Blackberry Bold 9650 6 0 User Guide
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4.Press the key > Email Report or PIN Report . Set options for Wi-Fi diagnostic reports When you set options for Wi-Fi® diagnostic reports, if you set a default recipient, each time that you submit a Wi-Fi diagnosticreport, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submita report, do not set a default recipient. 1. On the Home screen or in a folder, click the Options icon. 2. Click Networks and Connections > Wi-Fi Network . 3. Press the key > Troubleshoot > Wi-Fi Diagnostics . 4. Press the key > Options . • To include advanced data in Wi-Fi diagnostic reports, change the Display Mode field to Advanced . • To set a default recipient for Wi-Fi diagnostic reports, type the contact information. 5. Press the key > Save. Connection permissions for third-party applications PermissionDescriptionUSBSet whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device.BluetoothSet whether third-party applications can use Bluetooth® connections.PhoneSet whether third-party applications can make calls or access call logs.Location DataSet whether third-party applications can use your GPS location information.Server NetworkSet whether third-party applications can access the Internet or your organization's intranet using your organization's network.InternetSet whether third-party applications can access the Internet through your wireless service provider (for example, using a direct Internet connection or WAP gateway).Wi-Fi (if supported)Set whether third-party applications can use Wi-Fi® connections. About using Wi-Fi with VPN and software tokens If you have a Wi-Fi® enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi network. If you have a Wi-Fi® enabled device, you might also need a software token to connect to your organization's network using a Wi-Fi network. User GuideManage Connections229
Wi-Fi technology troubleshootingI cannot connect to a Wi-Fi networkDepending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. Try the following actions: • Verify that you have turned on the connection to the Wi-Fi network. • Verify that you are in a Wi-Fi coverage area. • Verify that the time on your device is synchronized with the network time. • If the Wi-Fi network does not appear in the Set Up Wi-Fi application, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually. • In the Set Up Wi-Fi application, verify that the options for the Wi-Fi network are correct. • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your BlackBerry device to scan for available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only . • If your email account uses a BlackBerry® Enterprise Server, your device might prevent you from connecting to certain wireless access points. For more information, contact your administrator. • If you are using the Push Button Setup method, verify that the access point is enabled with Wi-Fi Protected Setup™, and that it has been set to send its profile. Verify that another device is not also attempting to connect at the same time,and that not more than one access point within range is in this mode. • If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a Wi-Fi network, verify that you have installed the root certificate for the certificate authority server that created the certificate for the authentication server. • If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your device. Related topics Turn on or turn off a network connection, 219 Connect to a Wi-Fi network, 225 Connect to a Wi-Fi network manually, 225 Bluetooth technology Bluetooth technology basics About Bluetooth Bluetooth® technology is designed to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a hands-free car kit or a wireless headset. User GuideManage Connections230
Before you can connect your BlackBerry device to a Bluetooth enabled device, you must first turn on Bluetooth technology on both devices and then pair the devices. Pairing establishes a relationship between the devices and usually needs to be done only once. After you pair the devices, you can connect the devices when the Bluetooth enabled device is within range of your BlackBerry device (a typical range is approximately 10 meters). For best results, keep your BlackBerry device within direct line of sight of the Bluetooth enabled device. For example, if your BlackBerry device is on the right side of your body, wear a Bluetooth enabled headset in your right ear. When you turn on Bluetooth technology or when you connect your BlackBerry device to another Bluetooth enabled device, Bluetooth status indicators appear at the top of the Home screen. Turn on Bluetooth technology 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Select the Bluetooth check box. To turn off Bluetooth® technology, clear the Bluetooth check box. Pair with a Bluetooth enabled device You must pair your BlackBerry® device with a Bluetooth® enabled device before you can connect to it. For more informationabout preparing the Bluetooth enabled device for pairing, see the documentation that came with the Bluetooth enabled device. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections > Add New Device > Search . 3. Click a Bluetooth enabled device. 4. If necessary, do one of the following: • If the Bluetooth enabled device does not have a keyboard (for example, a wireless headset), on your BlackBerry device,type the pairing passkey that either appears on the Bluetooth enabled device or is provided in the documentation thatcame with the Bluetooth enabled device. The passkey is most often a numeric or alphanumeric code. • If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your choice on both devices. Related topics Turn on Bluetooth technology, 231 I cannot pair with a Bluetooth enabled device, 237 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the Bluetooth enabled device automatically when Bluetooth technology is turned on and the devices are within range. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.User GuideManage Connections231
