Blackberry Bold 9650 6 0 User Guide

							BlackBerry Bold 9650
Smartphone User Guide
Version: 6.0
To find the latest user guides, visit www.blackberry.com/docs/
smartphones. 
						

							SWDT643442-941426-0131034211-001 
						

							ContentsQuick Help..........................................................................................................................................................................................................9Top 10.................................................................................................................................................................................................................9Getting to know your smartphone .....................................................................................................................................................................13Tips.....................................................................................................................................................................................................................19Make it yours ......................................................................................................................................................................................................24Shortcuts............................................................................................................................................................................................................32Phone shortcuts .................................................................................................................................................................................................32Message shortcuts..............................................................................................................................................................................................32File and attachment shortcuts ...........................................................................................................................................................................33Typing shortcuts.................................................................................................................................................................................................34Media shortcuts.................................................................................................................................................................................................35Browser shortcuts ..............................................................................................................................................................................................36Calendar shortcuts .............................................................................................................................................................................................37Search shortcuts.................................................................................................................................................................................................37Troubleshooting: Shortcuts ................................................................................................................................................................................38Phone.................................................................................................................................................................................................................39Phone basics .......................................................................................................................................................................................................39Emergency calls ..................................................................................................................................................................................................42Volume...............................................................................................................................................................................................................42Voice mail ...........................................................................................................................................................................................................43Speed dial...........................................................................................................................................................................................................44Call waiting, call forwarding, and call blocking ...................................................................................................................................................45Fixed dialing and smart dialing...........................................................................................................................................................................47Conference calls.................................................................................................................................................................................................49Call logs...............................................................................................................................................................................................................50Multiple phone numbers ....................................................................................................................................................................................51Phone options....................................................................................................................................................................................................52Phone shortcuts .................................................................................................................................................................................................54Troubleshooting: Phone .....................................................................................................................................................................................55Voice commands................................................................................................................................................................................................57Perform an action using a voice command ........................................................................................................................................................57Available voice commands.................................................................................................................................................................................57Change the language for voice commands ........................................................................................................................................................58Turn off choice lists for voice commands...........................................................................................................................................................58Change the options for voice prompts...............................................................................................................................................................58Improve voice recognition..................................................................................................................................................................................59Troubleshooting: Voice dialing...........................................................................................................................................................................59 
						

							Messages............................................................................................................................................................................................................60Email...................................................................................................................................................................................................................60PIN messages ......................................................................................................................................................................................................76Text messages ....................................................................................................................................................................................................80Security options for messages ............................................................................................................................................................................88Attachments.......................................................................................................................................................................................................90S/MIME-protected messages .............................................................................................................................................................................92IBM Lotus Notes native encrypted messages.....................................................................................................................................................98PGP protected messages....................................................................................................................................................................................99Message shortcuts..............................................................................................................................................................................................104File and attachment shortcuts ...........................................................................................................................................................................105Troubleshooting: Messages................................................................................................................................................................................106Files....................................................................................................................................................................................................................112File basics ...........................................................................................................................................................................................................112Managing files and attachments ........................................................................................................................................................................114File and attachment shortcuts...........................................................................................................................................................................117Troubleshooting: Attachments...........................................................................................................................................................................118Media.................................................................................................................................................................................................................119Music..................................................................................................................................................................................................................119Podcasts .............................................................................................................................................................................................................122Videos.................................................................................................................................................................................................................124Video camera .....................................................................................................................................................................................................125Camera...............................................................................................................................................................................................................127Pictures ...............................................................................................................................................................................................................129Voice notes .........................................................................................................................................................................................................131Ring tones...........................................................................................................................................................................................................133Media storage ....................................................................................................................................................................................................134Transferring and downloading media files .........................................................................................................................................................137Supported audio and video file formats.............................................................................................................................................................139Media shortcuts.................................................................................................................................................................................................139Troubleshooting: Media .....................................................................................................................................................................................140Ring tones, sounds, and alerts............................................................................................................................................................................143About ring tones, sounds, and alerts..................................................................................................................................................................143Change your ring tone, notifiers, or reminders ..................................................................................................................................................143Add a custom profile..........................................................................................................................................................................................144Add a contact alert.............................................................................................................................................................................................144Silence your device .............................................................................................................................................................................................144Flashing LED........................................................................................................................................................................................................145 
						

