Blackberry Bold 9650 6 0 User Guide

							Improve voice recognitionYou can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.1. On the Home screen or in a folder, click the  Options icon.
2. Click  Call Management  > Voice Dialing .
3. In the  Voice Adaptation  section, click Start.
4. Complete the instructions on the screen.
Troubleshooting: Voice dialing I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry
device.
• Verify that your keyboard is unlocked.
• Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options. Certain languages might not be supported.
Related topics
Bluetooth technology, 230
Change the language for voice commands, 58
My device does not recognize names or numbers in voice commands Try performing the following actions: • Say the first name and the last name of your contact.
• Improve voice recognition of numbers.
Related topics
Improve voice recognition, 59
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							Messages
Email Set up an email address 1. On the Home screen, click the  Setup icon.
2. In the  Setup section, click the  Email Accounts icon.
3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the  Messages icon.
Note:  In some cases, you might see the following options. If so, select one of the options.
• Internet Mail Account : Use this option to associate your BlackBerry® device with one or more existing email accounts (for
example, Google Mail™ or Windows Live™ Hotmail®) or to create a new email address for your device.
• Enterprise Account : If your administrator gave you an enterprise activation password, use this option to associate your
device with your work email account using the BlackBerry® Enterprise Server.
If you are trying to set up an Internet email account (for example, Google Mail or Windows Live Hotmail) or a new email
address for your device, and do not see this option, contact your administrator or wireless service provider.
Related topics
Change options for your personal email account, 68
Composing and sending email
Send an email
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Compose Email .
3. In the  To field, type an email address or a contact name.
4. Type a message.
5. Press the 
 key >  Send.
Related topics
Search for a contact in your organization's address book, 171
Personal distribution lists, 175
I cannot send messages, 106
Resend a message
You cannot change a text message before you resend it.
In a sent message, press the 
 key.
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							•To change the message, click  Edit. Change the message. Press the  key >  Send.
• To change the recipients, click  Edit. Highlight a contact. Press the 
 key >  Change Address . Click a new contact.
Press the 
 key >  Send.
• To resend the message without changing it, click  Resend.
Related topics
I cannot send messages, 106
Reply to or forward an email or PIN message
In a message, press the 
 key.
• To reply to a message, click  Reply or Reply to All .
• To forward a message, click  Forward or Forward As .
Related topics
I cannot send messages, 106
Check spelling
You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. Press the 
 key >  Check Spelling .
2. Do any of the following: • To accept the suggested spelling, click a word in the list that appears.• To ignore the suggested spelling, press the 
 key.
• To ignore all instances of the suggested spelling, press the 
 key >  Ignore All .
• To add the word to the custom dictionary, press the 
 key >  Add To Dictionary .
• To stop checking spelling, press the 
 key >  Cancel Spell Check .
Save a draft of a message When you are composing a message, press the 
 key >  Save Draft .
Attach a file to an email
To attach a file that is saved on your organization's network, your email account must use a BlackBerry® Enterprise Server that
supports this feature. For more information, contact your administrator.
When you are composing an email, press the 
 key >  Attach  > File .
• To attach a file that is saved on your BlackBerry device or media card, find and click the file. • To attach a file that is saved on your organization's network, press the 
 key >  Go To. Find and click the file. If
necessary, type the credentials that you use to connect to your organization's network.
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							Attach a contact to a message
You can attach a contact to an email, a PIN message, or a text message.
1. When you are composing a message, press the 
 key >  Attach  > Contact .
2. Find and highlight a contact.
3. Press the 
 key >  Continue .
Related topics
I cannot attach a file to a text message, 110
Add or change your signature
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options .
• For a work email account, click  Email Preferences. If the Message Services  field appears, change this field to the
appropriate email account. If the  Use Auto Signature check box is not selected, select it. In the field that appears, place
your cursor.
• For a personal email account, click  Email Account Management. Click an email account. Click  Edit.
3. Type a signature. 4. Press the 
 key >  Save.
Your signature is added to your email after you send it.
Change the email address that you use to send messages or meeting invitations 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Advanced System Settings  > Default Services .
