Blackberry Porsche Design P 9981 7 1 User Guide
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Attachments How to: Attachments About files and attachments You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email account uses a BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your smartphone or attach them directly to email messages without downloading them. You can use the Files application to view a list of all the files that are saved on your smartphone. You can also rename, move, and delete files on your organization's network from your smartphone. To change attachments or files that you download, you can use third-party editing applications, such as , that are designed for use on BlackBerry smartphones. Related information Search for a file that is saved on your smartphone, 131 Search for a file that is saved on your organization's network, 131 Open a file or an attachment Before you begin: To perform this task, your email account must use the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1.In a message, meeting invitation, or calendar entry, press the key. 2.If necessary, click Retrieve Attachment Information. 3.Click Open Attachment. 4.If necessary, on the Attachments screen, click an attachment. 5.If necessary, in the dialog box, select an option. Related information I can't turn on cell broadcasting, 129 Save a file or an attachment Before you begin: To perform this task, your email account must use the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1.In a message, in a calendar entry, or on a webpage, do one of the following: • If there is only one attachment in a message or calendar entry, press the key. User GuideMessages 111
• If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the key. • If you are downloading a file from a webpage, press the key. 2.Click Download Attachment or Download File. 3.Click the folder that you want to save the file or attachment in. 4.Click Save. To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the key > Cancel Download. Send a file Before you begin: To send a video, the video must be recorded in MMS mode. 1.On the home screen or in a folder, click the Media icon or Files icon. 2.Find and highlight a file. 3.Press the key > Send. 4.Click a message type. 5.If necessary, turn on Bluetooth technology and choose a device or pair with a device. Related information I can't attach a file to a text message, 129 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1.In a file, highlight a link. 2.Press the key > Open Link or Retrieve. To return to the file, press the key. Set font options for a file or an attachment 1.In a file or an attachment, press the key > Options. 2.Change the font fields. 3.Press the key > Save. View properties for a file You can view the size, author, publication date, and other properties of a file. User GuideMessages 112
1.On the home screen or in a folder, click the Media icon or Files icon. 2.Find and highlight a file. 3.Press the key > Properties. Related information Hide a file or folder, 133 View a hidden file or folder, 134 Contact cards About contact cards A contact card (sometimes called avCard or .vcf file) contains information for a specific contact. You can send contact cards as attachments to email messages, PIN messages, text messages, or BlackBerry Messenger messages. You can also send contact cards through the Contacts application using Bluetooth or NFC technology. Attach a contact card to a message You can attach a contact card to an email, a PIN message, or a text message. 1.When you are composing a message, press the key > Attach > Contact. 2.Find and highlight a contact. 3.Press the key > Continue. Related information I can't attach a file to a text message, 129 Save a contact card from a message If you receive a contact card in a message, you can save it so that the contact information is added to your contact list. 1.In a message, highlight a contact card. 2.Press the key > View Attachment. 3.Press the key. 4.Click one of the following items: •Add to Contacts •Update Contact User GuideMessages 113
Troubleshooting: Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry smartphone. 1.To download the content, click the skipped content bar. 2.Click More. A question mark appears on a slide A question mark appears on a slide if your BlackBerry smartphone has not downloaded the slide. 1.To download the slide, highlight the slide. 2.Press the key > Retrieve. Security options for messages Block incoming messages If your work email account is associated with a BlackBerry Enterprise Server, you might not be able to block or unblock PIN messages from contacts within your organization, from contacts outside of your organization, or both. When you block messages, you can set your smartphone to allow messages from specific contacts. 1.Do one of the following: •To block all incoming email, PIN, or text messages, on the home screen or in a folder, click the Options icon. Click Security > Firewall. Select the checkbox beside one or more message types. • To block only text messages with attachments that are from an advertiser or unknown sender, on the home screen, click the Text Messages icon.Press the key > Options. In the MMS section, in the Message Filtering section, select the Reject Anonymous Messages checkbox or the Reject Advertisements checkbox. 2.Press the key > Save. Note: Even though you don't receive blocked messages on your BlackBerry smartphone, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your smartphone without contributing to data usage by turning off email message forwarding or by using email message filters. Related information Create an email filter, 98 User GuideMessages 114