							Change alarm notification options.....................................................................................................................................................................145Turn on event sounds.........................................................................................................................................................................................145Troubleshooting: Ring tones, sounds, and alerts ...............................................................................................................................................146Browser..............................................................................................................................................................................................................147Browser basics ....................................................................................................................................................................................................147Browser bookmarks............................................................................................................................................................................................150RSS feeds............................................................................................................................................................................................................151Browser options .................................................................................................................................................................................................152Browser security .................................................................................................................................................................................................154Browser push......................................................................................................................................................................................................156Browser shortcuts ..............................................................................................................................................................................................157Troubleshooting: Browser ..................................................................................................................................................................................158Calendar.............................................................................................................................................................................................................159Calendar basics ...................................................................................................................................................................................................159Meetings.............................................................................................................................................................................................................160Conference call meetings ...................................................................................................................................................................................162Synchronizing calendar.......................................................................................................................................................................................164Calendar options................................................................................................................................................................................................166Calendar shortcuts .............................................................................................................................................................................................167Troubleshooting: Calendar .................................................................................................................................................................................168Contacts..............................................................................................................................................................................................................170Contact basics.....................................................................................................................................................................................................170Customizing contacts.........................................................................................................................................................................................171Synchronizing contacts .......................................................................................................................................................................................173Personal distribution lists ...................................................................................................................................................................................175Multiple contact lists..........................................................................................................................................................................................176Contact list options.............................................................................................................................................................................................176Troubleshooting: Contacts .................................................................................................................................................................................177Clock...................................................................................................................................................................................................................179Set the date and time .........................................................................................................................................................................................179Change what appears on the screen when your device is charging...................................................................................................................179Change the clock face .........................................................................................................................................................................................179Display a second time zone on the clock ............................................................................................................................................................180Turn on the alarm...............................................................................................................................................................................................180Silence the alarm................................................................................................................................................................................................180Change alarm notification options .....................................................................................................................................................................180Turn on bedside clock mode..............................................................................................................................................................................181Set options for bedside clock mode ...................................................................................................................................................................181 
						

							Use the stopwatch..............................................................................................................................................................................................181Use the timer......................................................................................................................................................................................................181Change timer notification options......................................................................................................................................................................182Troubleshooting: Clock .......................................................................................................................................................................................182Tasks and memos...............................................................................................................................................................................................183Create a task or memo .......................................................................................................................................................................................183Send a task or memo..........................................................................................................................................................................................183Change or delete a task or memo ......................................................................................................................................................................183Change the status of a task................................................................................................................................................................................183Hide completed tasks.........................................................................................................................................................................................184Show tasks in the calendar .................................................................................................................................................................................184Synchronizing tasks and memos.........................................................................................................................................................................184About categories................................................................................................................................................................................................186Categorize a contact, task, or memo ..................................................................................................................................................................186Create a category for contacts, tasks, or memos ...............................................................................................................................................186Turn off the prompt that appears before you delete items ...............................................................................................................................187Typing.................................................................................................................................................................................................................188Typing basics ......................................................................................................................................................................................................188Typing input methods ........................................................................................................................................................................................189Typing options....................................................................................................................................................................................................189Spelling checker ..................................................................................................................................................................................................190Custom dictionary ..............................................................................................................................................................................................191AutoText.............................................................................................................................................................................................................192Typing shortcuts .................................................................................................................................................................................................193Troubleshooting: Typing.....................................................................................................................................................................................194Keyboard............................................................................................................................................................................................................195Assign an application to a Convenience key.......................................................................................................................................................195Change the default currency symbol..................................................................................................................................................................195Set the cursor speed ...........................................................................................................................................................................................195Turn on key tones...............................................................................................................................................................................................195Set the trackpad sensitivity ................................................................................................................................................................................196Turn off trackpad sounds...................................................................................................................................................................................196Troubleshooting: Keyboard ................................................................................................................................................................................196Language............................................................................................................................................................................................................197About typing input languages ............................................................................................................................................................................197Change the language..........................................................................................................................................................................................197Use a shortcut for switching typing input languages when you are typing........................................................................................................197Add a display language .......................................................................................................................................................................................198 
						