3. Change the  Messaging (CMIME)  field or the Calendar (CICAL)  field.
4. Press the 
 key >  Save.
Delete the disclaimer from an email If your email account uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might
add a disclaimer to your email after you send it.
When you are composing an email, press the 
 key >  Remove Disclaimer .
To add the disclaimer again, press the 
 key >  Add Disclaimer .
Delete the original text from a reply message When you are replying to a message, press the 
 key >  Delete Original Text .
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							Set the importance level for a messageYou can set the importance level for an email, a PIN message, or a text message.
1. When you are composing a message, press the 
 key >  Options .
2. Change the  Importance field.
3. Press the 
 key >  Save.
Blind carbon copy a contact You can blind carbon copy a contact in an email or a PIN message.
When you are composing an email or a PIN message, press the 
 key >  Add Bcc .
Stop a message from sending You can stop a message from sending only if a clock icon appears beside the message.1. On the Home screen, click the  Messages icon.
2. Highlight the message.
3. Press the 
 key >  Delete .
Viewing and replying to email About email account icons
Depending on your wireless service plan or administrator, you might be able to associate your BlackBerry® device with a work email account and one or more personal email accounts. If you associate your device with more than one email account,multiple email account icons might appear on your device, in addition to the main Messages icon. For more information about
associating your device with more than one email account, visit  www.blackberry.com/docs/smartphones and click the link
under  Email Setup .
Depending on your theme, a separate icon might appear for text messages.
Search for text in a message, in a file, or on a web page
To search for text in a presentation, you must view the presentation in text view or in text and slide view.
1. In a message, in a file, in an attachment, or on a web page, press the
 key >  Find or Find on Page .
2. Type the text. 3. Press the  Enter key.
To search for the next instance of the text, press the 
 key >  Find Next .
View email in plain text format 1. On the Home screen, click the  Messages icon.
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							2.Press the  key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Clear the  Enable HTML Email  check box.
5. Press the 
 key >  Send.
View an address instead of a display name
In a message, press the 
 key >  Show Address .
To view the display name again, press the 
 key >  Show Name .
Mark a message as opened or unopened On the Home screen, click the  Messages icon.
• To mark a message as opened or unopened, highlight the message. Press the 
 key >  Mark Opened  or Mark
Unopened .
• To mark all messages that are prior to a specific date as opened, highlight a date field. Press the 
 key >  Mark Prior
Opened .
Save a message 1. On the Home screen, click the  Messages icon.
2. Highlight a message.
3. Press the 
 key >  Save.
Delete messages On the Home screen, click the  Messages icon.
• To delete a message, highlight the message. Press the 
 key >  Delete .
• To delete a range of messages, highlight a message. Press and hold the  Shift key. On the trackpad, slide your finger up
or down. Release the  Shift key. Press the 
 key >  Delete Messages .
• To delete all messages prior to a certain date, highlight a date field. Press the 
 key >  Delete Prior  > Delete .
Note:  Email that you delete using the Delete Prior menu item is not deleted from the email application on your computer
during email reconciliation.
About flags You can add flags to email that you receive or send as a reminder to you or the recipients to follow up with the messages. Youcan use flags of different colors, add follow-up notes, and set due dates so that your BlackBerry® device reminds you to return
to the email.
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							If wireless email reconciliation is turned on and your email account uses a BlackBerry® Enterprise Server that supports flags,
changes that you make to flags on your device should be reflected in the email application on your computer. Likewise,
changes that you make to flags in the email application on your computer should be reflected on your device.
If wireless email reconciliation is turned off, you can still manage flags for email on your device.
Add, change, or remove a flag
When you are composing or viewing an email, press the 
 key.
• To add a flag, click  Flag for Follow Up. Set the flag properties. Press the 
 key > Save.
• To change a flag, click  Flag Properties. Change the flag properties. Press the 
 key > Save.
• To remove a flag, click  Clear Flag.
Note:  If you make changes to a flag in an email that you sent, the changes are reflected only on your BlackBerry® device and
are not sent to the recipient.
