Canon Fax L390 User Guide

Print Quality Problems
14-23
Troubleshooting14
Q
Is the machine installed in a stable location?
A
Install the machine in a proper location. (See “Choosing a Location for Your Machine,” on p. 2-1.)
Copies are too dark or too light.
Q
Is the exposure adjusted correctly?
A
Adjust the exposure correctly using [Exposure]. (See “Adjusting the Exposure (Density),” on p. 11-6.)
Q
Is the machine in the toner saver mode?
A
Set  to “OFF” in  of the Menu. (See “5.TONER 
SAVER MODE,” on p. 16-4.)
The printouts are...

Printing Problems
14-24
Troubleshooting14
Printing Problems
The Alarm indicator comes on.
Q
Does the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder?
A
Clear the paper jam, or load paper in the cassette or multi-purpose feeder. (For instructions on 
clearing paper jam, see “Clearing Jams,” on p. 14-1. For instructions on loading paper, see “Loading 
Paper,” on p. 4-3.)
A
If the machine has no paper jam, or paper is loaded in the cassette or multi-purpose feeder,...

If You Cannot Solve the Problem
14-25
Troubleshooting14
If You Cannot Solve the Problem
If you have a problem with your machine and cannot solve it using the information in this chapter, 
contact your local authorized Canon dealer or the Canon help line.
CAUTIONIf the machine makes strange noises, emits smoke or strange smells, unplug it immediately and 
contact your local authorized Canon dealer or the Canon help line. Do not attempt to disassemble or 
repair the machine yourself.NOTEAttempting to...

CHAPTER
Cleaning the Machine
15-1
15
Maintaining Your Machine 
Your machine requires no maintenance other than periodic cleaning, and replacing of the toner cartridge as needed.
Cleaning the Machine
Clean your machine regularly to keep it in good operating condition.
NOTEFollow these precautions whenever you clean the machine:
- When cleaning the machine’s exterior or the scanning glass, be sure to disconnect the power cord before 
cleaning the machine.
- When the power cord is disconnected, any...

Cleaning the Machine
15-2
Maintaining Your Machine15
Cleaning the Machine’s Exterior 
1
Disconnect the power cord.
2
Wipe the machine’s exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing 
detergent solution.CAUTIONNever use thinner, benzene, alcohol, or any other organic solvent to clean the machine, as these can 
damage the machine’s surface.
3
Plug the power cord back in.
Cleaning the ADF Area
Black lines may appear in printouts when the ADF is used to feed...

Cleaning the Machine
15-3
Maintaining Your Machine15
1
Disconnect the power cord.
2
Open the operation panel by gently pulling it up.
3
Use a soft, dry, clean cloth to clean the scanning glass and rollers (shaded areas).•If the document scanning glass and rollers are dirty, the documents you send or print will also be dirty.•Clean with a soft cloth that will not scratch the glass or rollers.•Use a soft, dry, clean cloth to wipe up paper dust around the rollers.
4
Clean the shaded areas of the operation...

Cleaning the Machine
15-4
Maintaining Your Machine15
5
When you finished, close the operation panel by pressing it down from the center.NOTEBe sure to close the operation panel until it locks into place. Otherwise the machine will not function properly.
6
Plug the power cord back in.
 

Transporting the machine
15-5
Maintaining Your Machine15
Transporting the machine
Be sure to disconnect the power cord before transporting the machine. If the machine is likely to be 
subjected to vibration (e.g., when transporting over long distances), the following precautions should 
be taken. If you do not follow these precautions, the machine may be damaged or the quality of your 
printouts may be adversely affected.1
Disconnect the power cord.
2
If the machine is connected to a telephone or your...

CHAPTER
Accessing the Menu
16-1
16
The Menu System
The Menu allows you to specify or register various settings. This chapter explains the procedure to access the menus 
and their contents.
Accessing the Menu
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select the menu you want to change ➞ press [OK].
3
Press [ (-)] or [ (+)] to select the submenu you want to change ➞ press [OK].NOTE•For details on submenus, see “Menu Descriptions,” on p. 16-2.  •After selecting the item or value with [ (-)] or [ (+)],...

Menu Descriptions
16-2
The Menu System16
Menu Descriptions
1. PAPER SETTINGS
(The factory default setting is in bold face.)
Name
Descriptions
1.CASSETTE
1.PAPER SIZE Sets the paper size for the paper cassette.
FAX-L380S: A4, B5, A5, LTR, EXECUTIV, 
ENVELOPE (You can select from COM10, 
MONARCH, DL, or ISO-C5.)
FAX-L390: A4, LTR
2.PAPER TYPE Sets the paper type to be used in the paper 
cassette.
FAX-L380S: PLAIN PAPER, 
TRANSPARENCY, PLAIN PAPER L, HEAVY 
PAPER, HEAVY PAPER H
FAX-L390: PLAIN PAPER, PLAIN...