Canon Eos Rebel T5i 700d Instruction Manual

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Troubleshooting Guide
 In shooting modes other than < a>, the ISO speed is set 
automatically. In the < a> mode, you can freely set the ISO speed 
(p.178).
  If you change the shutter speed or aperture during movie shooting, the 
changes in the exposure may be recorded.
  Zooming the lens during movie shooting can cause changes in the 
exposure regardless of whether the lens’ maximum aperture changes 
or not. Changes in the exposure may be recorded as a result.
  If you move the camera to the left or right quickly (high-speed panning) 
or shoot a moving subject, the image may look distorted.
  Flickering, horizontal stripes (noise), or irregular exposures can be 
caused by fluorescent light, LED bulbs, or other light sources during 
movie shooting. Also, changes in the exposure (brightness) or color 
tone may also be recorded. In the < a> mode, a slow shutter speed 
may solve the problem.
The ISO speed cannot be  set for movie shooting.
The exposure changes during movie shooting.
The subject looks distorte d during movie shooting.
The image flickers or horizontal  stripes appear during movie 
shooting.
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 Check if your finger is covering the speaker (p.21).
  Check if [Enable ] is set with [53: Touch control] (p.55).
  In Basic Zone modes and in movie shooting mode, certain tabs and 
menu options are not displayed. Set the shooting mode to a Creative 
Zone mode (p.46).
  Set the color space to sRGB. If Adobe RGB is set, the first character 
will be an underscore (p.141).
  It is a movie file (p.209).
  If the card already contains recorded images, the image number may 
not start from 0001 (p.208).
Operation Problems
During touch screen operati ons, the beeper suddenly 
sounds softer.
Touch screen operat ion is not possible.
Display Problems
The menu screen shows few tabs and options.
The file name’s first character is an underscore (“_”).
The file name starts with “MVI_”.
The file numbering does not start from 0001.
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Troubleshooting Guide
 Make sure the correct date and time has been set (p.36).
  Check the time zone and daylight savings time (p.36).
  The shooting date and time does not appear in the picture. The date 
and time is instead recorded in the image data as shooting 
information. When printing, you can imprint the date and time in the 
picture by using the date and time recorded in the shooting information 
(p.285).
  If the card has recorded a number of images greater than the camera 
can display, [ ###] will be displayed (p.
249).
  If the LCD monitor is dirty, use a soft cloth to clean it.
  In low or high temperatures, the LCD monitor display may seem slow 
or may look black. It will return to normal at room temperature.
  [Eye-Fi settings] will appear only when an Eye-Fi card is inserted in 
the camera. If the Eye-Fi card has a write-protect switch set to the 
LOCK position, you will not be able to check the card’s connection 
status or disable Eye-Fi card transmission (p.311).
The shooting date and time displayed is incorrect.
The date and time is not in the picture.
[###] is displayed.
The LCD monitor does not display a clear image.
[Eye-Fi settings] does not appear.
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 It is the highlight alert (p.272). Overexposed highlight areas with a loss 
of highlight detail will blink.
  If the image is protected, it cannot be erased (p.266).
  Movies edited with a personal computer using the provided 
ImageBrowser EX (p.364) or other software cannot be played back 
with the camera. However, video snapshot albums edited with EOS 
Video Snapshot Task (p.195) can be played back on the camera.
  If you operate the camera’s dials or lens during movie shooting, the 
operation noise will also be recorded. Using an external microphone 
(commercially available) is recommended (p.198).
  During autoexposure movie shooting, if there is a drastic change in the 
exposure level, the recording will stop momentarily until the brightness 
stabilizes. If this happens, shoot with < a> shooting mode (p.177).
  Make sure the stereo AV cable or HDMI cable’s plug is inserted all the 
way in (p.262, 265).
  Set the video OUT system (NTSC/PAL) to the same video system as 
the TV set (p.265).
Playback Problems
Part of the image blinks in black.
The image canno t be erased.
The movie cannot  be played back.
When the movie is played back, camera operation noise 
can be heard.
The movie has still moments.
No image appears on  the TV screen.
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Troubleshooting Guide
 If the movie file size reaches 4 GB, another movie file will be created 
automatically (p.186).
