Brother Printers Mfc 1970 Multifunction Print Copy Scan Fax Owners Manual

							73
Message Center Pro
Message Center Pro works as an additional enhancement of Message Center and
provides you with Personal Mailbox and Voice-on-Demand.  Up to five Personal
Mailboxes are available.  Voice-on-Demand stores voice information messages for
someone calling you. These memory boxes allow you to store voice messages that
provide callers with more information automatically and effectively, so you don’t
have to answer the call yourself.
Start with a Plan
Before you can record your outgoing messages (OGMs), you need a plan.  Decide
what you will store in each Voice Information memory box such as directions to
your home or business, and the number you will give it.  Choose who will have a
personal mailbox.  Tell each person with a personal mailbox to prepare to record
an OGM and choose a four-digit password.
Prepare one 2nd Level OGM that identifies the type of information in each Voice
Information memory box number and another 2nd Level OGM that identifies the
name and box number of each person with a Personal Mailbox.
Finally, prepare a 1st Level OGM that identifies your company (or family) and
directs callers to either Voice-on-Demand (Voice Information) or Personal
Mailboxes.  Also explain they can just leave a general voice message or send a
general fax after the beep.
9
CHAPTER NINE
Message
Center Pro 
						

							74CHAPTER NINE
Setting Up Message Center Pro
You must set up Message Center Pro in the following order: However, if you are
using only Voice Information, follow steps 1, 3, 5, 6 and 7. If you are using only
Personal Mailbox, follow steps 2, 4, 5, 6 and 7.
1Record Voice-on-Demand information messages.
(
Function, 9, 4)
2Record Outgoing Message (OGM) and Password for each Personal Mailbox.
(
Function, 9, 3)
3Record 2nd Level Outgoing Message (OGM) for Voice Information.
(
Function, 9, 2)
4Record 2nd Level Outgoing Message (OGM) for Personal Mailbox.
(
Function, 9, 2)
5Record 1st Level Outgoing Message (OGM).
(
Function, 9, 2)
6Turn Message Center Pro ON.
(
Function, 9, 1)
7Activate Message Center Mode.
Voice
The Voice-on-Demand allows you to store voice messages into the memory boxes
respectively. You can use the memory boxes to provide callers with more
information automatically and effectively, without answering the call yourself.
Recording Voice Information In Memory
Box
1Press Function, 9, 4.
2Press Set.  The screen prompts you to enter a Voice Memory Box number.
VOICE NO.:
3Enter a memory box number (01-99).
Recording,
Playing and
Erasing
Voice
Information
is included
in this
section. 
						

							75MESSAGE CENTER PRO
4Press Set.  The screen prompts:
REC/ERASE/PLAY?
5Press Record, then pick up the handset.  Record a message up to the
Incoming Maximum Message Time you’ve set.
6Replace the handset.  The FAX/MFC plays back your message.
7To leave another message, return to Step 3.
8Press Stop to exit.
Playing Voice Message in Memory Box
1Press Function, 9, 4.
2Press Set.  The screen prompts you to enter a Voice Memory Box number.
VOICE NO.:
3Enter a memory box number (01-99).
4Press Set.  The screen prompts:
REC/ERASE/PLAY?
5Press Play.  The FAX/MFC plays the message stored in the selected memory box.
Adjust volume by pressing Speaker Volume 
Low or High.
Erasing Voice Memory Box
1Press Function, 9, 4.
2Press Set.  The screen prompts you to enter a Voice Memory Box number.
VOICE NO.:
3Enter a memory box number (01-99).
4Press Set.  The screen prompts:
REC/ERASE/PLAY?
5Press Erase, 1 to erase the voice message stored in the selected memory box.
See
Setting
Maximum
Time for
Incoming
Messages
Time
p. 65 
						

							76CHAPTER NINE
Personal Mailbox
Callers can enter a confidential fax or voice message into one of five personal
mailboxes.  Each mailbox is accessed by a pre-determined password, to help
protect the privacy of multiple FAX/MFC users.  The same password is
necessary to retrieve these messages remotely.
Recording Personal Mailbox
OGM/Password
1Press Function, 9, 3.
2The screen prompts you to select a mailbox number.
BOX NO.:01
SELECT     & SET
3Press  or  to display your selected mailbox number.
4Press Set when the screen displays the selected mailbox.  The screen then
prompts you to enter a 4-digit password.
PASSWORD:XXXX
5Enter the 4-digit code you want to use as your password.
6Press Record, then pick up the handset.
7Record an OGM (no longer than 20 seconds) that informs users they can
send a fax or voice message.
8Replace the handset.  The FAX/MFC plays back your OGM.
9Press Stop to exit.
Playing Incoming Messages and Memo
in Personal Mailbox
The screen displays whether it has received any messages.  If any mailboxes
contain messages, the screen will alternately display the numbers of those
mailboxes, with how many VOICE and FAX messages the Message Center has
stored.
To listen to voice incoming messages and memos in your mailbox, or to print
faxes in your mailbox, you will need your 4-digit password.
1Press Play, while holding down Shift.
2Press  or  to display the mailbox number you want to select.
Recording,
Playing and
Erasing
Personal
Mailbox
OGMs is
included in
this section. 
						

