Brother MFC 295CN User Manual
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ix 7 Telephone Services and External devices 41 Voice Operations ................................................................................................. 41 Tone or pulse (Canada only) ......................................................................... 41 Fax/Tel mode................................................................................................. 41 Telephone services.............................................................................................. 41 Voice Mail ...................................................................................................... 41 Distinctive Ring .............................................................................................. 42 Caller ID......................................................................................................... 44 Connecting an external TAD (telephone answering device)................................ 45 Connections................................................................................................... 46 Recording an outgoing message (OGM) on an external TAD ....................... 47 Special line considerations ............................................................................ 47 Multi-line connections (PBX) ......................................................................... 49 External and extension telephones...................................................................... 49 Connecting an external or extension telephone ............................................ 49 Using external and extension telephones...................................................... 50 Using a non-Brother cordless external telephone ......................................... 50 Using remote codes....................................................................................... 50 8 Dialing and storing numbers 52 How to Dial .......................................................................................................... 52 Manual dialing ............................................................................................... 52 Speed Dialing ................................................................................................ 52 Search ........................................................................................................... 52 Fax Redial ..................................................................................................... 52 Storing numbers .................................................................................................. 53 Storing a pause ............................................................................................. 53 Storing Speed Dial numbers.......................................................................... 53 Changing Speed Dial numbers...................................................................... 53 Setting up groups for broadcasting................................................................ 54 Dialing access codes and credit card numbers ............................................. 54 9 Printing Reports 55 Fax reports........................................................................................................... 55 Transmission Verification Report................................................................... 55 Fax Journal (activity report) ........................................................................... 56 Reports ................................................................................................................ 56 How to print a report ...................................................................................... 56
x Section III Copy 10 Making copies 58 How to copy ......................................................................................................... 58 Entering Copy mode ...................................................................................... 58 Making a single copy ..................................................................................... 58 Making multiple copies .................................................................................. 58 Stop copying .................................................................................................. 58 Copy Options ....................................................................................................... 59 Changing copy quality ................................................................................... 60 Enlarging or reducing the image copied ........................................................ 60 Making N in 1 copies or a poster (Page Layout) ........................................... 61 Sorting copies using the ADF (Black & White only) (MFC-295CN only)........ 63 Adjusting Brightness and Contrast ................................................................ 63 Paper options ................................................................................................ 64 Section IV Direct Printing 11 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive 66 PhotoCapture Center® Operations ...................................................................... 66 Printing from a memory card or USB Flash memory drive without a PC....... 66 Scanning to a memory card or USB Flash memory drive without a PC ........ 66 Using PhotoCapture Center ® from your computer ........................................ 66 Using a memory card or USB Flash memory drive ....................................... 66 Memory cards, USB Flash memory drive and folder structures .................... 67 Getting started ..................................................................................................... 68 How to print from a memory card or USB Flash memory drive ........................... 69 Print Index (Thumbnails) ............................................................................... 69 Printing Photos .............................................................................................. 70 DPOF printing ................................................................................................ 71 PhotoCapture Center ® print settings ................................................................... 72 Print Quality ................................................................................................... 72 Paper Options................................................................................................ 72 Adjusting Brightness and Contrast ................................................................ 73 Cropping ........................................................................................................ 73 Borderless printing ......................................................................................... 73 Print Date ....................................................................................................... 74 Scan to a memory card or USB Flash memory drive .......................................... 74 Changing the image quality ........................................................................... 75 Changing the black & white file format .......................................................... 75 Changing the color file format........................................................................ 75 Understanding the Error Messages ..................................................................... 76
xi 12 Printing photos from a camera (MFC-295CN only) 77 Printing photos directly from a PictBridge camera ............................................... 77 PictBridge requirements ................................................................................ 77 Setting your digital camera ............................................................................ 77 Printing Images.............................................................................................. 78 DPOF printing ................................................................................................ 78 Printing photos directly from a digital camera (without PictBridge)...................... 79 Printing Images.............................................................................................. 79 Understanding the Error Messages ..................................................................... 80 Section V Software 13 Software and Network features 82 Section VI Appendixes A Safety and Legal 84 Choosing a location ............................................................................................. 84 To use the machine safely................................................................................... 85 Important safety instructions.......................................................................... 89 Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) ..................................... 91 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ................................................................................................. 92 Industry Canada Compliance Statement (Canada only) ............................... 93 LAN connection (MFC-295CN only) .............................................................. 93 International ENERGY STAR ® Qualification Statement................................ 93 Legal limitations for copying ................................................................................ 94 Trademarks.......................................................................................................... 95