Allow messages from contacts in your contact list or allowed sender list 1.On the home screen or in a folder, click the Options icon. 2.Click Security > Firewall. 3.In the General section, if the Enable checkbox isn't selected, select it. 4.In the Block Incoming Messages section, select one or more message types. 5.Select the Contacts checkbox or Specific Addresses, Phone Numbers, or PINs checkbox. 6.Press the key > Save. Add a contact to your allowed sender list 1.On the home screen or in a folder, click the Options icon. 2.Click Security > Firewall. 3.In the General section, if the Enable checkbox isn't selected, select it. 4.In the Block Incoming Messages section, select one or more message types. 5.In the Exceptions section, select the Specific Addresses, Phone Numbers, or PINs checkbox. 6.Click Add. 7.Press the key. 8.Click one of the following menu items: •Add Email Address •Add Phone Number •Add PIN 9.In the Enter new exception dialog box, type the contact information. 10.Press the key on the keyboard. 11.Press the key > Close. 12.Press the key > Save. Reset a blocked message counter If you block messages, the blocked message counter tracks how many messages your BlackBerry smartphone has blocked. You can set the blocked message counter back to zero. 1.On the home screen or in a folder, click the Options icon. 2.Click Security > Firewall. 3.Highlight a message type. 4.Press the > Reset Count or Reset All Counts.User GuideMessages 115
S/MIME and PGP protected messages S/MIME and PGP protected message basics About signing and encrypting messages If your email account uses a BlackBerry Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email and PIN messages that you send from your BlackBerry smartphone. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message hasn't been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your smartphone uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your smartphone uses the email address in your contact list to locate a PGP key or certificate for the contact. Sign or encrypt a message You can sign or encrypt email and PIN messages. If you use a PGP Universal Server, your administrator might have set options so that the PGP Universal Server always signs or encrypts your messages. 1.When you are composing a message, change the Encoding field. 2.If necessary, change the Classification field. 3.To change the certificate that you use to send the message, press the key > Options. •To change the signing or encryption certificate, change a Certificate field. •To encrypt the message using only the recipient’s certificate, in the Encryption Options section, change the Certificate field to None. •To send the message without including your certificate, change the Include Certificate field to No. If you change the Certificate field to None, you cannot read the message after you send it. If you encrypt a message and keys are not available for all recipients, you might be able to click Send to Server to send the message to the PGP Universal Server. If the PGP Universal Server locates the keys, it encrypts the message. Otherwise, it might send the message as plain text. Related information Some signing and encryption options aren't available on my smartphone, 123 Encrypt an S/MIME or a PGP protected message with a passphrase By default, your BlackBerry smartphone uses your certificate or PGP key to encrypt messages. 1.When composing a message, change the Encoding field to an option that uses encryption. 2.User GuideMessages 116
Press the key > Options. 3.In the Encryption section, select the Use Password-Based Encryption checkbox or Use Conventional Encryption checkbox. 4.Press the key > Save. Using a secure method, let the recipient know what the passphrase is. Attach a certificate or PGP key to a message You can attach a certificate or PGP key to email and PIN messages. 1.When composing a message, press the key > Attach > Certificates or PGP Keys. 2.Highlight a certificate or PGP key. 3.Press the key > Continue. Download the certificate or PGP key used to sign or encrypt a message If a certificate or PGP key isn't included in a received message or isn't already stored in the key store on your BlackBerry smartphone, you can download the certificate or PGP key. If you are enrolled with the PGP Universal Server, your smartphone might download the sender’s PGP key from the PGP Universal Server automatically. You can't download the sender’s PGP key manually. 1.In a message, highlight the encryption indicator or a digital signature indicator. 2.Press the key > Fetch Sender's Certificate or Fetch Sender's PGP Key. 3.Specify the search criteria. 4.Press the key > Search. 5.Click a certificate or PGP key. 6.Click Add To Key Store. Add a certificate or PGP key from a message If you are enrolled with the PGP Universal Server, you can't add PGP keys from messages. 1.In a message, highlight a digital signature indicator. 2.Press the key. •To import the certificate or PGP key, click Import Certificate or Import PGP Key. •To import and trust the certificate or PGP key, click Trust Certificate or Trust PGP Key. Add a certificate or PGP key from an attachment If you are enrolled with the PGP Universal Server, you can't add PGP keys from attachments. 1.In a message, click the certificate or PGP key attachment at the end of the message. 2.Click Retrieve Certificate or Retrieve PGP Key. User GuideMessages 117
