Blackberry Porsche Design P 9981 7 1 User Guide
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If your wireless service plan includes text messaging, you can also send text messages to contacts that appear in your fixed dialing list. To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. Depending on your wireless service provider and wireless network, this feature might not be supported. Turn on fixed dialing Before you begin: To perform this task, your BlackBerry smartphone must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1.From the home screen, press the key. 2.Press the key > Options > FDN Phone List. 3.Press the key > Enable FDN Mode. 4.Type your PIN2 code. 5.Press the key on the keyboard. To turn off fixed dialing, press the key > Disable FDN Mode. Related information I can't make or receive calls, 40 Add, change, or delete a contact in your fixed dialing list Before you begin: To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1.From the home screen, press the key. 2.Press the key > Options > FDN Phone List. • To add a contact, press the key > New. Type your PIN2 code. Press the key. Type a name and phone number. • To change a contact, press the key > Edit. Change the contact information. • To delete a contact, highlight a contact. Press the key > Delete. 3.Press the key > Save. About smart dialing With the smart dialing feature, you can set a default country code and area code for phone numbers in the Contacts application so that you don't have to dial a country code and area code each time that you make a call, unless the country code or area code are different from the default codes that you set. Some country codes aren't supported by the smart dialing feature. In the smart dialing options, you can also specify the main phone number for an organization that you call frequently so that you can quickly call a contact in that organization by dialing only the extension for the contact. If you add contacts from User GuidePhone 71
that organization to your contact list, when you add their phone numbers, you can type just the extensions instead of typing out the main phone number for the organization. Related information I can't make or receive calls, 40 Set options for dialing extensions 1.From the home screen, press the key. 2.Press the key > Options > Smart Dialing. 3.In the Number field, type the main phone number for an organization. 4.In the Wait For field, set how long your BlackBerry smartphone waits before dialing an extension. 5.In the Extension Length field, set the default length for extensions. 6.Press the key > Save. Set the default country code and area code 1.From the home screen, press the key. 2.Press the key > Options > Smart Dialing. 3.Set the Country Code and Area Code fields. 4.If necessary, set the Local Country Code field and International Dialing Digits field. 5.In the National Number Length field, set the default length for phone numbers in your country. 6.Press the key > Save. Note: When you determine the default length for phone numbers, include your area code and local number, but don't include your country code or the National Direct Dialing prefix. Conference calls About conference calls You can create two types of conference calls with your BlackBerry smartphone. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your smartphone or computer. Conference call meetings allow participants who have a BlackBerry smartphone to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their smartphone, so that they don't have to dial the conference call bridge number and access codes. If you don't have a conference call bridge number, you can create a conference call by calling other contacts and joining the calls together. Related information Conference call meetings, 186 User GuidePhone 72
Make a conference call Before you begin: Depending on your wireless service provider or your wireless service plan, this feature might not be supported. If your BlackBerry smartphone is connected to a CDMA network, you can't join more than two contacts to a conference call. 1.During a call, press the key > Add Participant. 2.Type a phone number or highlight a contact. 3.Press the key. 4.During the new call, press the key to join your first contact to the conference call. 5.To join another contact to the call, repeat steps 1 to 4. Related information Place a call on hold, 65 Create a phone number link for a conference call 1.Type a phone number for the conference call bridge. 2.Type X and the access code. Speak privately with a contact during a conference call Before you begin: You can perform this task only if you make a conference call by calling other contacts and joining the calls together, and not if you create a conference call meeting in the calendar of your smartphone. 1.During a conference call, press the key > Split Call. 2.Click a contact. To return to the conference call, press the key > Join Conference. Disconnect a contact from a conference call Before you begin: You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1.During a conference call, press the key > Drop Call. 2.Click a contact. After you disconnect a contact from a conference call, the call resumes with the other contacts. User GuidePhone 73
