Blackberry 9720 Smartphone 7 1 User Guide

• To change the recipients, click Edit. Highlight a contact. Press the  key > Change Address. Click a new contact. 
Press the  key > Send.
•To resend the message without changing it, click Resend.
Related information
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Change options for HTML email
1.On the home screen, click the Messages icon.
2.Press the  key > Options > Email Preferences. 
3.In the HTML Email section, do any of the following:
•To view email in plain text format, clear the Enable HTML Email checkbox.
•To...

Add, change, or remove a flag
If you make changes to a flag in an email that you sent, the changes are reflected only on your BlackBerry smartphone and 
are not sent to the recipient. Depending on the message service you're using, you might not be able to do this task.
When you are composing or viewing an email, press the  key. 
• To add a flag, click Flag for Follow Up. Set the flag properties. Press the  key > Save.
• To change a flag, click Flag Properties. Change the flag properties. Press the...

3.Press the  key > File. 
4.Highlight a folder.
5.Press the  key > File. 
View filed messages
1.On the home screen, click the Messages icon.
2.Press the  key > View Folder. 
3.Click a folder.
Email filters
About email filters
You can create email filters to specify which email is forwarded to your BlackBerry smartphone and which remains in the 
email application on your computer.
Email filters are applied to email based on the order in which they appear in your list of email filters. If you create...

OptionDescriptionSeparate multiple contacts or email addresses with a 
semicolon (;). To specify that the email filter should search 
for all contacts or email addresses that contain specific 
text, type the text and use an asterisk (*) as a wildcard 
character to represent the rest of the contact or email 
address.Sent toSpecify one or more contacts or email addresses that the  email filter should search for in the Sent To field of your 
email. Separate multiple contacts or email addresses with a...

Filter email by sender or subject
1.On the home screen, click the Messages icon.
2.Highlight an email.
3.Press the  key > Filter by > Sender or Subject. 
4.Type a name for the email filter.
5.Set the email filter options.
6.Press the  key > Save. 
Turn on an email filter
1.On the home screen, click the Messages icon.
2.Press the  key > Options > Email Filters. 
3.Select the checkbox beside an email filter.
4.Press the  key > Save. 
Change, prioritize, or delete an email filter
1.On the home screen, click...

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Reconcile email over the wireless network manually
If you file or delete email messages and the changes aren't reflected on your BlackBerry smartphone or your computer, you 
can reconcile your...

Related information
Delete a message,101
Stop forwarding email to your smartphone
Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports 
this feature. For more information, contact your administrator.
1.On the home screen, click the Messages icon.
2.Press the  key > Options > Email Preferences. 
3.If the Message Services field appears, set this field to the appropriate email account.
4.Clear the Send Email to Handheld checkbox.
5.Press the...

Google Mail
About Google Mail on your smartphone
Depending on your wireless service plan or administrator, you can add a Google Mail account (also known as a Gmail 
account) to your BlackBerry smartphone. Similar to the Google Mail web application that you can use on your computer, 
related messages are grouped into a single conversation. To help organize your message inbox, you can create and apply 
your own custom labels, report spam, archive messages, and add stars to important email messages.
For...

Create or delete a Google Mail label
1.On the home screen, click the Messages icon.
2.Press the  key > Labels.
•To create a new label, click New Label. Type a label name. Click Save.
• To delete a label, highlight a label. Press the  key > Delete.
Preview more of grouped email messages
Before you begin: To display more lines of each email in a group, you must have set your BlackBerry smartphone to group 
email messages by subject.
1.On the home screen, click the Messages icon.
2.Click Options > Message...

2.Highlight a Google Mail message or conversation.3.Press the  key > Report Spam.
4.If necessary, click Yes.
Text messages
About text messages
To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging. Depending on your wireless service provider, this feature might not be supported.
Depending on the typing input language that you use to type your text messages, your messages might display to your 
recipients differently than you expect....