Brother Intellifax 1270e Fax Machine Owners Manual
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LOCATION AND CONNECTIONS 2 - 2 Packing List Make sure you have the following items:: If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers. Whenever you transport the fax machine, use the packing materials that came with your machine. If you do not pack the fax machine correctly, you may void your warranty. Telephone Line Cord Telephone Handset Owner’s ManualOne Touch Name Labels Handset Curled Cord Quick Setup Guide 56 11 1234 91012 78 Paper Wire Extension Starter Printing Cartridge (up to 100 pages) Paper Support Document Support Note
2 - 3 LOCATION AND CONNECTIONS Assembly Attach the Document Support Attach the document support. Attach the Paper Wire Extension Attach the paper wire extension. Attach the Paper Support Attach the paper support. Document Support Paper Wire Extension Paper Support
LOCATION AND CONNECTIONS 2 - 4 Load the Paper The paper tray can hold up to 200 sheets of 20-lb paper. 1Open the paper tray cover. 2Place up to 200 sheets of paper in the tray. Do not allow level of paper to pass the paper guide. 3Close the paper tray cover. Acceptable Paper Size:Letter, Legal and A4 Weight:17 lb – 24 lb Thickness:.0031 inches – .0039 inches Do not use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric. Paper Guide Paper Tray Cover Paper Tray
2 - 5 LOCATION AND CONNECTIONS Connections Connecting the Machine Connect the handset, power cord and telephone line. 1Connect the handset. Connect the curled handset cord to the bottom of the handset and to the left side of the machine. 2Connect the power cord. 3Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack. WARNING This machine must be grounded using a three-prong plug. Since the machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line. When you want to move your machine, protect yourself by disconnecting the telephone line first, and then the power cord. Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.
LOCATION AND CONNECTIONS 2 - 6 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your fax machine will work best on a dedicated line. Two-Line Phone System A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine. Converting Telephone Wall Outlets There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter. RJ14 RJ11Triplex Adapter RJ14
2 - 7 LOCATION AND CONNECTIONS Installing Brother Machine, External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps . The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone. 1Place the two-line TAD and two-line telephone next to your Brother machine. 2Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine. 3Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD. 4Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the back of the machine. You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD. Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine. You can then leave the fax machine in FAX ONLY mode to receive faxes any time of day or night. If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received. (See Easy Receive, page 5-4.) As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the fax machine cannot be made. Triplex Adapter Two-Line Phone Two-Line External TAD Brother Machine
LOCATION AND CONNECTIONS 2 - 8 If You Are Installing the Fax Machine to Work with a PBX: 1It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls. 3The unit may be used with either pulse or tone dialing telephone service. Custom Features on Your Phone Line To learn how custom features may affect your faxing operations, please see Troubleshooting and Routine Maintenance, Chapter 13. Custom Features on a Single Line If you have Voice Mail, Call Waiting, RingMaster, an answering service, an alarm system or other custom feature on one phone line, it may create a problem with the operation of your fax machine. (See Custom Features on a Single Line, page 13-8.)
2 - 9 LOCATION AND CONNECTIONS Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message. The TAD must answer within four rings (the recommended setting is two rings). The fax machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings. Do not connect a TAD elsewhere on the same phone line—your fax machine and TAD will both try to control the line. TA D TA D
LOCATION AND CONNECTIONS 2 - 10 Connections The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE. 2Plug the telephone line cord from your TAD into the left side of the fax machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack (not to telephone set jack).) 3Set your external TAD to four rings or less. (The fax machine’s Ring Delay setting does not apply.) 4Record the outgoing message (see below). 5Set the TAD to answer calls. Outgoing Message (OGM) on an External TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2Limit your speaking to 20 seconds. 3End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 5 1 and Start.” Connecting an External Telephone Your fax machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or TAD) directly to your fax machine. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the fax machine. Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if the fax machine handset is lifted, an alarm sounds. To disconnect the call and switch to the fax machine, press Hook.
3 - 1 ON-SCREEN PROGRAMMING 33On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options. Additionally, you can program settings more quickly by pressing Menu/Set and the menu number using the dial pad. Menu Selection Table You can probably perform most of these programming operations without this Owner’s Manual. To help you understand the menu selections and options that are found in the FAX programs, use the Menu Selection Table on page 3-3. You can also program your fax machine by pressing Menu/Set followed by the menu number. For example: to set VOLUME AMPLIFY to ON, press Menu/Set, 1, 4 and to select ON, and then press Menu/Set. Alternating Displays Sometimes, the LCD alternates between the active setting and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below. When you place an original in the Automatic Document Feeder (ADF), it appears to tell you that you can dial a number and send a fax, or you can make a copy. or FAX: NO. & START COPY: PRESS COPY