							77MESSAGE CENTER PRO
3Press Set.  The screen then prompts you to enter your  4-digit password.
4Enter your password.
5Press Set.  The FAX/MFC plays back voice incoming messages and memos
stored in the mailbox, then prints faxes stored in the mailbox.
Erasing Incoming Messages and
Memos From Personal Mailbox
You can erase voice incoming messages and memos individually or all at once.
You cannot erase fax incoming messages individually.
To erase an individual message
1Press Play, while holding down Shift.
2Press  or  to display the number you want to select.
3Press Set.  The screen then prompts you to enter your 4-digit password.
4Enter your password.
5Press Set.  The FAX/MFC begins to play back messages.  Each message is
preceded by one long beep and followed by two short beeps.
6Press Erase immediately after the two short beeps, or while a message is
playing to erase it.  The screen prompts:
ERASE THIS MSG?
1.YES 2.NO
7 Press 1 to erase
—OR—
Press 
2 to exit without erasing.
To erase all messages
1Press Erase, while holding down Shift.
2Press  or  to display your selected mailbox number.
3Press Set.  The screen then prompts you to enter your 4-digit password.
4Enter your password.
5Press Set.
6Press  or  to select VOICE (erase all voice messages), FAX (erase all
fax messages), or MSG (erase all messages).
See
Recording
OGM/
Password
p. 76 
						

							78CHAPTER NINE
7Press Set when the screen displays your selection.
8Press 1 to erase
—OR—
Press 
2 to exit without erasing.
Recording Memo in Personal Mailbox
1While holding down  Shift, press Record.
2Press  or  to display the mailbox number you want to select.  Press Set.
3Pick up the handset and record your memo (no longer than the Incoming
Message Maximum Time).
4Replace the handset or press Stop.
Remote Retrieval of Incoming Messages
and Memos In Personal Mailbox
1Dial your FAX/MFC number from a touch tone phone (or from fax machine
if you plan to retrieve fax messages).
2During the Message Center Pro OGM (1st Level), immediately enter 0 1
 to access Personal Mailbox.
3When you hear 2nd Level OGM, enter your Personal Mailbox number
(01
—05).
4When you hear your Personal Mailbox OGM, enter your 4-digit password.  If
there are no messages, the line will disconnect.  If there are messages, you
will hear the voice messages begin to play.  Press 
1 to replay a message
while it is playing.  Press 
2 to skip a message.  Press 9 to stop message
playback.  Press 
3 to erase all messages.
5Replace the handset.
See
Recording
OGM/
Password
p. 76 
						

							79MESSAGE CENTER PRO
Recording Second Level OGM
After callers have pressed 0 1  for Personal Mailbox, or 0 2  for Voice-
on-Demand, they will need to hear more instructions from you in the 2nd Level
OGM.  Make sure you tell callers the memory box numbers of specific voice messages
(2 3 
, 2 4 , 2 5 , etc.)  and the names and mailbox numbers (0 1 —0 5 )
for personal mailboxes.
1Press Function, 9, 2.  The screen prompts you to select an OGM.
2Use  or  to display MAIL BOX or VOICE ON DEMAND.
3Press Set.  The screen prompts:
REC/ERASE/PLAY?
4Press Record, then pick up the handset.  Record a message no longer than 20
seconds.
5Hang up.  The FAX/MFC plays back the selected second level OGM.
6Press Stop to exit.
Playing Second Level OGM
1Press Function, 9, 2.  The screen prompts you to select an OGM.
2Use  or  to display MAIL BOX or VOICE ON DEMAND.
3Press Set.  The screen prompts:
REC/ERASE/PLAY?
4Press Play.  Adjust the volume by pressing Speaker Volume Low or High.
5Press Stop to exit.
Erasing Second Level OGM
1Press Function, 9, 2.  The screen prompts you to select an OGM.
2Use  or  to display MAIL BOX or VOICE ON DEMAND.
3Press Set.  The screen prompts:
REC/ERASE/PLAY?
4Press Erase, 1.
5Press Stop to exit.
Recording,
Playing and
Erasing
Second Level
OGMs is
included in
this section. 
						

							80CHAPTER NINE
Recording First Level OGM
This is the announcement all callers will hear.  In this announcement, you must
tell callers how to select the option for Personal Mailbox (press 
0 1 ) or
Voice-on-Demand (press 
0 2 ).  This outgoing message should also tell
callers that after the beep they can leave a voice message, or they  can send a fax .
1Press Function, 9, 2.  The screen prompts you to select an OGM.
MSG CTR PRO
SELECT     & SET
2Use  or  to display MSG CTR PRO.
3Press Set.  The screen prompts:
REC/ERASE/PLAY?
4Press Record, then pick up the handset.  Record a message no longer than 20
seconds.
5Hang up.  The FAX/MFC plays back the first level OGM.
6Press Stop to exit.
Playing First Level OGM
1Press Function , 9, 2.  The screen prompts you to select an OGM.
2Use  or  to display MSG CTR PRO.
3Press Set.  The screen prompts:
REC/ERASE/PLAY?
4Press Play.  Adjust the volume by pressing Speaker Volume Low or High.
5Press Stop to exit.
Erasing First Level OGM
1Press Function, 9, 2.  The screen prompts you to select an OGM.
2Use  or  to display MSG CTR PRO.
3Press Set.  The screen prompts:
REC/ERASE/PLAY?
4Press Erase, 1.
5Press Stop to exit.
Recording,
Playing and
Erasing First
Level OGMs
is included
in this
section. 
						

							81MESSAGE CENTER PRO
Turning On Message Center Pro
This is the final step to turn on Message Center Pro.   You must have already
stored information in Personal Mailboxes and/or in Voice-on-Demand memory
boxes.  You must have recorded a 1st Level and a 2nd Level OGM.
1Press Function, 9, 1.
2The screen prompts you to select ON or OFF.
3Use  or  to select ON (or OFF).
4Press Set when the screen displays your selection.
5Press Stop to exit. 
						

							82CHAPTER NINE