							Delete a language...............................................................................................................................................................................................198Troubleshooting: Language ................................................................................................................................................................................198Screen display.....................................................................................................................................................................................................199Set options for backlighting ................................................................................................................................................................................199Use a picture as your device wallpaper ..............................................................................................................................................................199Change the display font......................................................................................................................................................................................199Organizing applications on the Home screen .....................................................................................................................................................200Add a message that appears when your device is locked ..................................................................................................................................201Use grayscale or reverse contrast for the screen display...................................................................................................................................201Turn on flashing LED notification for wireless coverage....................................................................................................................................201Themes...............................................................................................................................................................................................................201Troubleshooting: Display ....................................................................................................................................................................................202GPS technology...................................................................................................................................................................................................203About GPS technology........................................................................................................................................................................................203Turn on GPS technology .....................................................................................................................................................................................203Set the GPS receiver that you use to track your movement ..............................................................................................................................203Get your GPS location........................................................................................................................................................................................204Prevent others from tracking your location .......................................................................................................................................................204Turn off location aiding......................................................................................................................................................................................204Troubleshooting: GPS technology ......................................................................................................................................................................205Maps...................................................................................................................................................................................................................206Map basics ..........................................................................................................................................................................................................206Map options .......................................................................................................................................................................................................209Map shortcuts ....................................................................................................................................................................................................209Troubleshooting: Maps ......................................................................................................................................................................................210Applications........................................................................................................................................................................................................211About multitasking .............................................................................................................................................................................................211Keep an application running in the background and switch to another application .........................................................................................211Close an application so that it is not running in the background.......................................................................................................................211About adding applications..................................................................................................................................................................................212About social networking applications ................................................................................................................................................................213About instant messaging applications ................................................................................................................................................................213Require your device password before adding an application ............................................................................................................................213Delete an application.........................................................................................................................................................................................214View properties for an application .....................................................................................................................................................................214View the size of an application database ...........................................................................................................................................................214Troubleshooting: Applications...........................................................................................................................................................................214 
						

							BlackBerry Device Software...............................................................................................................................................................................215About updating the BlackBerry Device Software ...............................................................................................................................................215Update the BlackBerry Device Software from a web site ..................................................................................................................................216Update the BlackBerry Device Software using the BlackBerry Desktop Software .............................................................................................216Troubleshooting: BlackBerry Device Software...................................................................................................................................................217Manage Connections..........................................................................................................................................................................................218Manage Connections basics ...............................................................................................................................................................................218Mobile network..................................................................................................................................................................................................220Wi-Fi technology ................................................................................................................................................................................................224Bluetooth technology .........................................................................................................................................................................................230Power and battery..............................................................................................................................................................................................238Turn off your device ...........................................................................................................................................................................................238Set your device to turn on and turn off automatically .......................................................................................................................................238Reset the device.................................................................................................................................................................................................238Check the battery power level ...........................................................................................................................................................................238Tips: Extending battery life.................................................................................................................................................................................238Memory and media cards...................................................................................................................................................................................240About media cards.............................................................................................................................................................................................240Supported media cards ......................................................................................................................................................................................240View the amount of available storage space on your device .............................................................................................................................240Turn off media card support..............................................................................................................................................................................240Repair files stored on your media card or on your device .................................................................................................................................240About compression............................................................................................................................................................................................241About file encryption..........................................................................................................................................................................................241Turn on encryption.............................................................................................................................................................................................241Tips: Freeing and conserving storage space .......................................................................................................................................................242Troubleshooting: Storage and media cards........................................................................................................................................................243Search.................................................................................................................................................................................................................244Search for an item ..............................................................................................................................................................................................244Set the types of items that are included in searches .........................................................................................................................................244Search for messages...........................................................................................................................................................................................244Message search criteria ......................................................................................................................................................................................245Do more with your message search results .......................................................................................................................................................245Search for text in a message, in a file, or on a web page ...................................................................................................................................246View, change, or delete a saved search.............................................................................................................................................................246Search for a contact in your organization's address book..................................................................................................................................246Search shortcuts.................................................................................................................................................................................................247 
						