  Depending on the card reader and computer OS used, SDXC cards 
may not be correctly recognized. If this occurs, connect your camera 
to the computer with the provided interface cable, then transfer the 
images to your computer using EOS Utility (provided software, p.364).
  JPEG  c and 1 images cannot be resized (p.277).
There are multiple movie fil es for a single movie shoot.
My card reader does not recognize the card.
I cannot resize the image.
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 If you selected [Clean now f], the shutter will make a noise, but no 
picture is taken (p.223).
  If you repeatedly turn the power switch < 1>/ at a short 
interval, the < f> icon may not be displayed (p.34).
  What is displayed on the screen differs depending on the printer. This 
instruction manual lists all the printing effects available (p.284).
  Install the provided software (EOS DIGITAL Solution Disk CD-ROM) 
on the computer (p.366).
Sensor Cleaning Problems
The shutter makes a noise during sensor cleaning.
Automatic sensor clean ing does not work.
Printing-Related Problems
There are fewer printing effects th an listed in this instruction 
manual.
Computer Connection Problems
I cannot download images to a computer.
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If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
*If the error still persists, write dow n the error number and contact your 
nearest Canon Service Center.
Error Codes
NumberError Message and Solution
01
Communications between the camera and lens is faulty. Clean the 
lens contacts.
Î Clean the electrical contacts on  the camera and lens or use a 
Canon lens (p.17, 20).
02
Card cannot be accessed. Reinsert/change card or format card 
with camera.
Î Remove and insert the card again, replace the card, or format the 
card (p.31, 48).
04
Cannot save images because card is full. Replace card.
ÎReplace the card, erase unnecessa ry images, or format the card 
(p.31, 268, 48).
05
The built-in flash could not be ra ised. Turn the camera off and on 
again.
Î Operate the power switch (p.34).
06
Sensor cleaning is not possible. Turn the camera off and on 
again.
ÎOperate the power switch (p.34).
10, 20,
30, 40,
50, 60,
70, 80,
99Shooting is not possible due to an error. Turn the camera off and 
on again or re-install the battery.
ÎOperate the power switch, remove and install the battery pack 
again, or use a Canon lens (p.34, 30).
Error number
Countermeasures
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•TypeType:Digital, single-lens reflex, AF/AE camera with built-in flashRecording media:SD memory card, SDHC memory card, SDXC memory card* Compatible with UHS-I
Image sensor size: Approx. 22.3 x 14.9 mm
Compatible lenses: Canon EF lens es (including EF-S lenses)
* Excluding EF-M lenses
(35 mm-equivalent focal length is approx. 1.6 times the 
lens focal length)
Lens mount: Canon EF mount
• Image SensorType: CMOS sensor
Effective pixels: Approx. 18.00 megapixels
Aspect ratio: 3:2
Dust delete feature: Auto, Manual, Dust Delete Data appending
• Recording SystemRecording format: Design rule for  Camera File System (DCF) 2.0
Image type: JPEG, RAW (14-bit Canon original) RAW+JPEG Large simultaneous recording possible
Recorded pixels: L (Large) : Approx. 17.90 megapixels (5184 x 3456) M (Medium) : Approx. 8.00 megapixels (3456 x 2304)
S1 (Small 1) : Approx. 4.50 megapixels (2592 x 1728)
S2 (Small 2) : Approx. 2.50 megapixels (1920 x 1280)
S3 (Small 3) : Approx. 350,000 pixels (720 x 480)
RAW : Approx. 17.90 megapixels (5184 x 3456)
• Image Processing During ShootingPicture Style: Auto, Standard, Portrait, Landscape, Neutral, Faithful, 
Monochrome, User Def. 1 - 3
Basic+: Ambience-based shots, Light/scene-based shots
White balance: Auto, Preset (Daylight, Shade, Cloudy, Tungsten light,  White fluorescent light, Flash), Custom
White balance correction and white balance bracketing 
features provided
