Brother Printers Mfc 1970 Multifunction Print Copy Scan Fax Owners Manual

							 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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FAX 1570MC
MFC 1870MC
MFC 1970MC
® 
						

							©1996–1998 Brother Industries, Ltd.
Year 2000 Compliant
All Brother fax machines and multi-function
centers are Year 2000 Compliant.  For
more information, visit the Brother Home
Page at http://www.brother.com, then
click the Year 2000 Statement button. 
						

							Table of Contents
1
IntroductionUsing This Manual.............................................................................................. 1
Finding Information ....................................................................................................... 1
Test Sheet Procedures (for USA only) ............................................................................. 1
About Fax Machines ........................................................................................................ 2
Fax Tones and Handshake .............................................................................................. 2
FAX 1570MC Control Panel Overview.............................................................. 3
MFC 1870MC and MFC 1970MC Control Panel Overview................... 4
2
InstallationCaution.............................................................................................................................. 5
Packing List.................................................................................................................... 6
Make sure you have the following items: ............................................................ 6
Choosing a Location.................................................................................................. 7
Assembly.......................................................................................................................... 7
Attach the document support .......................................................................................... 7
Attach paper support ....................................................................................................... 8
Install the printing cartridge .......................................................................................... 8
Install paper .................................................................................................................... 9
Acceptable paper ............................................................................................................ 10
Connect the handset ...................................................................................................... 10
Connect the power cord ................................................................................................. 10
Connect the telephone line ........................................................................................... 11
Special Line Considerations .......................................................................................... 11
Roll Over Phone Lines ............................................................................................ 11
Two-Line Phone System ......................................................................................... 11
Converting Telephone Wall Outlets ........................................................................ 12
Installing FAX/MFC, External Two-Line TAD,
and Two-Line Telephone ..................................................................................... 12
Multi-Line Connections (PBX) ..................................................................................... 13
If you are installing the FAX/MFC to work with a PBX: .................................... 13
Custom Features on Your Phone Line .......................................................................... 14
Connecting an External
Telephone Answering Device (TAD) ........................................................................... 14
Sequence ................................................................................................................. 14
Connections ............................................................................................................ 15
Outgoing Message (OGM) on External TAD .......................................................... 16
Connecting an External Telephone .............................................................................. 16
i 
						

							iiTABLE OF CONTENTS
3
Fax
SettingsFax Settings................................................................................................................... 17
Setting Dialing Mode (Tone/Pulse) .............................................................................. 17
Setting Date and Time .................................................................................................. 17
Setting Station ID .......................................................................................................... 18
Entering Text ................................................................................................................. 18
Inserting spaces ...................................................................................................... 19
Making corrections ................................................................................................. 19
Repeating letters ..................................................................................................... 19
Special characters and symbols ............................................................................. 19
Storing One Touch Dial Numbers ................................................................................ 20
One Touch Dialing ................................................................................................. 21
Storing Speed Dial Numbers ......................................................................................... 22
Speed Dialing ................................................................................................................ 22
Changing One Touch and
Speed Dial Numbers ................................................................................................... 23
Setting Up Groups for Broadcasting ............................................................................. 23
Setting Beeper Level ...................................................................................................... 24
Memory Storage ............................................................................................................ 24
4
On-Screen
ProgrammingUser-Friendly Programming................................................................................ 25
Function Mode .............................................................................................................. 25
Alternating Displays ...................................................................................................... 26
Function Selection Table .............................................................................................. 26
5
Basic Fax
OperationSending Faxes.............................................................................................................. 31
Before you begin: ........................................................................................................... 31
Contrast Setting ............................................................................................................. 32
Manual Transmission ................................................................................................... 32
Automatic Transmission ............................................................................................... 33
Manual and Automatic Fax Redial .............................................................................. 33
Receiving Faxes.......................................................................................................... 33
Select Answer Mode ....................................................................................................... 33
Record Fax/Tel Outgoing Announcement (F/T OGM) ......................................... 34
Easy Receive .................................................................................................................. 34
To select or change your Answer Mode .................................................................. 35
Setting Ring Delay ........................................................................................................ 35
Setting F/T Ring Time .................................................................................................. 36
Speaker Volume ............................................................................................................. 36
Ring Volume .................................................................................................................. 37
Smoothing ..................................................................................................................... 37
Setting Paper Size ......................................................................................................... 37
Printing a Reduced Incoming Document ............................................................. 38
Recommended Reductions .................................................................................... 38 
						

