Brother Ppf 2600 Laser Plain Paper Fax Owners Manual

TROUBLESHOOTING AND ROUTINE MAINTENANCE   11 - 4
ERROR MESSAGECAUSEACTION
NOT REGISTEREDYou tried to access a One 
Touch or Speed Dial 
number that is not 
programmed.Set up the One Touch or 
Speed Dial number.  
See page 7-1 to 7-2.
PLS OPEN COVERA page, piece of paper or 
paper clip, etc. may be 
jammed inside the 
FAX/MFC.Open the top cover. If you 
see any jammed paper or 
other item, gently pull it 
out, then close the scanner 
unit. If the error message 
remains, open and close 
the top cover...

11 - 5   TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGECAUSEACTION
SET CARTRIDGEToner cartridge is not 
installed.Reinstall the toner 
cartridge.
TONER EMPTYToner is used up and 
printing is not possible.Replace the toner 
cartridge with a new one. 
(See page 11-20 to 11-23)
TONER LOWIf the display shows 
TONER LOW, you can 
still print.  But the toner 
is depleted and the fax 
machine is telling you 
that the toner will soon 
run out.Order a new toner 
cartridge now. 

TROUBLESHOOTING AND ROUTINE MAINTENANCE   11 - 6
Document Jam
The documents were not inserted or fed properly, or were too long. 
1Open the control panel.
2Carefully, pull the document 
toward the front of the 
FAX/MFC.
3Close the control panel.
4Press Stop.
Printer Jam
Before you can clear a paper jam error, you must find out where the paper is 
stuck. Review the following two types of printer jams and follow the 
instructions.
WARNING
Do not force the jammed paper from the paper tray because you may...

11 - 7   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper is Jammed in the Multi-purpose Sheet Feeder
1Open the multi-purpose sheet 
feeder to pull the jammed paper 
upward out of the feeder.
2Close the multi-purpose sheet 
feeder.
3Open the top cover and check that 
a torn piece of paper does not 
remain inside the fax machine.
Paper is Jammed near the Drum Unit or in the Fuser Unit
1Open the top cover.
2Remove the drum unit.
3Gently pull out the jammed paper.
4Reinstall the drum unit.
5Close the top...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   11 - 8
If You Are Having Difficulty with Your FAX/MFC
If you think there is a problem with your FAX/MFC, make a copy first.  If the 
copy looks good, the problem is probably not your FAX/MFC. Check the table 
below and follow the troubleshooting tips.
DIFFICULTYSUGGESTIONS
Printing and Receiving Faxes
Condensed print and 
horizontal streaks; top 
and bottom of sentences 
are cut off.If your copy looks good, you probably had a bad 
connection, with static or...

11 - 9   TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTYSUGGESTIONS
Phone Line or Connections
Dialing does not work. Check for a dial tone. Change TONE/PULSE 
setting (See 
Setting Tone/Pulse Dialing (For Canada 
Only)
, page 4-2). Check all line cord connections, 
and make sure the curled handset cord is not in the 
EXT jack. Check power cord connection. Send a 
manual fax by pressing HookÑORÑby lifting 
the handset, and dialing the number. Wait to hear 
the fax receiving tones before pressing...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   11 - 10
DIFFICULTYSUGGESTIONS
Handling Incoming Calls
Double ring in FAX/
TEL mode.The 
FAX/MFC knows the incoming call is not a 
fax, so it is signaling you to answer the telephone 
call. Pick up the 
FAX/MFC handset or answer from 
an extension phone and press your 
FAX/MFCÕs 
Telephone Answer Code (default setting is #51).
I have difficulty 
transferring a fax call to 
the 
FAX/MFC.If you answered at the FAX/MFC, press Start and 
hang up immediately. If you...

11 - 11   TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTYSUGGESTIONS
General Printing Difficulties
The 
FAX/MFC does not 
print.Check the following: 
 ¥ The 
FAX/MFC is plugged in. 
 ¥ The toner cartridge and drum unit are installed 
properly. 
 ¥ The interface cable is securely connected 
between the MFC and computer.
 ¥ Check to see if LCD is showing an error message. 
(See page 11-2 to 11-5)
The MFC prints 
unexpectedely or it 
prints garbage. 
(For MFC 4600 Only)Reset the 
MFC. Check the primary...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   11 - 12
DIFFICULTYSUGGESTIONS
Windows
¨ Setup Printing Difficulties
I cannot print from my 
application software.
(For MFC 4600 only)Make sure the Windows
¨ printer driver is installed 
and you select it in your application software.
Sometimes I get the 
error message PRINT 
OVERRUN when 
printing certain 
documents from 
Windows
¨.
(For MFC 4600 only)If you are using the supplied Windows
¨ driver, 
turn the error recover operation on in the Setup 
dialog box and...

11 - 13   TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTYSUGGESTIONS
Copy Quality Difficulties
Vertical streaks appear 
in copies.Sometimes you may see vertical streaks on your 
copies. Either the scanner or the primary corona 
wire for printing is dirty. Clean them both.  
(See page 11-17 to 11-19)
Print Quality Difficulties
Printouts are too dark or 
too light.Adjust the print conditions by setting the Print Density 
light function. It has been factory set to the middle 
position. (See 
Setting the...