2. Click Bluetooth Connections . 3. Highlight a Bluetooth enabled device. 4. Press the key > Connect . 5. If necessary, verify that the same number appears in the dialog box for both paired devices. To disconnect from a paired Bluetooth enabled device, highlight the device. Press the key > Disconnect . Related topics Turn on Bluetooth technology, 231 I cannot pair with a Bluetooth enabled device, 237 Switch to a paired Bluetooth enabled device during a callTo perform this task, you must turn on Bluetooth® technology. During a call, press the key > Activate . Related topics Turn on Bluetooth technology, 231 Share contacts with a paired Bluetooth enabled car kit1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Highlight a Bluetooth® enabled car kit. 4. Press the key > Transfer Contacts . Related topics I cannot share contacts with a paired Bluetooth enabled device, 237 Receive a media file using Bluetooth technologyTo perform this task, you must turn on Bluetooth® technology. When a media file is sent to your BlackBerry® device using Bluetooth technology, a dialog box appears on the screen. 1. In the dialog box that appears on your device, click Yes. 2. In the drop-down list, click a location to save the file in. 3. Click Save. Related topics Turn on Bluetooth technology, 231 Send a media file You can send your pictures and videos to applications that you have installed such as Facebook® for BlackBerry® devices, and YouTube® for BlackBerry devices. You can send only media files that you have added. 1. On the Home screen, click the Media icon. 2. Click a media type. User GuideManage Connections232
3. If necessary, click a category. 4. Highlight a media file. 5. Press the key. • To send a picture or video, click Send. Click a message type or an application. • To send an audio file, click the send option for a message type. 6. If necessary, turn on Bluetooth® technology and choose a device or pair with a device. Rename a paired Bluetooth enabled device 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Highlight a paired Bluetooth® enabled device. 4. Press the key > Device Properties . 5. In the Device Name field, change the name for the Bluetooth enabled device. 6. Press the key > Save. Delete a paired Bluetooth enabled device To perform this task, you must first disconnect your BlackBerry® device from the Bluetooth® enabled device. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Highlight a paired Bluetooth® enabled device. 4. Press the key > Delete Device . Bluetooth technology options Bluetooth profilesDepending on your BlackBerry® device model and wireless network, some profiles might not be supported. OptionDescriptionAudio Source (A2DP)This profile allows you to output audio from your BlackBerry device to Bluetooth® enabled devices that support stereo audio such as stereo headsets, speakers, and car kits.A/V Remote Control (AVRCP)This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry device.Data TransferThis service allows you to connect your BlackBerry device to Bluetooth enabled devices that support the transfer of data such as media files.Desktop ConnectivityThis service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can synchronize your organizer data.User GuideManage Connections233
OptionDescriptionDial-Up Networking (DUN)This profile allows you to use your BlackBerry device as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software.Handsfree (HFP)This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets and car kits that support the Handsfree profile.Headset (HSP)This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile.Message Access Profile (MAP)This profile allows you to use a Bluetooth enabled car kit with your BlackBerry device to notify you of new messages. This profile can also help you read, delete, browse, compose, and send messages.Serial Port ProfileThis profile allows you to connect your BlackBerry device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer.SIM AccessIf your BlackBerry device uses a SIM card, this profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging, and MMS messaging) are not available on your device, and phone services are accessible only through the car kit. Before you can use this feature, you might need to enter a 16-digit alphanumeric code, generated by the car kit, on your BlackBerry device.Wireless BypassThis service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running the BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account must use a BlackBerry® Enterprise Server. Prevent your device from making contacts available to other Bluetooth enabled devices 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. Change the Contacts Transfer field. 5. Press the key > Save. To allow your device to make contacts available to other Bluetooth® enabled devices again, change the Contacts Transfer field to All . Restrict outgoing calls 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. Set the Allow outgoing calls field to Never or If Unlocked . User GuideManage Connections234