							iiiTABLE OF CONTENTS
6
Telephone & 
Speakerphone
(Voice) Operatio
nMaking Voice Calls................................................................................................... 39
Manual Dialing ............................................................................................................. 39
Answering Calls with the Speakerphone ................................................................ 39
One Touch Dialing ........................................................................................................ 40
Speed Dialing ................................................................................................................ 40
Hold ............................................................................................................................... 40
Pause ............................................................................................................................. 40
Tone/Pulse .....................................................................................................................40
Searching Telephone Index .......................................................................................... 41
7
Advanced
Fax OperationSending Faxes.............................................................................................................. 43
Quick Scan Fax Transmission ...................................................................................... 43
Daily Timer ....................................................................................................................43
Delayed Transmission ................................................................................................... 44
Interrupting Timer and Poll Waiting ........................................................................... 44
Canceling a Delayed Fax .............................................................................................. 45
Broadcasting .................................................................................................................. 45
Overseas Mode ............................................................................................................... 45
Error Re-Transmission .................................................................................................. 46
Composing Electronic Cover Page ................................................................................ 46
Always Send Cover Page ................................................................................................ 47
Cover Page (Temporary Setting) .................................................................................. 47
Using a Printed Cover Page .......................................................................................... 48
Call Reservation ............................................................................................................ 48
Print Call Back Message ................................................................................................ 49
Next-Fax Reservation .................................................................................................... 49
Multiple Resolution Transmission ............................................................................... 50
Receiving Faxes.......................................................................................................... 50
Operation from Extension Telephone .......................................................................... 50
For F/T (Fax/Tel) Mode Only ................................................................................. 50
Changing Remote Codes ........................................................................................ 51
To change Remote Codes ................................................................................... 51
Distinctive Ringing ....................................................................................................... 51
Registering the Distinctive Ringing phone number ......................................... 52
Caller ID ........................................................................................................................ 53
Clearing Caller ID Information ............................................................................. 54
Polling ........................................................................................................................... 54
Setup to Poll Another Fax ....................................................................................... 54
Setup to Be Polled (Poll Waiting) .......................................................................... 55
Sequential Polling ......................................................................................................... 56
Copy Functions .............................................................................................................. 57
Multiple Copies ....................................................................................................... 57
Reducing and Enlarging Copies ............................................................................ 57 
						

							ivTABLE OF CONTENTS
8
Message
CenterMessage Center Mode............................................................................................. 59
Flexible Memory Settings .............................................................................................. 60
Setting Up Message Center ............................................................................................ 60
Setting Message Storage ................................................................................................ 61
Recording Message Center Outgoing Message ............................................................. 61
Listening to Outgoing Message (OGM) ........................................................................ 62
Erasing Outgoing Message (OGM) ............................................................................... 62
Activating Message Center Mode ................................................................................... 62
Message Indicators ........................................................................................................ 62
Playing Voice Messages and Memos ............................................................................. 63
Printing a Fax Message ................................................................................................. 63
Backup Printing Option ................................................................................................ 64
Erasing Messages ........................................................................................................... 64
To erase voice messages individually ........................................................................... 64
To erase messages all at once ....................................................................................... 65
Setting Maximum Time for Incoming Messages ......................................................... 65
Setting Toll Saver .......................................................................................................... 65
ICM Recording Monitor ................................................................................................ 66
Recording a Memo ........................................................................................................ 66
Recording a Conversation ............................................................................................. 66
Paging/Fax Forwarding ................................................................................................ 66
Programming Paging Number .............................................................................. 67
Programming a Fax Forwarding Number ............................................................. 67
Remote Retrieval....................................................................................................... 68
Using Remote Access Code ............................................................................................ 68
Changing Remote Access Code ..................................................................................... 68
Remote Control Commands ......................................................................................... 69
Retrieving Memory Status List ...................................................................................... 70
Retrieving Fax Messages ............................................................................................... 70
Changing Fax Forwarding Number ............................................................................. 71
9
Message
Center ProMessage Center Pro................................................................................................. 73
Start with a Plan ........................................................................................................... 73
Setting Up Message Center Pro ..................................................................................... 74
Voice................................................................................................................................. 74
Recording Voice Information In Memory Box ............................................................. 74
Playing Voice Message in Memory Box ........................................................................ 75
Erasing Voice Memory Box ........................................................................................... 75
Personal Mailbox...................................................................................................... 76
Recording Personal Mailbox OGM/Password .............................................................. 76
Playing Incoming Messages and Memo in Personal Mailbox .................................... 76
Erasing Incoming Messages and Memos From Personal Mailbox ............................. 77
To erase an individual message ........................................................................ 77 
						

