Apple Care Protection Plan For IPod

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English
• 
iPod shuffle:  Disconnect iPod shuffle from your computer. Move 
your iPod switch to the Off position and wait 5 seconds. Then 
move the switch to the play in order 
 or the shuffle  position. 
•  Restore your iPod.
If your iPod still does not respond after you reset it, you may need 
to restore the software. For more information about restoring 
iPod software, go to the Apple Support website and search for the 
AppleCare Knowledge Base article “Restoring iPod to factory settings” 
by...

12English
On a Mac, you can also drag the iPod desktop icon to the Trash to eject 
it. Windows users can safely “Remove Hardware” from the Windows 
system tray. When it is OK to disconnect the iPod from your computer, a 
large battery icon or the iPod main menu appears. For more information 
about connecting and disconnecting, refer to the documentation that 
came with your iPod.
If you need technical support, repair or replacement service
•  Visit the iPod Support website
The iPod Support website has...

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English
In the U.S.
  In Canada
800-APL-CARE (800-275-2273)   800-263-3394
Seven days a week  Seven days a week
8:00 
A.M. to 8:00 P.M. Central time*   9:00 A.M. to 9:00 P.M. Eastern time*
* Telephone numbers and hours of operation may vary and are subject 
to change. You can find the most up-to-date local and international 
contact information at www.apple.com/contact/phone_contacts.
html/.  

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AppleCare Protection Plan
AppleCare Protection Plan for iPod
AppleCare Protection Plan for Apple Display
AppleCare Protection Plan for Apple TV
Terms and Conditions
Your AppleCare Protection Plan (“APP”), AppleCare Protection Plan 
for iPod (“APP for iPod”), AppleCare Protection Plan for Apple Display 
(“APP for Apple Display”) or AppleCare Protection Plan for Apple TV 
(“APP for Apple TV”), (each referred to herein as the “Plan”) is governed 
by these Terms and Conditions and constitutes your...

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English
duration of the Plan (“Coverage Period”) is for the period ending on the 
date specified in your Plan Confirmation. The price of the Plan is listed 
on the Plan’s original sales receipt. 
1.
 Repair Coverage 
a.   Scope of Coverage. Your coverage for defects begins on the date 
your Covered Equipment’s Apple hardware warranty expires and 
terminates at the end of the Coverage Period (“Repair Coverage 
Period”). Apple will provide both parts and labor, but may 
require you to replace certain...

16English branded mouse and keyboard are also covered under APP 
if included with the Covered Equipment (or purchased with 
a Mac mini). An AirPort Extreme Card, an AirPort Express 
or AirPort Extreme Base Station, Time Capsule, an Apple-
branded DVI to ADC display adapter, Apple RAM modules 
and MacBook Air SuperDrive are also covered under APP if 
used with the compatible Covered Equipment and originally 
purchased by you up to two years before your Mac purchase 
or during the term of your APP. If...

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English
Equipment, if during the Repair Coverage Period there is a 
defect in the Covered Equipment’s materials or workmanship. 
An AirPort Extreme Card, an AirPort Express or AirPort 
Extreme Base Station and Time Capsule are also covered 
under APP for Apple TV if used with the Covered Equipment 
and originally purchased by you up to two years before 
your Apple TV or during the term of your APP for Apple TV 
coverage.
b.   Limitations. The Plan does not cover: 
(i)  Installation, removal or...

18English(iii) 
Covered Equipment with a serial number that has been 
altered, defaced or removed; 
(iv)  Problems caused by a device that is not the Covered 
Equipment, including equipment that is not Apple-branded, 
whether or not purchased at the same time as the Covered 
Equipment; 
(v)  Service necessary to comply with the regulations of any 
government body or agency arising after the date of this 
Plan; 
(vi)  The provision of replacement equipment during the period 
when the Covered Equipment is...

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English
(xii) 
Damage to, or loss of any software or data residing or 
recorded in the Covered Equipment. When providing repair 
or replacement service, Apple will use reasonable efforts 
to reinstall the Covered Equipment’s original software 
configuration and subsequent update releases, but will 
not provide any recovery or transfer of software or data 
contained on the serviced unit not originally included in the 
Covered Equipment. DURING iPOD SERVICE THE CONTENTS 
OF YOUR iPOD WILL BE DELETED AND...

20English Return the Covered Equipment requiring service to an Apple-
owned retail store or an Apple Authorized Service Provider 
location offering carry-in service. Service will be performed 
at the location, or the store or service provider may send the 
Covered Equipment to an Apple repair service location to be 
repaired. Once you are notified that service is complete, you 
will promptly retrieve the product. 
(ii)  Onsite service is available for many desktop computers if 
the location of the...