Leave a conference call Before you begin: You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. If you make a conference call, you can leave the conference call and the call continues without you. Depending on your wireless service provider, this feature might not be supported. During a conference call, press the key > Transfer or Flash. Call logs About call logs Call logs appear in the Phone application and show the status of recent calls by showing either a missed call indicator, placed call indicator, or received call indicator. A call log also includes the date of the call, the phone number, and the estimated duration of the call. For more information about the exact duration of a call, contact your wireless service provider. The phone list view option allows you to sort how call logs appear in the Phone application. Depending on how you set your call logging options, you can also view call logs in the Messages application. Depending on your theme, when you miss a call, a missed call indicator might also appear at the top of the home screen. You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it's stored on your BlackBerry smartphone for 30 days. Send a call log 1.From the home screen, press the key. 2.Highlight a call log. 3.Press the key > View > History. 4.Highlight a call log. 5.Press the key > Forward. Delete call logs 1.From the home screen, press the key. 2.Do one of the following: •To delete a single call log, highlight a call log. User GuidePhone 74
•To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. 3.Press the key > Delete. Add, change, or delete call log notes 1.From the home screen, press the key. 2.Highlight a call log. 3.Press the key > View > History. 4.Highlight a call log. 5.Press the key. •To add notes, click Add Notes. •To change notes, click Edit Notes. • To delete notes, click Edit Notes. Press the key > Clear Field. 6.Press the key > Save. View or hide call logs in the Messages application You can set your BlackBerry smartphone to show call logs, including missed calls, in the Messages application. 1.From the home screen, press the key. 2.Press the key > Options > Call Logs and Lists. •To show recent and missed calls in the Messages application, select the All Calls option. •To hide call logs in the Messages application, select the None option. 3.Press the key > Save. Multiple phone numbers About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry smartphone, you can switch the phone number that you use as your active phone number. You have multiple phone numbers associated with your smartphone if one of the following situations applies: •Your smartphone uses a SIM card and your SIM card supports more than one phone number. •Your wireless service provider has set up your smartphone to support more than one phone number. •Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry MVS Client phone number. User GuidePhone 75
If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you're already on a call, you receive calls to your active phone number only, and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail. If your wireless service provider has set up your smartphone to support more than one phone number, you can make calls and receive calls using your active phone number only. Any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail. If your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry MVS Client phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you're already on a call, you can receive calls to all phone numbers. If your wireless service plan supports text messaging, the first phone number that appears in the drop-down list at the top of the screen in the phone application is the phone number that you use to send and receive text messages. You can change call waiting, call forwarding, and voice mail options for each phone number associated with your smartphone. Switch the active phone number 1.From the home screen, press the key. 2. 3.Click the phone number that you want to set as the active phone number. Related information My phone number appears as Unknown in the Phone application, 82 I can't make or receive calls, 40 Phone options Turn on or turn off dialing from the lock screen 1.On the home screen, press the key > Options. 2.Click Security > Password. 3.Select or clear the Allow Outgoing Calls While Locked checkbox. 4.Press the key > Save. Related information Change when your smartphone locks automatically with a password, 323 Sort phone numbers or contacts on the phone screen 1.From the home screen, press the key. User GuidePhone 76
2.Press the key > Options > Call Logs and Lists. •To sort phone numbers or contacts by frequency of use, change the Phone List View field to Most Used. •To sort contacts alphabetically by contact name, change the Phone List View field to Name. •To sort phone numbers or contacts by most recent use, change the Phone List View field to Most Recent. 3.Press the key > Save. Related information Turn on or turn off dialing from the lock screen, 76 Hide or display your phone number when you make calls Your wireless network can override the option that you choose. 1.From the home screen, press the key. 2.Press the key > Options > In-call Settings. •To hide your phone number when you make calls, change the Restrict My Identity field to Always. •To display your phone number when you make calls, change the Restrict My Identity field to Never. •To allow your wireless network to decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined. 3.Press the key > Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1.On the home screen, click the application icon for an application that prompts you before you delete items. 2.Press the key > Options. 3.If necessary, click General Options. 4.Clear the Confirm Delete checkbox. 5.Press the key > Save. Change how you answer or end calls with the holster 1.From the home screen, press the key. 2.Press the key > Options > In-call Settings. •To answer calls automatically when you remove your BlackBerry smartphone from the holster, change the Auto Answer Calls field to Out of Holster. User GuidePhone 77
