Brother 580mc Plain Paper Fax Owners Manual
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ix Table of Contents 1 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 About FAX/MFC ....................................................................... 1-1 Fax Tones and Handshake ................................................... 1-2 ECM (Error Correction Mode) ............................................ 1-2 FAX 580MC and MFC 660MC Control Panel Overview ......... 1-3 2 Location and Connections .............................................................. 2-1 Caution ....................................................................................... 2-1 Choosing a Location................................................................... 2-1 Packing List ................................................................................ 2-2 Assembly .................................................................................... 2-2 Attach the paper wire extension .......................................... 2-2 Attach the paper tray ........................................................... 2-3 Attach the output paper support .......................................... 2-3 Loading the Paper ................................................................ 2-3 Acceptable Paper ................................................................. 2-4 Connections ................................................................................ 2-4 Connecting the Machine ...................................................... 2-4 Special Line Considerations ................................................ 2-5 Roll Over Phone Lines ................................................... 2-5 Two-Line Phone System ................................................. 2-5 Converting Telephone Wall Outlets ............................... 2-6 Installing Brother Machine, External Two-Line TAD, and Two-Line Telephone.............................................. 2-6 Multi-Line Connections (PBX) ........................................... 2-7 If you are installing the FAX/MFC to work with a PBX: .................................................................. 2-7 Custom Features on Your Phone Line................................. 2-7 Connecting an External Telephone Answering Device (TAD).................................................................... 2-8 Sequence ......................................................................... 2-8 Connections..................................................................... 2-9 Outgoing Message (OGM) ............................................. 2-9 Connecting an External Telephone ..................................... 2-9
x 3On-Screen Programming................................................................ 3-1 User-Friendly Programming....................................................... 3-1 Function Mode..................................................................... 3-1 Alternating Displays ............................................................ 3-1 Function Selection Table ..................................................... 3-2 4Initial Setup...................................................................................... 4-1 Getting Started............................................................................ 4-1 Setting Date and Time ......................................................... 4-1 Setting Station ID ................................................................ 4-1 Setting Tone/Pulse Dialing Mode (For Canada Only) .... 4-2 Details for Entering Text................................................. 4-2 Inserting spaces ............................................................... 4-2 Making corrections ......................................................... 4-2 Repeating letters.............................................................. 4-3 Special characters and symbols....................................... 4-3 Setting Up Your Area Code (For USA Only) ..................... 4-3 Setting Beeper Volume........................................................ 4-4 Choosing the Handset Volume ............................................ 4-4 Setting Volume Amplify ................................................. 4-5 Setting the Speaker Volume ................................................ 4-5 Setting the Ring Volume ..................................................... 4-5 Memory Storage .................................................................. 4-5 5Setup Receive ................................................................................... 5-1 Basic Receiving Operations ....................................................... 5-1 Select Answer Mode............................................................ 5-1 To select or change your Answer Mode ......................... 5-2 Setting Ring Delay .............................................................. 5-2 Setting F/T Ring Time ......................................................... 5-3 Record FAX/TEL Outgoing Announcement (F/T OGM) ... 5-3 Easy Receive ....................................................................... 5-4 Printing a Reduced Incoming original ................................. 5-5 Recommended Reductions.............................................. 5-5 Setting Paper Size ................................................................ 5-5 Advanced Receiving Operations ................................................ 5-6 Operation from External or Extension Telephone............... 5-6 For FAX/TEL Mode Only .............................................. 5-6 Changing Remote Codes................................................. 5-6
xi Polling.................................................................................. 5-7 Setting Multi-function Link¨ Mode (For MFC 660MC Only) ................................................... 5-7 6Setup Send ....................................................................................... 6-1 Automatic Document Feeder (ADF) .......................................... 6-1 Manual Transmission .......................................................... 6-2 Automatic Transmission...................................................... 6-2 Manual and Automatic Fax Redial ...................................... 6-2 Memory Transmission ......................................................... 6-2 Basic Sending Operations .......................................................... 6-3 Contrast................................................................................ 6-3 Resolution ............................................................................ 6-3 Advanced Sending Operations ................................................... 6-4 Overseas Mode .................................................................... 6-4 Delayed Fax ......................................................................... 6-4 Setting Up for Polled Transmit............................................ 6-4 Canceling a Scheduled Job .................................................. 6-5 Interrupting Delayed Fax and Polled Transmit Jobs ........... 6-5 More Advanced Features (Call Brother fax-back system) .. 6-6 7Auto Dial Numbers and Dialing Options ...................................... 