange Paper Alignment Line.
3. Lower the Release Lever.
 (See " Loading Rolls in the Printer .")
→P.777
If this error recurs after you reload the roll, re-
move the Roll Holder from the printer, push the
roll firmly in until it touches the Roll Holder
flange, and reload the Roll Holder in the printer.
 (See " Attaching the Roll Holder to Rolls .")
→P.774
Follow these steps to reload the sheet.
1. Lift the Release Lever.
2. Pull out the sheet.
3. Lower the Release Lever.
4. Adjust  the  right  edge  of  the  sheet  to  make  it
parallel to the right Paper Alignment Line and
the trailing edge of the sheet to make it paral-
lel  to  the  paper  alignment  line  under  the  Pa- per Retainer.
 (See " Loading Sheets in the Printer .")
→P.802
Note•To  disable  this  message  (if  it  is  displayed  repeatedly  despite  reloading  paper,  for  example),  choose  Off or
Loose  in the  Skew Check Lv.  setting of the printer menu. However, this may cause jams and printing prob-
lems  because  paper  may  be  askew  when  printed.  Also,  the  Platen  may  become  soiled,  which  may  soil  the back of the next document when it is printed.
Cannot detect papr
CauseCorrective ActionThe printer could not detect the paper.Reload the paper as follows.
1. Press the  OK button and remove the paper.
2. Reload the paper.
 (See " Loading Sheets in the Printer .")
→P.802
 (See " Loading Rolls in the Printer .")
→P.777
Error Message 
>
 Messages regarding paper 
>iPF8300Paper loaded askew.131089
 
						

							Cannot feed paper.CauseCorrective ActionA paper jam oc-
curred in the print-
er during printing.1. Lift the Release Lever and remove the jammed paper.
 (See " Clearing Jammed Roll Paper .")
→P.1043
 (See " Clearing a Jammed Sheet .")
→P.1047
2. Load paper.
3. Lower the Release Lever.
4. If " Not finished printing. Finish printing remaining jobs? " is shown on the Display Screen,
press the  OK button.
Printing will resume, starting from the page on which the error occurred.
 (See " Loading Rolls in the Printer .")
→P.777
 (See " Loading Sheets in the Printer .")
→P.802
Cannot cut paper.
CauseCorrective ActionThere are sheets left on the
Ejection Guide.1. Lift the Release Lever and remove the paper.
2. Load paper.
3. Lower the Release Lever.
4. If  " Not  finished  printing.  Finish  printing  remaining  jobs? "  is  shown  on  the  Dis-
play Screen, press the  OK button.
Printing will resume, starting from the page on which the error occurred.
 (See " Loading Rolls in the Printer .")
→P.777
There is a foreign object by
the Output Tray, obstruct-
ing the Cutter Unit.1. Lift the Top Cover and remove the foreign object.
2. If  " Not  finished  printing.  Finish  printing  remaining  jobs? "  is  shown  on  the  Dis-
play Screen, press the  OK button.
Printing will resume, starting from the page on which the error occurred.You are not using the print-
er under the recommended
environmental conditions
for the paper.Use the printer only where the recommended environmental conditions for the paper are
met. Note that various environmental conditions are recommended for various types of paper. For details on the recommended environmental conditions, see the Paper Refer-
ence Guide.
 (See " Types of Paper .")
→P.768
You are using paper that is
not compatible with auto-
matic cutting.1. Specify  Manual  as  the  cutting  method  and  use  scissors  or  a  cutting  tool  to  cut  the
roll.
 (See " Specifying the Cutting Method for Rolls .")
→P.794
For information about paper that is compatible with automatic cutting, see the Paper Reference Guide.  (See " Types of Paper .")
→P.768
2. Lift the Release Lever and remove the paper.
In other cases, the Cutter
Unit may be damaged.Contact your Canon dealer for assistance.
Error Message 
>
 Messages regarding paper 
>Cannot feed paper.iPF8300131090
 
						

