Canon Imageclass Mf4880dw User Guide
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Page 101
101 Tr o u b l e s h o o t i n g Resolve an Error Code If an error occurs, a report that contains a 3-digit error code is printed. Locate the error code in the table and follow the recommended actions to resolve the problem. Job No. Address Name Start Time Call Length Sheets Result0123 0123456789 name 01/01 02:07 AM 0115 1 NG #018 Busy/No Signal Error code Error Code Cause Action #001 A document jam has occurred. Remove the jammed document. #003 Transmission failed due to the high volum e of...
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102 Error Code CauseAction #037 The machine’s memory is full. Print, send, or delete any documents stored in memory. T h e data size exceeds the machine’s available memory. Reduce the data resolution or change the fi le format to reduce the data size. #099 A user canceled a job that is pr o cessing to be sent or received. Try to send or receive the document again. #995 A document waiting to be sent or r e ceived has been canceled by a user. Try to send or receive the document again. Improve...
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103 Tr o u b l e s h o o t i n g SymptomExampleAction The printed paper has ve r tical streaks. • Verify that the appropriate paper is being used (→p.22). • Print a test page with new paper. • If the machine is not in use for a long time after the toner cartridge has been replaced, change the < Special Mode B> settings from the operation panel. • When copying, change the < Special Mode Z> settings from the operation panel. • When faxing, change the < Special Mode Z> and < Special Mode C > settings...
Page 104
104 If you cannot solve the problem Resolve a Problem Follow the procedures below to resolve your problem. See [Troubleshooting] in the e-Manual or the Q&A from the support page of the offi cial Canon Web site. WARNING If the machine makes strange noises or emits smoke or odors: Turn OFF the power immediately, disconnect the po wer cord, and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. IMPORTANTIMPORTANTIf you attempt to repair the...
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105 Tr o u b l e s h o o t i n g FAQ Fax QCan I turn off the incoming ring when receiving a fax? └ AYes, but you can turn off the incoming ring for faxes only when you are using mode. To t u r n o ff the incoming ring for faxes, press [ ] (Menu) < RX Function Settings > . Fax Q When using mode, I often miss voice calls because the incoming ring rings only for a short period of time. How do I increase the time of rings when receiving a voice call? └ ASelect < RX Mode > in...
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106 QHow do I use the Scan function when the machine is connected to a computer via a network? └ AYou must register the machine to the MF Network Scan Utility fi rst. To re g is te r, 1 . F rom the task tray on your desktop, click [ ]. 2. Place a check next to the machine, and then click [ OK]. QCan I use the scan function when using a machine and drivers that are shared by another person? └ ANo, you may not use the scan function when sharing drivers that are installed to another...
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107 Tr o u b l e s h o o t i n g QCan I change the folder that the scanned images are saved to? └ AYes, you can change the folder to save the scanned images when scanning with the MF Toolbox. To change, 1. F rom the MF Toolbox screen, click [ Browse]. 2. Locate a folder to save the scanned images, and then click [ OK]. QCan I scan multiple images and save as a single PDF fi le? └ AYes, you can save multiple images as a single PDF fi le when scanning with the MF To o l b o x . To make a single...
Page 108
108 If a Power Failure Occurs The machine cannot be used while the power supply is cut OFF. The fax function during a power failure : • Faxes cannot be sent or received. • You may not be able to make a call with the external telephone depending on your telephone. • You may be able to receive a call with the external telephone depending on your telephone.Data storage for when the power supply is cut OFF Even if power is lost due to a power failure or acci dental unplugging, any sent or received...
Page 109
109 Please be sure that the shipment does not exceed UPS specifi cations. Maximum weight = 70 lb. (31.8 kg) Maximum length = 108” (2,743 mm) Maximum girth (length + 2 x width + 2 x height) = 130” (3,302 mm) If your shipment exceeds the above limits, please call 1-800-OK- Canon for special shipping information. Please Note: Do not send defective cartridges for replacement. D e fective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the...
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110 CAUTION • Do not install the machine in the following locations. Doing so may result in personal injury, fi re or electrical shock. –Unstable location –A location subject to excessive vibrations –A location where block the ventilation slots (too close to walls, bed, shaggy rug, and other similar objects) –A damp or dusty location –A location exposed to direct sunlight or an outside place –A location subject to high temperatures –A location near open fl ames –A location with poor...