Blackberry 9720 Smartphone 7 1 User Guide

•To change your ring tone or ring volume, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your smartphone or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
4.Press the...

3.Enter your voice mail access number and the password, if desired. To add additional time before the password, press 
the 
 key. 
•To add one or more additional pauses position the cursor at the beginning of the Password field and then select 
Add Pause. This option is for adding a short period between the voice mail access number and the password.
•To be prompted before sending the password, position the cursor at the beginning of the Password field and then  select 
Add Wait. This option is for adding...

2.Press the  key > Options > Call Forwarding.
3.Press the  key.
• To add a call forwarding number, click New Number. Type a phone number. Press the  key on the 
keyboard.
• To change a call forwarding number, click Edit Numbers. Highlight a phone number. Press the  key > Edit. 
Change the phone number. Press the  key on the keyboard.
•To delete a call forwarding number, click Edit Numbers. Click a phone number. Click Delete.
4.Press the  key > Close. 
Change the call blocking password
1.From the home...

•To stop answering calls automatically when you remove your smartphone from the holster, change the Auto 
Answer Calls
 field to Never.
•To end calls automatically when you insert your smartphone in the holster, change the Auto End Calls field to Into 
Holster
.
•To stop ending calls automatically when you insert your smartphone in the holster, change the Auto End Calls 
field to Never.
3.Press the  key > Save. 
Personalize the display name for dual phone numbers
If your SIM card supports more than one...

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I can't make or receive calls
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•Verify that your wireless service plan includes phone or voice services.
•If you can't make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your 
fixed dialing list or turn off fixed dialing.
•If you have traveled to another country and you haven't changed your smart...

•You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service provider or administrator.
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The keyboard disappears when I call my voice mail
If you use the keyboard shortcut to access your voice mail the call screen replaces the keyboard.
To return to the keyboard, press the  key. Click Show dialpad.
I can't block calls
•Your wireless service provider might not support the blocked...

I can't make calls using a voice command
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•If you're using a Bluetooth enabled device, such as a hands-free car kit or wireless headset, verify that the Bluetooth 
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry 
smartphone.
•Verify that your keyboard is unlocked.
•Verify that the language that you use to say voice commands is the...

Voice commands
How to: Voice commands
Perform an action using a voice command
1.On the home screen or in a folder, click the Voice Dialing icon.
2.After the beep, say a voice command.
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Change the options for voice prompts
After you say a voice command, voice prompts might prompt you for further information or clarification, or voice prompts 
might read out instructions that appear on the screen.
1.On the home screen or in a folder, click...

Available voice commands
Voice commandDescription"Call "Say this voice command to make a call. To perform this task 
with a 
Bluetooth enabled device, such as a handsfree car 
kit or wireless headset, the paired 
Bluetooth enabled device 
must support this feature and you must turn on 
Bluetooth 
technology. You can't make calls to emergency numbers 
using voice commands.
"Call  "Say this voice command to call a specific phone number for  a contact that is in your contact list. For...

1.On the home screen or in a folder, click the Options icon.
2.Click Typing and Language > Language.
3.Change the Voice Dialing field.
4.Press the  key > Save.
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Turn off choice lists for voice commands
If your BlackBerry smartphone identifies more than one possible match to a voice command, your smartphone presents 
you with a list of possible matches, or a choice list. You can turn off choice lists so that your...