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Blackberry Bold 9650 6 0 User Guide

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    							Change or delete a SIM card contact1. In the contact list, press the 
     key >  SIM Phone Book .
    2. Highlight a contact. •To change a SIM card contact, press the 
     key >  Edit. Change the contact information. Press the  key >  Save.
    • To delete a SIM card contact, press the 
     key >  Delete .
    Store text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported.
    If your BlackBerry® device uses a SIM card and you set your SIM card to store text messages, your text messages still appear in
    the Messages application.
    1. On the Home screen, click the  Messages icon.
    2. Press the 
     key >  Options  > Text Messaging .
    3. Change the  Leave Messages On SIM Card  field to Yes.
    4. Press the 
     key >  Save.
    To stop storing text messages on your SIM card, change the  Leave Messages On SIM Card field to No. If you change this field to
    No, your text messages are deleted from your SIM card.
    Change the display name for a phone number If your SIM card supports more than one phone number, you can personalize the display name for your phone numbers.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Advanced System Settings  > SIM Card .
    3. Highlight a phone number.
    4. Press the 
     key >  Edit SIM Phone Number .
    5. Type a display name for the phone number.
    6. Press the 
     key on the keyboard.
    About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM
    card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another
    device, you must type the PIN code.
    User GuideSIM card249 
    						
    							Protect your SIM card with a PIN codeTo get your SIM card PIN code, contact your wireless service provider.
    Note:  If you type the SIM card PIN code incorrectly three times, your SIM card does not function.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Advanced System Settings  > SIM Card .
    3. Press the 
     key >  Enable Security .
    4. Type your SIM card PIN code.
    5. Press the 
     key on the keyboard.
    Change the SIM card PIN code 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Advanced System Settings  > SIM Card .
    3. Press the 
     key >  Change PIN2 Code .
    User GuideSIM card250 
    						
    							SecuritySecurity basics
    About the device password If you set a BlackBerry® device password, you'll be prompted to enter your password to unlock your device.If you forget your password, it can't be recovered. If you exceed the number of allowed password attempts, your device
    deletes all your device data for security reasons and you'll be prompted to set a new password. If your device uses a
    BlackBerry® Enterprise Server, depending on the IT policies that have been set by your administrator, data on your media card
    might be deleted as well. For more information, contact your administrator.
    Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
    update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
    device is lost, stolen, or corrupted by an unforeseen issue.
    Set a device password If you forget your BlackBerry® device password, it can't be recovered. You can reset your password without knowing your
    current password by deleting all your device data.
    Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
    update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
    device is lost, stolen, or corrupted by an unforeseen issue.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Password .
    3. Click  Set Password .
    4. Type a password.
    5. Press the 
     key >  Save.
    To turn off your BlackBerry® device password, clear the  Enable check box.
    Change the device password 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Password  > Change Password .
    User GuideSecurity251 
    						
    							Lock your deviceIf you are not on a call, you can lock the keyboard to avoid pressing keys accidentally when you are not using your BlackBerry®device. If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you
    might not be able to perform this task. For more information, contact your administrator.
    Do one of the following: • To lock your BlackBerry device, if you have set a device password, on the Home screen or in a folder, click the  Password
    Lock  icon.
    • To lock the keyboard, press the 
     key on the top left of your device.
    To unlock your device, type your device password. Press the  Enter key. To unlock the keyboard, press the 
     key again.
    Lock your device when you insert it in the holster 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Password .
    3. Select the  Lock Handheld Upon Holstering  check box.
    4. Press the 
     key >  Save.
    Set a limit for device password attempts 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Password .
    3. Change the  Number of Password Attempts  field.
    4. Press the 
     key >  Save.
    Delete device data, third-party applications, or media card files Before you delete your BlackBerry® device data or media card files, consider backing up these items so that you have a copy on
    your computer.
    CAUTION:  If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You
    cannot stop the process after you start it. If you reset your device, the process restarts after the device restarts.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Security Wipe .
    • To delete data from the messages application, contacts application, and other applications, select the  Emails, Contacts,
    Etc  check box.
    • To delete all third-party applications that you have added, select the  User Installed Applications check box.
    • To delete all files from your media card, select the  Media Card check box.
    3. Type  blackberry .
    4. Click  Wipe.
    User GuideSecurity252 
    						
    							If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to
    prevent messages from this account from being sent to your device, contact your wireless service provider to disassociate the
    account from your device.
    Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwordswith a password keeper password. When you type this password, the password keeper decrypts your passwords.
    You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols.
    Change a password in the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Highlight a password. 3. Press the 
     key >  Open.
    4. Change the password information.
    5. Press the 
     key >  Save.
    Add a password to the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Press the 
     key >  New.
    3. Type the password information.
    4. Press the 
     key >  Save.
    Generate a random password 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Press the 
     key >  New.
    3. Press the 
     key >  Random Password .
    4. Press the 
     key >  Save.
    Set criteria for randomly generated passwords 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Press the 
     key >  Options .
    3. Set the random password fields.
    User GuideSecurity253 
    						