xii B Troubleshooting and Routine Maintenance 96 Troubleshooting ................................................................................................... 96 If you are having difficulty with your machine ................................................ 96 Dial Tone .................................................................................................... 105 Telephone line interference ......................................................................... 105 Error and maintenance messages ..................................................................... 106 Transferring your faxes or Fax Journal report ............................................. 112 Document jam (MFC-295CN only) ............................................................. 112 Printer jam or paper jam .............................................................................. 113 Routine maintenance ......................................................................................... 116 Replacing the ink cartridges ........................................................................ 116 Cleaning the outside of the machine ........................................................... 118 Cleaning the scanner................................................................................... 119 Cleaning the machine’s printer platen ......................................................... 120 Cleaning the paper pick-up rollers ............................................................... 120 Cleaning the print head ............................................................................... 121 Checking the print quality ............................................................................ 121 Checking the print alignment ....................................................................... 122 Checking the ink volume ............................................................................. 123 Machine Information .......................................................................................... 123 Checking the serial number ......................................................................... 123 Reset functions ............................................................................................ 123 How to reset the machine ............................................................................ 124 Packing and shipping the machine .................................................................... 124 C Menu and Features 127 On-screen programming .................................................................................... 127 Menu table ................................................................................................... 127 Memory storage ........................................................................................... 127 Menu keys ......................................................................................................... 127 Menu Table ........................................................................................................ 129 Entering Text ..................................................................................................... 144 D Specifications 145 General .............................................................................................................. 145 Print media......................................................................................................... 147 Fax ..................................................................................................................... 148 Copy .................................................................................................................. 150 PhotoCapture Center ®....................................................................................... 151 PictBridge (MFC-295CN only) ........................................................................... 152 Scanner ............................................................................................................. 153 Printer ................................................................................................................ 154 Interfaces ........................................................................................................... 155 Computer requirements ..................................................................................... 156 Consumable items ............................................................................................. 157 Network (LAN) ................................................................................................... 158 Wireless one-push configuration (MFC-255CW only) ................................. 159 EIndex 160
Section I GeneralI General Information2 Loading paper and documents8 General setup21 Security features24
2 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation1 The following symbols and conventions are used throughout the documentation. Accessing the Software User’s Guide and Network User’s Guide 1 This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM. Viewing Documentation1 Viewing Documentation (Windows®)1 To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: aTurn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. Note If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe. General Information1 BoldBold typeface identifies specific keys on the machine’s control panel. ItalicsItalicized typeface emphasizes an important point or refers you to a related topic. Courier NewText in Courier New font identifies messages on the LCD of the machine. WARNING Warnings tell you what to do to prevent possible personal injury. CAUTION Cautions specify procedures you must follow or avoid to prevent possible minor injuries. IMPORTANT IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
General Information 3 1 bIf the model name screen appears, click your model name. cIf the language screen appears, click your language. The CD-ROM Top Menu will appear. Note If this window does not appear, use Windows ® Explorer to run the start.exe program from the root directory of the Brother CD-ROM. dClick Documentation. eClick the documentation you want to read. „HTML documents: Software User’s Guide and Network User’s Guide in HTML format. This format is recommended for viewing on your computer. „PDF documents: User’s Guide for stand-alone operations and Software User’s Guide and Network User’s Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) How to find Scanning instructions1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide „Scanning (Windows ® 2000 Professional/ Windows ® XP and Windows Vista®) „ControlCenter3 (Windows ® 2000 Professional/ Windows ® XP and Windows Vista®) „Network Scanning (Windows ® 2000 Professional/ Windows ® XP and Windows Vista®) ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides „The complete ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application. How to find Network setup instructions (MFC-255CW only) 1 Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network Users Guide.
Chapter 1 4 Viewing Documentation (Macintosh)1 aTurn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. bDouble-click the Documentation icon. cDouble-click your language folder. dDouble-click top.html to view Software User’s Guide and Network User’s Guide in HTML format. eClick the documentation you want to read. „Software User’s Guide „Network User’s Guide How to find Scanning instructions1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide „Scanning (Mac OS X 10.3.9 or greater) „ControlCenter2 (Mac OS X 10.3.9 or greater) „Network Scanning (Mac OS X 10.3.9 or greater) Presto! PageManager User’s Guide „The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application. How to find Network setup instructions (MFC-255CW only) 1 Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network Users Guide.
General Information 5 1 Accessing Brother Support (Windows ®)1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. „Click Brother Support on the Top Menu. The following screen will appear: „To access our web site (http://www.brother.com ), click Brother Home Page. „To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information. „To access the USA Brother online shopping mall (http://www.brothermall.com ) for additional product and services information, click Brother Mall.com. „To access Canada’s Brother online shopping mall (http://www.brother.ca ) for additional product and services information, click Shop Online (Canada). „For the latest news and product support information (http://solutions.brother.com ), click Brother Solutions Center.„To visit our web site for original/genuine Brother supplies (http://www.brother.com/original/ ), click Supplies Information. „To access the Brother CreativeCenter (http://www.brother.com/creativecenter/ ) for FREE photo projects and printable downloads, click Brother CreativeCenter. „To return to the Top Menu, click Back or if you are finished, click Exit.
Chapter 1 6 Control panel overview1 The MFC-255CW and MFC-295CN have the same control panel keys. Note Most of the illustrations in this User’s Guide show the MFC-255CW. 1 Fax and telephone keys: „Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers. „Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start. Also, press this key after picking up the handset of the external telephone during the F/T pseudo/double-ring. 2Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. (Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. 3 Mode keys: „ Fax Lets you access Fax mode.„ Scan Lets you access Scan mode. „ Copy Lets you access Copy mode. „ Photo Capture Lets you access PhotoCapture Center ® mode. 4 Menu keys: „Menu Lets you access the main menu to program the machine. „Speed Dial key Press to store Speed Dial and Group numbers in the machine’s memory. Lets you store, look up, and dial numbers in the memory. 23 1 98 10 12/10 11:53 Fax