7-1 Storing Numbers for Easy Dialing ............................................. 7-1 Storing One Touch Dial Numbers ....................................... 7-1 Storing Speed Dial Numbers ............................................... 7-2 Changing One Touch and Speed Dial Numbers.................. 7-3 Setting Up Groups for Broadcasting ................................... 7-3 Dialing Options .......................................................................... 7-4 Manual Dialing .................................................................... 7-4 One Touch Dialing .............................................................. 7-4 Speed Dialing ...................................................................... 7-5 Dialing Access Codes and Credit Card Numbers................ 7-5 Search .................................................................................. 7-6 Redial................................................................................... 7-6 Answering Calls with the Speakerphone............................. 7-6 Broadcasting ........................................................................ 7-6 Pause .................................................................................... 7-7 Hold ..................................................................................... 7-7 Tone/Pulse (For Canada Only) ............................................ 7-7
xii 8Telephone Services .......................................................................... 8-1 Custom Features ......................................................................... 8-1 Distinctive Ring ................................................................... 8-1 Registering the Distinctive Ring Pattern......................... 8-1 Caller ID .............................................................................. 8-2 Caller ID Log .................................................................. 8-2 Printing the Caller ID Log .............................................. 8-3 Viewing the Caller ID Log.............................................. 8-3 Returning a Call from the Log ........................................ 8-3 Registering a Caller ID Number ..................................... 8-4 Clearing a Caller ID Stored in Memory .......................... 8-4 Call Waiting Caller ID......................................................... 8-5 CallManage (For USA Only) ..................................................... 8-5 Registration with CallManage ............................................. 8-5 Sending a Fax Using CallManage ....................................... 8-6 Placing a Telephone Call Using CallManage ...................... 8-6 Customer Support ................................................................ 8-6 9Message Center................................................................................ 9-1 Message Center Mode ................................................................ 9-1 Flexible Memory Settings (Message Storage)..................... 9-1 Setting Up the Message Center ........................................... 9-2 Setting Message Storage...................................................... 9-2 Recording Message Center Outgoing Message ................... 9-2 Listening to Outgoing Message (OGM) ......................... 9-3 Erasing Outgoing Message (OGM) ................................ 9-3 Activating Message Center Mode ....................................... 9-3 Message Indicator ................................................................ 9-3 Playing Voice Messages ...................................................... 9-4 Printing a Fax Message ....................................................... 9-4 Backup Printing Option ....................................................... 9-4 Erasing Messages ................................................................ 9-5 To erase voice messages individually ............................. 9-5 To erase messages all at once ......................................... 9-5 Setting Maximum Time for Incoming Messages ................ 9-5 Setting Toll Saver ................................................................ 9-6 ICM Recording Monitor ...................................................... 9-6 Recording a Conversation ................................................... 9-6 Fax Forwarding/Paging ....................................................... 9-6 Programming a Fax Forwarding Number ....................... 9-7
xiii Programming Paging Number ........................................ 9-7 Remote Retrieval ........................................................................ 9-8 Using Remote Access Code ................................................ 9-8 Changing Remote Retrieval Access Code........................... 9-8 Remote Commands ............................................................. 9-9 Retrieving Memory Status List ......................................... 9-10 Retrieving Fax Messages................................................... 9-11 Changing Fax Forwarding Number ................................... 9-11 10Making Copies ............................................................................... 10-1 Copy Functions ........................................................................ 10-1 Making a Single Copy ....................................................... 10-1 Copy Options: Single or Multiple Copies, Reduce/Enlarge, Sort/Stack............................................. 10-1 11Printing Reports ............................................................................ 11-1 FAX/MFC Settings and Activity.............................................. 11-1 To Print a Report ............................................................... 11-1 Transmission Verification (Xmit) Report ......................... 11-2 Activity Report Interval..................................................... 11-2 12Important Information ................................................................. 12-1 Standard Telephone and FCC Notices ..................................... 12-1 These notices are in effect on models sold and used in the United States only. ................................................ 12-1 International Energy Star Compliance Statement ......... 12-2 Industry Canada Compliance Statement (For Canada Only) ...................................................... 12-2 Federal Communications Commission Compliance Notice (For USA Only) .............................................. 12-2 Important Safety Instructions........................................ 12-3 13Troubleshooting and Routine Maintenance ............................... 13-1 Troubleshooting ....................................................................... 13-1 Error Messages .................................................................. 13-1 If You Are Having Difficulty with Your FAX/MFC ........ 13-4 Printing or Receiving Faxes .......................................... 13-4 Phone Line or Connections ........................................... 13-4 Sending Faxes ............................................................... 13-5 Handling Incoming Calls .............................................. 13-6
