Blackberry 9720 Smartphone 7 1 User Guide

Set options for dialing extensions
1.From the home screen, press the key.
2.Press the  key > Options > Smart Dialing.
3.In the Number field, type the main phone number for an organization.
4.In the Wait For field, set how long your BlackBerry smartphone waits before dialing an extension.
5.In the Extension Length field, set the default length for extensions.
6.Press the  key > Save.
Set the default country code and area code
1.From the home screen, press the key.
2.Press the  key > Options > Smart...

If your BlackBerry smartphone is connected to a CDMA network, you can't join more than two contacts to a conference 
call.1.During a call, press the  key > Add Participant.
2.Type a phone number or highlight a contact.
3.Press the  key.4.During the new call, press the  key to join your first contact to the conference call.
5.To join another contact to the call, repeat steps 1 to 4.
Related information
Place a call on hold,63
Create a phone number link for a conference call
1.Type a phone number for...

If you make a conference call, you can leave the conference call and the call continues without you. Depending on your 
wireless service provider, this feature might not be supported. 
During a conference call, press the  key > Transfer or Flash.
Call logs
About call logs
Call logs appear in the Phone application and show the status of recent calls by showing either a missed call indicator, 
placed call indicator, or received call indicator. You can sort calls by Most Recent, Most Used, and the caller...

Add, change, or delete call log notes
1.From the home screen, press the  key.
2.Highlight a call log.
3.Press the  key > View > History. 
4.Highlight a call log.
5.Press the  key. 
•To add notes, click Add Notes.
•To change notes, click Edit Notes.
• To delete notes, click Edit Notes. Press the  key > Clear Field.
6.Press the  key > Save. 
View or hide call logs in the Messages application
You can set your BlackBerry smartphone to show call logs, including missed calls, in the Messages application....

If your wireless service provider has set up your smartphone to support more than one phone number, you can make calls and receive calls using your active phone number only. Any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail.
If your wireless service provider has provided you with a phone number, and your organization has provided you with a 
BlackBerry MVS Client phone number, you can make calls using your active phone number only, but you receive...

•To sort contacts alphabetically by contact name, change the Phone List View field to Name.
•To sort phone numbers or contacts by most recent use, change the Phone List View field to Most Recent.
3.Press the  key > Save.
Related information
Turn on or turn off dialing from the lock screen,75
Hide or display your phone number when you make calls
Your wireless network can override the option that you choose.
1.From the home screen, press the key.
2.Press the  key > Options > In-call Settings. 
•To hide...

•To stop ending calls automatically when you insert your smartphone in the holster, change the Auto End Calls 
field to Never.
3.Press the  key > Save. 
Change how you answer calls with a headset
If your BlackBerry smartphone is paired with a Bluetooth enabled headset or you have a headset plugged into your 
smartphone, you can set your smartphone to answer calls automatically after 5 seconds.
1.From the home screen, press the  key.
2.Press the  key > Options > In-call Settings. 
•To answer calls...

About TTY support
When you turn on TTY support and you connect your BlackBerry smartphone to a TTY device that operates at 45.45 bits 
per second, you can make calls to and receive calls from TTY devices. Your smartphone is designed to convert received 
calls to text that you can read on your TTY device.
If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY 
device to your smartphone. To get an adapter accessory that 
Research In Motion...

Tip: With some voice mail systems you need to add a longer pause before entering the password. To determine if this is 
required, call your voice mail account and take note of the amount of time that passes before being prompted to enter the 
password.1.From the home screen, press the  key. 2.Press the  key > Options > Voice Mail. 
3.Enter your voice mail access number and the password, if desired. To add additional time before the password, press 
the 
 key. 
•To add one or more additional pauses...

Tips: Phone
Shortcuts: Phone
Depending on the typing input language that you're using, some shortcuts might not be available.
Change your ring toneFrom the home screen, press the  key. Press the 
 key > Phone Ring Tones.
Check your voice mailPress and hold 1.Set up a speed dial for a contactFrom the home screen or in the Phone application, press 
and hold the key that you would like to assign speed dial to.Add an extension to a phone numberPress the  key and X. Type the extension number.Type a letter...