ATT Passageway For Partner Communications System User Guide

Using AT&TConnect
Tasks
This section provides tasks that you may have to perform while using the
PassageWay applications.
Accessing the Events Log
If you are having problems with PassageWay and receive support from AT&T,
you may be asked to access the Events Log. The Events Log records certain
events for information purposes only and is used for diagnosing a problem.
To access the Events Log:
1.Select Events Log. .. from the Setup menu.
The Events Log dialog box appears.
7-4 

Using AT&TConnect
Figure 7-2. Events Log Dialog Box
2.When finished, select the OK button.
7-5 

Using AT&TConnect
Changing the COM Port
If for some reason you connect the PassageWay adapter to a different COM
port perform the following steps:
/NOTE:
You cannot select a new COM port for the PassageWay adapter
while PassageWay applications other than AT&TConnect are
running.
1.
Select COM Port. . . from the Setup menu.
The COM Port Dialog Box appears.
Figure 7-3. Sample COM Port Dialog Box
2.Select the option button of the COM port to which you connected the
PassageWay adapter, and then select the OK...

Using AT&TConnect
Specifying the Version of Your PARTNER
System
If your PARTNER system is upgraded to a new version or release, you must
provide the updated information to AT&TConnect.
/NOTE:
You cannot change the PARTNER system information while
PassageWay applications other than AT&TConnect are running.
To update the PARTNER system information:
1.Select Configure System. . . from the Setup menu.
The AT&TConnect Setup - System Configuration dialog box appears.
Figure 7-4. Sample AT&TConnect Setup -...

Using AT&TConnect
2.
3.
4.
5.
Select the appropriate information, and then select the Continue button.
If you do not have a PARTNER II Release 3.0 or later system, the
AT&TConnect Setup - Line Labels dialog box appears. In this case,
proceed to step 4.
If you have a PARTNER II Release 3.0 or later system, the
AT&TConnect Setup - Caller ID Inspect Feature dialog box appears.
Select the Continue button.
The AT&TConnect Setup - Line Labels dialog box appears.
Select the Continue button.
The AT&TConnect...

Using AT&TConnect
2.
3.Select the Continue button.
If you do not have a PARTNER II Release 3.0 or later system, the
AT&TConnect Setup - Line Labels dialog box appears (Figure 7-5). In
this case, proceed to step 4.
If you have a PARTNER II Release 3.0 or later system, the
AT&TConnect Setup - Caller ID Inspect Feature dialog box appears.
Select the Continue button.
The AT&TConnect Setup - Line Labels dialog box appears. The
highlighted buttons in this dialog box represent the line buttons on your...

Using AT&T Connect
4.Click on the button whose label you want to change.
The AT&TConnect Setup - Edit Line Label dialog box appears.
Figure 7-6. Sample AT&TConnect Setup -
Edit Line Label Dialog Box
5.
6.
7.
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Enter the new label (up to four characters) and select the OK button.
The AT&TConnect Setup - Edit Line Label dialog box closes, and the
new label is displayed.
When you are finished, select the Continue button.
The AT&TConnect Setup dialog box appears.
Select the OK button. 

Using AT&TConnect
Programming a Caller ID Inspect Button
To program a Caller ID Inspect button:
/NOTE:
You can program a Caller ID Inspect button only if you have a
PARTNER II Release 3.0 or later system. Also, you cannot
program a Caller ID Inspect button while PassageWay
applications other than AT&TConnect are running.
1.Select Configure System . . . from the Setup menu.
The AT&TConnect Setup - System Configuration dialog box appears.
2.Select the Continue button.
The AT&TConnect Setup - Caller ID...

Using AT&TConnect
Figure 7-7. Sample AT&TConnect Setup - Caller ID
Inspect Feature Dialog Box
3.Select the button that you want to program as an Caller ID Inspect
button.
The selected button displays Inspect.
4.Select the Continue button.
The AT&TConnect Setup - Line Labels dialog box appears.
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Using AT&TConnect
5.Select the Continue button.
The AT&TConnect Setup dialog box appears.
6.
Select the OK button.
Testing the PassageWay Adapter
If you are having problems with PassageWay Solution, perform the following
steps:
/NOTE:
You cannot test the PassageWay adapter while PassageWay
applications other than AT&TConnect are running.
1.
Select Test Adapter from the Setup menu.
The AT&TConnect Adapter Test dialog box appears, and instructs you
to examine the LED located on the PassageWay adapter....