Apple macbook pro 17 inch mid 2010 User Manual

MacBook Pro (17-inch, Mid 2010) Basics — Overview 11 2010-06-11
Note About Images in This Manual
Because a pre-production model was used for most of the images shown in this manual, you 
may notice small differences in appearance between the image pictured and the computer you 
are servicing. However, although the appearance may differ, the steps and sequence are the 
same unless noted. 
Screw sizes shown are approximate and indicate the total length including the screw head.
Battery Precautions
This...

MacBook Pro (17-inch, Mid 2010) Basics — Serial Number Location 12 2010-06-11
Serial Number Location
Serial Number On Bottom Case
Turn over the computer to see the serial number etched on the bottom case near the hinge.  

MacBook Pro (17-inch, Mid 2010) Basics — Serial Number Location 13 2010-06-11
Transferring the Serial Number
When replacing a bottom case, retain the customer’s bottom case until the repair is complete. 
Before installing the replacement bottom case, use a fine tip permanent marker to write the 
original serial number clearly and legibly in uppercase box letters directly onto the inside of the 
new bottom case.
CAUTION: Take great care in deciphering the small typeface of the etched serial number 
on the...

MacBook Pro (17-inch, Mid 2010) Basics — General Information 14 2010-06-11
General Information
Required Tools
Caution: To prevent scratches or other cosmetic damage to the computer housing, use a soft 
cloth as a protective layer when removing and installing the external screws.
The following tools are required to service the computer: 
• Clean, soft, lint-free cloth
• ESD wrist strap and mat
• Magnetic Phillips #0 screwdriver
• Magnetic Phillips #00 screwdriver (preferably with a long handle)
• Torx T6...

MacBook Pro (17-inch, Mid 2010) Basics — General Information 15 2010-06-11
The Glass Panel
Warning: The glass panel s not a serviceable part. If the glass is broken or scratched, replace the 
display assembly. Attempting to remove the glass can permanently shatter the display face and 
damage other parts.
To clean the glass panel, use the Apple polishing cloth (922-8245) and iKlear Apple Polish or 
Brillianize anti-static spray cleaning solution. Alternatively, IPA (isopropyl alcohol) can be used....

© 2010 Apple Inc. All rights reserved.
 Apple Technician Guide 
Troubleshooting
MacBook Pro (17-inch, Mid 2010)   

MacBook Pro (17-inch, Mid 2010) General Troubleshooting — Apple Service Diagnostics 17 2010-06-11
General Troubleshooting
Update System Software
Important: Whenever possible before beginning troubleshooting, ensure the latest software 
and firmware updates have been applied.
Apple Service Diagnostics
Run Apple Service Diagnostic to determine if any of the thermal sensors are malfunctioning. 
Replace any failing sensors. See chart below for correlation between error code and part.
NameLocation
TC0DLogic...

MacBook Pro (17-inch, Mid 2010) General Troubleshooting — Hardware vs. Software 18 2010-06-11
Hardware vs. Software
For information on how to isolate a hardware issue from a software issue, refer to:
TS1394—Mac OS X: Troubleshooting installation and software updates 
HT2956—Troubleshooting Mac OS X installation from CD or DVD 
For information on how to troubleshoot a software issue, refer to:
HT1199—Mac OS X: How to troubleshoot a software issue 
Clamshell Service Diagnostic Read Me
Isolating video and...

MacBook Pro (17-inch, Mid 2010) General Troubleshooting — Functional Overview 19 2010-06-11
Functional Overview
Refer to this diagram for symptoms related to MacBook Pro (17-inch, Mid 2010) logic board 
connectors.
Camera + camera LED  + ambient light 
sensor:
• no camera
• no camera LED (when camera is on)
• no keyboard illumination (when ALS 
sensor is covered)
Keyboard backlight:
• no keyboard illumination 
(when ALS sensor is 
covered)
Memory:
• no startup, unresponsive, 
kernel panic
• video...

MacBook Pro (17-inch, Mid 2010) General Troubleshooting — Block Diagram, MacBook Pro (17-inch, Mid 2010) 20 2010-06-11
Block Diagram, MacBook Pro (17-inch, Mid 2010)
Refer to this diagram to see how modules are interrelated.