							End of paper feed.CauseCorrective ActionYou are pressing the ▲ button on the Control Panel and trying to rewind the roll to the edge.Release the  ▲ button.Paper can be retracted only up to 17 mm (0.7 in) when using the Media Take-up Unit.Release the  ▲ button.
Rel lever is in wrong position.
CauseCorrective ActionThe Release Lever is up.Lower the Release Lever.If the error occurs again, turn off the printer and wait a while before restoring power.
Rewinding error.
CauseCorrective ActionThere is some foreign object near the Media Take-up Unit sensor
and the roll cannot be detected.Remove the foreign object near the sensor.The Media Take-up Unit sensor is soiled and the roll cannot be de- tected.Wipe the sensor with a dry cloth to clean it.The roll is out of range of detection by the Media Take-up Unit sen- sor.Reload the roll.
 (See " Loading Rolls in the Printer .")
→P.777
The Media Take-up Unit sensor is damaged.Contact your Canon dealer for assistance.A paper jam has occurred and the roll cannot be rewound.Remove the paper from the Media Take-up Unit.
Press the  OK button to clear the error.
*Printing will stop momentarily if an error involving the Media Take-up Unit occurs. If you prefer printing not to
stop, set  Skip Take-Up Err  to On . However, note that this error may cause paper jams and affect the printing
quality.
Media take-up unit ready.
CauseCorrective ActionThe  Take-up Reel  setting in the printer  Set./Adj.
Menu  was changed from  Enable to Disable , but a
print job was received before the roll was re-
moved.Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK
button to stop printing.
The mode switches from take-up mode to regular mode after you change the  Take-up Reel  setting in the Set./Adj. Menu  from En-
able  to Disable  and lift the Release Lever to remove a roll, or af-
ter you execute  Paper Cutting.Press ▲ or  ▼ to select  Print, and then press the  OK button to
resume printing.
Error Message 
>
 Messages regarding paper 
>iPF8300End of paper feed.131091
 
						

							Turn on the media take-up unit.CauseCorrective ActionThe Media Take-up Unit was off when you selected Enable for Take-up Reel .Turn the Media Take-up Unit on.
Borderless printng not possible.
CauseCorrective ActionThe print job received specifies a
type or width of paper that is not
compatible with borderless print-
ing.Follow these steps to change the settings of the print job to enable borderless print-
ing.
1. Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK button.
2. Make  sure  the  correct  printer  driver  for  the  printer  is  selected  and  try  printing
again.
For  information  on  types  of  paper  compatible  with  borderless  printing,  refer  to the Paper Reference Guide. (See " Types of Paper .")
→P.768
Select None when you have set  Detect Mismatch on the control panel to  Warn-
ing .
However, note that this error may cause paper jams and affect the printing quality.Press  ▲ or  ▼ to select  Print With Border , and then press the OK button to con-
tinue printing. The document will be printed with a border.The loaded paper is a size not
compatible with borderless print-
ing.Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK button.Replace the paper with paper compatible for borderless printing as follows.
1. Press  ▲ or  ▼ to select  Change Paper , and then press the  OK button.
 (See " Removing the Roll from the Printer .")
→P.786
 (See " Removing the Roll Holder from Rolls .")
→P.789
2. Replace the paper with paper compatible for borderless printing.
 (See " Attaching the Roll Holder to Rolls .")
→P.774
 (See " Loading Rolls in the Printer .")
→P.777
The printer now starts printing the print job.
For  information  on  types  of  paper  compatible  with  borderless  printing,  refer  to
the Paper Reference Guide.
 (See " Types of Paper .")
→P.768
Press ▲ or  ▼ to select  Print With Border , and then press the OK button to con-
tinue printing. The document will be printed with a border.
Paper position not suitable for borderless printing.
CauseCorrective ActionBecause paper expands or contracts
depending on the environment of use, it may become narrower or wider
than the supported width for border-
less printing.Press  ▲ or  ▼ to select  Stop Printing , and then press the  OK button.
Use each type of paper only where the recommended environmental condi-
tions are met. For details on environmental conditions for various paper, see the Paper Reference Guide.  (See " Types of Paper .")
→P.768
Select None when you have set  Detect Mismatch in the Control Panel menu
to  Warning .
Error Message 
>
 Messages regarding paper 
>Turn on the media take-up unit.iPF8300131092