Apple Care Protection Plan For IPod

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may be subject to an additional charge. 
(iii)  Direct mail-in service is available for most Covered 
Equipment. If Apple determines that your Covered 
Equipment is eligible for mail-in service, Apple will send you 
prepaid way bills (and if you no longer have the original 
packaging, Apple may send you packaging material) and you 
will ship the Covered Equipment to Apple’s repair service 
location in accordance with its instructions. Once service is 
complete, the Apple repair service...

22English installation instructions and any requirements for the 
return of the replaced part. If you follow the instructions, 
Apple will cancel the credit card authorization, so you 
will not be charged for the part and shipping to and 
from your location. If you fail to return the replaced part 
as instructed or return a replaced part that is ineligible 
for service, Apple will charge the credit card for the 
authorized amount. 
(B)  Do-It-Yourself Parts service where Apple does not require 
return of...

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and response times may vary according to country. You may be 
responsible for shipping and handling charges if the Covered 
Equipment cannot be serviced in the country it is in. If you seek 
service in a country that is not the country of purchase, you will 
comply with all applicable export laws and regulations and be 
responsible for all custom duties, V.A.T. and other associated 
taxes and charges. For international service, Apple may repair 
or exchange defective products and parts with...

24English
2.
 Technical Support 
a.   Telephone and Web Support.  Your eligibility for technical support 
begins on the date your Covered Equipment’s complimentary 
technical support expires or the date your Coverage Period begins, 
whichever is later, and terminates at the end of the Coverage 
Period (“Technical Coverage Period”). During the Technical 
Coverage Period Apple will provide you with access to telephone 
technical support and web-based technical support resources. 
Technical support may...

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Mac OS Server and Consumer Software, and the prior Major 
Release. For purposes of this section, “Major Release” means a 
significant version of software that is commercially released 
by Apple in a release number format such as “1.0” or “2.0” and 
which is not in beta or pre-release form.
(ii)  Under APP for iPod, Apple will provide technical support for 
the Covered Equipment, iPod OS and software applications 
that are pre-installed with the Covered Equipment (both 
referred to as “iPod...

26English for Apple Display, and the prior supported Major Release. 
(iv)  Under APP for Apple TV, Apple will provide technical 
support for the Covered Equipment, software applications 
that are pre-installed with the Covered Equipment 
(“Apple TV Software”) and connectivity issues between 
the Covered Equipment, a supported computer and a 
supported television. Apple will provide support for the 
then-current version of the Apple TV Software and the 
prior supported Major Release. For purposes of this...

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software is not intended to be used or modified; 
(iv)  Third-party products or their effects on or interactions with 
the Covered Equipment, the Mac OS, Mac OS Server, iPod 
Software, Apple TV Software or Consumer Software; 
(v)  Your use of a computer or operating system under APP for 
iPod that is unrelated to iPod Software or connectivity issues 
with the Covered Equipment;
(vi)  Your use of a computer or operating system under APP for 
Apple Display that is unrelated to connectivity...

28English(xi) 
Third-party web browsers, email applications, and Internet 
service provider software, or the Mac OS configurations 
necessary for their use, or 
(xii)  Damage to, or loss of any software or data residing or 
recorded in the Covered Equipment. 
c.   Obtaining Technical Support. You may obtain technical support 
by calling the toll-free telephone number listed below. The Apple 
technical support representative will provide you technical 
support. Apple’s hours of service are described...

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connected or installed on the Covered Equipment, any error 
messages displayed, actions taken before the Covered Equipment 
experienced the issue and steps taken to resolve the issue;
d.   Follow instructions Apple gives you, including but not limited 
to refraining from sending Apple products and accessories that 
are not subject to repair or replacement service and packing the 
Covered Equipment in accordance with shipping instructions; and 
e.   Update software to currently published...

30EnglishWARRANT THAT IT WILL BE ABLE TO (i) REPAIR OR REPLACE COVERED 
EQUIPMENT WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA, 
AND (ii) MAINTAIN THE CONFIDENTIALITY OF DATA. 
FOR CONSUMERS IN JURISDICTIONS WHO HAVE THE BENEFIT OF 
CONSUMER PROTECTION LAWS OR REGULATIONS, THE BENEFITS 
CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND 
REMEDIES PROVIDED UNDER SUCH LAWS AND REGULATIONS. TO 
THE EXTENT THAT LIABILITY UNDER SUCH LAWS AND REGULATIONS 
MAY BE LIMITED, APPLE’S LIABILITY IS LIMITED, AT...