xiv Routine Maintenance................................................................ 13-7 Cleaning the Scanner ......................................................... 13-7 Cleaning the Print Head..................................................... 13-7 Replacing the Print Cartridge ............................................ 13-8 14Setting Up the MFC 660MC and Computer to Work Together.............................................. 14-1 Before You Install Multi-Function Link ¨................................ 14-1 Package Contents............................................................... 14-1 PC Configuration Requirements........................................ 14-1 Connecting the MFC 660MC to Your PC ......................... 14-2 Choosing the Software to Install .............................................. 14-3 Install Multi-Function Link ¨ Software ......................... 14-3 On-Line Documentation ............................................... 14-3 Product Support............................................................. 14-3 Brother Web Link ......................................................... 14-3 Installing the Multi-Function Link ¨ Software ......................... 14-4 Overview of Basic Steps ................................................... 14-4 Installing the Brother Software ......................................... 14-4 Viewing On-Line Documentation ............................................ 14-6 15Using the Multi-Function Link¨ Software (For MFC 660MC Only) ............................................................ 15-1 Introduction .............................................................................. 15-1 Running the Brother Software.................................................. 15-1 Multi-Function Link ¨................................................... 15-2 ScanSoftTM PaperPort¨................................................ 15-2 Sending a Fax from Your PC ................................................... 15-2 Sending a Quick Fax ......................................................... 15-2 Sending a Fax from the Main Menu .................................. 15-3 Sending a Fax from a Windows ¨ Application .................. 15-4 Receiving Faxes into the PC .................................................... 15-5 Before You Begin .............................................................. 15-5 Checklist for the MFC: ................................................. 15-5 On your PC: .................................................................. 15-6 Viewing Received Faxes ................................................... 15-6 Scanning a Document............................................................... 15-7 Scanning Options............................................................... 15-7 Resolution ..................................................................... 15-7 Contrast ......................................................................... 15-8
xv Image Type ................................................................... 15-8 Scanning into the PaperPort¨ Viewer ............................... 15-8 16Multi-Function Link¨ (option) (For FAX 580MC Only) ............................................................. 16-1 17Specifications ................................................................................... S-1 18Index .................................................................................................. I-1 19Remote Retrieval Access Card...................................................... R-1
1 - 1 INTRODUCTION 1 1 Introduction Using This Manual Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your FAX/MFC to its fullest potential by taking a few minutes to read this manual. Finding Information All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also, throughout this manual, youÕll see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses. About FAX/MFC If youÕre a first-time FAX/MFC user, fax operation might seem a little mysterious. YouÕll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Additionally, your FAX/MFC has a Help Key. Press Copy/Help and then press Start to print a list of basic operational steps and functions.
INTRODUCTION 1 - 2 Fax Tones and Handshake When someone is sending a fax, the FAX/MFC sends fax calling tones (CNG tones)Ñ soft, intermittent beeps at 4-second intervals. YouÕll hear them when you dial and press Start, and they continue for about 40 seconds after dialing. During that time, the sending machine must begin the ÒhandshakeÓ with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. YouÕll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you know if you are receiving a fax message. The receiving fax responds with fax receiving tonesÑloud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays RECEIVE. If your FAX/MFC is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your FAX/MFC continues to send the ÒchirpsÓ for about 40 seconds, and the screen continues to display ÒRECEIVEÓ. To cancel the receiving mode, press Stop. When your FAX/MFC answers in FAX/TEL Mode, the FAX/MFC listens for CNG tones and then responds with receiving tones. The fax ÒhandshakeÓ is the time in which the sending machineÕs CNG tones and the receiving machines ÒchirpsÓ overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, itÕs important for the receiving machine to answer the call in as few rings as possible. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the FAX/MFC to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your FAX/MFC for this feature to work. When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your FAX/MFC.
1 - 3 INTRODUCTION FAX 580MC and MFC 660MC Control Panel Overview SIX IN ONE 6 3 4 5 2 1 1 7101189 12 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your fax machine. 5Speaker Phone Lets you speak to the person at the other end and dial telephone numbers without lifting the handset. 4Search/Speed Dial Lets you dial stored phone numbers by pressing # and a two-digit number. Also lets you look up numbers stored in the dialing memory. 3Redial/Pause Re-dials the last number called. Also inserts a pause in autodial numbers. 2Hold/Caller ID Lets you put calls on hold. Also, lets you view or print the Caller ID list. 6Dial Pad Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine. 10Copy/Help Makes a copy. If no originals are in the ADF, it prints a quick reference Help List. 9Mode Use to select how fax machine will handle incoming calls. 8Stop Stops a fax, cancels an operation or exits from Function mode. 7One Touch Dial Keys These four keys give you instant access to previously stored phone numbers. 11Start Starts an operation, such as sending a fax. 14 (Left Arrow) (Right Arrow) Volume Moves the LCD cursor to the left or right. Adjusts speaker, ring and handset volume. 13Function/Set Lets you access the function and programming mode. Also, stores a function setting into the fax machine. 12Resolution Sets the resolution when you send a fax or make a copy. 13 14 17Play/Record Lets you listen to voice messages and print fax messages stored in memory. Also, lets you record telephone calls. 16MC ON/OFF Lets you activate the Message Center.Also,notifies you that you have voice or fax messages in the memory. 15Microphone Picks up your voice when you speak to another party using speakerphone. 18Erase Lets you delete voice messages, fax messages or all messages. 15 181716