* Flash color temperature information transmission enabledNoise reduction: Applicable to long exposures and high ISO speed shots
Automatic image 
brightness correction: Auto Lighting Optimizer
Highlight tone priority: Provided
Lens aberration correction:Peripheral illumination correction, Chromatic aberration correction
Specifications
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Specifications
• ViewfinderType:Eye-level pentamirror
Coverage:Vertical/Horizontal approx. 95% (with Eye point approx. 19 mm)Magnification: Approx. 0.85x (-1 m-1 with 50mm lens at infinity)
Eye point: Approx. 19 mm (from eyepiece lens center at -1 m-1)Built-in dioptric adjustment: Approx. -3.0 - +1.0 m-1 (dpt)
Focusing screen: Fixed, Precision Matte
Mirror: Quick-return type
Depth-of-field preview: Provided
• AutofocusType: TTL secondary image-registration, phase detection
AF points: Nine cross-type AF points (Cross-type AF sensitive to 
f/2.8 with center AF point)
Focusing brightness range:EV -0.5 - 18 (center AF point, at 23°C/73°F, ISO 100)
AF operation: One-Shot AF, AI Servo AF, AI Focus AF
AF-assist beam: Small series of  flashes fired by built-in flash
• Exposure ControlMetering modes: 63-zone TTL full-aperture metering
• Evaluative metering (linked to all AF points)
• Partial metering (approx. 9% of viewfinder at center)
• Spot metering (approx. 4% of viewfinder at center)
• Center-weighted average metering
Metering brightness range: EV 1 - 20 (at 23°C/73°F, ISO 100)
Exposure control: Program AE (Scene In telligent Auto, Flash Off, Creative 
Auto, Portrait, Landscape, Close-up, Sports, Special 
scene (Night Portrait, Handheld Night Scene, HDR 
Backlight Control), Program), Shutter-priority AE, 
Aperture-priority AE, Manual exposure
ISO speed:
Basic Zone modes*: ISO 100 - ISO 6400 set automatically(Recommended  * Portrait: ISO 100, Handheld Night Scene: 
exposure index) ISO 100 - ISO 12800 set automatically Creative Zone modes: ISO 100 - ISO 12800 set manually
(whole-stop increments), ISO 100 - ISO 6400 set 
automatically, maximum ISO speed settable for ISO 
Auto, or ISO expansion to “H” (equivalent to ISO 25600)
Exposure compensation: Manual: ±5 stops in 1/3- or 1/2-stop incrementsAEB: ±2 stops in 1/3- or 1/2-stop increments (Can be  combined with manual exposure compensation)
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AE lock:Auto: Applied in One-Shot AF with evaluative 
metering when focus is achieved
Manual: With AE lock button
•ShutterType: Electronically-controlled, focal-plane shutter
Shutter speeds: 1/4000 sec. to 30 sec. (Total shutter speed range.  Available range varies by shooting mode.), Bulb, X-sync 
at 1/200 sec.
•FlashBuilt-in flash:Retractable, auto pop-up flash
Guide No.: Approx. 13/43 (ISO 100, in meters/feet)
Flash coverage: Approx. 17mm lens angle of view
Recycling time approx. 3 sec.
Wireless master function provided
External flash:
EX-series Speedlite (Flash functions settable with the camera)Flash metering: E-TTL II autoflashFlash exposure compensation: ±2 stops in 1/3- or 1/2-stop increments
FE lock: Provided
PC terminal: None
• Drive SystemDrive mode:Single shooting, continuous shooting, self-timer with 10-sec. 
or 2-sec. delay and 10-sec. delay with continuous shooting
Continuous shooting speed: Max. approx. 5 shots/sec.
Max. burst (Approx.): JPEG Large/Fine: 22 (30) shots RAW: 6 (6) shots
RAW+JPEG Large/Fine: 3 (3) shots
* Figures in parentheses apply to an UHS-I compatible 8 GB card based on Canon’s testing standards.
* Figures are based on Canon’s testing standards (ISO  100 and “Standard” Picture Style) using an 8 GB card.
• Live View ShootingAspect ratio settings: 3:2, 4:3, 16:9, 1:1
Focusing: Hybrid CMOS AF System* (Face+Tracking, FlexiZone- Multi, FlexiZone-Single), Phase-difference detection 
(Quick mode)
Manual focusing (approx. 5x / 10x magnification possible)* Focusing brightness range: EV 1 - 18 (at 23°C/73°F, ISO 100)
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