Change how a message inbox displays messages
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
• To change the order of the subject line and sender, change the  Display Order field.
• To change how messages are separated, change the  Separators field.
• To change how many messages can fit on the screen, change the  Display Message Header On field.
3. Press the 
 key >  Save.
Group email by subject 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Change the  Display Style field to Group by Subject .
4. Press the 
 key >  Save.
To stop grouping email by subject, change the  Display Style field to Single Messages .
Use color to differentiate work messages from other messages To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Display > Message Categorization .
3. In the  Message Outline Colors  section, do any of the following:
• To set an outline color for email that is sent to your BlackBerry device through a BlackBerry Enterprise Server, change the  Enterprise Messages  field.
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							• To set an outline color for your other messages, change the Other Messages field.
4. Press the 
 key >  Save.
Note:  PIN messages might use the outline color that you have set for your work email. For more information, contact your
administrator.
Hide sent messages from the message inbox
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Select the  Hide Sent Messages  check box.
4. Press the 
 key >  Save.
Hide messages from the Messages application You can prevent messages from specific email accounts from appearing in the Messages application. You can also set aseparate icon to appear on the Home screen for text messages. Depending on your theme, a separate icon might already
appear by default.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Inbox Management .
• To hide messages from specific email accounts, in the  Email Accounts section, clear the check box beside one or more
email accounts.
• To hide text messages, in the  Other Message Types section, clear the Text Messages check box.
3. Press the 
 key >  Save.
Filing email About synchronization of email folders:
You can add, change, or delete email folders in the email application on your computer or in the Messages application on your BlackBerry® device.
If wireless email reconciliation is turned on and your email account uses a BlackBerry® Enterprise Server that supports this
feature, changes that you make to email folders are synchronized over the wireless network.
If wireless email reconciliation is turned off or is not available for your device, you can make folder changes in the email
application on your computer and then reconcile the changes to your device using the email settings tool of the BlackBerry®
Desktop Software. For more information about email reconciliation, see the Help in the BlackBerry Desktop Software.
Related topics
Reconcile email over the wireless network, 12
File an email:
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Highlight an email.
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							3.Press the  key >  File.
4. Highlight a folder.
5. Press the 
 key >  File.
Related topics
Reconcile email over the wireless network, 12
I cannot file email, 108
Add, move, rename, or delete an email folder :
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  View Folder .
3. Highlight a folder. 4. Press the 
 key.
• To add a folder, click  Add Folder.
• To move a folder, click  Move Folder. Click the new location.
• To rename a folder, click  Rename Folder.
• To delete a folder, click  Delete Folder.
Forward messages from a specific email folder to your device:
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more
information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Press the 
 key >  Folder Redirection .
5. Select the check box beside an email folder.
6. Press the 
 key >  Save.
Note:  If you click the  Select All menu item, all email, including email that appears in the sent items folder in the email
application on your computer, appears on your BlackBerry device.
Related topics
Stop storing messages sent from your computer on your device, 71
Hide filed email from the message inbox:
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Select the  Hide Filed Messages  check box.
4. Press the 
 key >  Save.
View filed messages:
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  View Folder .
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							3. Click a folder.
Email options
Set an out-of-office reply
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Select the  Use Out Of Office Reply  check box.
5. In the field that appears, type a reply.
6. If you use IBM® Lotus Notes®, in the  Until field, set the date on which the out-of-office reply should turn off.
7. Press the 
 key >  Save.
To turn off the out-of-office reply, clear the  Use Out Of Office Reply check box.
Change options for your personal email account
Depending on your wireless service provider, you might not be able to change some options for your personal email account. You can change options for each personal email account that you added to your BlackBerry® device. You can create email
filters, synchronize your contacts, change your signature or display name, and more.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Account Management .
3. Click the email account that you want to change options for.
For more information about personal email accounts, visit  www.blackberry.com/docs/smartphones and click the link under
Email Setup .
Turn on or turn off read receipts Depending on your wireless service provider or administrator, you might not be able to perform this task, or some of theoptions might not appear.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. To set whether your BlackBerry® device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts  field.
5. Press the 
 key >  Save.
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