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Blackberry 9720 Smartphone 7 1 User Guide

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Page 91

My smartphone doesn't recognize names or numbers 
in voice commands
Try the following actions:
•Say the first name and the last name of your contact.
•Improve voice recognition of numbers.
User GuideVoice commands
91 

Page 92

Messages
Getting started: Messages application
Message inbox icons
These icons indicate the type or status of each message in your inbox.
Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear.
Unread messageNew BBM item
To clear this indicator, open each chat that has this indicator.
Read messageBBM chat is openDraft messageNew BBM Groups itemFiled messageNew RSS itemMessage with an attachmentMessage is being sentMessage is high priorityMessage...

Page 93

Depending on your theme, a separate icon might appear for text messages.
How to: Messages application
Messages at a glance
 
 
Search for messages
You can search for messages on your BlackBerry smartphone. You might also be able to search for messages in the email 
application on your computer or in another associated email account if your email account uses the 
BlackBerry Internet 
Service
 or a BlackBerry Enterprise Server that supports this feature.
On the home screen, click the Messages icon.
• To...

Page 94

To stop a search, press the  key.
Related information
Do more with your message search results,351
Message search criteria,351
Hide filed and sent messages from the Messages 
application
1.On the home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions. 
•To hide filed messages, select the Hide Filed Messages checkbox.
•To hide sent messages, select the Hide Sent Messages checkbox.
3.Press the  key > Save.
Show or hide messages from the Messages application
You can...

Page 95

Hide the new or unread message indicator
1.On the home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions. 
•To hide the new message indicator, clear the Display New Message Indicator checkbox.
•To hide the unread message indicator, change the Display Message Count field to None.
3.Press the  key > Save. 
Change how you group email messages
1.On the home screen, click the Messages icon.
2.Press the  key > Display Style > Group by Subject or Single Messages. 
Use...

Page 96

4.Press the  key > Save. 
Related information
Some messages aren't appearing on my smartphone,137
Open a new message automatically when you remove 
your smartphone from your holster
1.On the home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions. 
3.Change the Auto Open Newest Message After Removing Device From Holster field.
4.Press the  key > Save. 
Turn off the delete message or read message prompt
1.On the home screen, click the Messages icon.
2.Press the...

Page 97

2.In the Setup section, click the Email Accounts icon.
3.Follow the screens to set up your email address. When your email address is set up correctly, you receive a 
confirmation message. To view and manage your email messages, on the Home screen, click the 
Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
•Internet Mail Account: Use this option to associate your BlackBerry smartphone with one or more existing email 
accounts (for example,...

Page 98

2.Press the  key > Compose Email. 
3.In the To field, type an email address or a contact name.
4.Type a message.
5.Press the  key > Send. 
Related information
Search for a contact,213
Contacts groups,221
I can't send messages,42
Attach a file to an email,99
Check spelling
You can check spelling in messages, calendar entries, tasks, or memos that you create.
1.Press the  key > Check Spelling. 
2.Do any of the following:
•To accept the suggested spelling, click a word in the list that appears.
• To...

Page 99

Blind carbon copy a contact
You can blind carbon copy a contact in an email or a PIN message.
When you are composing an email or a PIN message, press the  key > Add Bcc. 
Attach a contact card to a message
You can attach a contact card to an email, a PIN message, or a text message.
1.When you are composing a message, press the  key > Attach > Contact. 
2.Find and highlight a contact.
3.Press the  key > Continue. 
Related information
I can't attach a file to a text message,141
Attach a file to an...

Page 100

Viewing and replying to email
View saved messages
1.On the home screen, click the Messages icon.
2.Press the  key > View Saved Messages.
View an address instead of a display name
In a message, press the  key > Show Address. 
To view the display name again, press the  key > Show Name.
Reply to or forward an email or PIN message
In a message, press the  key. 
•To reply to a message, click Reply or Reply to All.
•To forward a message, click Forward or Forward As.
Related information
I can't send...
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