							SIM card..............................................................................................................................................................................................................248About the SIM card phone book........................................................................................................................................................................248Add a contact to your SIM card..........................................................................................................................................................................248Copy contacts from your SIM card to your contact list ......................................................................................................................................248Copy a contact from your contact list to your SIM card .....................................................................................................................................248Change or delete a SIM card contact.................................................................................................................................................................249Store text messages on your SIM card ...............................................................................................................................................................249Change the display name for a phone number ..................................................................................................................................................249About SIM card security.....................................................................................................................................................................................249Protect your SIM card with a PIN code...............................................................................................................................................................250Change the SIM card PIN code ...........................................................................................................................................................................250Security...............................................................................................................................................................................................................251Security basics ....................................................................................................................................................................................................251Password keeper ................................................................................................................................................................................................253Encryption..........................................................................................................................................................................................................255Memory cleaning................................................................................................................................................................................................257Certificates .........................................................................................................................................................................................................258PGP keys.............................................................................................................................................................................................................265Certificate servers ..............................................................................................................................................................................................270Key store.............................................................................................................................................................................................................272Smart cards.........................................................................................................................................................................................................274VPN settings.......................................................................................................................................................................................................277Verify security software manually ......................................................................................................................................................................278Third-party application control..........................................................................................................................................................................279Troubleshooting: Security..................................................................................................................................................................................282Service books and diagnostic reports .................................................................................................................................................................283Accept, delete, or restore a service book ...........................................................................................................................................................283Run a diagnostic report......................................................................................................................................................................................283View, submit, or delete a diagnostic report .......................................................................................................................................................283Set a default recipient for diagnostic reports .....................................................................................................................................................284I cannot run or submit a diagnostic report.........................................................................................................................................................284View the version number of the BlackBerry Device Software on your device ...................................................................................................284Synchronization..................................................................................................................................................................................................285About synchronization .......................................................................................................................................................................................285Reconcile email over the wireless network ........................................................................................................................................................285Delete email on your device and in your email application on your computer .................................................................................................286Synchronize organizer data over the wireless network.....................................................................................................................................286About synchronization conflicts.........................................................................................................................................................................286Manage email reconciliation conflicts ................................................................................................................................................................287 
						

							Manage data synchronization conflicts..............................................................................................................................................................287About backing up and restoring device data ......................................................................................................................................................287Empty the deleted items folder on your computer from your device ...............................................................................................................288Troubleshooting: Synchronization.....................................................................................................................................................................288Accessibility options...........................................................................................................................................................................................290About accessibility options .................................................................................................................................................................................290Screen accessibility options ................................................................................................................................................................................290Audio and phone accessibility options ...............................................................................................................................................................291Typing accessibility options................................................................................................................................................................................293Calculator...........................................................................................................................................................................................................295Use the calculator...............................................................................................................................................................................................295Convert a measurement .....................................................................................................................................................................................295BrickBreaker.......................................................................................................................................................................................................296About BrickBreaker ............................................................................................................................................................................................296BrickBreaker capsules.........................................................................................................................................................................................296BrickBreaker scoring ...........................................................................................................................................................................................297Play BrickBreaker................................................................................................................................................................................................297Adjust the volume..............................................................................................................................................................................................297Set the paddle speed ..........................................................................................................................................................................................298Word Mole game................................................................................................................................................................................................299Word Mole game basics .....................................................................................................................................................................................299Single-player games............................................................................................................................................................................................300Multiplayer games..............................................................................................................................................................................................301Troubleshooting: Word Mole .............................................................................................................................................................................302Glossary..............................................................................................................................................................................................................303Legal notice ........................................................................................................................................................................................................308