    							4.Press the  key >  Save.
    Change the password keeper password 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Press the 
     key >  Change Password .
    Delete a password from the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Highlight a password.
    3. Press the 
     key >  Delete .
    Copy a password 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Highlight a password. 3. Press the 
     key >  Copy Username  or Copy Password .
    To clear the clipboard, press the 
     key >  Clear Clipboard .
    Note:  Passwords are not encrypted when they are on the clipboard.
    Prevent password copying 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Press the 
     key >  Options .
    3. Clear the  Allow Clipboard Copy  check box.
    4. Press the 
     key >  Save.
    Set a limit for password attempts in the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Press the 
     key >  Options .
    3. Set the  Password Attempts  field.
    4. Press the 
     key >  Save.
    Hide passwords in the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
    2. Press the 
     key >  Options .
    3. Clear the  Show Password  check box.
    4. Press the 
     key >  Save.
    User GuideSecurity254 
    						
    							To show passwords in the password keeper again, select the Show Password check box.
    Encryption
    About encrypting data on your device When encryption for data on your BlackBerry® device is turned on, your device uses a private key to encrypt data as it is stored
    on your device, including data that your device receives when it is locked. Your device decrypts data as you access it.
    You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your device is locked, the caller name does not appear on the screen.
    If you use a smart card certificate for authentication, depending on the smart card, you might also be able to use one of your smart card certificates to provide two-factor encryption. In order to access the encrypted content, you must provide your
    device password and also connect your device to your smart card reader.
    When you lock your device, an open lock indicator appears at the top of the screen to indicate that your device is in theprocess of securing your data, which includes deleting a copy of the private key from the temporary device memory. A lock
    indicator appears at the top of the screen when your device has deleted the key.
    About file encryption File encryption is designed to protect files that you store on your BlackBerry® device and on a media card that can be inserted
    in your device. You can encrypt the files on your device and on your media card using an encryption key that your device
    generates, your device password, or both.
    If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device. If you encrypt the files using your device password, you can access the files on
    your media card in any device that you insert your media card into, as long as you know the password for the device.
    Turn on encryption To encrypt data on your BlackBerry® device, you must have set a password for your device.
    Depending on the amount of storage space available for storing files on your device, you might not be able to encrypt files on your device.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Encryption .
    3. To encrypt data on your device, in the  Device Memory section, select the  Encrypt check box.
    4. To encrypt files that are stored on a media card and on your device, select the  Media Card check box and do one of the
    following:
    • To encrypt files using an encryption key that your device generates, change the  Mode field to  Device Key .User GuideSecurity255 
    						
    							• To encrypt files using your device password, change the Mode field to  Device Password .
    • To encrypt files using an encryption key and your device password, change the  Mode field to  Device Password &
    Device Key .
    5. To also encrypt media files such as pictures, songs, and videos, select the  Include Media Files check box.
    6. Press the 
     key >  Save.
    To stop encrypting data on your device, clear the  Device Memory check box. To stop encrypting files, clear the  Media Card
    check box.
    Set encryption strength If encryption of data that is stored on your BlackBerry® device is turned on, you can set the strength of the encryption that
    your device uses to protect data that you receive when your device is locked.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Encryption .
    3. Change the  Strength field.
    4. Press the 
     key >  Save.
    Use a certificate to encrypt the encryption keys on your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator.
    If you have encryption for data that is stored on your BlackBerry device turned on and your smart card reader supports thisfeature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your device.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Encryption .
    3. Select the  Two-factor Protection  check box.
    4. Press the 
     key >  Save.
    About encryption keys If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server or BlackBerry® DesktopRedirector, your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise
    Server or BlackBerry Desktop Redirector and your device.
    You should generate a new encryption key every 2 weeks.
    Generate an encryption key To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator.
    User GuideSecurity256 
    						
    							If your email account uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption
    key using the BlackBerry® Desktop Software, if it includes the email settings tool. For more information, see the Help in the BlackBerry Desktop Software.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Security Status Information .
    3. Highlight a service. 4. Press the 
     key.
    5. Click  Regenerate Encryption Key .
    Memory cleaning
    About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples ofsensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches.
    When memory cleaning is turned on, the memory cleaning application is designed to delete sensitive data automatically in the
    following situations:
    • when you insert your device in a holster
    • when you do not use your device for a specified period of time
    • when you synchronize with your computer • when you change the time or the time zone for your device
    • when you lock your device
    Turn on memory cleaning 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > Memory Cleaning .
    3. Select the  Enable check box.
    4. Press the 
     key >  Save.
    Change when your device deletes sensitive data from the temporary
    device memory 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > Memory Cleaning .
    • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, clear the Clean When Holstered  check box.
    User GuideSecurity257 
    						
    							• To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, clearthe  Clean When Idle  check box.
    • To change how long your device waits after you stop using it before it deletes sensitive data, change the  Idle Timeout
    field.
    3. Press the 
     key >  Save.
    Delete sensitive application data from the temporary device memory 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > Memory Cleaning .
    3. To delete sensitive data for all applications, click  Clean.
    View the icon for the memory cleaning application on the Home screen 1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > Memory Cleaning .
    3. Select the  Place Memory Cleaner Shortcut on Homescreen  check box.
    4. Press the 
     key >  Save.
    Certificates About certificates A certificate is a digital document that binds the identity and public key of a certificate subject. If your email account uses aBlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a
    certificate authority profile that is provided by your administrator. The certificate authority signs the certificate to verify that it
    can be trusted.
    Depending on your organization, enrollment for a certificate might be required and might also occur automatically.
    Certificate basics Download a certificate from an LDAP-enabled server or DSML-enabled server
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > Certificates .
    3. Press the 
     key >  Fetch Certificates .
    4. Specify the search criteria.
    5. Press the 
     key >  Search .
    6. Click a certificate.
    User GuideSecurity258 
    						
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