•To stop answering calls automatically when you remove your smartphone from the holster, change the Auto Answer Calls field to Never. •To end calls automatically when you insert your smartphone in the holster, change the Auto End Calls field to Into Holster . •To stop ending calls automatically when you insert your smartphone in the holster, change the Auto End Calls field to Never. 3.Press the key > Save. Change how you answer calls with a headset If your BlackBerry smartphone is paired with a Bluetooth enabled headset or you have a headset plugged into your smartphone, you can set your smartphone to answer calls automatically after 5 seconds. 1.From the home screen, press the key. 2.Press the key > Options > In-call Settings. •To answer calls automatically after 5 seconds, change the Auto Answer Calls field to After 5s (Bluetooth/ Headset Only) . •To stop answering calls automatically after 5 seconds, change the Auto Answer Calls field to Never. 3.Press the key > Save. Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service provider. 1.From the home screen, press the key. 2.Press the key > Status > Last Call or Total Calls > Clear Timer.3.Press the key > Save. About TTY support When you turn on TTY support and you connect your BlackBerry smartphone to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your smartphone is designed to convert received calls to text that you can read on your TTY device. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your smartphone. To get an adapter accessory that Research In Motion has approved for use with your smartphone, visit www.shopblackberry.com. Turn on or turn off TTY support 1.User GuidePhone 78
From the home screen, press the key. 2.Press the key > Options > TTY. 3.Change the TTY field. 4.Press the key > Save. A TTY indicator appears in the connections area at the top of the home screen. Related information About TTY support, 78 Phone options, 76 Voice mail Set up your voice mail Your voice mail account, password, and greeting are created within your wireless service provider's voice mail system. Depending on your wireless service provider, the method for changing your voice mail password or greeting might differ. After purchasing your smartphone, consult your wireless service provider's instructions for setting up your voice mail password, greeting, and other voice mail options. If you need additional information about voice mail management, contact your wireless service provider. Set up automatic dialing for voice mail access You can set up your smartphone to access your voice mail automatically, by storing the voice mail password. With the voice mail password stored you don't have to enter it manually each time you retrieve your voice mail messages. To access your voice mail messages you need the voice mail access number and a password. The voice mail access number is the phone number you call to access your voice mail account, and is usually loaded onto the smartphone by your wireless service provider. Tip: With some voice mail systems you need to add a longer pause before entering the password. To determine if this is required, call your voice mail account and take note of the amount of time that passes before being prompted to enter the password.1.From the home screen, press the key. 2.Press the key > Options > Voice Mail. 3.Enter your voice mail access number and the password, if desired. To add additional time before the password, press the key. •To add one or more additional pauses position the cursor at the beginning of the Password field and then select Add Pause. This option is for adding a short period between the voice mail access number and the password. •To be prompted before sending the password, position the cursor at the beginning of the Password field and then select Add Wait. This option is for adding a longer period between the voice mail access number and the password. User GuidePhone 79
4.Press the key > Save. Related information I can't check my voice mail, 82 Check your voice mail, 80 Check your voice mail Depending on your theme, you might be able to check your voice mail from the home screen. Tip: You can set the voice mail access number and password to dial automatically to access your voice mail messages.1.From the home screen, press the key. 2.Press the key > Call Voice Mail. 3.Enter your voice mail access number and password as prompted. Related information I can't check my voice mail, 82 Set up automatic dialing for voice mail access, 79 Change how many times your smartphone rings before the call goes to voice mail To change how many times your BlackBerry smartphone rings before the call is forwarded to voice mail, you must call your wireless service provider's voice mail system. Each wireless service provider has a different voice mail system. For more information, contact your wireless service provider. Related information I can't change the number of times that my smartphone rings, 82 Troubleshooting: Phone Some features aren't available on my smartphone The availability of certain features on your BlackBerry smartphone might be affected by items such as your smartphone model and wireless service plan. Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen. User GuidePhone 80