							vTABLE OF CONTENTS
To erase all messages ......................................................................................... 77
Recording Memo in Personal Mailbox ......................................................................... 78
Remote Retrieval of Incoming Messages and Memos In Personal Mailbox ............... 78
Recording Second Level OGM............................................................................ 79
Playing Second Level OGM ........................................................................................... 79
Erasing Second Level OGM ........................................................................................... 79
Recording First Level OGM.................................................................................. 80
Playing First Level OGM ................................................................................................ 80
Erasing First Level OGM ................................................................................................ 80
Turning On Message Center Pro....................................................................... 81
10
Printing
Reports
and ListsFAX/MFC Activity......................................................................................................... 83
To print a report ............................................................................................................ 84
Activity Report Interval ................................................................................................. 84
Transmission Verification (Xmit) Report ..................................................................... 84
11
Important
InformationStandard Telephone and FCC Notices....................................................... 85
These notices are in effect on models sold and used in the United States only .......... 85
International Energy Star Compliance Statement ...................................... 86
WARNING ................................................................................................................ 87
Federal Commission Compliance Notice (For USA Only) ..................................... 87
Industry Canada Compliance Statement (For Canada Only) ............................... 87
Important Safety Instructions ................................................................................ 88
Notice-Disclaimer of Warranties ............................................................................ 90
Trademarks ............................................................................................................. 90
Compilation and Publication Notice ..................................................................... 91
12
Troubleshooting 
and MaintenanceFax-Back System ........................................................................................................... 93
Brother Home Page on the World Wide Web ................................................................ 93
Brother Bulletin Board .................................................................................................. 93
Error Messages .............................................................................................................. 94
If You Are Having Difficulty with Your FAX/MFC .......................................................... 97
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off ............................................................. 97
Vertical Black Lines When Receiving ................................................................ 97
FAX/MFC Does Not Answer When Called ........................................................... 98
Dialing Does Not Work ...................................................................................... 98
No Dial Tone on the Handset ............................................................................. 98
Poor Transmitting Quality ................................................................................. 98
Transmission Verification Report Says “Result: NG”....................................... 98
Vertical Black Lines When Sending ................................................................... 98
Double Ring in F/T Mode .................................................................................. 99
Transferring a Fax Call to the FAX/MFC ............................................................ 99
FAX/MFC “Hears” Voice as CNG Tone ............................................................... 99
For Customer Service...................................................................................... 99 
						

