Canon Eos Rebel T3 1100d Instruction Manual

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System Map
 
Remote SwitchRS-60E3
EF-S lenses
EF lenses
HDMI Cable 
HTC-100 (2.9 m/9.5 ft.)
TV/Video
PictBridge-compatible printer
Interface Cable(1.3 m/4.3 ft.)
Camera Instruction Manual Software Instruction
Manual
EOS DIGITAL
Solution Disk
Interface Cable IFC-200U/500U (1.9 m/6.2 ft.) / (4.7 m/15.4 ft.)
Windows 7
Windows Vista
Windows XP
Mac OS XComputer
Card slot
USB port
SD/SDHC/SDXC memory card Card reader
* The length of all cables is approx. **m/**ft.
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If a problem occurs with the camera, first refer to this Troubleshooting 
Guide. If this Troubleshooting Guide does not resolve the problem, 
contact your dealer or nearest Canon Service Center.
 Do not recharge any battery pack ot her than a genuine Canon Battery 
Pack LP-E10.
 
If there is a problem with the battery  charger, the protective circuit will stop 
the charging operation and the charge la mp will blink in orange. If this 
happens, disconnect the charger’s powe r plug from the power outlet and 
remove the battery pack. Attach the  battery pack to the charger again and 
wait a while before connecting the  charger to a power outlet again.
 Make sure the card/battery compartment cover is closed (p.28).
  The battery is not properly installed in the camera (p.28).
  Recharge the battery (p.26).
  Press the < B> button (p.46).
  If the power is turned off while an im age is being recorded to the card, 
the access lamp will still continue  to light/blink for a few seconds. 
When the image recording is comple ted, the power will turn off 
automatically.
  Use a fully-charged battery pack (p.26).
  The rechargeable battery pack  performance will degrade over 
repeated use. Purchase a new one.
Troubleshooting Guide
Power-Related Problems
The battery pack does not recharge.
The battery charger’s lamp blinks.
The camera does not operate even when  the power switch is set to .
The access lamp still blinks even when the power switch is set to .
The battery becomes exhausted quickly.
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Troubleshooting Guide
 If you use Live View shooting or  shoot movies for a prolonged period 
(p.121, 139), the number of possible shots will decrease.
  If you hold down the shutter button for a long time or often use only the 
AF without taking pictures, the number of possible shots will decrease.
  If you often use the LCD monitor,  the number of possible shots will 
decrease.
  If you use the lens Image Stabilizer,  the number of possible shots will 
decrease.
  Auto power off is in effect. If you  do not want auto power off to take 
effect, set [ 5 Auto power off ] to [Off] (p.155).
  Even if [ 5 Auto power off ] has been set to [ Off], the LCD monitor will 
still turn off after the camera is  idle for 30 min. Press the  
button to turn on the LCD monitor.
  The card is not properly inserted (p.28).
  If the card is full, replace the  card or delete unnecessary images to 
make room (p.28, 196).
  If you try to focus in the One- Shot AF mode while the focus 
confirmation light < o> in the viewfinder blin ks, a picture cannot be 
taken. Press the shutter button hal fway again to focus, or focus 
manually (p.39, 85).
  Slide the card’s write-protect switch  to the Write/Erase setting (p.28).
  If a card error me ssage is displayed,  see page 30 or 250.
The camera turns off by itself.
Shooting-Related Problems
No images can be shot nor recorded.
The card cannot be used.
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244
 If the card already contains re corded images, the image number might 
not start from 0001 (p.158).
  Set the lens focus mode switch to < AF> (p.35).
  To prevent camera shake, press t he shutter button gently (p.38, 39).
  If the lens has an Image Stabiliz er, set the IS switch to .
 
In low light, the shutter speed may become slow. Use a faster shutter speed 
(p.92), set a higher ISO speed (p.77),  use flash (p.88), or use a tripod.
 Horizontal stripes or irregular expos ures can be caused by fluorescent 
light, LED bulbs, or other artificial  lighting during viewfinder or Live 
View shooting. Also, the exposure  or color tone might not come out 
right. A slow shutter s peed may solve the problem.