5.Press the key > Save. Make your BlackBerry device discoverable If you make your BlackBerry® device discoverable, other Bluetooth® enabled devices can detect your device.1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Set the Discoverable field to 2 Minutes . After two minutes, the Discoverable field switches to No automatically. Change the pairing name for your BlackBerry device 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. In the Device Name field, type a name for your BlackBerry® device. 5. Press the key > Save. Turn off Bluetooth connection notification 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. Clear the LED Connection Indicator check box. 5. Press the key > Save. To turn on Bluetooth® connection notification again, select the LED Connection Indicator check box. Turn off the prompt that appears when connecting or pairing 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Highlight a paired Bluetooth® enabled device. 4. Press the key > Device Properties . 5. Set the Trusted field to Yes. 6. Press the key > Save. To turn on the prompt again, set the Trusted field to Prompt. Set the message types that your Bluetooth enabled car kit notifies you of To perform this task, your Bluetooth® enabled car kit must support the Message Access Profile (MAP). User GuideManage Connections235
For more information about using Bluetooth technology with your car, see the documentation that came with your car. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > MAP Options . 4. Select the check box beside one or more message types. Turn off a Bluetooth profile 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. In the Services section, clear the check box beside one or more Bluetooth® profiles. 5. Press the key > Save. Related topics Bluetooth profiles, 233 Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. Select the Encryption check box. 5. Press the key > Save. Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device that you used. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. Clear the Connect on Power Up check box. 5. Press the key > Save. Troubleshooting: Bluetooth technology I cannot type a passkey on a Bluetooth enabled deviceIf you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, try typing 0000. User GuideManage Connections236
My list of paired Bluetooth devices does not appearTry the following actions: • Verify that Bluetooth® technology is turned on. • Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list. Related topics Bluetooth technology basics, 230 I cannot pair with a Bluetooth enabled deviceTry the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see thedocumentation that came with the Bluetooth enabled device. • If you do not know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device. • If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. Many car kits need to discover your BlackBerry device ratherthan your BlackBerry device discovering the car kit. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Bluetooth Connections . Click Add New Device . Click Listen. Bluetooth enabled devices can detect your BlackBerry device for 2 minutes. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Bluetooth Connections . Highlight a Bluetooth enabled device. Press the key > Device Properties . Clear the Encryption check box. Press the key > Save. I cannot share contacts with a paired Bluetooth enabled device Try the following: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetoothenabled device. Related topics Bluetooth technology basics, 230 Share contacts with a paired Bluetooth enabled car kit, 232 User GuideManage Connections237
Power and batteryTurn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the key. • If you have set your device to turn on and turn off automatically at specific times, on the Home screen or in a folder, click the Power Off icon. If you want your device to stay turned off until you turn it on again, click Full Power Off. If you want your device to turn on again at the specified time or for alarm or calendar reminders, click Turn Off. Set your device to turn on and turn off automatically 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Auto On/Off . 3. Select the Weekday check box. 4. Specify the times when your BlackBerry® device should turn on and turn off on weekdays. 5. Select the Weekend check box. 6. Specify the times when your device should turn on and turn off on weekends. 7. Press the key > Save. Reset the device Remove and reinsert the battery. Check the battery power level 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Device and Status Information . Tips: Extending battery life For full instructions, click the links under Related information at the bottom. User GuidePower and battery238