							viTABLE OF CONTENTS
13
Setting Up the MFC 1870MC
or MFC 1970MC and 
Computer to Work TogetherBefore You Install Multi-Function Link...................................................... 101
Package Contents ........................................................................................................ 101
PC Configuration Requirements ................................................................................ 102
Connecting MFC 1870MC or MFC 1970MC to Your PC .............................................. 102
Available Options.................................................................................................... 103
Install Multi-Function Link Software ............................................................. 103
On-Line Documentation .................................................................................. 103
Product Support ............................................................................................... 103
Brother Web Link ............................................................................................. 103
Installing the Multi-Function Link Software............................................ 104
Overview of Basic Steps ............................................................................................... 104
Accessing the Software Installation Window .............................................................. 104
Installing the Brother Software .................................................................................. 104
Viewing On-Line Documentation..............................................................105
14
Using the Multi-Function Link
Software (For MFC 1870MC
and MFC 1970MC Only)Introduction.....................................................................................................107
Running the Brother Software...................................................................107
Multi-Function Link ........................................................................................ 108
Visioneer PaperPort LE .................................................................................... 108
Sending a Fax from Your PC.......................................................................109
Sending a Quick Fax ................................................................................................... 109
Sending a Fax from the Main Menu .......................................................................... 109
Sending a Fax from a Windows
® Application ............................................................ 110
Receiving Faxes into the PC........................................................................111
Before You Begin ......................................................................................................... 111
Checklist for the MFC: .......................................................................................... 112
On your PC: ........................................................................................................... 112
Viewing Received Faxes ............................................................................................... 112
Scanning a Document....................................................................................113
Scanning Options ........................................................................................................ 113
Resolution ............................................................................................................. 114
Contrast ................................................................................................................. 114
Image Type ........................................................................................................... 114
Scanning into the Paperport Viewer ........................................................................... 114
15
Multi-Function
Link (option) 
For FAX 1570MC...............................................................................................................................115
Glossary........................................................................................................................ 117
Specifications............................................................................................................. 121
Index.............................................................................................................................. 122
Brother Numbers..................................................................................................... 126
Ordering Accessories and Supplies.............................................................. 127 
						

							1
1
CHAPTER ONE
Introduction
Using This Manual
Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed
to be simple to use, with LCD screen prompts to guide you through functions.
However, you can use your FAX/MFC to its fullest potential by taking a few
minutes to read this manual.
Additionally, your FAX/MFC has a Help Key. Press Help to print a list of basic
operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will
be able to find information about a specific feature or function by checking the
Index at the back of this manual. Also, throughout this manual, you’ll see special
symbols alerting you to important information, cross-references, and warnings.
Illustrations of some screen displays also help you choose the correct key-presses.
Test Sheet Procedures (for USA only)
After programming your Station ID, please fill out the TEST SHEET included with
your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first
transmission. This will verify that your FAX/MFC is properly installed.
When this document is received a confirmation sheet will be sent back to your
FAX/MFC. To get a response, be sure to set up your Station ID.
USA1-908-685-9283 (Fax)See
Station ID
p. 18 
						

							2CHAPTER ONE
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. You’ll soon get used to the unusual fax tones on your phone line, and
be able send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the FAX/MFC sends fax calling  tones, (CNG tones)
— soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and
press 
Start, and they continue for about 40 seconds after dialing. During that time, the
sending machine must begin the “handshake” with the receiving machine. Each time
you use automatic procedures to send a fax, you are sending CNG tones over the phone
line. You’ll soon learn to listen for these soft beeps each time you answer a phone on
your fax line, so you can know if you are receiving a fax message.
The receiving fax responds with fax receiving tones — loud, chirping sounds. A
receiving fax chirps for about 40 seconds over the phone line, and the screen
displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY Mode, it will answer
every call automatically with fax receiving tones. Even if the other party hangs
up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the
screen continues to display “RECEIVE.” To cancel the receiving mode, press 
Stop.
When your FAX/MFC is in FAX/TEL (F/T), it answers with a short beep. After this
beep, the FAX/MFC listens for CNG tones, and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machines “chirps” overlap. This must be for at least two to four
seconds, so the fax machines can understand how each is sending and receiving
the fax. The handshake cannot begin until the call is answered, and the CNG
tones only last for about 40 seconds after the number is dialed. Therefore, it’s
important for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line,
your TAD will determine the number of rings before the call is answered. Pay special
attention to the directions in the Installation chapter for connecting a TAD to your
FAX/MFC.