3.Click the certificate or PGP key. •To import the certificate or PGPkey, click Import Certificate or Import PGP Key. •To import and trust the certificate or PGP key, click Trust Certificate or Trust PGP Key Related information I can't open an attachment in an encrypted message, 123 Attachment indicators in S/MIME and PGP protected messages IndicatorDescription The message includes a certificate attachment. The message includes multiple certificate attachments. The message includes a PGP key attachment. The message includes multiple PGP key attachments. The message includes a certificate server attachment. Add connection information for a certificate server from a message If you are enrolled with the PGP Universal Server, you can't add connection information for a certificate server from a message. 1.In a message, highlight the indicator at the end of the message. 2.Press the key > Import Server. View the certificate used to sign or encrypt a message 1.In a message, highlight the encryption status indicator or a digital signature indicator. 2.Press the key > View Sender's Certificate or View Encryption Certificate. View the PGP key used to sign or encrypt a message 1.In a message, highlight the encryption status indicator or a digital signature indicator. 2.Press the key > View Sender's PGP Key or View Encryption PGP Key. View encryption information for a weakly encrypted message 1.In a weakly encrypted message, highlight the encryption status indicator. 2.User GuideMessages 118
Press the key > Encryption Details. S/MIME and PGP protected message status Digital signature indicators for S/MIME or PGP protected messages IndicatorDescription Your BlackBerry smartphone verified the digital signature. The BlackBerry Enterprise Server that is associated with your smartphone verified the digital signature. Your smartphone requires more data to verify the digital signature. Your smartphone can't verify the digital signature. Your smartphone trusts the sender’s certificate or PGP key. Your smartphone trusts the sender’s certificate chain. The sender’s email address doesn't match the email address of the certificate subject or the PGP key, or the sender’s certificate or key is revoked, isn't trusted, can't be verified, or isn't on your smartphone. The certificate or PGP key is weak, the certificate or key status isn't current, or your smartphone requires more data to verify the trust status of the certificate or key. The sender’s certificate, certificate chain, or PGP key is expired. Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. IndicatorDescription The message is strongly encrypted. The message is weakly encrypted.User GuideMessages 119
Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates\ in the certificate chain. 1.In a message, highlight a digital signature indicator. 2.Press the key. 3.Click Check Sender’s Certificate or Check Sender’s Cert Chain. S/MIME and PGP protected message options Change your signing and encryption certificate or key Your BlackBerry smartphone uses your certificate or PGP key to encrypt messages in the Sent Items folder and includes your encryption certificate or PGP public key in messages that you send so that recipients can encrypt their reply messages. 1.On the home screen or in a folder, click the Options icon. 2.Click Security > S/MIME or PGP. 3.Change the Certificate fields or the Default Key field. 4.Press the key > Save. Related information Some signing and encryption options aren't available on my smartphone, 123 Change options for downloading attachments in encrypted messages 1.On the home screen or in a folder, click the Options icon. 2.Click Security > S/MIME or PGP. 3.Do one of the following: •To download attachments in encrypted messages automatically, change the Encrypted Attachment Support field to Automatic. •To download attachments in encrypted messages manually, change the Encrypted Attachment Support field to Manual. •To prevent your BlackBerry smartphone from downloading attachments in encrypted messages, change the Encrypted Attachment Support field to None. 4.Press the key > Save. Change the default signing and encryption option Your BlackBerry smartphone is designed to use the default signing and encryption option when you send a message to a contact that you haven't previously sent a message to or received a message from. Otherwise, your smartphone uses the message history to suggest a signing and encryption option. User GuideMessages 120