  Under [ 7 Custom Functions (C.Fn) ], if [3: Long exposure noise 
reduction ] is set to [0: Off] and [ 4: High ISO speed noise reduction ] 
to any setting other than [ 2: Strong], the continuous shooting speed 
will return to normal. The maximu m burst during continuous shooting 
will also return to normal.
  If you shoot something that has fine detail (field of grass, etc.), the file 
size will be larger and the actual  maximum burst might be lower than 
the number ment ioned on page 74.
  Under [ 7 Custom Functions (C.Fn) ], if [5: Highlight tone priority ] 
is set to [ 1: Enable ], ISO 100 cannot be set. If [ 0: Disable] is set, ISO 
100 can be set (p.220).
The file numbering doe s not start from 0001.
The image is out of focus.
Horizontal stripes appear, or th e exposure or color tone look 
strange.
The continuous shooting speed is slower./
The maximum burst during c ontinuous shooting is lower.
ISO 100 cannot be set.
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Troubleshooting Guide
 Under the [ 7 Custom Functions (C.Fn)] menu, if [ 5: Highlight tone 
priority ] is set to [ 1: Enable], the Auto Lighting Optimizer cannot be 
set. If [ 0: Disable] is set, the Auto Light ing Optimizer can be set 
(p.107).
  If you shoot at night when the backg round is dark, the shutter speed 
becomes slow automatically (slow- sync shooting) so that both the 
subject and background are properly  exposed. If you do not want a 
slow shutter speed to be set, set [ 2: Flash sync. speed in Av mode ] 
in [ 7 Custom Functions (C.Fn) ] to 1 or 2 (p.218).
  In the  1, 2, 4 , and 6 modes, the built-in flash will pop-up 
automatically when fl ash is necessary.
  If you shoot continuously  with the built-in flash at short intervals, the 
flash might stop operating  to protect the flash unit.
  If flash exposure compensation has bee n set on an external Speedlite, 
[ Flash exp. comp ] (p.169) cannot be set in the [ External flash func. 
setting ] screen. Also, if you set flash  exposure compensation with the 
camera and then set flash exposure  compensation with the external 
Speedlite, the Speedlite’s flash exposure compensation setting will 
override the camera’s. When the Speedlite’s flash exposure 
compensation is canceled, flash  exposure compensation can be set 
with the camera.
The Auto Lighting Optimizer cannot be set.
When I use the  mode with flash, the sh utter speed becomes slow.
The built-in flash pops up by itself.
The built-in flash does not fire.
I cannot set flash exposure compensation with [External 
flash func. setting].
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246
 Under [ 7 Custom Functions (C.Fn) ], set [2: Flash sync. speed in 
Av mode ] to [0: Auto ] (p.218).
  The built-in flash’s pop-up mechanism  moves slightly. This is normal.
  If you use flash, the shutter will ma ke two sounds each time you shoot 
(p.123).
  It indicates that the camera’s inte rnal temperature is high. If the  
icon is white, the still photo’s image  quality might deteriorate. If the 
 icon is red, it indicates that t he Live View or movie shooting will 
soon be terminated automatically (p.136, 150).
  If the card’s writing speed is  slow, movie shooting may stop 
automatically. Use an SD Speed Class 6 “ ” or faster card. To 
find out the card’s read/ write speed, see the card manufacturer’s Web 
site, etc.
  If a movie clip’s file size reaches  4 GB or the shooting length reaches 
29 min. 59 sec., the movie shoot ing will stop automatically.
  Flickering, horizontal stripes (noise ), or irregular exposures can be 
caused by fluorescent light, LED bulbs, or other artificial lighting during 
movie shooting. Also, changes in t he exposure (brightness) or color 
tone might also be recorded.
High-speed sync cannot be set in the < f> mode.
The camera makes a noise when it is shaken.
The shutter makes two shooting s ounds during Live View shooting.
During Live View shooting and movie shooting, the E icon appears.
Movie shooting terminates by itself.
The image flickers or horizontal stripes appear during movie 
shooting.
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Troubleshooting Guide
 If the LCD monitor is dirty,  use a soft cloth to clean it.
  In low or high temperatures, the  LCD monitor display may seem slow 
or might look black. It will retu rn to normal at room temperature.
  It is the highlight alert (p.200). Ov erexposed highlight areas with a loss 
of highlight detail will blink.
  If the image has been protected,  it cannot be erased (p.194).
  Movies edited with a personal computer using the provided 
ZoomBrowser EX/ImageBrowser (p.270) or other software cannot be 
played with the camera.
  If you operate the camera’s dials or  lens during movie shooting, the 
operation noise will also be recorded.
  If there is a drastic change in t he exposure during movie shooting, the 
autoexposure stops the recording  momentarily until the exposure 
stabilizes.
  If you move the camera to the left  or right quickly (high-speed panning) 
or shoot a moving subject, t he image may look distorted.
Playback Problems
The LCD monitor does not display a clear image.
Part of the image blinks in black.
The image cannot be erased.
The movie cannot play.
When the movie is played, camera  operation noise can be heard.
The movie has still moments.
The subject looks distorted during movie shooting.
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248
 An HDMI cable (sold separately) is  necessary to connect the camera 
to a TV set. Using t he HDMI Cable HTC-100  (sold separately) is 
recommended (p.191).
  Also check that your TV set has  an HDMI IN terminal. If the TV set 
does not have an HDMI IN terminal  and has only an A/V IN jack, the 
camera cannot be connected.
  Make sure the HDMI cable’s plug is  inserted all the way in (p.191).
  Using HDMI Cable HTC-100 (sold separately) is recommended 
(p.191).
  Depending on the card reader and com puter OS used, SDXC cards 
might not be correctly recognized . In such a case, connect your 
camera to the computer with t he provided interface cable, then 
transfer the images to your com puter using EOS Utility (provided 
software, p.270).
  In Basic Zone modes and in movie  shooting mode, certain tabs and 
menu options are not displayed. Set  the shooting mode to a Creative 
Zone mode (p.42).
  Set the color space to sRGB. If Adobe  RGB is set, the first character 
will be an underscore (p.119).
I cannot connect the ca mera to my TV set.
No image appears on the TV screen.
My card reader does not recognize the card.
Display Problems
The menu screen shows few tabs and options.
The file name’s first character is an underscore (“_MG_”).
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Troubleshooting Guide
 It is a movie file (p.159).
  The correct date and time has not been set (p.33).
  The shooting date and time does not  appear in the picture. The date 
and time is instead recorded  in the image data as shooting 
information. When printing, you can  imprint the date and time in the 
picture by using the date and time recorded in the shooting information \
(p.207).
  If the card has recorded a number of images greater than the camera 
can display, [ ###] will be displayed (p.181).
  [Eye-Fi settings ] will appear only when an Eye-Fi card is inserted into 
the camera. If the Eye-Fi card has  a write-protect tab set to the LOCK 
position, you will not be able to che ck the card’s connection status or 
disable Eye-Fi card transmission (p.230).
  What is displayed on the screen diff ers depending on the printer. This 
instruction manual lists all the  printing effects available (p.206).
The file name starts with “MVI_”.
The shooting date and time displayed is incorrect.
The date and time is not in the picture.
[###] is displayed.
[Eye-Fi settings] does not appear.
Printing-Related Problems
There are fewer printing effects than listed in the instruction 
manual.
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If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error No. and contact your nearest 
Canon Service Center.
Error Codes
No.Error Message & Solution
01
Communications between the camera  and lens is faulty. Clean the 
lens contacts.
Î Clean the electrical contacts on  the camera and lens and use a 
Canon lens (p.15, 18).
02
Card cannot be accessed. Reinse rt/change card or format card 
with camera.
Î Remove and insert the card again,  replace the card, or format the 
card (p.28, 44).
04
Cannot save images because  card is full. Replace card.
ÎReplace the card, eras e unnecessary images,  or format the card 
(p.28, 196, 44).
05
The built-in flash coul d not be raised. Turn the camera off and on 
again.
Î Operate the power switch (p.31).
10, 20, 
30, 40, 
50, 60, 
70, 80Shooting is not possible due to an  error. Turn the camera off and 
on again or re-install the battery.
Î Operate the power switch, remove  and install the battery pack 
again, or use a Canon lens (p.31, 28).
Error No.
Countermeasures
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